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To create a new Profile
1. 

Open the NetSupport Program Folder NetSupport Configurator.

2. 

Select the Advanced Configuration Window.

3. 

Open or create the Configuration file you want to use.

4. 

Choose {Profile}{Add} from the Advanced Configuration Window drop down menu bar.

5. 

Enter the name for the Profile.

Note: You can combine Profiles from other configuration files by choosing the "Include File"
option. This is useful where you are using Configuration file on the local workstation but want
to include information stored on a central configuration file or vice versa. For example, if the
local workstation was using a different NetBIOS Adapter number.

Each Profile contains a number of Property Sheets where the actual parameters are set.

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For use in a simple environment where you do not require the Client to react differently
according to the Control User connecting to it and do not need to enable/disable individual
functions.

To find the Basic Client Configurator
1. 

Open your NetSupport Manager Program Folder by choosing
{Start}{Programs}{NetSupport}{NetSupport Configurator} from your operating system
menus.
Or,
Double click on the Configurator icon in the NetSupport Group.

2. 

Select the Basic Configurator.

3. 

The four tabs of the Basic Configurator will appear:

•

 

Transport

•

 

General

•

 

Dial-in Bridge

•

 

Audio

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This property sheet is used to set the basic Client and security options.

Identification
Configurator Password
As an extra level of security, you can associate a password with a Configuration File. This
prevents unauthorised amendment of this Client’s configuration. When the Configurator is next
started, the User must enter the required password before being able to change any Client
parameters in this Configuration File. Choose SET, to set your password.

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Each NetSupport Client on the Network requires a unique name. You can either set a name of
your own or use an asterisk to default the Client name to be the same as the workstation
name.

On NT, you need to be logged in as Administrator to change the Client name.

Note: If setting the Client Name in Advanced Configuration choose {Profiles}{Client
parameters} from the Advanced Configuration Window menu bar.

This helps to protect the Client from unauthorised access from a NetSupport Control. The
Control User will be required to enter the password before obtaining access to the Client.

Provides additional security that enables Control Users to connect only if the Control has the
same security key as the Client. Optionally this can be set as your NetSupport Licence serial
number. You must set the Security key at both ends.

Quiet Mode (Client not visible on Taskbar)
Check this box to hide the Client icon on the Taskbar.

Prevents access to the Client unless a User is present. The User at the Client will have to
explicitly accept the request to connect before access is granted.

This prevents a Control operator from being able to transfer files to and from the Client. The
Control User will not be able to copy, View or otherwise manipulate files on the Client using
the NetSupport Control File Transfer options.

This prevents a Control User from remotely executing applications at the Client from within
the menu option in the Control program. They can still start applications on the Client whilst
Remote Controlling the workstation.

Later versions of NetSupport Manager will include a function to enable a Control User to
remotely manage and edit the Registry on NetSupport Clients. Setting this option will disable
that function. This is already available in Scripting.

Enables the Control User to View the screen of the Client workstation but prevents them
from being able to enter keystrokes or mouse movements.