Sharp AR-C200P (serv.man12) User Manual / Operation Manual ▷ View online
Troubleshooting 88
Check the Printer name displayed in the Print Server monitor of the
File Server and the NetWare Port name set in the NIC are the same. If
there are multiple network interface cards, configure the NetWare Port
names to be different.
File Server and the NetWare Port name set in the NIC are the same. If
there are multiple network interface cards, configure the NetWare Port
names to be different.
Print Server mode
Check the File Server name set in the NIC and on the File Server are the
same.
same.
Check the Printer name set in the File Server and the NetWare Port
name set in the NIC are the same. If there are multiple NICs, configure
the NetWare Port names to be different.
name set in the NIC are the same. If there are multiple NICs, configure
the NetWare Port names to be different.
Check the NetWare login password is correct.
Check the Machine name is the same as the Print Server name set in
the File Server.
the File Server.
Printer does not print.
Check the network cable is correctly connected.
Change the cable and try again.
Turn the printer off and on again.
Check the NIC is connected to the File Server.
Check the printer driver has been mapped to the correct netware
queue.
queue.
PostScript error occurs if a Banner Page is printed.
A PostScript Banner page cannot be printed in NetWare 3.12 Remote
Printer mode. If a PostScript printer is used and a Banner Page is
printed,
Printer mode. If a PostScript printer is used and a Banner Page is
printed,
PostScript error is displayed. Turn the banner output Off in
the client’s printer settings.
EtherTalk
Not identified by the Chooser and the Setup Utility.
Troubleshooting 89
Turn the printer off and on again.
Check the network cable is correctly connected.
Change the cable and try again.
If the network resides in a Zone, check the correct Zone name is
selected in the Chooser.
selected in the Chooser.
Check the Zone name in the utility related to the NIC is the same as the
Zone name set in NIC.
Zone name set in NIC.
Check AppleTalk, which is displayed at the right bottom of the
Chooser, is set to
Chooser, is set to
Enable. (In some OS versions Network is used
instead of AppleTalk.)
Check
Ethernet is selected in AppleTalk. (In some OS versions
Network is used instead of AppleTalk.)
Check the print driver is selected in the Chooser.
Check the EtherTalk protocol is set to
Enable.
Print the NIC settings and confirm that the EtherTalk Port name is not
blank.
blank.
NetBEUI
The network interface card is not identified.
Turn the printer off and on again.
Check the network cable is correctly connected.
Change the cable and try again.
Check
Microsoft network client and NetBEUI have been added to the
network section of the control panel.
Check the NetBEUI protocol is set to
Enable.
Check the factory setting of the workgroup name is
PrintServer and
the computer name is ML+ the last six characters of the MAC address.
Troubleshooting 90
Check the computer name of the NIC is different from the computer
name on the network.
name on the network.
Troubleshooting 91
Error writing to Prn1.
Check the printer is online.
If there is an error message indicating the paper has run out, add
more paper and cancel the error.
more paper and cancel the error.
Check whether another user is printing. Print after the other user has
finished.
finished.
Glossary
NIC
Network Interface Card
NDS
Novell Directory Service
NDPS
Novell Distributed Print Services
iPrint
Internet Print
IPP
Internet Printing Protocol
Click on the first or last page to see other AR-C200P (serv.man12) service manuals if exist.