Sony KLV-22CX350 / KLV-32CX350 Service Manual ▷ View online
28
GB
KLV-22/26/32BX350_22/26/32CX350_40/46BX450_40CX450_32BX35A
4-411-978-13(1)
Additional Information
Installing the accessories (Wall-Mount Bracket)
To Customers:
For product protection and safety reasons, Sony strongly recommends that installing of your TV be performed by
Sony dealers or licensed contractors. Do not attempt to install it yourself.
Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this product.
Your TV can be installed using the Wall-Mount Bracket SU-WL50B or SU-WL100 (sold separately).
• Refer to the Instructions supplied with the Wall-Mount Bracket to properly carry out the installation.
• Refer to “Detaching the stand from the TV” (page 5).
• Refer to “Detaching the stand from the TV” (page 5).
• Place the TV on the stand, when securing the Mounting Hook.
Note when installing
When using the SU-WL50B or SU-WL100 Wall-Mount Bracket, the space between the wall and the TV will be
6 cm. Use this space to route cables to the TV. See page 6 for installed with stand.
6 cm. Use this space to route cables to the TV. See page 6 for installed with stand.
Unit: mm
Sufficient expertise is required for installing these products, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of these products to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or
injury caused by mishandling or improper installation.
withstanding the TV’s weight. Be sure to entrust the attachment of these products to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or
injury caused by mishandling or improper installation.
TV installation dimensions table
Model name
Display
dimensions
Screen centre
dimension
Length for each mounting angle
Angle (0°)
Angle (20°)
A
B
C
D
E
F
G
H
KLV-26BX350/
KLV-26CX350
KLV-26CX350
661
424
117
336
144
241
402
338
KLV-22BX350/
KLV-22CX350
KLV-22CX350
545
360
107
299
122
211
341
297
SU-WL100:
(KLV-26/22CX350/KLV-26/22BX350)
(KLV-26/22CX350/KLV-26/22BX350)
Mounting Hook
Screw
(+PSW 4 × 12)
(+PSW 4 × 12)
SU-WL50B:
(KLV-46/40BX450/KLV-40CX450/KLV-32BX35A/
KLV-32BX350/KLV-32CX350)
(KLV-46/40BX450/KLV-40CX450/KLV-32BX35A/
KLV-32BX350/KLV-32CX350)
Screw
(+PSW 6 × 16)
(+PSW 6 × 16)
Mounting Hook
Thick and
soft cloth
soft cloth
Thick and
soft cloth
soft cloth
125
SU-WL100:
Screen centre point
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29
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KLV-22/26/32BX350_22/26/32CX350_40/46BX450_40CX450_32BX35A
4-411-978-13(1)
Additional Information
Unit: mm
Figures in the above table may differ slightly depending on the installation.
WARNING
The wall that the TV will be installed on should be capable of supporting a weight of at least four times that of the
TV. Refer to “Specifications” for its weight.
TV. Refer to “Specifications” for its weight.
Model name
Display dimensions
Screen centre
dimension
Length for mounting angle
A
B
C
D
E
KLV-46BX450
1112
675
137
479
151
KLV-40BX450/
KLV-40CX450
KLV-40CX450
980
601
175
479
151
KLV-32BX350/
KLV-32CX350/
KLV-32BX35A
KLV-32CX350/
KLV-32BX35A
790
497
200
454
149
Screw and hook locations diagram/table
SU-WL50B:
Screen centre point
b
b
a
c
a
c
Model name
Screw location
Hook location
SU-WL50B
SU-WL50B
KLV-46BX450/KLV-40BX450/KLV-40CX450
d, i
b
KLV-32BX350/KLV-32CX350/KLV-32BX35A
e, h
c
SU-WL100
KLV-26CX350/KLV-26BX350
a
KLV-22CX350/KLV-22BX350
b
b
a
Screw location -
When installing the Mounting Hook on the
TV.
TV.
Hook location -
When installing the TV onto the Base Bracket.
SU-WL100
SU-WL50B
SU-WL50B
* Hook location “a” cannot be used for
the models in the table below.
b
a*
c
b
c
b
a
a
c
a
b
c
c
b
a
Hook
Base Bracket
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KLV-22/26/32BX350_22/26/32CX350_40/46BX450_40CX450_32BX35A
4-411-978-13(1)
Troubleshooting
When the
1
(standby) indicator is flashing,
count how many times it flashes (interval time
is three seconds).
Press
is three seconds).
Press
"/1
on the TV to turn it off, disconnect the
AC power cord, and inform your dealer or Sony
service centre of how the indicator flashes
(number of flashes).
service centre of how the indicator flashes
(number of flashes).
When it is not flashing
Check the items listed below. If the problem still
persists, have your TV serviced by qualified
service personnel.
Check the items listed below. If the problem still
persists, have your TV serviced by qualified
service personnel.
No picture and no sound
• Check the antenna/cable connection.
• Connect the TV to the AC power outlet, and press "/1 on
• Connect the TV to the AC power outlet, and press "/1 on
the TV. If the 1 (standby) indicator lights up in red, press
"/1.
"/1.
No picture from connected equipment.
• Press
repeatedly to select the desired input.
• Check the connection between the optional equipment and
the TV.
Double images or ghosting
• Check the antenna/cable connection, location or direction.
Only snow and noise appear on the screen
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its serviceable
• Check if the antenna has reached the end of its serviceable
life (three to five years in normal use, one to two years at
the seaside).
the seaside).
Distorted picture (dotted lines or stripes)
• Keep the TV away from electrical noise sources such as
cars, motorcycles, hair-dryers or optional equipment.
• When installing optional equipment, leave some space
between the optional equipment and the TV.
• Check the antenna/cable connection.
• Keep the antenna/cable away from other connecting
• Keep the antenna/cable away from other connecting
cables.
Picture or sound noise when viewing a TV channel
• Adjust “AFT” (Automatic Fine Tuning) to obtain better
picture reception (page 23).
Tiny black points and/or bright points appear on
the screen
the screen
• The screen is composed of pixels. This is not a
malfunction.
Picture contours are distorted
• Change the current setting of “Cinema Drive” to other
settings (page 19).
No colour on programmes
• Select “Reset” (page 19).
No picture from the connected equipment
• Turn the connected equipment on.
• Check the cable connection.
• Press
• Check the cable connection.
• Press
repeatedly to select the desired input.
• Correctly insert the USB device.
• Make sure that the USB device has been properly
• Make sure that the USB device has been properly
formatted.
• Operations are not guaranteed for all USB devices. Also,
operations differ depending on the features of the USB
device and the video being played.
device and the video being played.
No sound, but good picture
• Press 2 +/– or % (Mute).
• Check if the “Speakers” is set to “TV Speakers” (page 21).
• Check if the “Speakers” is set to “TV Speakers” (page 21).
No sound or noisy sound
• Check if the TV system setting is appropriate (page 23).
Some channels are blank
• The channel is for scrambled/subscription service only.
Subscribe to a pay TV service.
• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
• Contact the broadcaster for transmission details.
The TV turns off automatically (the TV enters
standby mode)
standby mode)
• Check if the “Sleep Timer” is activated (page 25).
• Check if the “Idle TV Standby” is activated (page 27).
• Check if the “Idle TV Standby” is activated (page 27).
The TV surrounds become warm.
• When the TV is used for an extended period, the TV
surrounds become warm. You may feel hot when touching
there by the hand.
there by the hand.
Some input sources cannot be selected
• Select “Video Labels” and cancel “Skip” of the input
source (page 26).
The remote does not function
• Replace the batteries.
HDMI equipment does not appear on “HDMI Device
List”
List”
• Check that your equipment is compatible with Control for
HDMI.
Cannot select “Off” in “Control for HDMI”
• If you have connected any audio system that is compatible
with Control for HDMI, you cannot select “Off” in this
menu. To change the audio output to the TV speaker,
select “TV Speakers” in the “Speakers” menu (page 21).
menu. To change the audio output to the TV speaker,
select “TV Speakers” in the “Speakers” menu (page 21).
The “Parental Lock” password has been forgotten
• Enter 9999 for the PIN code (PIN code 9999 is always
accepted.) (page 24).
Picture
Sound
Channels
General
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KLV-22/26/32BX350_22/26/32CX350_40/46BX450_40CX450_32BX35A
4-411-978-13(1)
Additional Information
Specifications
System
Panel system
LCD (Liquid Crystal Display) Panel
TV system
B/G, I, D/K, M
Colour/video system
PAL, PAL60, SECAM, NTSC4.43, NTSC3.58
Channel coverage
Analogue: UHF/VHF/Cable, depending on your country/area selection
Sound output
KLV-46BX450/40CX450/40BX450/32CX350/32BX350/32BX35A:
8 W + 8 W
KLV-26CX350/26BX350/22CX350/22BX350:
5 W + 5 W
8 W + 8 W
KLV-26CX350/26BX350/22CX350/22BX350:
5 W + 5 W
Input/Output jacks
Antenna
75 ohm external terminal for VHF/UHF
COMPONENT IN/
2
COMPONENT IN
Supported formats: 1080p, 1080i, 720p, 576p, 576i, 480p, 480i
Y: 1 Vp-p, 75 ohms, 0.3V negative sync/P
Y: 1 Vp-p, 75 ohms, 0.3V negative sync/P
B
/C
B
: 0.7 Vp-p, 75 ohms/P
R
/C
R
: 0.7 Vp-p, 75 ohms
2 Video input (phono jack)
COMPONENT IN
Audio input (phono jack)
1
Video input (phono jack)
1
Audio input (phono jack)
HDMI IN 1, 2
Video: 1080/24p, 1080p, 1080i, 720p, 576p, 576i, 480p, 480i
Audio: Two channel linear PCM: 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital
Audio: Two channel linear PCM: 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital
Analogue audio input (minijack) (HDMI IN 1 only)
PC Input (see page 22)
Audio output (minijack)
PC IN
PC Input (D-sub 15-pin) (see page 22)
G: 0.7 Vp-p, 75 ohms, non Sync on Green/B: 0.7 Vp-p, 75 ohms/
R: 0.7 Vp-p, 75 ohms/HD: 1-5 Vp-p/VD: 1-5 Vp-p
G: 0.7 Vp-p, 75 ohms, non Sync on Green/B: 0.7 Vp-p, 75 ohms/
R: 0.7 Vp-p, 75 ohms/HD: 1-5 Vp-p/VD: 1-5 Vp-p
PC IN
PC audio input (minijack)
USB port
i
Headphones jack
Operating temperature
0 ºC – 40 ºC
Operating humidity
10 % – 80 % RH (non-condensing)
Continued
010COV.book Page 31 Friday, January 13, 2012 3:53 PM
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