DOWNLOAD Sharp AR-M165-207 (serv.man25) Service Manual ↓ Size: 5.21 MB | Pages: 116 in PDF or view online for FREE

Model
AR-M165-207 (serv.man25)
Pages
116
Size
5.21 MB
Type
PDF
Document
User Manual / Operation Manual
Brand
Device
Copying Equipment / AR-FX11 (Fax Option for AR-M165 and AR-M207) Operation Manual.
File
ar-m165-207-sm25.pdf
Date

Sharp AR-M165-207 (serv.man25) User Manual / Operation Manual ▷ View online

87
TROUBLESHOOTING
7
XX-XX OK
When group dialling, broadcast transmission, or F-code relay request transmission 
was performed,
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
NO S ADD FUNC
When an F-code transmission was attempted,
(1) The other machine did not have the F-code function.
(2) An F-code was not programmed in the other machine.
S ADD TX FAIL
When an F-code transmission was attempted,
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) An F-code public box was set.
SA POLL ERR
When F-code public box transmission was attempted,
(1) The F-code public box specified by the sub-address did not exist.
(2) The sub-address specified a box other than an F-code public box.
PASSCODE# ERR
When F-code public box transmission was attempted,
(1) The passcodes did not match.
Reception result
Explanation
OK
Reception was completed successfully.
P. FAIL
The power was turned off or a power failure occurred.
MEMORY FULL
The image memory became full during substitute reception to memory.
LENGTH OVER
The transmitted document was over 1500 mm long and therefore could not be received.
NO RX ROLL
When polling was attempted,
(1) Your fax number (sender's number) was not programmed in your machine.
(2) Your fax number was not programmed as a polling passcode number in the other 
machine.
RX NO POLL
When polling was attempted,
(1) The other machine did not have a polling function.
(2) The other machine did not have a document stored in polling memory.
ERRORxx xxxx
Line conditions prevented the reception from taking place normally.
First 2 digits of line error code: Error code from 00 to 31.
Last 4 digits of line error code: Code for use by service technicians.
XX-XX OK
When serial polling ended normally,
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
NO SA POLLING
When F-code polling was attempted,
(1) The other machine did not have an F-code polling memory function.
(2) An F-code was not programmed in the other machine.
(3) The other machine did not have a document stored in polling memory.
SA POL TX ERR
When F-code polling was attempted,
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) The other machine's F-code memory boxes were for F-code relay request 
transmission or for F-code confidential transmission.
S ADD RX FAIL
When F-code reception was attempted,
(1) The sub-addresses did not match or were not programmed.
(2) The passcodes did not match or were not programmed.
(3) An F-code polling memory box was programmed.
JUNK FAX ERR
Fax reception was denied by the reception denial function.
Sending result
Explanation
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88
VIEWING THE COMMUNICATION ACTIVITY 
REPORT AT REGULAR INTERVALS
(Communication activity report)
Your machine keeps a record of the most recent 50 transactions (both transmissions and receptions) that were 
performed. The record includes the date of the transaction, the other party's name, the duration, and result. You can 
have the report automatically printed when the number of transactions exceeds 50, or at a specified time. This 
allows you to check the machine's activity at regular intervals.
The machine is initially set (factory default setting) to not print the report. To have the report printed, change the 
setting in the key operator programs. (See "LIST SETTING - AUTO LISTING" on page 95.)
WHEN AN ALARM SOUNDS AND A 
WARNING MESSAGE IS DISPLAYED
When an error occurs during a transaction, an alarm will sound and a message will appear in the display. If one of 
the following messages appears, follow the instructions in the table.
• Refer to the table on "WHEN A TRANSACTION REPORT IS PRINTED" (page 86) for the notes that appear in 
the TYPE/NOTE column.
• The activity report can also be printed out on demand. (See "PRINTING LISTS OF PROGRAMMED 
INFORMATION, SETTINGS, AND COMMUNICATION ACTIVITY" on page 81.)
Message
(alarm sounds)
Meaning of message
Solution
Page
XXXXXX
Line error.
An error prevented 
completion of the 
transaction.
Try the transaction again.
Maintenance required. 
Call for service.
[OK]:RETURN
It is time for maintenance 
and inspection.
Contact your dealer.
Please return X original(s).
[START]:CONTINUE
A misfeed occurred in the 
SPF.
Reload the indicated 
number of originals.
13
Open TRAY xx and 
add xxxx paper.
[OK]:RETURN
A fax has been received 
but the paper tray does 
not have suitable paper.
Add paper.
"LOADING PAPER" in the 
"Operation manual (for 
general information and 
copier)"
The paper tray is open.
Close the paper tray.
Remove paper from 
the output tray and
press [OK].
The upper part of the job 
separator is full of paper.
Remove the paper.
A job separator error 
occurred.
Press the [CA] key to clear 
the error.
Clear paper path.
A paper misfeed occurred 
in the output section.
Remove the misfed paper.
"REMOVING MISFEEDS" 
in the "Operation manual 
(for general information 
and copier)"
Close the
cover.
A machine cover is open.
Close the cover.
Note
Pegasus-E_Fax_Ex.book  88 ページ  2004年10月18日 月曜日 午後8時41分
89
TROUBLESHOOTING
7
SELF-DIAGNOSTIC FUNCTION
The machine has a self-diagnostic function that automatically stops operation if a problem occurs in the machine. If 
a problem occurs in fax mode, the following display appears.
MESSAGES DURING NORMAL OPERATION
Toner is low.
Toner is low.
Replace the toner 
cartridge.
"REPLACING THE 
TONER CARTRIDGES" in 
the "Operation manual (for 
general information and 
copier)"
Add toner. 
Can not copy or print.
[OK]:RETURN
There is no toner.
Replace the toner 
cartridge.
"REPLACING THE 
TONER CARTRIDGES" in 
the "Operation manual (for 
general information and 
copier)"
Hang up the 
receiver.
The extension phone is 
off-hook.
(When an extension 
phone is connected.)
Replace the extension 
phone.
Unfold original and
return XX
original(s) to the
document feeder.
[START]:CONTINUE
The detected original size 
is smaller than the actual 
original size, or a smaller 
size has been selected.
Place the originals again 
and make sure that the 
size indicated in the 
display is the same as the 
actual original size.
Message display
Action
Call for service.
    code:xx xx.
Turn off the power and then turn it back on. If the error is not cleared, note the 2-digit 
main code and the 2-digit sub-code and then contact your dealer.
Message
Meaning of message
SENT
 xx%
No.001
 P-xxx
This appears when a direct transmission ends ("xx" indicates the number of pages).
READING
xx%
No.001
 P-xxx
The original is being scanned into memory (during memory transmission).
Stand-by.
 100%
AUG 22 FRI 10:25 AM
The machine is in the standby state.
ENTER DIAL #
This appears when the [SPEAKER] key has been pressed.
Message
(alarm sounds)
Meaning of message
Solution
Page
Main code Sub code
Pegasus-E_Fax_Ex.book  89 ページ  2004年10月18日 月曜日 午後8時41分
90
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table.
This section describes problems related to the fax function. For problems related to general operation of the 
machine, see "TROUBLESHOOTING" in the "Operation manual (for general information and copier)".
Problem
Check
Solution
Page
The machine does not 
operate.
Is the machine power 
switch turned on?
Turn the power switch ON.
"Power switch" on page 
Does the display show an 
error message?
Clear the error as 
instructed by the 
message.
"WHEN AN ALARM 
SOUNDS AND A 
WARNING MESSAGE IS 
DISPLAYED"
 on page 88
Dialling is not possible.
Is the telephone line 
properly connected?
Check the connections.
"Line connection" on page 
4
Is the machine power 
switch turned on?
Turn the power switch ON.
"Power switch" on page 4
Is the machine in fax 
mode?
Press the [FAX] key to set 
the machine to fax mode.
"BASIC PROCEDURE 
FOR SENDING FAXES

on page 18
Cannot send a fax.
Does the receiving fax 
machine have paper?
Check with the operator of 
the receiving machine.
Does the receiving 
machine support G3 
transmission?
Are the sub-address and 
passcode correct? (When 
using F-code 
transmission)
Is the receiving machine 
ready to receive?
Are you using a 
transmittable original 
size?
Check the transmittable 
sizes.
"ORIGINALS THAT CAN 
BE FAXED" 
on page 12
Was the original size 
detected correctly?
Check size of the original.
"CHECKING THE SIZE 
OF A PLACED 
ORIGINAL" 
on page 14
The message "Reading 
cancelled. Please retry 
sending operation." 
appears.
If you attempt 
transmission while the 
message "Warming-up." 
appears, the transmission 
may not take place 
correctly. Repeat the 
transmission.
The transmitted image 
prints out blank at the 
receiving side.
Was the original placed so 
that the correct side is 
scanned?
Make sure the original is 
placed so that the correct 
side is scanned.
"PLACING THE 
ORIGINAL" 
on page 13
If the receiving machine is 
using thermal paper, was 
the thermal paper loaded 
with the wrong side out?
Check with the operator of 
the receiving machine.
Pegasus-E_Fax_Ex.book  90 ページ  2004年10月18日 月曜日 午後8時41分
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