DOWNLOAD Sharp MX-4100N / MX-4101N / MX-5000N / MX-5001N (serv.man143) Service Manual ↓ Size: 46.64 KB | Pages: 4 in PDF or view online for FREE

TECHNICAL BULLETIN 

 
 
 

 

Sharp Electronics (UK) Ltd., Technical Services Group

CCE-702 

MX4100N – MX4101N – MX5000N – MX5001N 

Upgrade of ICU, PCU, SCU, DSPF, IMAGE-ROM, and E-Manual 

 

Destination 

ROM 

control No. 

ICU PCU 

SCU 

DSPF 

IMAGE 

DATA 

FAX 

E-Manual 

Except 

for China 

C00 0300J2 

0113J2 0112J2 0111J2 0102J2 0102P2 

0130J2 

For China 

B00 

C300J2 

C110J2 

* ICU above is the version described in the ROM management label. Check that the actual 

version is following (Sim22-5). 

 
- Except for China 

ICU(MAIN): 03.00.J2/ICU(BOOT): 01.02.J2/LANGUAGE: 01.15.P2/GRAPHIC: 01.02.J2/ 
COLOR_PROFILE: 01.00.J2 

- For China 

ICU(MAIN): C3.00.J2/ICU(BOOT): 01.02.J2/LANGUAGE: 01.16.P2/GRAPHIC: 01.01.J2/ 
COLOR_PROFILE: 01.00.J2 

Item of change: See the accompanying sheet. 

 

ROM Version Combination History Table 

No. 

Model 

name 

ROM 

administ

-ration 

ICU PCU SCU 

DSPF 

IMAGE 

DATA 

FAX 

E-Manual 

Action 

Issued 

T/R No. 

(3) ALL  B00 

0210J2 0112J2 0111J2 0110J2 0101J2 0102P2 0120J2 

2009/4 

Mid 

CCE-679 

(2) 

MX-4100 

series 

A22 

0111J2 0111J2 0110J2 0110J2 0101J2 0100P2 0120J2 

2008/1

2 

Mid 

CCE-635 

MX-5000 

series 

A02 

(1) 

MX-4100 

series 

A21 

0111J2 0110J2 0110J2 0110J2 0101J2 0100P2 0120J2 

2008/1

0 

Mid 

CCE-613 

MX-5000 

series 

A01 

 

 

Sharp Electronics (UK) Ltd., Technical Services Group

CCE-702 

[Description] 

No. Subject 

Description 

1 

Support for new 
standards of the 
International Energy 
Star program 

The criteria change of the International Energy Star program involves the following changes: 
 
(1) In the destination setting (Sim26-6), the factory default values for the function of 

preheating and auto power shutoff have been changed. 

Model 

name 

Destination 

Before change 

After change 

Preheating 

Auto power 

shutoff 

Preheating 

Auto power 

shutoff 

MX-4100 

series 

North America/ 

Europe/Australia/ 

China 

15min. 60min.  1min.  15min. 

MX-5000 

series 

North America/ 

Europe/Australia/ 

China 

15min. 60min. 

Unchanged 

 
(2) A change has been made so that fusing FAN rotation is continued even during 

preheating. 

 
(3) A change has been made so that fusing FAN rotation is continued for a predetermined 

time even after switching to power shutoff. 

 
Notes: 

Updating to this version dose not involve any change of the setting value for the MFP printer. 

The time required for the function of preheating and auto power shutoff to be active will 
be reset to the factory default value as described above; when a system administrator 
performs the operation of saving and/or calling system settings and then resets to the 
factory default value, or when “destination change (Sim26-6)” is implemented. 

2 UI-related 

The one touch key displayed in Customers may disappear if the system returns from 1W 
night mode when the default of the basic screen for fax/image transmission is set to 
"Address Book" and another one touch key is also registered in Customers. This glitch 
has been corrected. 

3 

Main body control-related 

It may be that the when device cloning data for copy job program setting output by the 
MX-3500/4500 Series is read, an error occurs and the subsequent data is skipped. This 
glitch has been corrected. 

4 

Main body control-related 

Paper feed operation has been improved to cope with the paper feed/vertical feed jam 
and W feed jam. 

5 

Main body control-related 

F6-00 may occur if the main body returns from power-on mode or 1W night mode N hours 
and 5 minutes (N: 0, 1, 2, 3,…) after from power-off mode or 1W night mode. This glitch 
has been corrected. If this trouble code occurs in power-on mode, a power on/off request 
message is displayed on the LCD of the main body. The symptom is recovered when the 
power is turned off/on. If this trouble code occurs during FAX reception in 1W night mode, 
the symptom is recovered when the destination FAX is recalled. 

In the MX-4100/5000 Series, this glitch hardly occurs due to the hardware configuration. 

 

Sharp Electronics (UK) Ltd., Technical Services Group

CCE-702 

 

No. Subject 

Description 

6 Printer-related 

If data is printed with the paper size set to "custom" and print mode set to "high-definition" 
after the standard resolution of printer environment setting is set to "600 dpi" in system 
setting or on a WEB page (the standard resolution is factory-set to "600 dpi (high-quality)"), 
an incorrect page size may be used, the print position may be displaced, or a blank page 
may be produced. This glitch has been corrected. 

7 Printer-related 

The printing system that does not use any printer driver sometimes returned a 
development code name from the MFP main body to the PC. The system has been 
changed so that it returns a model name instead of the development code name. 

8 Printer-related 

The next job may result in a PCL XL error when it receives an invalid XL file without job end. 
This glitch has been corrected. 

9 Printer-related 

If a job with an unsupported resolution (e.g., 400 dpi) is executed when the standard 
resolution of printer environment setting is set to "600 dpi (high-quality)" (factory-set value), 
the image may be enlarged twice and printed. This glitch has been corrected. 

This symptom does not occur if data is printed using the printer driver. 

10 Printer-related 

Any response may not return even if the PCL command to check Macro/Font registrations 
is sent. This glitch has been corrected. 

11 Printer-related 

If specific PDF data is printed directly via USB, a blue background may be printed solidly 
on the second page. This glitch has been corrected. 

12 Printer-related 

When Illustrator outputs data, characters may be garbled due to incorrect PS font 
replacement processing. This glitch has been corrected. 

13 Printer-related 

If an attempt is made to print large quantities of data from the USB1.1 port, a hang-up 
may occur without data printed. This glitch has been corrected. 

14 Printer-related 

If 100 jobs or more are stacked, some jobs may remain in the spool queue and may not 
be printed. This glitch has been corrected. 

15 

Image transmission-related 

If the scanned data is transmitted to non-Windows OS through "Scan to shared folder" of 
the MFP main body, the SMB server based on non-Windows OS may respond differently 
from the SMB standard communication procedure, causing the SMB client error. This 
glitch has been corrected so that the scanned data can be transmitted correctly by 
ignoring such response on the MFP main body side. 

16 

Document filing-related 

A communication error may occur if FTP pull print is performed for the FTP server on the 
Novell NetWare 5.x server. This glitch has been corrected. 

 

Sharp Electronics (UK) Ltd., Technical Services Group

CCE-702 

 

No. Subject 

Description 

17 Simulation-related 

SIM22-25, SIM24-25, or SIM24-35 may be unable to be executed because destination 
information is sometimes mistakenly read depending on timing when the power is turned 
on. This glitch has been corrected. (Power off/on can recover this glitch.) 

18 Simulation-related 

The retransmission history may not be cleared in Sim66-10 (FAX memory image data clear). 
This glitch has been corrected. 

19 

Software switch-related 

Software switches have been added that switch disable/enable of the auto clear function 
before copy job execution. 
 
- Controller software switch (Sim55-3)  SW No: 01  DATA: 05 

0: Disable (default) 

1: Enable 

20 

Software switch-related 

0: Display 

1: Hide (default) 

21 OSA-related 

If you log into OSA external authentication and press the [CA] key when the soft keyboard 
is being displayed, the copy basic screen may be displayed. A change has been made so 
that the login screen is displayed instead of the copy basic screen. 

22 OSA-related 

23 E-Manual-related