Sharp MX-5500N / MX-6200N / MX-7000N (serv.man25) Peripheral ▷ View online
73
Error codes and conditions
T
ABLE
B
Fiery X3eTY2 error codes and conditions
Symptom
Possible cause
Suggested action
LED diagnostic codes (on Fiery X3eTY2 LED display)
Any of the following:
CF
C0
C5
01
03
05
0E
10
12
14
16
1B
1D
24
26
27
29
2B
2D
35
37
39
3C
3E
40
43
53
57
59
5D
60
67
6B
6D
77
7F
82
83
84
85
89
8D
94
96
CF
C0
C5
01
03
05
0E
10
12
14
16
1B
1D
24
26
27
29
2B
2D
35
37
39
3C
3E
40
43
53
57
59
5D
60
67
6B
6D
77
7F
82
83
84
85
89
8D
94
96
Faulty motherboard
1. Power off/on the MFP.
2. Recheck all cables and connections.
3. Clear the CMOS and power-up settings (see page 89).
4. Replace the motherboard.
74
Error codes and conditions
LED diagnostic codes (continued)
Any of the following:
C1
C3
49
52
C1
C3
49
52
One of the following:
• Faulty DIMM(s)
• Faulty motherboard
1. Power off/on the MFP.
2. Check the DIMM(s) and reseat them to remove any
oxidation on the connectors.
3. If you have two DIMMs installed, determine if a DIMM
is at fault:
Remove the DIMM currently installed in socket
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
If the problem persists for both DIMMs, proceed to the
next step.
next step.
4. Clear the CMOS and power-up settings (see page 89).
5. Replace the motherboard.
Any of the following:
18
4E
69
18
4E
69
One of the following:
• Faulty CPU
• Motherboard is faulty
1. Power off/on the MFP.
2. Replace the CPU.
3. Clear the CMOS and power-up settings (see page 89).
4. Replace the motherboard.
23
One of the following:
• Motherboard battery is faulty
or dead
• Motherboard is faulty
1. Replace the battery.
2. Clear the CMOS and power-up settings (see page 89).
3. Replace the motherboard.
Any of the following:
25
8B
8F
25
8B
8F
One of the following:
• Interface board is improperly seated
in PCI slot
• Interface board is faulty
• Motherboard is faulty
1. Power off/on the MFP.
2. Reseat the interface board.
3. Replace the interface board.
4. Clear the CMOS and power-up settings (see page 89).
5. Replace the motherboard.
T
ABLE
B
Fiery X3eTY2 error codes and conditions (Continued)
Symptom
Possible cause
Suggested action
75
Error codes and conditions
LED diagnostic codes (continued)
FF
See entries under “Startup”.
Any of the following:
75
93
75
93
One of the following:
• HDD is faulty
• Motherboard is faulty
1. Power off/on the MFP.
2. Reseat the power and data cables to the HDD.
3. Replace the HDD cables.
4. Replace the HDD.
5. Clear the CMOS and power-up settings (see page 89).
6. Replace the motherboard.
00
Indicates that the Fiery X3eTY2 is in normal operational mode. No troubleshooting action is required.
Any other code not
listed in this table
listed in this table
Motherboard is faulty
1. Power off/on the MFP.
2. Clear the CMOS and power-up settings (see page 89).
3. If the problem persists, replace the motherboard.
T
ABLE
B
Fiery X3eTY2 error codes and conditions (Continued)
Symptom
Possible cause
Suggested action
76
Error codes and conditions
Startup
Fiery X3eTY2 starts up,
but LED display hangs
on FF
but LED display hangs
on FF
One of the following:
• Service switches are set to
Service mode
• Improper service board cable
connection
• System software is corrupt
• HDD cable connections are faulty
• HDD is faulty
• Missing or faulty DIMM(s), or
faulty DIMM connections
• Service board and/or motherboard is
faulty
• CPU missing or faulty
1. Make sure that the Fiery X3eTY2 service switches are set
to Normal mode (away from “ON”).
2. Make sure that the service board cable is properly
connected to the service board, as described on page 23.
3. Power off/on the MFP.
4. Reinstall system software.
5. Reseat the power and data cables to the HDD. Make sure
that the data cable is connected to the proper connector
on the motherboard.
on the motherboard.
6. Replace the HDD data cable.
7. Replace the HDD.
8. Check the DIMM(s) and reseat them to remove any
oxidation on the connectors.
9. If you have two DIMMs installed, determine if a DIMM
is at fault:
Remove the DIMM currently installed in socket
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
DIMM1, and reboot the system. Reboot again with the
other DIMM installed in DIMM2. If the problem is
solved by one of the DIMMs, replace the other DIMM.
If the problem persists for both DIMMs, proceed to the
next step.
next step.
10. Clear the CMOS and power-up settings (see page 89).
11. Replace the motherboard, service board, and service board
cable.
12. Replace the CPU.
T
ABLE
B
Fiery X3eTY2 error codes and conditions (Continued)
Symptom
Possible cause
Suggested action
Click on the first or last page to see other MX-5500N / MX-6200N / MX-7000N (serv.man25) service manuals if exist.