Sharp ER-A880 (serv.man7) User Manual / Operation Manual ▷ View online
4
System Maintenance
V1.395
INTRODUCTION
Using This Manual
USING THIS MANUAL
This manual should be used to help you to set up and maintain the files and parameters
required to run your Sharp 800 Series Terminals efficiently and easily.
required to run your Sharp 800 Series Terminals efficiently and easily.
There are two Main Menu options; each one displaying a second level menu. Each function
from the second menu is documented in turn. The menu name of the function is shown on the
header of each page followed by the access route from the Main Menu. Below this is an
overview; a description of what will happen as you progress through the function. The
overview will also give details of how this particular function will affect the terminal operation,
or perhaps which other System Maintenance function you should use next.
from the second menu is documented in turn. The menu name of the function is shown on the
header of each page followed by the access route from the Main Menu. Below this is an
overview; a description of what will happen as you progress through the function. The
overview will also give details of how this particular function will affect the terminal operation,
or perhaps which other System Maintenance function you should use next.
Any input fields are shown below the overview with an emboldened field description followed
by a colon (:). This is followed by instructions on what to enter and what will happen.
Generally, a screen example will be illustrated for each menu function.
by a colon (:). This is followed by instructions on what to enter and what will happen.
Generally, a screen example will be illustrated for each menu function.
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Sometimes other keys should be pressed to continue with the function, for example, END, up
and down arrow keys. These instructions are shown with an arrow symbol, the same as the
and down arrow keys. These instructions are shown with an arrow symbol, the same as the
one beside this paragraph.
NOTE:
Some pages of the manual contain useful notes about the function or the field.
These are shown with a border line around the paragraph.
These are shown with a border line around the paragraph.
USING THE SYSTEM
The following keys are available during the maintenance of files:-
ESC
The ESC key can be used to exit from the current function without updating
the files. This key is also used to cancel the information currently being
created or amended on the system.
the files. This key is also used to cancel the information currently being
created or amended on the system.
NUM LOCK
To enable the number pad (on the left-hand side of the keyboard) to be
used.
used.
CAPS LOCK
To ensure that all alphabetic characters are entered onto the system as
capital letters.
capital letters.
-
This key is situated on the number pad of the keyboard and can be used to
clear the current field and, if pressed again, escape without updating the
files. The previous menu may also be redisplayed using this key.
clear the current field and, if pressed again, escape without updating the
files. The previous menu may also be redisplayed using this key.
Generally, the keys you need to use are described throughout the manual. It should be noted
that there are some validity checks built into the system, but it is up to the user to enter correct
and consistent information.
that there are some validity checks built into the system, but it is up to the user to enter correct
and consistent information.
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System Maintenance 5
INTRODUCTION
Menus
SYSTEM MAINTENANCE FUNCTIONS
There are two maintenance options; File Maintenance and System Configuration. The File
Maintenance option displays a menu showing functions which maintain the products and
servers offered for use in the system. The System Configuration option displays a menu
showing the functions which configure the terminal system for operation.
Maintenance option displays a menu showing functions which maintain the products and
servers offered for use in the system. The System Configuration option displays a menu
showing the functions which configure the terminal system for operation.
To access System Maintenance, you should exit from the Main Menu on the master terminal.
Please note that authorised personnel only should be able to access the system maintenance
functions.
Please note that authorised personnel only should be able to access the system maintenance
functions.
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Press the CLR button on the terminal keyboard.
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Enter the authorised server number and password on the terminal keyboard.
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Type TILLFM and press ENTER on the PC keyboard attached to the terminal.
FILE MAINTENANCE
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When the System Maintenance Menu is displayed, use the up and down arrow keys to move
the highlight bar to File Maintenance and press ENTER. Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
the highlight bar to File Maintenance and press ENTER. Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
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To return to the System Maintenance Menu, press the
-
key on the number pad, usually
positioned at the top right-hand corner of the keyboard.
The following options are available on the File Maintenance Menu :-
Product File - To set up and maintain the products and prices you want to register at the
terminals.
terminals.
Keyboard File - To allocate the key positions of all the keys you want to use on the terminal
keyboard. Up to nine keyboard layouts may be specified.
keyboard. Up to nine keyboard layouts may be specified.
Keyboard Macros - Macro keys can be set up to enable the user to press one key on the
terminal keyboard instead of several key depressions.
terminal keyboard instead of several key depressions.
Preset PLUs - To set up and maintain the product keys you want to use as fast entry keys on
the terminal keyboard.
the terminal keyboard.
List File - To set up and maintain the product list information you want to use on the terminal
keyboard.
keyboard.
Group File - To set up group numbers for classifying products.
Department File - To set up department numbers for classifying products.
Server File - To set up and maintain the server numbers for all personnel that may wish to
use the terminals.
use the terminals.
Table File - To set up and maintain the table numbers and descriptions for the site.
6
System Maintenance
V1.395
INTRODUCTION
Menus
SYSTEM CONFIGURATION
Ä
When the System Maintenance Menu is displayed, use the up and down arrow keys to move
the highlight bar to System Configuration and press ENTER. Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
the highlight bar to System Configuration and press ENTER. Alternatively, you can select a
function by pressing the number beside the File Maintenance option.
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To return to the System Maintenance Menu, press the
-
key on the number pad, usually
positioned at the top right-hand corner of the keyboard.
The following options are available on the System Configuration Menu :-
Modifiers - To set up the modifier keys for items that you want to register in non-standard
quantities.
quantities.
Payment Types - The payment methods you require may be set up and maintained using
this function.
this function.
Function Control - To set up the terminal controls for the keyboard functions.
Special Data Keys - The special data keys may be reviewed in this function for use in
maintenance of the keyboard files. The special data keys are relevant to A850 terminals.
maintenance of the keyboard files. The special data keys are relevant to A850 terminals.
Happy Hour Period - To set up and maintain the “Happy Hour” parameters.
Till Parameters - To set up and maintain the essential terminal parameters for each terminal
on the site.
on the site.
System Parameters - To set up and maintain the system parameters.
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System Maintenance
7
FILE MAINTENANCE
Product File
ACCESS
System Maintenance Menu
Choose option 1 - File Maintenance
File Maintenance Menu
Choose option 1 - Product File
OVERVIEW
A record for each item you want to sell at the terminal must be set up and maintained using
this function. All items have a unique code which the system will use to identify the product.
The other fields form the basic product details which are used by other functions in the terminal
system including the pricing levels and the dispense printer information.
this function. All items have a unique code which the system will use to identify the product.
The other fields form the basic product details which are used by other functions in the terminal
system including the pricing levels and the dispense printer information.
Each product is assigned a type, for example, the product may be a starter, main course,
qualifier, dummy. The system uses the type field to establish the type of order print or define
the processing for the item, for example, qualifier (cooking instructions), or dummy products
which form part of a condiment (set menu), or extra portions. A list number may be specified
for the product if it is a condiment item, or a product which requires a qualifier, or selection of
extras such as jacket potato toppings.
qualifier, dummy. The system uses the type field to establish the type of order print or define
the processing for the item, for example, qualifier (cooking instructions), or dummy products
which form part of a condiment (set menu), or extra portions. A list number may be specified
for the product if it is a condiment item, or a product which requires a qualifier, or selection of
extras such as jacket potato toppings.
You can add products to the file, or change or delete existing products. When you want to
change or delete a product, you must first locate and display the product details.
change or delete a product, you must first locate and display the product details.
When the product has been added to the product file, you should allocate the item to a list (List
File), or a preset key (Preset PLUs).
File), or a preset key (Preset PLUs).
PRODUCT FILE OPTIONS
The following options are available to maintain the product file:-
A
To add a new product to the product file. See Adding a Product below.
C
To change the product details currently displayed on the screen. See Changing a
Product below.
Product below.
D
To delete the product details currently displayed on the screen. See Deleting a Product
below.
below.
S
To search for the details of a particular product. The system will prompt you to enter the
product code of the item. The product details are then displayed for you to continue.
product code of the item. The product details are then displayed for you to continue.
A
warning message will be displayed if you enter a product code which is not currently on
the file, press any key to continue.
the file, press any key to continue.
N
To display the details of the next product held on the file.
P
To display the details of the previous product held on the file.
END To exit the function and return to the menu.
NOTE:
The system will display a warning message for the first or last product held on
the file.
the file.
ADDING A PRODUCT
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Press A to add a product to the file.
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