MX-5500N, MX-6200N, MX-7000N (serv.man22). MX-FNX3 4 MX-RBX2 MX-PNX2A-D SERVICE MANUAL-Self Diag Message Trouble code — Sharp Copying Equipment Peripheral (repair manual)

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MX-5500N MX-6200N MX-7000N (serv.man22)
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Peripheral
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Copying Equipment / MX-FNX3 4 MX-RBX2 MX-PNX2A-D SERVICE MANUAL-Self Diag Message Trouble code
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mx-5500n-mx-6200n-mx-7000n-sm22.pdf
Date

View Sharp MX-5500N / MX-6200N / MX-7000N (serv.man22) Peripheral online

MX-FNX4  SELF DIAG MESSAGE AND TROUBLE CODE  10 – 1
MX-FNX4
Service Manual
 
[10] SELF DIAG MESSAGE AND TROUBLE CODE
1. Self diagnosis
A. Finisher/Saddle finisher
B. Punch module (option)
Error
Condition
Timing of detection
Operation
Resetting
Stapler absent
The stapler is not set.
Monitoring at all times
Normal operation will continue; however, 
operation is subject to instructions from the 
host machine.
Replace the staple cartridge; 
or set it correctly.
Activated stapler 
safety interlock
The stapler safety interlock is 
activated.
When the staple 
operation is started.
Operation of staple motor (FFSM) is 
prohibited.
Delivery stack sheets without 
stapling.
Stack tray 
overstacking
The number of sheets deposited 
on the delivery tray has exceeded 
the limit imposed on the tray.
When an extra sheet 
is discharged.
Normal operation will continue.
Remove the sheets from the 
delivery tray.
Stapler jam
Staple edge cannot be aligned 
correctly.
During staple edge 
aligning operation
Normal operation will continue; however, 
operation is subject to instructions from the 
host machine.
Replace the staple cartridge, 
and execute the staple edge 
alignment again.
Partially no stapler 
in the saddle 
stitcher unit
No stapler in the stapler cartridge.
Monitoring at all times
Normal operation will continue; however, 
operation is subject to instructions from the 
host machine.
Replace the staple cartridge; 
or set it correctly.
Mixed sheets in 
saddle stitcher unit
Sheets of different sizes are 
deposited in the compartment.
When a sheet of a 
different size is 
placed.
Stitch operation is prohibited. Alignment is 
prohibited.
Remove the sheets from the 
compartment.
Saddle stitcher 
overstacking
The number of sheets deposited 
on the delivery tray has exceeded 
the limit imposed on the tray.
When an extra sheet 
is discharged.
Normal operation will continue.
Remove the sheets from the 
delivery tray.
Excessive stitch 
capacity in the 
saddle stitcher unit
The number of sheets in the 
compartment has exceeded 15.
When an extra sheet 
is placed.
Stitch operation is prohibited.
Remove the sheets from the 
compartment.
Error
Condition
Timing of detection
Operation
Resetting
Waste case full
The amount of waste paper in the 
waste case has reached the limit.
During punching
Normal operation will continue.
Remove the waste paper 
from the waste case.
Excess waste
The amount of waste paper in the 
waste case has exceeded the 
limit.
During punching
Punching is prohibited.
Remove the waste paper 
from the waste case.
MX-FNX4  SELF DIAG MESSAGE AND TROUBLE CODE  10 – 2
2. Trouble code
A. Outline
The CPU on the machine’s finisher control PCB is equipped with a
mechanism to check the machine condition as needed; when it
detects a fault, the machine sends the trouble contents to the host
machine in the form of a code and a detail code.
B. Trouble code
(1) Finisher unit
 
F1-00
Finisher communication trouble
               (Machine side detection)
 
F1-03
Finisher oscillation motor trouble
 
F1-08
Finisher stapler shift motor trouble
 
F1-10
Finisher staple motor abnormality
 
F1-15
Finisher tray lift motor abnormality
 
F1-19
Finisher pre-alignment motor abnor-
mality
 
F1-20
Finisher after-alignment motor abnor-
mality
 
F1-21
Finisher interface fan motor abnormal-
ity
 
F1-22
Finisher rear edge assist motor trou-
ble
 
F1-23
Shutter trouble
Trouble content
Communication line test error when turning on the 
power or after canceling an exclusion simulation. 
Communication error with the finisher
Section
PCU
Case 1
Cause
Malfunction due to electrical noises
Check 
and 
Remedy
Turn OFF/ON the power to cancel.
Case 2
Cause
PCU finisher connector or harness connection error 
or disconnection
Check 
and 
Remedy
Check the connector and harness in the 
communication line.
Case 3
Cause
Finisher control PWB trouble
Check 
and 
Remedy
Replace the finisher control PWB.
Case 4
Cause
Control (PCU) PWB trouble
Check 
and 
Remedy
Replace the PCU PWB.
Trouble content
Oscillation motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the motor 
(FSWM).
Replace the finisher control PWB.
Trouble content
Stapler shift motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the staple 
motor (FSM).
Replace the finisher control PWB.
Trouble content
Staple operation trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the staple 
motor (FFSM).
Replace the finisher control PWB.
Trouble content
Lift motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the tray lift 
motor (FTLM).
Replace the finisher control PWB.
Case 2
Cause
Interlock switch (black bar-shape switch under the 
upper tray) operation
Check 
and 
Remedy
Check that there is nothing on the interlock switch.
If there is, remove it.
Trouble content
Pre-alignment motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the 
prealignment motor (FFJM).
Replace the finisher control PWB.
Trouble content
After-alignment motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the 
afteralignment motor (FRJM).
Replace the finisher control PWB.
Trouble content
Interface transport fan motor trouble
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the fan motor 
(FJFM).
Replace the finisher control PWB.
Trouble content
Rear edge assist motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the rear edge 
assist motor.
Replace the finisher control PWB.
Trouble content
Shutter operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the bundle 
paper exit motor.
Replace the finisher control PWB.
MX-FNX4  SELF DIAG MESSAGE AND TROUBLE CODE  10 – 3
 
F1-30
Communication trouble between the
finisher and the saddle
 
F1-31
Finisher folding motor trouble
 
F1-41
Positioning plate motor trouble
 
F1-42
Guide motor trouble
 
F1-43
Side alignment motor trouble
 
F1-44
Stitch motor rear trouble
 
F1-45
Stitch motor front trouble
 
F1-46
Paper pushing motor trouble
 
F1-50
Finisher incompatibility trouble
 
F1-51
Sensor connector connection trouble
 
F1-52
Micro SW trouble
 
F1-60
Communication trouble between the
finisher and the inserter
Trouble content
Communication error between the finisher and the 
saddle unit
Section
PCU
Case 1
Cause
Malfunction due to electrical noises.
Check 
and 
Remedy
Turn ON/OFF the power to cancel the error.
Case 2
Cause
Connection trouble or disconnection of the connector 
and the harness between the finisher and the saddle 
unit.
Check 
and 
Remedy
Check the connector and harness in the 
communication line.
Case 3
Cause
Finisher control PWB trouble. Saddle control PWB 
trouble.
Check 
and 
Remedy
Replace the finisher control PWB. Replace the 
saddle control PWB.
Trouble content
Sensor input value abnormality
Section
PCU
Case 1
Cause
Sensor breakage, harness disconnection, finisher 
control PWB trouble
Check 
and 
Remedy
Use SIM3-2 to check the operation of the 
bookbinding position sensor (FFPD).
Replace the finisher control PWB.
Trouble content
Positioning plate motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the paper 
positioning plate motor. 
Replace the finisher control PWB.
Trouble content
Guide motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the guide 
motor.
Replace the finisher control PWB.
Trouble content
Side alignment motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the alignment 
motor.
Replace the finisher control PWB.
Trouble content
Rear stitch motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the rear stitch 
motor.
Replace the finisher control PWB.
Trouble content
Front stitch motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the front stitch 
motor.
Replace the finisher control PWB.
Trouble content
Paper pushing motor operation trouble
Section
PCU
Case 1
Cause
Motor trouble, HP sensor trouble, harness 
disconnection, finisher control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the paper 
pushing motor.
Replace the finisher control PWB.
Trouble content
Detection of finisher incompatible with MX-5500N/
6200N/7000N
Section
PCU
Case 1
Cause
Connection of the AR-F13, etc. which is incompatible 
with MX-5500N/6200N/7000N is detected.
Check 
and 
Remedy
Connect the MX-FNX3/MX-FNX4.
Trouble content
Sensor operation trouble
Section
PCU
Case 1
Cause
Sensor trouble, harness disconnection, finisher 
control PWB trouble
Check 
and 
Remedy
Use SIM3-2 to check the operation of the guide HP 
sensor, the paper pushing plate HP sensor, and the 
paper pushing plate lead edge sensor.
Replace the finisher control PWB.
Trouble content
Micro SW operation trouble
Section
PCU
Case 1
Cause
Sensor trouble, harness disconnection, finisher 
control PWB trouble
Check 
and 
Remedy
Use SIM3-2 to check the operation of the inlet port 
cover open/close sensor and the paper exit cover 
open/close sensor.
Replace the finisher control PWB.
Trouble content
Communication error between the finisher and the 
inserter
Section
PCU
Case 1
Cause
Malfunction due to electrical noises.
Check 
and 
Remedy
Turn ON/OFF the power to cancel the error.
Case 2
Cause
Connection trouble or disconnection of the connector 
and the harness between the finisher and the 
inserter. Finisher control PWB trouble, inserter 
control PWB trouble
Check 
and 
Remedy
Check the connector and the harness in the 
communication line. Replace the finisher control 
PWB. Replace the inserter control PWB.
MX-FNX4  SELF DIAG MESSAGE AND TROUBLE CODE  10 – 4
 
F1-61
Inserter EEPROM trouble
 
F1-62
Inserter reverse sensor trouble
(2) Punch module
 
F1-32
Communication trouble between the
finisher and the punch unit
 
F1-33
Finisher punch shift motor trouble
 
F1-34
Finisher punch motor trouble
 
F1-37
Finisher backup RAM trouble
 
F1-38
Finisher punch backup RAM trouble
Trouble content
EEPROM trouble
Section
PCU
Case 1
Cause
EEPROM trouble, finisher control PWB trouble, 
inserter control PWB trouble
Check 
and 
Remedy
Replace the finisher control PWB.
Replace the inserter control PWB.
Trouble content
Sensor adjustment failure
Section
PCU
Case 1
Cause
Sensor trouble, harness disconnection, finisher 
control PWB trouble, inserter control PWB trouble
Check 
and 
Remedy
Use SIM3-2 to check the operation of the inlet port 
cover open/close sensor and the paper exit cover 
open/close sensor.
Replace the finisher control PWB.
Replace the inserter control PWB.
Trouble content
Finisher and punch unit communication error
Section
PCU
Case 1
Cause
Malfunction due to electrical noises
Check 
and 
Remedy
Cancel by turning OFF/ON the power.
Case 2
Cause
Connector/harness connection error or disconnection 
between the finisher and the punch unit
Check 
and 
Remedy
Check the connector and the harness in the 
communication line.
Case 3
Cause
Finisher control PWB trouble
Check 
and 
Remedy
Replace the finisher control PWB.
Case 4
Cause
Control (PCU) PWB trouble
Check 
and 
Remedy
Replace the control (PCU) PWB
Trouble content
Punch shift motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble, punch 
control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the punch shift 
motor (FPSM).
Replace the finisher punch unit (Replace the punch 
control PWB.).
Trouble content
Punch motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble, punch 
control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the punch 
motor (FPNW).
Replace the finisher punch unit (Replace the punch 
control PWB.).
Trouble content
Backup RAM data garbled
Section
PCU
Case 1
Cause
Finisher control PWB trouble, malfunction due to 
electrical noises
Check 
and 
Remedy
Replace the finisher control PWB.
Trouble content
Punch unit backup RAM data garbled
Section
PCU
Case 1
Cause
Punch control PWB trouble, malfunction due to 
electrical noises
Check 
and 
Remedy
Replace the punch control PWB.
MX-FNX4  SELF DIAG MESSAGE AND TROUBLE CODE  10 – 4
 
F1-61
Inserter EEPROM trouble
 
F1-62
Inserter reverse sensor trouble
(2) Punch module
 
F1-32
Communication trouble between the
finisher and the punch unit
 
F1-33
Finisher punch shift motor trouble
 
F1-34
Finisher punch motor trouble
 
F1-37
Finisher backup RAM trouble
 
F1-38
Finisher punch backup RAM trouble
Trouble content
EEPROM trouble
Section
PCU
Case 1
Cause
EEPROM trouble, finisher control PWB trouble, 
inserter control PWB trouble
Check 
and 
Remedy
Replace the finisher control PWB.
Replace the inserter control PWB.
Trouble content
Sensor adjustment failure
Section
PCU
Case 1
Cause
Sensor trouble, harness disconnection, finisher 
control PWB trouble, inserter control PWB trouble
Check 
and 
Remedy
Use SIM3-2 to check the operation of the inlet port 
cover open/close sensor and the paper exit cover 
open/close sensor.
Replace the finisher control PWB.
Replace the inserter control PWB.
Trouble content
Finisher and punch unit communication error
Section
PCU
Case 1
Cause
Malfunction due to electrical noises
Check 
and 
Remedy
Cancel by turning OFF/ON the power.
Case 2
Cause
Connector/harness connection error or disconnection 
between the finisher and the punch unit
Check 
and 
Remedy
Check the connector and the harness in the 
communication line.
Case 3
Cause
Finisher control PWB trouble
Check 
and 
Remedy
Replace the finisher control PWB.
Case 4
Cause
Control (PCU) PWB trouble
Check 
and 
Remedy
Replace the control (PCU) PWB
Trouble content
Punch shift motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble, punch 
control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the punch shift 
motor (FPSM).
Replace the finisher punch unit (Replace the punch 
control PWB.).
Trouble content
Punch motor operation abnormality
Section
PCU
Case 1
Cause
Motor lock, motor RPM abnormality, motor 
overvoltage, finisher control PWB trouble, punch 
control PWB trouble
Check 
and 
Remedy
Use SIM3-3 to check the operation of the punch 
motor (FPNW).
Replace the finisher punch unit (Replace the punch 
control PWB.).
Trouble content
Backup RAM data garbled
Section
PCU
Case 1
Cause
Finisher control PWB trouble, malfunction due to 
electrical noises
Check 
and 
Remedy
Replace the finisher control PWB.
Trouble content
Punch unit backup RAM data garbled
Section
PCU
Case 1
Cause
Punch control PWB trouble, malfunction due to 
electrical noises
Check 
and 
Remedy
Replace the punch control PWB.

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