Sharp AR-PE2 (serv.man6) Service Manual ▷ View online
3-27
3
System Software
16.
At the Select Language screen, select the name of the language you want to use.
Use the up and down arrows to cycle through the languages available. When the language
you want to use is displayed, press the OK button.
you want to use is displayed, press the OK button.
If you select a new language, the prompt to reboot appears in the language you selected.
Press the OK button to reboot, then wait until the Setup menu appears.
Press the OK button to reboot, then wait until the Setup menu appears.
17.
Through the Setup menu, reenter the customer’s settings from the Configuration page
that you printed earlier.
that you printed earlier.
Enter settings for Server, Network, and Printer Setup in that order. Bypass settings
not included on the Configuration page if it is more appropriate for the network
administrator to set them. See the Configuration Guide for more information.
not included on the Configuration page if it is more appropriate for the network
administrator to set them. See the Configuration Guide for more information.
| Diagnostics >
| Resume Boot >
| Installation>
| Clear Server>
Choose Function
| Version info >
|
|
|
Choose Function
Exit Setup>
Server Setup>
Network Setup>
Printer Setup>
Setup
PS Setup>
Color Setup>
Job Log Setup>
Change Password>
Setup
Clear Server>
Factory Defaults>
Setup
3-28
3
Service Procedures
18.
When the Fiery AR-PE2 reaches the Info screen, close the DOS-type window on the PC
and remove the System Software CD from the CD-ROM drive.
and remove the System Software CD from the CD-ROM drive.
19.
Power off the Fiery AR-PE2 and the PC before removing the parallel cable.
Info
Server Name
4
The troubleshooting process
4-1
This chapter focuses on the troubleshooting process, identifies the source of common
problems that may occur with the Fiery AR-PE2 assembly, and suggests ways of
correcting them.
problems that may occur with the Fiery AR-PE2 assembly, and suggests ways of
correcting them.
The troubleshooting process
The troubleshooting process is designed to eliminate the most obvious causes of failure
before progressing to more complex issues. “Where problems occur” on page 4-2 gives
an overview of the Fiery AR-PE2 components and indicates areas most likely to require
troubleshooting.
before progressing to more complex issues. “Where problems occur” on page 4-2 gives
an overview of the Fiery AR-PE2 components and indicates areas most likely to require
troubleshooting.
If the Fiery AR-PE2 fails to complete its Start-up sequence and the copier does not reach
Info, the most likely cause is a loose cable or board connection. See “Checking
connections” on page 3-3.
Info, the most likely cause is a loose cable or board connection. See “Checking
connections” on page 3-3.
• Try a phone check before you go to the customer site.
“Before you go to the customer site” on page 4-3 suggests areas you should check
out before making a service call to the customer site. With a phone call, you can find
out if the problem is a simple operating failure or a failure caused by a network or
configuration change. You can ask the customer to check for loose cables on the side of
the copier and loose connections at a power strip or outlet.
out before making a service call to the customer site. With a phone call, you can find
out if the problem is a simple operating failure or a failure caused by a network or
configuration change. You can ask the customer to check for loose cables on the side of
the copier and loose connections at a power strip or outlet.
• Check for obvious causes of problems.
“Preliminary on-site checkout” on page 4-4 takes you through the initial visual
checkouts you should make when you arrive at the customer site. You should check the
Operation Panels for an error message and see if the LEDs indicate an error condition.
Then inspect the copier externally and internally for the most common problems, such
as loose or faulty cables.
checkouts you should make when you arrive at the customer site. You should check the
Operation Panels for an error message and see if the LEDs indicate an error condition.
Then inspect the copier externally and internally for the most common problems, such
as loose or faulty cables.
• Check network connections.
“Checking network connections” on page 4-8 provides guidelines for checking the
network connections between the copier and the computers to which it is connected,
as well as information on several printing problems.
network connections between the copier and the computers to which it is connected,
as well as information on several printing problems.
Chapter 4:
Troubleshooting
Procedures
Troubleshooting
Procedures
4-2
4
Troubleshooting Procedures
Where problems occur
The Fiery AR-PE2 as a built-in print server for the copier is generally part of a
configuration like the one shown in Figure 4-1. Problems may occur in one of the
following areas:
configuration like the one shown in Figure 4-1. Problems may occur in one of the
following areas:
• The interface between the Fiery AR-PE2 board and the copier
• The interface between the Fiery AR-PE2 and computers on the same network
• The board or copier itself
F
IGURE
4-1
Fiery AR-PE2 functional diagram
This chapter does not attempt to provide troubleshooting information for attached
computers such as Windows or Mac OS computers, for copiers, or for extensive
networks. You should refer problems in these areas to the appropriate service departments
and network administrators.
computers such as Windows or Mac OS computers, for copiers, or for extensive
networks. You should refer problems in these areas to the appropriate service departments
and network administrators.
Board
Power supply
External devices
Copier
Fiery AR-PE2 Assembly
DC power
CPU
Network
interface
Operation
Panel
Display
Memory &
Interpreter
Copier
Scan/Print
PCI/
Memory
Controller
Networked
computers
PCI/RTC
Controller
Parallel
interface
HDD
Battery
Operation
Panel
interface
Video interface/
SRAM
PCI Bus
BIOS
PCI-PCI Bridge
PC (for
software
installation
only)
Click on the first or last page to see other AR-PE2 (serv.man6) service manuals if exist.