Sharp GENERAL (serv.man24) User Manual / Operation Manual ▷ View online
NetSupport Manager
104
Receive Show Options
Disable Receive Show
Prevents the Control from being able to Show to the Client.
Disable Receive Show
Prevents the Control from being able to Show to the Client.
Show to a Window
Enables the Client to receive a Show in a Window rather than in full screen mode.
Enables the Client to receive a Show in a Window rather than in full screen mode.
Scale to Fit
Automatically scales the Show Window to resize the displayed screen in the available area.
Automatically scales the Show Window to resize the displayed screen in the available area.
Scroll bars
Determines if Scroll bars will be displayed with the Receive Show Window for navigation.
Determines if Scroll bars will be displayed with the Receive Show Window for navigation.
AutoScroll Speed
When you are viewing a Show in a Window on the Client’s screen, the Client can
automatically scroll the contents when the mouse moves close to the edges of the window.
Adjusting the sliding control sets the speed at which the view scrolls, from not at all to very
fast.
When you are viewing a Show in a Window on the Client’s screen, the Client can
automatically scroll the contents when the mouse moves close to the edges of the window.
Adjusting the sliding control sets the speed at which the view scrolls, from not at all to very
fast.
Scroll Delay
When AutoScroll is enabled, you can change the delay before the scroll is activated. If you
want the View to scroll as soon as the mouse is at an edge of the screen, move the slider
towards Min. If you prefer a longer delay before the AutoScroll takes effect, move the slider
towards Max.
When AutoScroll is enabled, you can change the delay before the scroll is activated. If you
want the View to scroll as soon as the mouse is at an edge of the screen, move the slider
towards Min. If you prefer a longer delay before the AutoScroll takes effect, move the slider
towards Max.
NetSupport Manager
105
Advanced Client Configuration – Options Tab
This property sheet is used for setting options at the Client, available to a connecting Control.
Remote Access
Disable File Transfer
Disables File Transfer to and from the Client workstation in all circumstances.
Disable File Transfer
Disables File Transfer to and from the Client workstation in all circumstances.
Disable File Transfer when no NT User is Logged on
NetSupport Manager
106
Disables File Transfer only if it is an NT workstation and no User is logged on. This means that
the Control User could log on as with their own UserID if they have a valid UserID and
password for this workstation.
the Control User could log on as with their own UserID if they have a valid UserID and
password for this workstation.
Disable Program Execution
This prevents a Control User from remotely executing applications at the Client from within
the Control program. They can still start applications using the standard Remote Control
functions.
the Control program. They can still start applications using the standard Remote Control
functions.
Disable Registry Access
The Script function and later versions of NetSupport Manager include a function to enable a
Control User to remotely manage and edit the Registry on NetSupport Clients. Setting this
option will disable that function.
Control User to remotely manage and edit the Registry on NetSupport Clients. Setting this
option will disable that function.
Disable NT Logoff
Disables the ability of the Control User to log off from the Client Workstation via the Menu
option in the Control Interface. You can still Log off whilst remote controlling.
option in the Control Interface. You can still Log off whilst remote controlling.
Disable Reboot
Disables the ability of the Control User to Reboot the Client Workstation via the Menu option
in the Control Interface. You can still Reboot whilst remote controlling.
in the Control Interface. You can still Reboot whilst remote controlling.
Disable Shutdown Client
Prevents a User at the Control from being able to shut down the Client program from a
script.
script.
Disable Clipboard Access
Prevents the Control User from being able to use NetSupport’s Remote Clipboard function.
Disable Print Capture
Prevents a Control User from being able to use NetSupport’s printer re-direction function.
Disable Ctl+Alt+Del
Prevents a Control User from sending Ctrl+Alt+Delete sent from the menu option in the
Control Interface.
Control Interface.
Disable Chat
Turns off the Chat feature.
Ignore Messages
Ignores messages sent by Connected Controls.
Ignore Broadcast Messages
Ignores Broadcast messages from a Control whether connected or not.
NetSupport Manager
107
Record Replay Files
The NetSupport Client includes a function to record all screen and keyboard activity that
takes place whilst it is being Remote Controlled. This information is stored in a file that can
later be replayed on a Control workstation, with the appropriate access authorisation.
takes place whilst it is being Remote Controlled. This information is stored in a file that can
later be replayed on a Control workstation, with the appropriate access authorisation.
As User
As User is the User name and password used to write to the log file.
As User is the User name and password used to write to the log file.
Advanced
Tickle period
Whilst a Control is connected, the Client sends Tickle packets to the Control to verify that it
is still “alive”. You might like to disable tickle packets for ISDN links but be aware that the
Client may then not detect that the Control has disconnected unexpectedly.
Tickle period
Whilst a Control is connected, the Client sends Tickle packets to the Control to verify that it
is still “alive”. You might like to disable tickle packets for ISDN links but be aware that the
Client may then not detect that the Control has disconnected unexpectedly.
The normal period between tickle packets is 18 seconds but you can increase or decrease
this value. Setting this to zero disables tickle packets entirely.
this value. Setting this to zero disables tickle packets entirely.
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