DOWNLOAD Sharp DOS HOSPITALITY (serv.man3) Service Manual ↓ Size: 202.81 KB | Pages: 102 in PDF or view online for FREE

Model
DOS HOSPITALITY (serv.man3)
Pages
102
Size
202.81 KB
Type
PDF
Document
Service Manual
Brand
Device
EPOS / UP5700 Version 4 Programming Manual (Versions 4.2, 4.3, 4.4, 4.5 4.6 4.7)
File
dos-hospitality-sm3.pdf
Date

Sharp DOS HOSPITALITY (serv.man3) Service Manual ▷ View online

33
Operation
Operation is similar to all other PMS connections . A Post to Room key should be allocated
to the payment screen and used in the normal way to finalise. When the key is depressed a
NEW screen will be displayed. This shows the following.
HOTEL
PAYMENT
Account Type :
ROOM
Choose Code :
Choose Name :
CANCEL
OK
Account Type
To Change the Account type press the panel with the default text of
“ROOM” in it, this will change the account type to “Company”
“Group” etc. This is for use with Omega 2000. Innfront only uses
“ROOM” type accounts.
Choose Code
This is the box for room number entry, to enter a value press the right
hand box to the one showing “Choose Code” this will bring up a
QWERTY keyboard for room number selection. If a mistake is made
the “Choose Code” box can be pressed, this will clear the room
number entered.
Choose Name
This is the box for Customer Name entry, to enter a value press the
right hand box to the one showing “Choose Name” this will bring up a
QWERTY keyboard for name entry. If a mistake is made the “Choose
Name” box can be pressed, this will clear the room name entered. It is
not necessary to enter the full name. i.e if “b” is selected the POS will
show ALL people with the letter B as the first letter of their name or
“bu” would bring up all customers whose name begins with BU.
CANCEL
Selecting CANCEL will return the machine to the trading screen
OK
After correct data entry in the selection boxes OK should be pressed to
access the Innsite system, the POS will then display ALL matches
from the present Hotel Guest list.
34
Demonstration & Test Application
As the cost and operating methods of Innsite are so complex it is not possible to supply
“Demo” software. In view of this SHARP have developed a Windows Innsite Emulator
which is available Free of Charge from the SHARP Technical WEB Site.
The Innsite Emulator Software when downloaded from our WEB site should be installed and
operated as follows.
1.
Download the file from the WEB site and execute it. It will unpack 3 files to the
C\INNSITE directory.
2.
From the INNSITE directory RUN SETUP.EXE. This will install the program into a
directory C:\PROGRAM FILES\ISEMU. To RUN the program select Start -
Programs - ISEmu or if this doesn’t exists because of user profiles run it from
explorer. To do this switch to C:\PROGRAM FILES\ISEMU and run ISEmu.EXE.
3.
Connect the your PC to the POS as directed previously as if it were a live installation
and after running the Innsite Emulator press START. The system is now set for use.
N.B Rooms 1,2,201,202,203,204,205 are available for testing.
Room 201 is multi Folio
Room 202 is Insufficient Credit
Room 204 will show “Please Call”
Room 205 will show “Message Waiting”
35
24. Cashback on EFT (4.3 Only)
It is now possible to carry out Cashback transactions on Switch & Delta Cards. This can be
done with Commidea & Retail Logic. Once the settings have been made the POS will ask
“Cashback” Yes or No
Programming
A new setting has been introduced in RINCS.CFG it is necessary to remove the following
line in Commidea settings or Retail Logic settings :-
REM ---VERSION 4.3 ONLY---
REM IF CASHBACK IS REQUIRED REMOVE REM STATEMENT BELOW AND SET n & m.
REM n=0 OR 1 1=ENABLE 0=DISABLE, m= MAXIMUM AMOUNT IN PENCE
REM EFTCASHBACK=n,m
To enable Cashback remove the REM line in front of the setting and set it as
EFTCASHBACK=1,5000
This will set cashback on and a maximum limit of £50.00
As well as the RINCS setting it is also necessary to make a change in FM under Payment
Types. In the EFT Column it is now possible to set Yes, No and Cbk. Cbk enables Cashback
on the particular method of payment.
Please be aware 2 Credit/Debit keys will now be needed on the payment screen, One for
Standard Credit ( No Cashback) and the other for Debit Cards (With Cashback)
N.B It may be necessary to change your EFT Software to enable this feature.
Operation
When a transaction is finalised using the payment method set to “Cbk” after swiping the card
the operator will be prompted for Cashback if yes is selected the display shows the maximum
Cashback value and allows the operator to enter the required value. This has to be confirmed
and the transaction is sent for Authorisation. If the Card type is not set on the EFT Software
to give Cashback an error will occur. If authorisation is given by the bank the transaction
finalises in the same way as normal EFT. The Cashback is printed on both the store and
customer voucher.
36
25. Credit Card Table Assignment (4.3
Only)
It is now possible to open and re-open table transactions by swiping a Credit Card. This
enables the credit card to be authorised before goods are supplied.
Programming
A new setting has been added to RINCS.CFG as follows :-
REM V4.3****************CREDIT CARD FOR TABLE SET***********************
REM TO ALLOW THE OPENING OF A TABLE USING A CREDIT CARD
REM REMOVE THE REM STATEMENT BELOW
REM CCTABLE=1
REM ********************CREDIT CARD FOR TABLE END***********************
To enable this function remove the REM in front of CCTABLE=1.
Operation
After a server has signed on it is possible to swipe a Credit Card (it is not possible to
manually enter the number). The POS will then prompt for table number entry and covers.
The POS will also at this point authorise through Commidea or Retail Logic a sale of 1p, this
checks the validity of the Credit Card. An authorised voucher is printed containing the
following  text :-
A pre-authorisation has been made for
the value of 1p as a card security
check, this amount will not be charged
to your account.
Any goods/services provided under this
TAB will be paid for on card no.
{Card No}
in the event of non-payment to collect
any outstanding balance.
If the table is then held it is possible to re-open it simply by swiping the Credit Card. Normal
finalisation has to be carried out in the normal way using the Credit Card finalisation routine.
Alternatively the table can be paid for using Cash or Cheque.
N.B The value of 1p that is authorised is NOT debited from the customers account.
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