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Your machine keeps a record of the most recent 50 transactions (both transmissions and receptions) that were
performed. The record includes the date of the transaction, the other party's name, the duration, and result. You can
have the report automatically printed when the number of transactions exceeds 50, or at a specified time. This allows
you to check the machine's activity at regular intervals.
The machine is initially set (factory setting) to not print the report. To have the report printed, change the setting with
the key operator program (See "Activity report print select setting" on page 8-6).

When an error occurs during a transaction, an alarm will sound and a message will appear in the display. Take action
as explained in the following table.

●

After printing, the data is cleared from memory, so the report cannot be printed a second time.

●

Refer to the table in "When a Transaction Report is printed" on the previous page for the notes that appear in the
TYPE/NOTE column.

A received fax cannot be
printed because there is no
suitable paper.

Add the indicated
paper.

Operation manual (for
general information and
copier operation), page 2-2.

The machine is out of toner
and the received document
cannot be printed.

Replace the toner
cartridge.

Operation manual (for
general information and
copier operation), page 2-15.

An original misfeed occurred
in the reversing single pass
feeder during scanning.

Reload the indicated
original.

"USING THE REVERSING
SINGLE PASS FEEDER",
page 1-7.

The memory became full
while the original was being
scanned.

Send only the pages that
were already scanned, or
cancel the entire
transmission.

"Storing transmission jobs
(memory transmission)",
page 2-5.

Polling is not possible
because there is not
enough space in memory.

Try polling again
after currently stored
jobs are completed.

Manual reception was not
possible because there
was not enough free space
in memory.

Try manual reception
again after currently
stored jobs have
been completed.

_

The indicated cover is
open.

Close the indicated
cover.

_

The self-diagnosis function
has activated and
automatically stopped
operation. An error code
appears in xx-xx.

Turn off the power
and then turn it back
on. If the same
message still
appears, contact
your dealer.

_

ADD xxxxxxxx PAPER.

CHANGE THE TONER CARTRIDGE.

PLEASE RETURN xx ORIGINALS TO THE
DOCUMENT FEEDER, THEN PRESS [START].

THE MEMORY BECOMES FULL.
SEND SCANNED DATA? OR CANCEL THE JOB?

POLLING IS NOT POSSIBLE WITH
 THE AVAILABLE MEMORY.

MANUAL RECEIVE IS DISABLED.
 DUE TO OUT OF MEMORY.

CLOSE THE xxxx COVER.

CLOSE THE DOCUMENT FEEDER.

CLOSE THE LOWER RIGHT SIDE COVER.

CALL FOR SERVICE. CODE:xx-xx
FAX FUNCTION TROUBLE.

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If you experience a problem with the fax function, first check the following table. If you cannot solve the problem using
the following table, see chapter 7 of the Operation Manual (for general information and copier operation).

The machine does not
operate.

Is the fax power switch turned
on?

Turn on the fax power
switch.

"Fax power switch", page
0-4.

Dialing is not possible. Is the telephone line properly

connected?

Check the connections.

"Line connection", page
0-4.

Is the machine power switch
turned on?

Turn the machine power
switch on.

Operation manual (for
general information and
copier operation), page 1-4.

Is the machine in fax mode?

Press  the  [IMAGE  SEND]
key to set the machine to
fax mode.

"BASIC PROCEDURE
FOR SENDING FAXES",
page 2-2.

The receiving machine
does not receive your
fax.

Does the receiving fax machine
have paper?

Check with the operator of
the receiving machine.

_

Does the receiving machine
support G3 transmission?

Are the sub-address and
passcode correct?

Is the receiving machine ready to
receive?

Was the original size detected
correctly?

Check the transmittable
sizes.

"CHECKING THE SIZE
OF A LOADED
ORIGINAL", page 1-8.

The transmitted image
prints out blank at the
receiving side.

Was the original placed so that
the correct side is scanned?

Make sure the original is
placed so that the correct
side is scanned.

If the receiving machine is using
thermal paper, was the thermal
paper loaded with the wrong side
out?

Check with the operator of
the other machine.

_

The transmitted image
is distorted.

Were line conditions poor due to
thunder or another reason?

Try the transmission again.

_

Were the resolution and
exposure settings suitable?

Check the resolution and
exposure settings.

Transmission does not
take place at the
specified time.

Is the machine's clock set to the
correct time?

Set the clock to the correct
time.

Operation manual (for
general information and
copier operation), page 2-13.

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Printing does not take
place after reception.

Does a message appear in the
display instructing you to add
toner or paper? (Printing is not
possible.)

Restore printing capability
as instructed by the display
message. Printing will
begin.

A received image
prints out blank.

Was the wrong side of the
original scanned in the
transmitting machine?

Check with the operator of
the transmitting machine.

_

The received image is
faint.

Is the original faint?

Ask the other party to re-
send the document using a
suitable exposure setting.

_

The received image is
distorted.

Were line conditions poor due to
thunder or another reason?

Ask the other party to send
the document again.

_

White or black lines
appear in the
transmitted image.

Is the document glass dirty?

Clean the document glass . Operation manual (for

general information and
copier operation), page 7-3.

Te

leph

one

A dial tone is not
heard through the
speaker.

Is the volume set to "low"?

Set  the  speaker  volume  to
"medium" or "high".

"Speaker volume setting",
page 8-5.

A ringing sound is
not made.

Has the ringer volume been
turned off?

Set the ringer volume to
"low", "medium", or "high".

"Speaker volume setting",
page 8-5.

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