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PageCounter Administrator Guide Page
67
Sending an Unattended Fax
Perform the following to send an Unattended fax:
When sending an unattended fax, the fax machine must be programmed
to enter all data. The PageCounter cannot be used for data entry for
unattended transmissions unless you are creating a JobCode.
to enter all data. The PageCounter cannot be used for data entry for
unattended transmissions unless you are creating a JobCode.
The most efficient way to send an unattended fax is to use a JobCode.
Since entries are already checked when the JobCode is generated at the
terminal, no data entry errors should occur when the fax is sent from the
fax machine.
Since entries are already checked when the JobCode is generated at the
terminal, no data entry errors should occur when the fax is sent from the
fax machine.
To use the multiple destination feature, precede the information at the
fax machine with the asterisk (*) key.
fax machine with the asterisk (*) key.
1. Configure the fax machine as required; refer to the fax machine
documentation for instructions on sending the type of fax desired (for
example: future broadcast, scanned fax).
example: future broadcast, scanned fax).
2. Enter the appropriate accounting information by performing any of the
following:
a. Type accounting codes at the fax machine keypad. To enter the
phone number, proceed to step 3.
b. Create a JobCode at the terminal; enter this code at the fax machine.
Proceed to step 4.
3. Enter a destination phone number, speed dial code, or list dial code at the
fax machine keypad.
4. When the fax machine begins the transmission process, the machine sends
the entire sequence of data entries to the terminal for verification. If the
terminal receives and successfully validates all the required accounting
data, the terminal completes the transmission process by connecting to the
phone line, dialing the phone number, and sending the fax.
terminal receives and successfully validates all the required accounting
data, the terminal completes the transmission process by connecting to the
phone line, dialing the phone number, and sending the fax.
If the fax machine cannot connect to the phone line (for example: a busy
signal is detected), the fax machine may retry the transmission a
specified number of times. If the connection remains unsuccessful, the
fax machine will time out and hang up thereby terminating the
transaction.
signal is detected), the fax machine may retry the transmission a
specified number of times. If the connection remains unsuccessful, the
fax machine will time out and hang up thereby terminating the
transaction.
If an accounting code is invalid or incorrect, the terminal displays an error
message when the fax machine attempts to create the transaction. If this
occurs, the transaction will not be completed.
message when the fax machine attempts to create the transaction. If this
occurs, the transaction will not be completed.
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PageCounter Administrator Guide
Sending a Broadcast Fax
The PageCounter allows you to broadcast a single fax to several destinations while
keeping the same accounting information for each transaction. This feature is useful
when destination numbers are preprogrammed into the fax machine as speed list dial
(broadcast) numbers.
keeping the same accounting information for each transaction. This feature is useful
when destination numbers are preprogrammed into the fax machine as speed list dial
(broadcast) numbers.
You can also send a broadcast transaction using a JobCode to define
the accounting data and the first destination phone number, as long as
you precede the JobCode entered at the fax machine with an asterisk (*)
(for example: *##705210#).
the accounting data and the first destination phone number, as long as
you precede the JobCode entered at the fax machine with an asterisk (*)
(for example: *##705210#).
To send a broadcast fax, perform the following:
1. Enable the broadcast feature of your fax machine, as per the
manufacturer’s instructions.
If you do not enable this feature, you may be forced to scan the material
to be faxed for each destination phone number.
to be faxed for each destination phone number.
2. Take the fax machine off hook.
3. Enable the PageCounter multiple destination feature by pressing <*> at the
3. Enable the PageCounter multiple destination feature by pressing <*> at the
fax machine or at the terminal.
4. Enter the appropriate accounting information by performing any of the
following:
a. Type accounting codes at the fax machine keypad. To enter the
phone number, proceed to step 5.
b. Enter an existing JobCode. If the predefined JobCode contains both
the accounting data plus the first destination phone number, proceed
to step 6.
to step 6.
5. Enter the destination number of the first fax transmission by performing
one of the following at the fax machine:
a. Enter the number and press the designated <START> key.
b. Enter the appropriate speed dial code for the transmission
destination; press the designated <START> key.
c. Enter the appropriate list dial code for the transmission
destination(s); press the designated <START> key.
6. Perform one of the following at the fax machine when the fax machine
hangs up after the initial transmission:
PageCounter Administrator Guide Page
69
a. Enter the next destination phone number by repeating step 5a or 5b
as needed.
b. Allow the fax machine to continue dialing the numbers used in the
list, if you are using a list dial feature of the fax machine.
7. Repeat step 6 for each destination, as required.
If a new transaction is entered (including all data entries) at the fax
machine while the fax machine is processing the broadcast transactions,
the terminal processes the new transaction and then returns to the
broadcast operation.
machine while the fax machine is processing the broadcast transactions,
the terminal processes the new transaction and then returns to the
broadcast operation.
The terminal will indicate in the display when it is in Broadcast Mode. If the terminal
sits idle for more than five minutes (default timeout), the terminal will return to
regular fax transmission mode. The Broadcast Mode timeout interval can be changed
in Manager Mode (see "Devices, Fax Properties" section of Chapter 6: Using
Manager Mode).
sits idle for more than five minutes (default timeout), the terminal will return to
regular fax transmission mode. The Broadcast Mode timeout interval can be changed
in Manager Mode (see "Devices, Fax Properties" section of Chapter 6: Using
Manager Mode).
Receiving a Fax
Incoming calls to the fax machine pass through the PageCounter terminal. The
terminal can be configured to either record an incoming fax or ignore it by specifying
the incoming fax capture feature as ON or OFF.
terminal can be configured to either record an incoming fax or ignore it by specifying
the incoming fax capture feature as ON or OFF.
When the feature is OFF, the terminal ignores all incoming transmissions. The
detection of an incoming call causes the status message, RINGING, to appear at the
terminal. As the transmission is received, the elapsed time and the number of pages
received are displayed as a background message on the terminal screen. When the
transmission is complete, the terminal returns to Idle Mode without storing the
incoming transaction’s information.
detection of an incoming call causes the status message, RINGING, to appear at the
terminal. As the transmission is received, the elapsed time and the number of pages
received are displayed as a background message on the terminal screen. When the
transmission is complete, the terminal returns to Idle Mode without storing the
incoming transaction’s information.
When the feature is ON, the terminal records the incoming transmission and fills all
the data entry fields with default accounting information. This information is
configured for use when the terminal is ordered.
the data entry fields with default accounting information. This information is
configured for use when the terminal is ordered.
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PageCounter Administrator Guide
Index
A
Attended Fax, Send, 65–66
B
Broadcast Fax, Send, 68–69
C
Communication Modes, 6
Configure
Configure
Auto Enter, 8
Data Entry Fields and Prompts, 8
Interrupt Levels, 8
Non-Billable Tracking, 8
Security, 8
SmartPrompts, 8
Speed Codes, 8
Text Description Display, 8
Data Entry Fields and Prompts, 8
Interrupt Levels, 8
Non-Billable Tracking, 8
Security, 8
SmartPrompts, 8
Speed Codes, 8
Text Description Display, 8
Copier Properties, 25
D
Data Entry - Keyboard, 38
Data Entry - Magstripe reader, 38
Data Entry - Number pad, 38
Data Entry Mode. See Mode 1
Data Entry Options. See Mode 1
Disbursement Control. See Mode 1
Data Entry - Magstripe reader, 38
Data Entry - Number pad, 38
Data Entry Mode. See Mode 1
Data Entry Options. See Mode 1
Disbursement Control. See Mode 1
E
EDI Settings, 18–20
Error Messages – Mode 1 Data Entry, 43
Error Messages – Mode 1 Data Entry, 43
F
Fax
Attended and Unattended Operation, 64
Install Terminal, 60–61
Install Terminal, 60–61
Job Codes, 63
Keypad Data Entry, 62
Receive a Fax, 69
Send a Broadcast Fax, 68
Send a Fax, 64
Send Attended Fax, 65–66
Send Unattended Fax, 66–67
Terminal Data Entry, 62
TouchTone Data Entry, 62
Keypad Data Entry, 62
Receive a Fax, 69
Send a Broadcast Fax, 68
Send a Fax, 64
Send Attended Fax, 65–66
Send Unattended Fax, 66–67
Terminal Data Entry, 62
TouchTone Data Entry, 62
Fax Autodetect, 28
Fax Communication Test, 28
Fax Control. See Mode 1
Fax Properties, 26
Functional Modes. See Mode 1
Fax Communication Test, 28
Fax Control. See Mode 1
Fax Properties, 26
Functional Modes. See Mode 1
G
Global Recall, About. See Mode 1
Global Recall, Perform. See Mode 1
Global Recall, Perform. See Mode 1
I
Idle Mode. See Mode 1
Installation
Installation
Hardware Connections, 10
Required Hardware, 9
Required Software, 9
Required Hardware, 9
Required Software, 9
Installation - Fax Terminal, 60–61
Interrupt. See Mode 1
Interrupt. See Mode 1
J
Job Codes, Create New. See Mode 1
M
Manager Mode
Adjust Display Contrast, 17
Database, 29
Devices, 18, 25
Meters, 31
Network, 14, 21
Database, 29
Devices, 18, 25
Meters, 31
Network, 14, 21
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