DOWNLOAD Sharp UP-X300 (serv.man49) Service Manual ↓ Size: 2.8 MB | Pages: 127 in PDF or view online for FREE

Model
UP-X300 (serv.man49)
Pages
127
Size
2.8 MB
Type
PDF
Document
User Manual / Operation Manual
Brand
Device
EPOS / Front End Operation Manual
File
up-x300-sm49.pdf
Date

Sharp UP-X300 (serv.man49) User Manual / Operation Manual ▷ View online

92
General overview for guest control
Floor planning
Allocating clerks to time zone and sections, or make a change
Table setting
Displaying a room where the tables you are in charge are included
• Checking table reservation status / Reserving a table for a guest
• Joining tables
• Changing smoking/non-smoking status
• Changing table availability
Searching a suitable table for guests using automatic search function
Using a waiting list
Guest management
Opening a table for guests to receive orders, that is, to make item registration
• Using the graphical table layout screen
• Entering table number
• Using the table list
• Using migration operation
• Entering a free code for Table#
• Using the automatic table code generation function
Temporally closing a guest check
Reopening a guest check for receiving reorder
Making a finalization operation
Payment control before receiving payment (finalization operation)
• Receiving deposit
• Refund deposit
• Separating bill
• Remerging separated bills
• Check number change
• Recalling data of closed tables to receive additional order or make corrections.
For clerks,
• Transferring open tables in charge to another clerks
• Using table alert function
93
Floor planning
Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area).
For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime.
Basically those settings may be done by the POS server, while you can change the setting at your POS
terminal.  Please follow the procedure shown below for actual setting.
When an end-of-day operation is performed, all settings done on your POS terminal may be reset
depending on programming.
1.
Touch the [FLOOR PLAN] key.  The list of floor plans will appear.
2.
Touch the target plan.  The clerk assignment screen will appear.
94
4.
Select clerks to be assigned and touch [OK].
5.
Repeat the steps 3 and 4 if necessary.
6.
Touch [OK] after the selection.  You will return to the screen in step 2.  Touch [Exit] to finish.
Changing a clerk in charge of a section using the [SECTION] key
To change a clerk assigned to a section to other clerk, for example in case that the assigned clerk is off
sick,  you can use the [SECTION] key to display the clerk assignment screen directly.
On the screen, follow the steps from the step 3 shown above to change a clerk.
3.
Touch [Assign] of a target section.  The clerk list will appear.
95
Table setting
Your POS terminal manages guests using tables.  Normally table icons and auxiliary icons on the
graphical table layout screen are used to give information about tables such as smoking/non-smoking
and reservation status, and also information about guests themselves such as number of a guest group,
what stages (appetizer, main dish, dessert, etc.) are they in.
■ How to look at table icon on the graphical layout screen
Each table has a number of available seats, number of checks and number of guests, and depending
on programming, either of the following two type is displayed as an icon.  Also some other status of
tables, such as smoking/non-smoking status can be checked by the corresponding icons as listed
below.
Type 1:  Showing number of available seats (when the table is free) or number of checks (when the
table is in use.)
Type 2:  Showing number of available seats (when the table is free) or number of checks and number of
guests (when the table is in use.)
• Smoking/Non-smoking icon
Each table may have smoking/non-smoking icon.
Table #
Number of checks
(Table in use)
(Free table)
Table #
Number of available
seats
(Free table)
Table #
Number of available
seats
(Table in use)
Table #
Number of checks /
number of guests
• Table availability
In case that a table cannot be used, the use of the table can be prohibited by showing an icon.
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