DOWNLOAD Sharp MX-PE10 FIERY (serv.man2) Service Manual ↓ Size: 4.13 MB | Pages: 114 in PDF or view online for FREE

Model
MX-PE10 FIERY (serv.man2)
Pages
114
Size
4.13 MB
Type
PDF
Document
Service Manual
Brand
Device
Copying Equipment / Service Manual
File
mx-pe10-fiery-sm2.pdf
Date

Sharp MX-PE10 FIERY (serv.man2) Service Manual ▷ View online

T
ROUBLESHOOTING
92
The drive required is:
• Present
• Correctly installed
• Not visibly damaged
• Jumpered as the master (secondary) according 
to label
• Activity LED lights on power up
DVD drive SATA cable is: 
• Firmly connected to motherboard SATA 0
• Not visibly damaged
DVD drive, 
page 78
Each cable required is:
• Present
• The correct type
• Installed in the correct connector
• Well-seated
• Not visibly damaged (including connectors)
UIB cable, 
page 44
Hard disk drive data cable, 
page 70
Printer interface cable, 
page 42
DVD drive power and data combination cable, 
page 78
 
Power cable(s), 
page 67
If included in the system, the required mouse, monitor, and keyboard
are present and appear undamaged. The mouse and keyboard are
connected to the correct ports on the Fiery Server connector panel.
The cables required are:
• Present
• Installed in the correct connector
• Well-seated
• Not visibly damaged (including connectors)
• Mouse (if applicable)
• Monitor (if applicable)
• Keyboard (if applicable)
• Monitor power cord (not pictured)
T
ABLE
 1:
Verifying the system
Conditions to verify
Part and additional page references
T
ROUBLESHOOTING
93
Normal startup sequence
N
OTE
:
The following description is approximate. The screens, times, and sequences that you 
observe may vary slightly.
F
IGURE
 26:
Normal startup sequence
Code in motherboard BIOS 
initializes and configures 
areas on the 
motherboard.
Windows operating system 
establishes communication 
with Fiery Server devices.
System software on the 
hard disk drive completes 
startup process. The Fiery 
Server is at Idle.
Activity light
is off
3 seconds
45 seconds
2 minutes, 30 seconds
1
2
3
Power on
S T A R T I N G   U P . . .
Activity light 
blinks orange
Server name
Server name
Activity light 
blinks orange
S T A R T I N G   U P . . .
Activity light 
blinks green
T
ROUBLESHOOTING
94
Error messages and conditions
To address specific error messages or conditions, see 
“Fiery Server error messages and 
condition” on page 95
. Use the table to locate the problem or symptom that you want to fix, 
read about the possible causes, and then perform the suggested actions to solve the problem.
Do not replace the hard disk drive and the motherboard at the same time. Doing so in the 
wrong order, without transferring options to the new motherboard, will cause the system to 
malfunction.
If troubleshooting strategies (checking cables and connections, reinstalling system software, 
and so forth) do not solve the problem and you suspect that the hard disk drive or 
motherboard is faulty, note that it is highly unlikely that the hard disk drive and the 
motherboard are both defective; therefore, avoid replacing both to solve one problem. Always 
troubleshoot in the following order.
• First, replace the hard disk drive and install system software. 
Always replace a faulty hard disk drive with a new hard disk drive. Transferring a hard disk 
drive from one Fiery Server to another is incorrect and strongly discouraged.
• If the problem persists, reinstall the original hard disk drive in the system, and then 
replace the motherboard.
If replacing a component does not correct the problem, make sure that you reinstall the old 
component back in the Fiery Server.
T
ROUBLESHOOTING
95
T
ABLE
 2:
Fiery Server error messages and condition 
Symptom
Possible cause
Suggested action 
Beep codes during Startup
1 beep
No error. The Fiery Server is starting up 
normally.
None 
1 beep, followed by 3 
beeps, followed by 3 beeps, 
followed by 1 beep
Missing, unmatched, incorrect,
or faulty DIMMs
Check for missing, unmatched, incorrect or faulty DIMMs and 
reseat the DIMMs to remove any oxidation on the connector 
(see 
page 59
).
Startup
Fiery Server does not start 
and the control panel 
is black.
N
OTE
:
If the Activity light 
is solid orange while the 
control panel is black, the 
Fiery Server is in Sleep 
Mode.
Possibly one of the following:
• The Fiery Server is powered off
• Power cable is not plugged into 
the power connector on the Fiery Server 
connector panel, or into the wall power 
outlet
• The connector panel power switch is in 
the OFF position
• UIB cable is not connected to 
the motherboard, the user 
interface board, or both
• Faulty power cable
• Faulty power supply (power supply 
may not be supplying power to 
the motherboard)
• The CMOS jumper is not in the 
default position
• Faulty motherboard (motherboard 
power plane may not be supplying 
power to components)
1 Recheck all cables and connections.
2 Make sure the connector panel power switch is in the ON 
position (see 
page 34
).
3 Listen for the power supply fan and feel for air at the back 
of the unit where the power supply is located.
If air is not coming from the power supply fan, isolate a 
possible faulty power cable as follows:
• Power on using a different power cable.
• Install a new or “known good” power supply.
4 Check the connector panel fan vent and feel for air coming 
out of the back of the system. 
If air is coming out of the power supply fan vent but is not 
coming out of the connector panel fan vent, the 
motherboard may be faulty. You may need to replace 
the motherboard (see 
page 53
).
5 Review the jumper section on 
page 65
 and ensure that the 
jumper is in the default position.
Activity light status:
Off.
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