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→ Set the paper size after copying or 

printing is complete.

-

→ Load paper or remove the misfeed, and 

then set the paper size.

12, 16, 

→ Turning the paper over in the paper tray 

may help.

→ The memory became full during sort 

copy. Copy only the originals that have 
been scanned to that point, or cancel 
the job and clear the data from memory.

→ Load paper.

→ If other indicators are lit, the machine is 

in preheat mode. Press any key on the 
operation panel to resume normal 
operation.

→ If only the power save indicator is lit, the 

machine is in auto power shut-off 
mode. Press the [START] key (

) to 

resume normal operation.

→ Connect the machine to a power outlet 

which is not used for other electric 
appliances.

-

In addition to this section, troubleshooting information can also be found in the 
README files for each of the software programs. To view a README file, see 
"INSTALLING THE SOFTWARE" (p.34).

→ Check both ends of the USB cable and make sure 

you have a solid connection. Try a known good 
cable.

→ Wait until the copy job is complete.

–

→ When choosing "Print" from the "File" menu 

located in applications, be sure you have selected 
"SHARP MX-xxxx" (where xxxx is the model name 
of your machine) printer displayed in the "Print" 
dialog box.

–

→ Follow these steps to check and see if the printer 

driver is installed.

1 Click the "Start" button, click "Control Panel", 

and then click "Printer".
In Windows 7, click the "Start" button and click 
"Devices and printers".
In Windows XP, click the "start" button, and 
then click "Printer and Faxes".
In Windows 2000, click the "Start" button, 
select "Settings" and then click "Printers".

2 If the "SHARP MX-xxxx" printer driver icon is 

shown but you still cannot print, the printer 
driver may not have been installed correctly. In 
this case, delete the software and then 
reinstall it.

→ Make sure that the size of paper loaded in the tray 

and the machine's paper size setting agree.

→ Load the specified size of paper in the paper tray.

→ Disable the ROPM function on the "Configuration" 

tab of the printer driver setup screen. If you need 
to use the ROPM function, divide the pages of the 
print data into two or more print jobs.

→ The memory allocated to the printer function can 

be changed in the user program "MEM. FOR 
PRINTER".

→ Start printing after quitting all unused application 

software programs.

–

→ Some paper types have a front and rear side. If 

the paper is loaded so that printing takes place on 
the rear side, toner will not adhere well to the 
paper and a good image will not be obtained.

→ Use copy paper within the specified range.

→ Do not use curled or crimped paper. Replace with 

dry copy paper. During periods when the machine 
is not used for a long time, remove the paper from 
the tray and store it in a dark place in a bag to 
prevent moisture absorption.

–

→ The top and bottom of the paper may be dirty if 

the margins are set outside of the specified print 
quality area.

→ Set the margins in the software application within 

the specified print quality area.

–

→ Check if the "Paper Size" options suit the size of 

the paper loaded in the tray.

→ If the "Fit To Paper Size" setting is activated, make 

sure that the paper size selected from the drop-
down list is the same as the size of the loaded 
paper.

–

→ Click the "Main" tab in the printer driver setup 

screen, and verify if the "Image Orientation" option 
is set to your requirements.

–

→ Make sure the paper is properly loaded.

→ Check the layout of the document margins and the 

paper size settings for the application you are 
using. Also check if the print settings are specified 
correctly to suit the paper size.

–

→ You can adjust the print density on the printer 

driver. Click the "Advanced" tab in the printer 
driver setup screen, and click the "Compatibility" 
button. Select the "Print Density Level" from 1 
(light) to 5 (dark).

–

See "DISPLAY MESSAGES" to check the meaning 
of the error indicator and error message in the 
display, and take appropriate action.