DOWNLOAD Sharp MX-PE10 FIERY (serv.man2) Service Manual ↓ Size: 4.13 MB | Pages: 114 in PDF or view online for FREE

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MX-PE10 FIERY (serv.man2)
Pages
114
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4.13 MB
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PDF
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Service Manual
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Device
Copying Equipment / Service Manual
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mx-pe10-fiery-sm2.pdf
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Sharp MX-PE10 FIERY (serv.man2) Service Manual ▷ View online

T
ROUBLESHOOTING
88
Checking external connections
Before removing the side and front panels of the Fiery Server to check internal components, 
eliminate the most obvious sources of problems. Make sure that:
• All interface cables to the system are plugged into the proper connectors
(see 
page 34
).
• The power cable is plugged into the wall power outlet.
• The LED on the network port is blinking to indicate network activity.
Checking internal components
To check the internal components, you must remove the side and front panels of the Fiery 
Server.
Before you remove the Fiery Server panels, be aware of the safety precautions that you should 
take when handling the Fiery Server. Use standard ESD precautions when handling printed 
circuit boards and electronic components. To review the safety precautions, see 
page 11
.
T
O
 
CHECK
 
INTERNAL
 
COMPONENTS
1 Shut down, and then open the Fiery Server (see 
page 34
). 
2 Before you touch any components inside the Fiery Server, attach a grounding strap to 
your wrist and discharge any static electricity on your body by touching a metal part of the 
Fiery Server.
3 Inspect the inside of the Fiery Server
• Make sure that no foreign materials have been dropped into the chassis. 
• Make sure that the DVD and hard disk drive data cables are connected to the correct 
SATA connectors on the motherboard.
• Look for obviously loose boards and reseat each board securely in its connector on 
the motherboard. 
• Look for obviously loose cables and reseat each cable connector firmly.
• Make sure that each connector is properly aligned with its mating connector. If the pins 
are offset from each other, the affected board will not function properly. 
4 Reassemble the Fiery Server and verify its functionality (see 
page 80
).
T
ROUBLESHOOTING
89
Inspecting the system
If your initial checks of the cable and board connections do not fix the problem, you 
may need to inspect the system on a component-by-component basis, as described in 
“Verifying the system” on page 89
 A comprehensive inspection allows you to verify that each 
hardware component is properly installed and configured, and helps you avoid replacing 
expensive components unnecessarily. 
If the system you are servicing does not meet a condition listed in 
Table 1
, and it is not 
obvious what action(s) you should take to fix the problem (for example, if the system hangs 
before reaching Idle), locate the symptom in 
“Fiery Server error messages and condition” on 
page 95
 and perform the suggested action(s) for the condition.
T
ABLE
 1:
Verifying the system
Conditions to verify
Part and additional page references
When the problem occurs, verify that: 
• Power cable is connected properly into the power outlet.
• Chassis fans are operating.
• Network link activity LED on RJ-45 connector is blinking.
• All external cables required are present, in correct connectors, 
and well-seated.
• Cables, cable connectors, and mating connectors appear undamaged.
External connectors, chassis fans, and power button, 
page 88
 an
page 88
If the problem occurs at power up or reboot, verify that:
• Activity light on the control panel illuminates.
• Display window lights up.
• The system does not hang, and no error messages occur 
before the systems reaches Idle.
• After the system reaches Idle, the control panel buttons function.
Control panel, 
page 23
• All replaceable parts are: 
– Present
– Properly aligned
– Installed securely
– Installed on the appropriate site
– The correct part for the system 
– Properly configured, if configurable (such as hard disk drive jumper)
– Not visibly damaged
• Chassis and contents have not been tampered with.
• Chassis does not contain any foreign objects.
Chassis
T
ROUBLESHOOTING
90
• Motherboard, including components and traces, appears 
undamaged, and no foreign objects are evident.
• CPU is present, well-seated, and appears undamaged.
• CPU cooling assembly is well-aligned and firmly attached.
• Each fan required (including fan cable) is well-positioned 
(not upside down), installed in the correct connector, and 
appears undamaged.
• Boards required on the motherboard are present, well-seated, 
and in the correct slots.
• Each DIMM is well-seated.
• Battery is installed.
• BIOS is well seated.
Motherboard (with the motherboard replacement 
dongle), 
page 47
.
• Each DIMM is well-seated.
• DIMM edge connectors are not oxidized.
DIMMs for Fiery Server, 
page 59
Each board required is:
• Present
• Installed in the correct slot
• Well-seated
• Appears undamaged
Required cables (if applicable) are:
• Present
• Firmly connected in the correct connectors
• Not visibly damaged
 Printer interface, 
page 42
User interface board (UIB) is:
• Present
• Correctly attached to its bracket
• Appears undamaged
UIB cable is:
• Present
• Firmly connected in the correct connector on the 
motherboard and the back of the UIB
• Not visibly damaged
 User interface board, 
page 44
CPU is:
• Present
• Well-seated
• Not visibly damaged
The CPU cooling assembly is:
• Well-aligned
• Firmly attached
CPU with cooling assembly, 
page 60
T
ABLE
 1:
Verifying the system
Conditions to verify
Part and additional page references
I
MPORTANT
:
When replacing the motherboard, 
carefully review the cautions on 
page 54
.
T
ROUBLESHOOTING
91
Fan is:
• Properly positioned (not backwards)
• Installed in the correct connector
The fan, fan cable, cable connector, and mating connector
are not visibly damaged.
Front panel fan, 
page 66
The power supply required is:
• Present
• Correctly installed
• Not visibly damaged
Cable connectors are:
• Firmly connected
• Not visibly damaged
• Installed in the correct devices
Power supply
page 67
The hard disk drive required is:
• Present
• Correctly installed
• Not visibly damaged
• Jumpered as the master (primary) according 
to label
Hard disk drive data cable is:
• Present
• Firmly connected to motherboard connector SATA 2
• Not visibly damaged
Hard disk drive, 
page 70
T
ABLE
 1:
Verifying the system
Conditions to verify
Part and additional page references
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