Sharp MX-6500N / MX-7500N (serv.man87) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1632R
No.
Item
Detail
88
Network
Correction of machine lockup which prohibits operations using operation panel etc.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
89
Network
Correction of garbled characters which may occur while printing at 10 MBps
90
Network
Correction of communication error which may occur under the environment where same IP address is set for devices with
different MAC address (i.e. the environment where load balancer is installed)
different MAC address (i.e. the environment where load balancer is installed)
91
Network
Correction of IEEE802.1X authentication for wired LAN ends up with an error
92
Copy
Correction of failure to perform Tandem copy during 1W power-save mode
93
Options
Enabling feeding following envelope sizes from the bypass tray on LCT:
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
94
Options
Changing maximum value for direct input of Custom Size in Tray Settings:
Before X: 488 mm
After X: 1200 mm
Before X: 488 mm
After X: 1200 mm
95
Options
Implementation of Near-line Finishing in System Settings -> Device Control
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
96
Options
Registration of scanned paper size in job log after execution of Remote Scan (using TWAIN)
97
Options
Correction of display failure appears on HVGA screen after activating OSA application
98
Options
Correction of failure to copy on 7 1/8 x 8 1/2 or smaller size paper in Tray 4 while connecting to MX-LC13
The copy job fails displaying an error message “Load Extra Paper”.
The copy job fails displaying an error message “Load Extra Paper”.
99
Options
Correction of failure to output paper to designated tray
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
100
Options
Correction of failure to execute printing while linking to OSA
This problem occurs while more than two files are selected using cloud service
This problem occurs while more than two files are selected using cloud service
101
Options
Modification of behaviour on user registration
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
102
Options
Correction of simplex printing using EFI controller is recorded as duplex printing ("2-sided") in job log
103
Image Send
- Implementation of support for SMBv2 protocol
- Enabling NTLMv2 during SMBv2 authentication
- Enabling NTLMv2 during SMBv2 authentication
104
UI
Correction of a job remaining in Job Status and unable to delete the job after performing Direct Print from USB flash drive
105
UI
106
UI
Correction of misspellings in SIM22-13 and SIM-24-04
107
UI
Correction of failure to zoom in/out in Preview for Fax data reception
108
UI
Revision of a guidance for clearance of paper jam at PS section
(The orientation of a knob is incorrect.)
(The orientation of a knob is incorrect.)
109
UI
Correction of several wordings in Dutch
110
UI
Correction of a list of setting value which indicates following items are set to “Off” while set to “On”
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
111
OSA
Correction of failure to activate OSA application for Fax after recovery from power save mode
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1632R
No.
Item
Detail
88
Network
Correction of machine lockup which prohibits operations using operation panel etc.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
89
Network
Correction of garbled characters which may occur while printing at 10 MBps
90
Network
Correction of communication error which may occur under the environment where same IP address is set for devices with
different MAC address (i.e. the environment where load balancer is installed)
different MAC address (i.e. the environment where load balancer is installed)
91
Network
Correction of IEEE802.1X authentication for wired LAN ends up with an error
92
Copy
Correction of failure to perform Tandem copy during 1W power-save mode
93
Options
Enabling feeding following envelope sizes from the bypass tray on LCT:
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
94
Options
Changing maximum value for direct input of Custom Size in Tray Settings:
Before X: 488 mm
After X: 1200 mm
Before X: 488 mm
After X: 1200 mm
95
Options
Implementation of Near-line Finishing in System Settings -> Device Control
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
96
Options
Registration of scanned paper size in job log after execution of Remote Scan (using TWAIN)
97
Options
Correction of display failure appears on HVGA screen after activating OSA application
98
Options
Correction of failure to copy on 7 1/8 x 8 1/2 or smaller size paper in Tray 4 while connecting to MX-LC13
The copy job fails displaying an error message “Load Extra Paper”.
The copy job fails displaying an error message “Load Extra Paper”.
99
Options
Correction of failure to output paper to designated tray
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
100
Options
Correction of failure to execute printing while linking to OSA
This problem occurs while more than two files are selected using cloud service
This problem occurs while more than two files are selected using cloud service
101
Options
Modification of behaviour on user registration
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
102
Options
Correction of simplex printing using EFI controller is recorded as duplex printing ("2-sided") in job log
103
Image Send
- Implementation of support for SMBv2 protocol
- Enabling NTLMv2 during SMBv2 authentication
- Enabling NTLMv2 during SMBv2 authentication
104
UI
Correction of a job remaining in Job Status and unable to delete the job after performing Direct Print from USB flash drive
105
UI
106
UI
Correction of misspellings in SIM22-13 and SIM-24-04
107
UI
Correction of failure to zoom in/out in Preview for Fax data reception
108
UI
Revision of a guidance for clearance of paper jam at PS section
(The orientation of a knob is incorrect.)
(The orientation of a knob is incorrect.)
109
UI
Correction of several wordings in Dutch
110
UI
Correction of a list of setting value which indicates following items are set to “Off” while set to “On”
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
111
OSA
Correction of failure to activate OSA application for Fax after recovery from power save mode
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1632R
No.
Item
Detail
88
Network
Correction of machine lockup which prohibits operations using operation panel etc.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
89
Network
Correction of garbled characters which may occur while printing at 10 MBps
90
Network
Correction of communication error which may occur under the environment where same IP address is set for devices with
different MAC address (i.e. the environment where load balancer is installed)
different MAC address (i.e. the environment where load balancer is installed)
91
Network
Correction of IEEE802.1X authentication for wired LAN ends up with an error
92
Copy
Correction of failure to perform Tandem copy during 1W power-save mode
93
Options
Enabling feeding following envelope sizes from the bypass tray on LCT:
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
94
Options
Changing maximum value for direct input of Custom Size in Tray Settings:
Before X: 488 mm
After X: 1200 mm
Before X: 488 mm
After X: 1200 mm
95
Options
Implementation of Near-line Finishing in System Settings -> Device Control
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
96
Options
Registration of scanned paper size in job log after execution of Remote Scan (using TWAIN)
97
Options
Correction of display failure appears on HVGA screen after activating OSA application
98
Options
Correction of failure to copy on 7 1/8 x 8 1/2 or smaller size paper in Tray 4 while connecting to MX-LC13
The copy job fails displaying an error message “Load Extra Paper”.
The copy job fails displaying an error message “Load Extra Paper”.
99
Options
Correction of failure to output paper to designated tray
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
100
Options
Correction of failure to execute printing while linking to OSA
This problem occurs while more than two files are selected using cloud service
This problem occurs while more than two files are selected using cloud service
101
Options
Modification of behaviour on user registration
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
102
Options
Correction of simplex printing using EFI controller is recorded as duplex printing ("2-sided") in job log
103
Image Send
- Implementation of support for SMBv2 protocol
- Enabling NTLMv2 during SMBv2 authentication
- Enabling NTLMv2 during SMBv2 authentication
104
UI
Correction of a job remaining in Job Status and unable to delete the job after performing Direct Print from USB flash drive
105
UI
106
UI
Correction of misspellings in SIM22-13 and SIM-24-04
107
UI
Correction of failure to zoom in/out in Preview for Fax data reception
108
UI
Revision of a guidance for clearance of paper jam at PS section
(The orientation of a knob is incorrect.)
(The orientation of a knob is incorrect.)
109
UI
Correction of several wordings in Dutch
110
UI
Correction of a list of setting value which indicates following items are set to “Off” while set to “On”
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
111
OSA
Correction of failure to activate OSA application for Fax after recovery from power save mode
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-1632R
No.
Item
Detail
88
Network
Correction of machine lockup which prohibits operations using operation panel etc.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
This problem is due to unauthorized access caused by the failure with internal management processing for WSD modules.
89
Network
Correction of garbled characters which may occur while printing at 10 MBps
90
Network
Correction of communication error which may occur under the environment where same IP address is set for devices with
different MAC address (i.e. the environment where load balancer is installed)
different MAC address (i.e. the environment where load balancer is installed)
91
Network
Correction of IEEE802.1X authentication for wired LAN ends up with an error
92
Copy
Correction of failure to perform Tandem copy during 1W power-save mode
93
Options
Enabling feeding following envelope sizes from the bypass tray on LCT:
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
COM10, DL, C4, C5, C6, Custom (140 – 488 mm in sub scan direction / 100 – 330 mm in main scan direction)
*To enable this feature, it is necessary to change Soft SW setting and to use supported driver (Ver. 1608b).
SIM55-3 SW No.25 Data No.7
0: Perform printing according to the size detected by engine
1: Perform printing according to the driver setting (This needs to be set.)
94
Options
Changing maximum value for direct input of Custom Size in Tray Settings:
Before X: 488 mm
After X: 1200 mm
Before X: 488 mm
After X: 1200 mm
95
Options
Implementation of Near-line Finishing in System Settings -> Device Control
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
The purpose of this mode is to transport papers from MX-FN21 to output options manufactured by third companies
automatically.
*Simulation has to change as follows so that Near-line Finishing will be available in System Settings.
SIM26-50 Item L
0: No display (Default)
1: Display
96
Options
Registration of scanned paper size in job log after execution of Remote Scan (using TWAIN)
97
Options
Correction of display failure appears on HVGA screen after activating OSA application
98
Options
Correction of failure to copy on 7 1/8 x 8 1/2 or smaller size paper in Tray 4 while connecting to MX-LC13
The copy job fails displaying an error message “Load Extra Paper”.
The copy job fails displaying an error message “Load Extra Paper”.
99
Options
Correction of failure to output paper to designated tray
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
All the jobs are output to Right tray instead of the tray designated in the driver while Right-side tray is selected as default
output tray.
100
Options
Correction of failure to execute printing while linking to OSA
This problem occurs while more than two files are selected using cloud service
This problem occurs while more than two files are selected using cloud service
101
Options
Modification of behaviour on user registration
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
When card authentication using LDAP was disabled, auto registration did not work while the number of user registration
was full. This behaviour has been changed so that user is registered automatically deleting the user with oldest login
time/date.
102
Options
Correction of simplex printing using EFI controller is recorded as duplex printing ("2-sided") in job log
103
Image Send
- Implementation of support for SMBv2 protocol
- Enabling NTLMv2 during SMBv2 authentication
- Enabling NTLMv2 during SMBv2 authentication
104
UI
Correction of a job remaining in Job Status and unable to delete the job after performing Direct Print from USB flash drive
105
UI
106
UI
Correction of misspellings in SIM22-13 and SIM-24-04
107
UI
Correction of failure to zoom in/out in Preview for Fax data reception
108
UI
Revision of a guidance for clearance of paper jam at PS section
(The orientation of a knob is incorrect.)
(The orientation of a knob is incorrect.)
109
UI
Correction of several wordings in Dutch
110
UI
Correction of a list of setting value which indicates following items are set to “Off” while set to “On”
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
- Machine Adjustment
- Image Position/Ratio/Area Adjustment
- Auto Centering Adjustment
- Main Scan Direction Adjustment
- Sub Scan Direction Adjustment
111
OSA
Correction of failure to activate OSA application for Fax after recovery from power save mode
Display
