Sharp AR-PE2 (serv.man6) Service Manual ▷ View online
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Printing the Test Page
Printing the Test Page
If the Test Page does not print at all or has a low-quality image, the Fiery AR-PE2 board
or the video interface connection may be faulty or the copier may not be functioning
properly.
or the video interface connection may be faulty or the copier may not be functioning
properly.
T
O
PRINT
THE
T
EST
P
AGE
1.
Power on the copier and allow it to warm up.
2.
At the Info screen, press the Menu button once to display the Functions menu.
3.
Select Print Pages, then Test Page.
The Fiery AR-PE2 sends the Test Page to the copier and displays the RIP and Print status
screens so you can monitor the job.
screens so you can monitor the job.
4.
Examine the quality of the Test Page.
If the Test Page prints, you know that the Fiery AR-PE2 print engine is functional and
that the connection between the Fiery AR-PE2 and the copier is good. When you
examine the Test Page, keep in mind that:
that the connection between the Fiery AR-PE2 and the copier is good. When you
examine the Test Page, keep in mind that:
• All color patches should be visible, even though they may be very faint in the 5% and
2% range.
• Each color’s patch set should show uniform gradation from patch to patch as the color
lightens from 100% to 0%.
Poor image quality may indicate a need to calibrate the system or service the copier.
Information on the Test Page includes the date and time of the last calibration, so the Test
Page can be used for future reference. For more information, see the user documentation
set.
Information on the Test Page includes the date and time of the last calibration, so the Test
Page can be used for future reference. For more information, see the user documentation
set.
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Troubleshooting Procedures
Checking network connections
Printing problems may arise if the network hardware or software is not set up properly
or does not match network settings on the Fiery AR-PE2. Problems may also arise when
printing from a specific application or printing a particular file.
or does not match network settings on the Fiery AR-PE2. Problems may also arise when
printing from a specific application or printing a particular file.
Most of these problems show up as printing problems and do not necessarily indicate
a Fiery AR-PE2 malfunction. The customer’s network administrator can eliminate many
printing problems without requiring you to make a service call. The network
administrator deals with:
a Fiery AR-PE2 malfunction. The customer’s network administrator can eliminate many
printing problems without requiring you to make a service call. The network
administrator deals with:
• Print device error conditions
• Network connection problems that result in the copier not appearing in the list of
printers on the customer’s computers
N
OTE
:
If the copier does not appear in the list of printers on the network, there may be
another device on the network with the same Ethernet hardware address.
• Conflicting network settings in Setup and on the customer’s computers
• Printing problems caused by inappropriate Setup options
• Application-specific printing errors caused by missing or incorrectly installed printer
description files
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Checking network connections
Printing to the Fiery AR-PE2
If the customer can print a Fiery AR-PE2 Test Page but cannot print a job from a
computer on the network, you may have to make a service call. However, first make sure
the network administrator has done the following:
computer on the network, you may have to make a service call. However, first make sure
the network administrator has done the following:
• Checked all components of the network including cables, connectors, terminators,
network adapter boards, and network drivers.
• Activated the network and used it to communicate with other printers.
• Checked the corrective actions listed in “Fiery AR-PE2 Error Messages” in the Job
Management Guide.
• Confirmed that the applicable network settings in Setup (such as AppleTalk zone, IP
address, Subnet mask, and Gateway address) match the settings used in the network.
When you make a service call, check the Fiery AR-PE2 faceplate at the side of the copier
to make sure that the appropriate network connection is in place.
to make sure that the appropriate network connection is in place.
Print quality problems are difficult to trace. Before you try to troubleshoot print quality
problems, print a Test Page to make sure that the copier does not need servicing or
adjusting. Also, make sure the correct paper is being used in the copier.
problems, print a Test Page to make sure that the copier does not need servicing or
adjusting. Also, make sure the correct paper is being used in the copier.
N
OTE
:
EPS file generation is not completely standardized among applications. Some users
may encounter problems while printing certain EPS files.
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Troubleshooting Procedures
Specifications
The Fiery AR-PE2 has the following features.
Hardware features
• 366MHz Intel Celeron CPU
• 128MB memory, upgradable to 256MB
• 10/100BaseT network port for network printing
• Battery—3V manganese dioxide lithium coin cell (Panasonic CR2032 or equivalent)
• 6GB hard disk drive (IDE)
Networking and connectivity
The Fiery AR-PE2 has the following networking features:
• Supports protocols simultaneously
• RJ-45 port for twisted pair (10BaseT/100BaseTX) network connection
User software
A complete description of Fiery AR-PE2 user software is provided in Getting Started.
The latest user software must be installed onto all computers that print to the
Fiery AR-PE2. Using incompatible versions of the system and user software may result in
system problems.
The latest user software must be installed onto all computers that print to the
Fiery AR-PE2. Using incompatible versions of the system and user software may result in
system problems.
Safety and emissions compliance
The Fiery AR-PE2 has been certified to meet or surpass the following standards:
Safety approvals
EMI approvals
• EN 60950 (TÜV Bauart geprüft)
• FCC Class A
• UL 1950, CAN/CSA-C22.2 950
• VCCI Class A
• EN55022 Class A
• EN55024
• AS/NZS 3548 Class A
• AS/NZS 4252.1
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