Sharp AR-M165-207 (serv.man25) User Manual / Operation Manual ▷ View online
87
TROUBLESHOOTING
7
XX-XX OK
When group dialling, broadcast transmission, or F-code relay request transmission
was performed,
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
was performed,
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
NO S ADD FUNC
When an F-code transmission was attempted,
(1) The other machine did not have the F-code function.
(2) An F-code was not programmed in the other machine.
(1) The other machine did not have the F-code function.
(2) An F-code was not programmed in the other machine.
S ADD TX FAIL
When an F-code transmission was attempted,
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) An F-code public box was set.
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) An F-code public box was set.
SA POLL ERR
When F-code public box transmission was attempted,
(1) The F-code public box specified by the sub-address did not exist.
(2) The sub-address specified a box other than an F-code public box.
(1) The F-code public box specified by the sub-address did not exist.
(2) The sub-address specified a box other than an F-code public box.
PASSCODE# ERR
When F-code public box transmission was attempted,
(1) The passcodes did not match.
(1) The passcodes did not match.
Reception result
Explanation
OK
Reception was completed successfully.
P. FAIL
The power was turned off or a power failure occurred.
MEMORY FULL
The image memory became full during substitute reception to memory.
LENGTH OVER
The transmitted document was over 1500 mm long and therefore could not be received.
NO RX ROLL
When polling was attempted,
(1) Your fax number (sender's number) was not programmed in your machine.
(2) Your fax number was not programmed as a polling passcode number in the other
(1) Your fax number (sender's number) was not programmed in your machine.
(2) Your fax number was not programmed as a polling passcode number in the other
machine.
RX NO POLL
When polling was attempted,
(1) The other machine did not have a polling function.
(2) The other machine did not have a document stored in polling memory.
(1) The other machine did not have a polling function.
(2) The other machine did not have a document stored in polling memory.
ERRORxx xxxx
Line conditions prevented the reception from taking place normally.
First 2 digits of line error code: Error code from 00 to 31.
Last 4 digits of line error code: Code for use by service technicians.
First 2 digits of line error code: Error code from 00 to 31.
Last 4 digits of line error code: Code for use by service technicians.
XX-XX OK
When serial polling ended normally,
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
xxx- : Indicates total number of transmissions.
xxx OK : Indicates completed transmissions.
NO SA POLLING
When F-code polling was attempted,
(1) The other machine did not have an F-code polling memory function.
(2) An F-code was not programmed in the other machine.
(3) The other machine did not have a document stored in polling memory.
(1) The other machine did not have an F-code polling memory function.
(2) An F-code was not programmed in the other machine.
(3) The other machine did not have a document stored in polling memory.
SA POL TX ERR
When F-code polling was attempted,
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) The other machine's F-code memory boxes were for F-code relay request
(1) The sub-addresses did not match.
(2) The passcodes did not match.
(3) The other machine's F-code memory boxes were for F-code relay request
transmission or for F-code confidential transmission.
S ADD RX FAIL
When F-code reception was attempted,
(1) The sub-addresses did not match or were not programmed.
(2) The passcodes did not match or were not programmed.
(3) An F-code polling memory box was programmed.
(1) The sub-addresses did not match or were not programmed.
(2) The passcodes did not match or were not programmed.
(3) An F-code polling memory box was programmed.
JUNK FAX ERR
Fax reception was denied by the reception denial function.
Sending result
Explanation
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88
VIEWING THE COMMUNICATION ACTIVITY
REPORT AT REGULAR INTERVALS
REPORT AT REGULAR INTERVALS
(Communication activity report)
Your machine keeps a record of the most recent 50 transactions (both transmissions and receptions) that were
performed. The record includes the date of the transaction, the other party's name, the duration, and result. You can
have the report automatically printed when the number of transactions exceeds 50, or at a specified time. This
allows you to check the machine's activity at regular intervals.
The machine is initially set (factory default setting) to not print the report. To have the report printed, change the
setting in the key operator programs. (See "LIST SETTING - AUTO LISTING" on page 95.)
performed. The record includes the date of the transaction, the other party's name, the duration, and result. You can
have the report automatically printed when the number of transactions exceeds 50, or at a specified time. This
allows you to check the machine's activity at regular intervals.
The machine is initially set (factory default setting) to not print the report. To have the report printed, change the
setting in the key operator programs. (See "LIST SETTING - AUTO LISTING" on page 95.)
WHEN AN ALARM SOUNDS AND A
WARNING MESSAGE IS DISPLAYED
WARNING MESSAGE IS DISPLAYED
When an error occurs during a transaction, an alarm will sound and a message will appear in the display. If one of
the following messages appears, follow the instructions in the table.
the following messages appears, follow the instructions in the table.
• Refer to the table on "WHEN A TRANSACTION REPORT IS PRINTED" (page 86) for the notes that appear in
the TYPE/NOTE column.
• The activity report can also be printed out on demand. (See "PRINTING LISTS OF PROGRAMMED
INFORMATION, SETTINGS, AND COMMUNICATION ACTIVITY" on page 81.)
Message
(alarm sounds)
Meaning of message
Solution
Page
XXXXXX
Line error.
Line error.
An error prevented
completion of the
transaction.
completion of the
transaction.
Try the transaction again.
–
Maintenance required.
Call for service.
[OK]:RETURN
[OK]:RETURN
It is time for maintenance
and inspection.
and inspection.
Contact your dealer.
–
Please return X original(s).
[START]:CONTINUE
[START]:CONTINUE
A misfeed occurred in the
SPF.
SPF.
Reload the indicated
number of originals.
number of originals.
13
Open TRAY xx and
add xxxx paper.
[OK]:RETURN
A fax has been received
but the paper tray does
not have suitable paper.
but the paper tray does
not have suitable paper.
Add paper.
"LOADING PAPER" in the
"Operation manual (for
general information and
copier)"
The paper tray is open.
Close the paper tray.
–
Remove paper from
the output tray and
press [OK].
press [OK].
The upper part of the job
separator is full of paper.
separator is full of paper.
Remove the paper.
–
A job separator error
occurred.
occurred.
Press the [CA] key to clear
the error.
the error.
–
Clear paper path.
A paper misfeed occurred
in the output section.
in the output section.
Remove the misfed paper.
"REMOVING MISFEEDS"
in the "Operation manual
(for general information
and copier)"
Close the
cover.
A machine cover is open.
Close the cover.
–
Note
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89
TROUBLESHOOTING
7
SELF-DIAGNOSTIC FUNCTION
The machine has a self-diagnostic function that automatically stops operation if a problem occurs in the machine. If
a problem occurs in fax mode, the following display appears.
a problem occurs in fax mode, the following display appears.
MESSAGES DURING NORMAL OPERATION
Toner is low.
Toner is low.
Replace the toner
cartridge.
cartridge.
"REPLACING THE
TONER CARTRIDGES" in
the "Operation manual (for
the "Operation manual (for
general information and
copier)"
Add toner.
Can not copy or print.
[OK]:RETURN
There is no toner.
Replace the toner
cartridge.
cartridge.
"REPLACING THE
TONER CARTRIDGES" in
the "Operation manual (for
the "Operation manual (for
general information and
copier)"
Hang up the
receiver.
receiver.
The extension phone is
off-hook.
(When an extension
phone is connected.)
off-hook.
(When an extension
phone is connected.)
Replace the extension
phone.
phone.
–
Unfold original and
return XX
original(s) to the
document feeder.
[START]:CONTINUE
return XX
original(s) to the
document feeder.
[START]:CONTINUE
The detected original size
is smaller than the actual
original size, or a smaller
size has been selected.
is smaller than the actual
original size, or a smaller
size has been selected.
Place the originals again
and make sure that the
size indicated in the
display is the same as the
actual original size.
and make sure that the
size indicated in the
display is the same as the
actual original size.
–
Message display
Action
Call for service.
code:xx xx.
Turn off the power and then turn it back on. If the error is not cleared, note the 2-digit
main code and the 2-digit sub-code and then contact your dealer.
main code and the 2-digit sub-code and then contact your dealer.
Message
Meaning of message
SENT
xx%
No.001
P-xxx
This appears when a direct transmission ends ("xx" indicates the number of pages).
READING
xx%
No.001
P-xxx
The original is being scanned into memory (during memory transmission).
Stand-by.
100%
AUG 22 FRI 10:25 AM
The machine is in the standby state.
ENTER DIAL #
This appears when the [SPEAKER] key has been pressed.
Message
(alarm sounds)
Meaning of message
Solution
Page
Main code Sub code
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90
PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table.
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the "Operation manual (for general information and copier)".
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the "Operation manual (for general information and copier)".
Problem
Check
Solution
Page
The machine does not
operate.
operate.
Is the machine power
switch turned on?
switch turned on?
Turn the power switch ON.
"Power switch" on page 4
Does the display show an
error message?
error message?
Clear the error as
instructed by the
message.
instructed by the
message.
"WHEN AN ALARM
SOUNDS AND A
WARNING MESSAGE IS
DISPLAYED" on page 88
SOUNDS AND A
WARNING MESSAGE IS
DISPLAYED" on page 88
Dialling is not possible.
Is the telephone line
properly connected?
properly connected?
Check the connections.
"Line connection" on page
4
4
Is the machine power
switch turned on?
switch turned on?
Turn the power switch ON.
"Power switch" on page 4
Is the machine in fax
mode?
mode?
Press the [FAX] key to set
the machine to fax mode.
the machine to fax mode.
"BASIC PROCEDURE
FOR SENDING FAXES"
on page 18
FOR SENDING FAXES"
on page 18
Cannot send a fax.
Does the receiving fax
machine have paper?
machine have paper?
Check with the operator of
the receiving machine.
the receiving machine.
–
Does the receiving
machine support G3
transmission?
machine support G3
transmission?
Are the sub-address and
passcode correct? (When
using F-code
transmission)
passcode correct? (When
using F-code
transmission)
Is the receiving machine
ready to receive?
ready to receive?
Are you using a
transmittable original
size?
transmittable original
size?
Check the transmittable
sizes.
sizes.
"ORIGINALS THAT CAN
BE FAXED" on page 12
BE FAXED" on page 12
Was the original size
detected correctly?
detected correctly?
Check size of the original.
"CHECKING THE SIZE
OF A PLACED
ORIGINAL" on page 14
OF A PLACED
ORIGINAL" on page 14
The message "Reading
cancelled. Please retry
sending operation."
appears.
cancelled. Please retry
sending operation."
appears.
If you attempt
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.
–
The transmitted image
prints out blank at the
receiving side.
prints out blank at the
receiving side.
Was the original placed so
that the correct side is
scanned?
that the correct side is
scanned?
Make sure the original is
placed so that the correct
side is scanned.
placed so that the correct
side is scanned.
"PLACING THE
ORIGINAL" on page 13
ORIGINAL" on page 13
If the receiving machine is
using thermal paper, was
the thermal paper loaded
with the wrong side out?
using thermal paper, was
the thermal paper loaded
with the wrong side out?
Check with the operator of
the receiving machine.
the receiving machine.
–
Pegasus-E_Fax_Ex.book 90 ページ 2004年10月18日 月曜日 午後8時41分
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