DOWNLOAD Sharp UP-800 (serv.man35) Service Manual ↓ Size: 202.43 KB | Pages: 14 in PDF or view online for FREE

Model
UP-800 (serv.man35)
Pages
14
Size
202.43 KB
Type
PDF
Document
FAQ
Brand
Device
ECR / UP-800 series FAQ's Updated 21st February 2012
File
up-800-sm35.pdf
Date
PREV: Sharp UP-800 (serv.man34) User Manual / Operation Manual

Sharp UP-800 (serv.man35) FAQ ▷ View online

13 of 14 
9. Backup & Restore 
 
9.1 SD Card 
Q.  When Loading or Saving using “SD CARD MODE” the message “NO CARD”   
appears. 
A.  Check that the SD card is present and is inserted correctly. 
 
9.2 SD Card 
Q. When Loading or Saving using “SD CARD MODE” the message “FILE FAILED”   
appears. 
A.  SD cards have a little switch locking mechanism on the side, Check that the lock 
is not enabled. 
  
9.3 SD Card
 
Q. When Loading or Saving using “SD CARD MODE” the message “FILE FAILED”   
appears. 
A.  The SD card may be incompatible or Faulty, Try formatting the SD card and  
trying again. 
 
9.4 SD Card 
Q. What is the SD – SAVE & CLEAR used for 
A. EJ and Tlog – Save and clear will clear ECR memory and write data to SD card this 
can be read and cleared via Online using back office software. 
 
This feature can be used as part of an Auto key when taking Z reports so that 
the EJ or Tlog data in the ECR is moved to the SD card every day. If there is 
EJ and Tlog data already on the SD card then this will be appended to not 
overwritten. 
 
9.5 All Ram Backup 
Q. Can I use an auto key to perform an ALL RAM BACKUP 
A. Create the folder name and then create the folder on the SD 
 
Then create the following auto key 
 
MODE 
9 
9 
9 
9 
9 
9 
9 
9 
ENTER 
7 
ENTER 
1 
ENTER 
ENTER 
5 
ENTER 
14 of 14 
ENTER 
4 
ENTER 
2 
CANCEL 
CANCEL 
CANCEL  
CANCEL
  
 
10. Tables
 
10.1 Different amount on tables 
Q. When selecting the OPEN TABLE LIST the Table amount is different to the 
amount displayed when I open the same table 
A. This is because the TABLE LIST displays the amount before any promotions, and 
when you open the Table the amount including promotions.  
The amounts will be identical once the Table has been layed away. 
 
10.2 Opened GLU display 
Q. Is it possible when using the opened GLU button to display all tables for alll clerks 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = No 
 
10.3 Opened GLU display 
Q. Is it possible to only allow the clerk that originally opened a glu to reopen that 
GLU 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = Yes 
 
10.3 Maximum Terminals on a single Network (IRC) 
Q. What is the maximum number of terminals on an IRC network. 
A. The UP800 series will allow for a maximum of 1 Master and 15 Clients if using real 
time processing such as Overlap or GLU or T logging for PLU sales. 
If you are not using real time processing the maximum is 1 Master and up to 31 
Clients. 
14 of 14 
ENTER 
4 
ENTER 
2 
CANCEL 
CANCEL 
CANCEL  
CANCEL
  
 
10. Tables
 
10.1 Different amount on tables 
Q. When selecting the OPEN TABLE LIST the Table amount is different to the 
amount displayed when I open the same table 
A. This is because the TABLE LIST displays the amount before any promotions, and 
when you open the Table the amount including promotions.  
The amounts will be identical once the Table has been layed away. 
 
10.2 Opened GLU display 
Q. Is it possible when using the opened GLU button to display all tables for alll clerks 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = No 
 
10.3 Opened GLU display 
Q. Is it possible to only allow the clerk that originally opened a glu to reopen that 
GLU 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = Yes 
 
10.3 Maximum Terminals on a single Network (IRC) 
Q. What is the maximum number of terminals on an IRC network. 
A. The UP800 series will allow for a maximum of 1 Master and 15 Clients if using real 
time processing such as Overlap or GLU or T logging for PLU sales. 
If you are not using real time processing the maximum is 1 Master and up to 31 
Clients. 
14 of 14 
ENTER 
4 
ENTER 
2 
CANCEL 
CANCEL 
CANCEL  
CANCEL
  
 
10. Tables
 
10.1 Different amount on tables 
Q. When selecting the OPEN TABLE LIST the Table amount is different to the 
amount displayed when I open the same table 
A. This is because the TABLE LIST displays the amount before any promotions, and 
when you open the Table the amount including promotions.  
The amounts will be identical once the Table has been layed away. 
 
10.2 Opened GLU display 
Q. Is it possible when using the opened GLU button to display all tables for alll clerks 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = No 
 
10.3 Opened GLU display 
Q. Is it possible to only allow the clerk that originally opened a glu to reopen that 
GLU 
A. Yes 919B 'Checking of clerk# on guest check when a reorder is made = Yes 
 
10.3 Maximum Terminals on a single Network (IRC) 
Q. What is the maximum number of terminals on an IRC network. 
A. The UP800 series will allow for a maximum of 1 Master and 15 Clients if using real 
time processing such as Overlap or GLU or T logging for PLU sales. 
If you are not using real time processing the maximum is 1 Master and up to 31 
Clients. 
Page of 14
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