DOWNLOAD Sharp AR-M351N / AR-M451N (serv.man6) Service Manual ↓ Size: 4.3 MB | Pages: 104 in PDF or view online for FREE

Model
AR-M351N AR-M451N (serv.man6)
Pages
104
Size
4.3 MB
Type
PDF
Document
User Manual / Operation Manual
Brand
Device
Copying Equipment / AR-FX12 (Fax Option) Operation Manual, when installed on AR-M351N and AR-M451N.
File
ar-m351n-ar-m451n-sm6.pdf
Date

Sharp AR-M351N / AR-M451N (serv.man6) User Manual / Operation Manual ▷ View online

7-3
7
VIEWING THE COMMUNICATION
ACTIVITY REPORT
Your machine keeps a record of the most recent 99 transactions (both transmissions and receptions) that were
performed. The record includes the date of the transaction, the other party's name, the duration, and result. You can
have the report automatically printed when the number of transactions exceeds 99, or at a specified time. This allows
you to check the machine's activity at regular intervals.
The machine is initially set (factory setting) to not print the report. To have the report printed, change the setting with
the key operator program (See "Activity report print select setting" on page 8-6).
WHEN AN ALARM SOUNDS AND A
WARNING MESSAGE IS DISPLAYED
When an error occurs during a transaction, an alarm will sound and a message will appear in the display. Take action
as explained in the following table.
NOTES
After printing, the data is cleared from memory, so the report cannot be printed a second time.
Refer to the table in "When a Transaction Report is printed" on the previous page for the notes that appear in the
TYPE/NOTE column.
Message screen (Alarm)
Meaning of message
Action
Page
A received fax cannot be
printed because there is no
suitable paper.
Add the indicated
paper.
Operation manual (for
general information and
copier operation), page 2-2.
The machine is out of toner
and the received document
cannot be printed.
Replace the toner
cartridge.
Operation manual (for
general information and
copier operation), page 2-15.
An original misfeed occurred
in the automatic document
feeder during scanning.
Reload the indicated
original.
"USING THE AUTOMATIC
DOCUMENT FEEDER",
page 1-7.
The memory became full
while the original was being
scanned.
Send only the pages that
were already scanned, or
cancel the entire
transmission.
"Storing transmission jobs
(memory transmission)",
page 2-8.
Polling is not possible
because there is not
enough space in memory.
Try polling again
after currently stored
jobs are completed.
"Polling", page 3-13.
Manual reception was not
possible because there
was not enough free space
in memory.
Try manual reception
again after currently
stored jobs have
been completed.
_
The indicated cover is
open.
Close the indicated
cover.
_
The self-diagnosis function
has activated and
automatically stopped
operation. An error code
appears in xx-xx.
Turn off the power
and then turn it back
on. If the same
message still
appears, contact
your dealer.
_
OPEN TRAY x AND ADD xxxxxxxx PAPER.
CHANGE THE TONER CARTRIDGE.
PLEASE RETURN xx ORIGINALS TO THE
DOCUMENT FEEDER, THEN PRESS [START].
THE MEMORY BECOMES FULL.
SEND SCANNED DATA? OR CANCEL THE JOB?
POLLING IS NOT POSSIBLE WITH
 THE AVAILABLE MEMORY.
MANUAL RECEIVE IS DISABLED.
 DUE TO OUT OF MEMORY.
CLOSE THE xxxx COVER.
CLOSE THE DOCUMENT FEEDER.
CLOSE THE LOWER LEFT SIDE COVER.
CALL FOR SERVICE. CODE:xx-xx
7-4
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using
the following table, see chapter 6 of the Operation manual (for general information and copier operation).
Problem
Check
Solution
Page
The machine does
not operate.
Is the fax power switch turned on? Turn on the fax power
switch.
"Fax power switch",
page 0-4.
Dialing is not
possible.
Is the telephone line properly
connected?
Check the connections.
"Line connection", page
0-4.
Is the machine power switch
turned on?
Turn the machine power
switch on.
Operation manual (for
general information and
copier operation), page 1-17.
Is the machine in fax mode?
Press the [IMAGE SEND] key
to set the machine to fax mode.
"BASIC PROCEDURE FOR
SENDING FAXES", page 2-2.
The receiving
machine does not
receive your fax.
Does the receiving fax machine
have paper?
Check with the operator of
the receiving machine.
_
Does the receiving machine
support G3 transmission?
Are the sub-address and
passcode correct?
Is the receiving machine ready to receive?
Was the original size detected
correctly?
Check the transmittable
sizes.
"CHECKING THE SIZE
OF A LOADED
ORIGINAL", page 1-8.
The transmitted
image prints out blank
at the receiving side.
Was the original placed so that the
correct side is scanned?
Make sure the original is
placed so that the correct
side is scanned.
"LOADING A
DOCUMENT", pag1-7.
If the receiving machine is using
thermal paper, was the thermal paper
loaded with the wrong side out?
Check with the operator of
the other machine.
_
The transmitted
image is distorted.
Were line conditions poor due to
thunder or another reason?
Try the transmission again.
_
Were the resolution and exposure
settings suitable?
Check the resolution and
exposure settings.
"SELECTING RESOLUTION
AND EXPOSURE SETTINGS",
pages 1-10 and 1-11.
Transmission does
not take place at the
specified time.
Is the machine's clock set to the
correct time?
Set the clock to the correct
time.
Operation manual (for
general information and
copier operation), page 2-12.
PROBLEMS AND SOLUTIONS
7-5
7
Printing does not take
place after reception.
Does a message appear in the
display instructing you to add toner
or paper? (Printing is not possible.)
Restore printing capability
as instructed by the display
message. Printing will begin.
"WHEN AN ALARM SOUNDS
AND A WARNING MESSAGE
IS DISPLAYED", page 7-3.
A received image
prints out blank.
Was the wrong side of the original
scanned in the transmitting machine?
Check with the operator of
the transmitting machine.
_
The received image
is faint.
Is the original faint?
Ask the other party to re-
send the document using a
suitable exposure setting.
_
The received image
is distorted.
Were line conditions poor due to
thunder or another reason?
Ask the other party to send
the document again.
_
White or black lines
appear in the
transmitted image.
Is the document glass dirty?
Clean the document glass . Operation manual (for
general information and
copier operation), page 6-2.
A dial tone is not heard
through the speaker.
Is the volume set to "low"?
Set  the  speaker  volume  to
"medium" or "high".
"Speaker volume settings",
page 8-6.
A ringing sound is not
made.
Has the ringer volume been turned
off?
Set the ringer volume to
"low", "medium", or "high".
"Speaker volume settings",
page 8-6.
Problem
Check
Solution
Page
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