Sharp MX-3500N / MX-3501N / MX-4500N / MX-4501N (serv.man118) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-346/363/378/428/441
No
Subject
Description
4
Change of the default
value of the
Softswitch (SSW31-
5)
value of the
Softswitch (SSW31-
5)
In Transaction Report for PC-FAX, the default value of the softswitch (SSW31-5) for the
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
5
Correction of problem
that the blank page is
outputted when
copy/Fax/print job is
taken place
that the blank page is
outputted when
copy/Fax/print job is
taken place
(MX-4500/4501 only)
In order to allocate the margin against the rotating defect of the drum and belt motor, the
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
Modification has been made not to output the blank page with stopping the job as
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
If you continuously encounter the PPD2_N1 jam, it might be “Sensing defect of Phase
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
6
Change of the default
value of SIM43-1
value of SIM43-1
For the countermeasure to improve the jam in the fusing unit, ACDFGJ value of SIM43-1
was set to "Current Default Value: -10
was set to "Current Default Value: -10
" at the point of production, but this time, the
default value itself has been changed to "Current Default Value: -10
".
Since some of the users might change this setting, it won't be changed by this version
upgrade however this value will be changed back to the default by resetting the
destination.
upgrade however this value will be changed back to the default by resetting the
destination.
7
Change of the timing
when the process
control is conducted.
when the process
control is conducted.
Modification has been implemented not to operate the process control until the job end or
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
If it requires long time for RIP processing of print data when printing, process control may
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
8
Counter information
from E-RIC
sometimes is not
notified correctly.
from E-RIC
sometimes is not
notified correctly.
Problem that the invalid count value is notified only if the user whose count value is "20"
existed when counting "User information" from E-RIC has been corrected.
existed when counting "User information" from E-RIC has been corrected.
This issue is involved in only the Notification Processor of E-RIC, so there's no problem
on the count value on the main unit.
on the count value on the main unit.
9
Addition of specifying
time for the
secondary transfer
cleaning.
time for the
secondary transfer
cleaning.
(Support for SIM44-
28)
28)
On March running change, the timing of the secondary transfer cleaning has been
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
Default values are; "P : 200, Q : 300, R : 500", and Cleaning Time is 10 sec when pages
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
10
Support is provided
for MX-PEX1 (EFI)
for MX-PEX1 (EFI)
Support is provided for EFI controller MX-PEX1. When installing MX-PEX1, the firmware
of this version has to be upgraded.
of this version has to be upgraded.
11
Addition of printer
controller initialisation
Sim (Sim67-17)
controller initialisation
Sim (Sim67-17)
Printer controller initialisation Sim (Sim67-17) has been added to cope with the necessity
of printer NVRAM area initialisation in market.
of printer NVRAM area initialisation in market.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-346/363/378/428/441
No
Subject
Description
4
Change of the default
value of the
Softswitch (SSW31-
5)
value of the
Softswitch (SSW31-
5)
In Transaction Report for PC-FAX, the default value of the softswitch (SSW31-5) for the
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
5
Correction of problem
that the blank page is
outputted when
copy/Fax/print job is
taken place
that the blank page is
outputted when
copy/Fax/print job is
taken place
(MX-4500/4501 only)
In order to allocate the margin against the rotating defect of the drum and belt motor, the
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
Modification has been made not to output the blank page with stopping the job as
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
If you continuously encounter the PPD2_N1 jam, it might be “Sensing defect of Phase
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
6
Change of the default
value of SIM43-1
value of SIM43-1
For the countermeasure to improve the jam in the fusing unit, ACDFGJ value of SIM43-1
was set to "Current Default Value: -10
was set to "Current Default Value: -10
" at the point of production, but this time, the
default value itself has been changed to "Current Default Value: -10
".
Since some of the users might change this setting, it won't be changed by this version
upgrade however this value will be changed back to the default by resetting the
destination.
upgrade however this value will be changed back to the default by resetting the
destination.
7
Change of the timing
when the process
control is conducted.
when the process
control is conducted.
Modification has been implemented not to operate the process control until the job end or
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
If it requires long time for RIP processing of print data when printing, process control may
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
8
Counter information
from E-RIC
sometimes is not
notified correctly.
from E-RIC
sometimes is not
notified correctly.
Problem that the invalid count value is notified only if the user whose count value is "20"
existed when counting "User information" from E-RIC has been corrected.
existed when counting "User information" from E-RIC has been corrected.
This issue is involved in only the Notification Processor of E-RIC, so there's no problem
on the count value on the main unit.
on the count value on the main unit.
9
Addition of specifying
time for the
secondary transfer
cleaning.
time for the
secondary transfer
cleaning.
(Support for SIM44-
28)
28)
On March running change, the timing of the secondary transfer cleaning has been
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
Default values are; "P : 200, Q : 300, R : 500", and Cleaning Time is 10 sec when pages
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
10
Support is provided
for MX-PEX1 (EFI)
for MX-PEX1 (EFI)
Support is provided for EFI controller MX-PEX1. When installing MX-PEX1, the firmware
of this version has to be upgraded.
of this version has to be upgraded.
11
Addition of printer
controller initialisation
Sim (Sim67-17)
controller initialisation
Sim (Sim67-17)
Printer controller initialisation Sim (Sim67-17) has been added to cope with the necessity
of printer NVRAM area initialisation in market.
of printer NVRAM area initialisation in market.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-346/363/378/428/441
No
Subject
Description
4
Change of the default
value of the
Softswitch (SSW31-
5)
value of the
Softswitch (SSW31-
5)
In Transaction Report for PC-FAX, the default value of the softswitch (SSW31-5) for the
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
5
Correction of problem
that the blank page is
outputted when
copy/Fax/print job is
taken place
that the blank page is
outputted when
copy/Fax/print job is
taken place
(MX-4500/4501 only)
In order to allocate the margin against the rotating defect of the drum and belt motor, the
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
Modification has been made not to output the blank page with stopping the job as
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
If you continuously encounter the PPD2_N1 jam, it might be “Sensing defect of Phase
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
6
Change of the default
value of SIM43-1
value of SIM43-1
For the countermeasure to improve the jam in the fusing unit, ACDFGJ value of SIM43-1
was set to "Current Default Value: -10
was set to "Current Default Value: -10
" at the point of production, but this time, the
default value itself has been changed to "Current Default Value: -10
".
Since some of the users might change this setting, it won't be changed by this version
upgrade however this value will be changed back to the default by resetting the
destination.
upgrade however this value will be changed back to the default by resetting the
destination.
7
Change of the timing
when the process
control is conducted.
when the process
control is conducted.
Modification has been implemented not to operate the process control until the job end or
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
If it requires long time for RIP processing of print data when printing, process control may
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
8
Counter information
from E-RIC
sometimes is not
notified correctly.
from E-RIC
sometimes is not
notified correctly.
Problem that the invalid count value is notified only if the user whose count value is "20"
existed when counting "User information" from E-RIC has been corrected.
existed when counting "User information" from E-RIC has been corrected.
This issue is involved in only the Notification Processor of E-RIC, so there's no problem
on the count value on the main unit.
on the count value on the main unit.
9
Addition of specifying
time for the
secondary transfer
cleaning.
time for the
secondary transfer
cleaning.
(Support for SIM44-
28)
28)
On March running change, the timing of the secondary transfer cleaning has been
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
Default values are; "P : 200, Q : 300, R : 500", and Cleaning Time is 10 sec when pages
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
10
Support is provided
for MX-PEX1 (EFI)
for MX-PEX1 (EFI)
Support is provided for EFI controller MX-PEX1. When installing MX-PEX1, the firmware
of this version has to be upgraded.
of this version has to be upgraded.
11
Addition of printer
controller initialisation
Sim (Sim67-17)
controller initialisation
Sim (Sim67-17)
Printer controller initialisation Sim (Sim67-17) has been added to cope with the necessity
of printer NVRAM area initialisation in market.
of printer NVRAM area initialisation in market.
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-346/363/378/428/441
No
Subject
Description
4
Change of the default
value of the
Softswitch (SSW31-
5)
value of the
Softswitch (SSW31-
5)
In Transaction Report for PC-FAX, the default value of the softswitch (SSW31-5) for the
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
setting whether to print the sent image into Transaction Report has been changed from
"0:No Print" to "1:Print".
5
Correction of problem
that the blank page is
outputted when
copy/Fax/print job is
taken place
that the blank page is
outputted when
copy/Fax/print job is
taken place
(MX-4500/4501 only)
In order to allocate the margin against the rotating defect of the drum and belt motor, the
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
control of acceleration/deceleration of the drum motor has been modified. (only MX-
4500/MX-4501 only)
Modification has been made not to output the blank page with stopping the job as
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
PPD2_N1 jam if the rotation defect of the drum motor occurs during faxing, copying or
printing. The indication at this time also has been modified that “F2 error” will be
displayed on the operation panel and the error history will be recorded as “Phase Sensor
Sensing Trouble (F2-50 or F2-51)” in Sim22-4.
If you continuously encounter the PPD2_N1 jam, it might be “Sensing defect of Phase
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
Sensor” or “Rotation defect of Drum Motor”. Please be aware of this matter. (all of MX-
3500/3501/4500/4501)
6
Change of the default
value of SIM43-1
value of SIM43-1
For the countermeasure to improve the jam in the fusing unit, ACDFGJ value of SIM43-1
was set to "Current Default Value: -10
was set to "Current Default Value: -10
" at the point of production, but this time, the
default value itself has been changed to "Current Default Value: -10
".
Since some of the users might change this setting, it won't be changed by this version
upgrade however this value will be changed back to the default by resetting the
destination.
upgrade however this value will be changed back to the default by resetting the
destination.
7
Change of the timing
when the process
control is conducted.
when the process
control is conducted.
Modification has been implemented not to operate the process control until the job end or
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
until the point when ageing of 100 pages is completed. As for the jobs less than 100
pages, the messages "Print quality is being automatically adjusted" or "Automatically
adjusted" will be no longer displayed by this modification.
If it requires long time for RIP processing of print data when printing, process control may
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
operate, and "Print quality is being automatically adjusted" or "Automatically adjusted"
may be displayed.
8
Counter information
from E-RIC
sometimes is not
notified correctly.
from E-RIC
sometimes is not
notified correctly.
Problem that the invalid count value is notified only if the user whose count value is "20"
existed when counting "User information" from E-RIC has been corrected.
existed when counting "User information" from E-RIC has been corrected.
This issue is involved in only the Notification Processor of E-RIC, so there's no problem
on the count value on the main unit.
on the count value on the main unit.
9
Addition of specifying
time for the
secondary transfer
cleaning.
time for the
secondary transfer
cleaning.
(Support for SIM44-
28)
28)
On March running change, the timing of the secondary transfer cleaning has been
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
changed from every 10 pages to every 200 pages, and controlled not to show
"Automatically adjusted" message. This time, items of P･ Q･ R have been added in
SIM44-28, and it enables to change the threshold level which judges the timing for the
second transfer cleaning.
Default values are; "P : 200, Q : 300, R : 500", and Cleaning Time is 10 sec when pages
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
are more than 200, 22 sec when pages are more than P and less than 300, 33 sec when
pages are more than 500, and the cleaning is not conducted when pages are less than
200.
10
Support is provided
for MX-PEX1 (EFI)
for MX-PEX1 (EFI)
Support is provided for EFI controller MX-PEX1. When installing MX-PEX1, the firmware
of this version has to be upgraded.
of this version has to be upgraded.
11
Addition of printer
controller initialisation
Sim (Sim67-17)
controller initialisation
Sim (Sim67-17)
Printer controller initialisation Sim (Sim67-17) has been added to cope with the necessity
of printer NVRAM area initialisation in market.
of printer NVRAM area initialisation in market.
