DOWNLOAD Sharp DOS HOSPITALITY (serv.man3) Service Manual ↓ Size: 202.81 KB | Pages: 102 in PDF or view online for FREE

Model
DOS HOSPITALITY (serv.man3)
Pages
102
Size
202.81 KB
Type
PDF
Document
Service Manual
Brand
Device
EPOS / UP5700 Version 4 Programming Manual (Versions 4.2, 4.3, 4.4, 4.5 4.6 4.7)
File
dos-hospitality-sm3.pdf
Date

Sharp DOS HOSPITALITY (serv.man3) Service Manual ▷ View online

45
1.
LOYLOG=C:\USR\DATA\LOG - This setting is as current. It should be noted that
the file location has changed to allow better functionality. Every POS on the system
must have this setting identical. When Loyalty Transactions are made a Loyalty LOG
file is created locally at every machine, when an End of Day is done the files are
consolidated and exported to a Back Office PC via the End of Day process export. If
this variable is set to export directly to a BackOffice PC the file name convention has
changed to show the POS No in the file name. This setting should NOT be set if using
Real Time Loyalty
2.
LOYLOG=G:\LOYLOG - This setting directs Loyalty data to a Back Office PC in
Real Time, and must NOT be set at the same time as 1., This setting exports Loyalty
LOG data directly at the time of finalisation and is for updating the Database at the
Back Office.
3.
LOYREQ=G:\LOYREQ - This setting also for Real Time operation sets the path
where information from the Back Office can be found This information contains Card
Details such as Card Name Points & Redemption Value.
4.
LOYALTY=IBS - This setting selects Real Time Loya lty
5.
LOYTMO=10 - This setting allows the setting of the time out period allowed for a
Back Office Response. It is measured in Seconds. The default setting of 10 means if
NO response is received from the Back Office within 10 secs the POS will show a
timeout.
6.
LOYTMR - This setting should not be set. It is reserved for future development.
Operation
The operation of the system is similar to the existing system, with added functionality.
1.
If a transaction is made at Subtotal the POS prompts for Loya lty, if the Card is then
swiped the data at finalisation will be sent to the Back Office or (Local file if not Real
Time).
2.
If Payment Method 14 is set it allows Loyalty Redemption, the transaction can be
made and then the “Loyalty Redemption selected in payment. The POS prompts for
the card to be swiped and the display will show the Total Points, Redemption Value,
Name and Card Details, and prompt the user to make a Full or Partial Payment using
the available value on the Card. The transaction can be split between Loyalty and any
other method of payment. On finalisation the Card Details are sent back to the Back
Office allowing updated data to be imported
3.
Using the New Function “Loyalty Check” it is possible at anytime during a
transaction to check card details, this operation will also allow printing of the Card
Details.
46
Card Types
Any Card can be used on the loyalty system, if a more secure environment is required the file
C:\USR\DATA\LOYALTY.DAT can be edited. Extreme care should be taken not to change
the contents of this file but only the values. The file size and structure should never be
altered. The file contains settings of Start Card Number & End Card Number as follows :-
2,1,1000,0000000000000000000,9999999999999999999
        , Start Card No     ,End Card No
Demonstration Software
In view of difficulties in the setting up of demonstration systems SHARP have created a
“Loyalty Emulator” which is available Free of Charge. The software allows the system to be
demonstrated. It should be noted that values redeemed are NOT updated. Cards Numbers
included in the Emulator are :-
Card No 1 Check Digit 8
18,0,500012,12345
 Bill Smith
 Thank you
Card No 2 Check Digit 6
26,0,500012,2345
 Andy Sedwell
 Thank you
Card No 14 Check Digit 1
141,0,500012,19999
 Paul Burton
 Test System Card
 Thank you
These can be changed by editing the LOYCARDS.TXT File in the installed directory. When
the software is run it is necessary to select “Start” from the main screen , this will allow
transactions from the POS to be monitored aswell as redemption information.
47
31. Multi Lingual Support  (4.4 Only)
A new Multi Lingual function has been added to the POS Software. This functionality allows
the printing at Dispense Printers ONLY of a secondary language including Chinese. If the
function to be used uses the standard English alphabet characters any dealer can program the
feature, however if Chinese is the preferred language an external agency will be required to
carry out a Menu Conversion of the site. When the item is printed on the dispense printer it
prints the normal text with the foreign language underneath.
Programming
In order to realise this function 2 new files have been created along with settings in
RINCS.CFG
1.
The two new files that are required are :-
A) PRDLANG.CSV - This file contains either the French, German translations or the
reference point to the LANG.CSV for Chinese Printing
If using English Alphabet languages the format is :-
PLU Number,KP Text
If Using Non English Alphabet Characters the format is :-
PLU Number,n,v,x,
where n v x are references in the LANG.CSV for Chinese etc
B) LANG.CSV - This file contains the special Bit Maps that are sent to the printer to
allow  non English alphabet characters to be printed.
48
2.
RINCS.CFG
REM ****************LANGUAGE CHOICE FOR KP START************************
REM THIS FEATURE ALLOWS THE PRINTING OF A SECONDRY TEXT FOR A PLU ON THE
KP.
REM THIS CAN BE FRENCH GERMAN etc, BUT COULD BE CHINESE WITH A SECONDRY
REM TRANSLATION FILE. REMOVE THE # STATEMENTS BELOW TO SET THIS FEATURE
REM THIS LINE SETS THE TYPE OF PRINT 1=FRENCH GERMAN etc 2=CHINESE
(SECONDRY TRANSLATION)
# ALTTEXT=n.........................................................1
REM THIS LINE SETS THE PATH FOR THE LANGUAGE FILE
# ALTTEXTFILE=C:\USR\DATA\PRDLANG.CSV...............................2
REM THIS LINE SETS THE PATH FOR THE CHARACTER DEFINITION FILE (CHINESE)
# ALTCHARFILE=C:\USR\DATA\LANG.CSV..................................3
REM *****************LANGUAGE CHOICE FOR KP END*************************
Settings
1.
ALTTEXT=n - This file sets which kind of language is to be used if n=1the POS will
print text found in PRDLANG.CSV if it is set to 2 it will print the bit maps set in
LANG.CSV
2.
ALTTEXTFILE=C:\USR\DATA\PRDLANG.CSV - This sets the location of the file
PRDLANG.CSV
3.
ALTCHARFILE=C:\USR\DATA\LANG.CSV - This sets the location of the alternate
text character file LANG.CSV
To show this feature the Demo Program contains a new list in Starters called “Chinese
Starters”, if the RINCS.CFG is edited to allow Chinese print i.e ALTTEXT=2 and the # are
removed from 2 & 3 above the Chinese print will appear on the Kitchen Printer 1 if is set to
print in Till Parameters and Printer Configuration.
Page of 102
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