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33

U103024

Dark Data Error

1. Dark data level is not proper
   as the scanned data.
2. CIS is damaged.

1. Check that the screen surface for shading is not dirty.  
2. Check the connection between CN606 (SCANNER Board)
    and CN5 (CONTROL Board).
3. Check the connection between CN4 (CONTROL Board)
    and CN800 (MOTOR DRIVE Board).
4. Check the connection between CN604 (SCANNER Board)
    and CN801 (MOTOR DRIVE Board).
5. Check the connection between CN605 (SCANNER Board)
    and Scanner Assy.
6. Check the connections between CIS and CN600 to CN603
    (SCANNER Board).
7. Check the soldering conditions of the following parts on the
    SCANNER Board.
            

→

 IC600, IC602 to IC610, IC614, and Q601 to Q606 

8. Check the soldering conditions of the following parts on the
    CONTROL Board.
           

→

 IC6 to IC10 

9. Replace faulty parts, Scanner Assy., SCANNER Board, 
    CONTROL Board, or CIS.

U103025

White Data Error

1. CIS signal is saturated due
    to incoming light or sunlight
    to the CIS.
2. CIS is damaged.
3. Lens is dirty.

1. Check that the screen surface for shading is not dirty.  
2. Wipe off the dirt on the lens surface.
3. Replace faulty parts or Scanner Assy.

U306001
U306002

Un-supported SD
Memory Card

1. SDHC Memory Card is set
    to this unit.

Must not use a SDHC Memory Card.

1. Unusable SD Memory Card
    is set to this unit.
2. SD Memory Card is not
    proper format for this
    unit.

Format to comply with SD memory card specifications using 
the formatting software that can be downloaded from the
following site.  
  http://panasonic.jp/support/global/cs/sd/download/
         sd_formatter.html

U306010

Unavailable
space in SD
Memory Card

In the SD Memory Card, there
is not enough storage space
available.

1. Make space available with a PC.

U306014

Folder on SD
Memory Card
Read Only

The following folders in the SD
Memory Card are set to “Read
Only”.
  (1) For UB-5838C
     Folder Name: “UB-5838C”
  (2) For UB-5338C
     Folder Name: “UB-5338C”

 

1. Change the folder property to “Read / Write”.

U306035

SD Memory Card
Write-protection

The SD Memory Card has
been set to write-protection. 

1. Cancel the write-protection.

U306144

SD Memory Card
Write Error

During scanning, SD Memory
Card Write Error occurred.   

1. Check whether the SD memory card is normally written
    with a PC.

U306160

Same as "U306014"

U307001
U307002

Un-supported
USB Flash
Memory Device

1. Unusable USB Flash
    Memory Device is set to
    this unit.

1. Replace the USB Flash Memory Device so that the device
    meets the requirements of this unit. 

U307010

Unavailable
space in USB
Flash Memory
Device 

In the USB Flash Memory
Device, there is not enough
storage space available.

1. Make space available with a PC.

U307014

Folder on USB
Flash Memory
Device Read Only

The following folders in the
USB Flash Memory Device
are set to “Read Only”.
  (1) For UB-5838C
     Folder Name: “UB-5838C”
  (2) For UB-5338C
     Folder Name: “UB-5338C”

 

1. Change the folder property to “Read / Write”.

34

U307035

USB Flash
Memory Device
Write-protection

The USB Flash Memory
Device has been set to
write-protect. 

1. Cancel the write-protection.

U307037

FAT 16 Format
Error

USB Flash Memory Device
with a un-supported FAT16
Format is set to this unit.

1. Re-format the USB Flash Memory Device with the FAT32
    Format.

U307144

USB Flash
Memory Device
Write Error

USB Flash Memory Device
Write Error occurred.

1. Check whether the USB Flash Memory Device can be
    correctly written with a PC.

U307160

Same as "U307014"

U307161

Same as "U307001"

U308001

Un-supported
Printer Connection

A un-supported printer for this
unit is connected.

1. Connect a printer that meets the requirements of this unit.

U308002

Printer Paper
Empty

Paper set in the printer is
empty.

1. Set paper in the printer according to the Operation
   Instructions for the printer.

U308003
U308004

Printer Error

There is a Printer error.

1. Fix the printer error according to the printer manual.

U314161

Un-supported
Printer Connection

A un-supported printer for this
unit is connected. 

1. Connect a printer that meets the requirements of this unit.

U314224

Printer Error

The printer does not work
correctly.

1. Restart the printer and then check its operations.

U314225

Printer Ink Empty

The ink in the printer is empty. 1. Replace the ink cartridge according to the Operation

    Instructions for the printer.

U314226

Printer Paper
Empty

Paper set in the printer is
empty.

1. Set paper in the printer according to the Operation
    Instructions for the printer.

U314227

Printer Paper Jam A paper jam in the printer

occurred. 

1. Remove the jamming paper in the printer. 

U314228

Printer Working

The printer is working now.

1. After confirming that the printer changes to “Ready”,
    perform the copy function for the printer.

U314229
U314231

Printer
Communication
Error

During printing, an error of the
communication between the
printer and this unit occurred.

1. After confirming the connection between the printer and
    Panaboard, restart the printer and then check its operations.

 

U402002

No Output Device There is no device to output.

1. Set a USB Flash Memory Device, a SD Memory Card,
    a printer, or a PC that meets the requirements of
    this unit.

U403012

Screen Feed Error 1. Screen Film did not reach

    its home position. 
2. The Home Marker is peeled
    off.
3. Home Sensor did not work
    correctly.

1. Check whether the Home Marker is attached on the Screen
    Film. 
2. Check the connection between CN4 (CONTROL Board)
    and CN800 (MOTOR DRIVE Board).
3. Check the connection between CN802 (MOTOR DRIVE
    Board) and Motor.
4. Check the soldering conditions of IC800 and Q800 on the
    MOTOR DRIVE Board.
5. Check the soldering conditions of IC9 and R280 to R283
    on the CONTROL Board.
6. Replace faulty parts, Motor, MOTOR DRIVE Board, or
    CONTROL Board.

U403021

Same as "U103021"

U403022

Same as "U103022"

U403023

Same as "U103023"

U403024

Same as "U103024"

U403025

Same as "U103025"

U406010

SD Memory Card
Full

The available space in the SD 
Memory Card became full 
while scanning.

Make the available space with a PC and then scan again.

U406035

Same as "U306014"

35

U406208

File Full

A sequential number of the file 
name has reached 99.

1. Transfer some images in the following folder of a USB Flash
    Memory Device or of a SD Memory Card to another folder.
        (1) For UB-5838
              “UB-5838”
        (2) For UB-5338
              “UB-5338”

U406209

Removed SD
Memory Card 

The SD Memory Card was
removed while scanning. 

1. Set the SD Memory Card and then restart scanning. 
 

U407010

USB Flash
Memory Device
Full

The available space in the
USB Flash Memory Device
became full while scanning.

Make the available space with a PC and then scan again.

U407035

Same as “U307014”

U407208

Same as “U406208”

U407209

Removed USB
Flash Memory
Device

The USB Flash Memory
Device was removed while
scanning.

1. Set the USB Flash Memory Device and then restart
    scanning.

U413010

In short supply of
Memory to scan

The inner memories in this
unit became full while
scanning.

1. Make space available with a PC and then restart scanning.

U413209

Removed USB
Cable to PC
during operations

The USB cable was removed
while a PC was receiving data
from this unit. 

1. After reducing drawings or attached chart on the Screen
    surface, restart scanning.   

U414209

Removed USB
Cable to a printer
during printing

The USB cable was removed
during execution of a printing
job.

1. Connect the USB cable to a printer firmly, and then perform
    the printing job.   

36

Printing function does not 
operate.

Panaboard (This unit) does not recognize
its being connected to a printer.

1. Check that the standby state is as follows when
    restarting this unit.

2. Check whether a printer is properly connected to
     this unit (Panaboard) or is supplied with power. 
3. Check whether a printer is available for this
    Panaboard.
      

→

 For information regarding available printers,

            refer to the following site:
        http://panasonic.co.jp/pcc/products/en/eboard/
                ub-5838c_info.htm

The illustration of USB Flash Memory
Device or SD Memory Card is displayed
at the center of LCD.

1. Remove the USB Flash Memory Device or SD
    Memory Card from the unit (Panaboard), and
    then check whether that removal changes the
    illustration to the printer's.

Defects in the printed image

The amount of the printer ink is enough to
print out.

1. Check whether the phenomenon is reproduced
    with the Panaboard's printing test as follows.
  (Procedures for Panaboard's printing test)

(1) Push the Set-up Key.
(2) Push the Set-up Key repeatedly to select
      the following item (Item: Testing the Printer)

(3) Push the Advance Key to perform the test
      printing.
(4) Push the Mode Key to return the standby
      mode.

2. Replace the ink cartridge according to the
    operation instructions for the printer. 

Panaboard test pattern cannot
be printed out at all.

The printer has some problems.

1. Maintain the printer according to the operation
    instructions for the printer.