DOWNLOAD Sharp MX-M364N / MX-565N Service Manual ↓ Size: 2.5 MB | Pages: 60 in PDF or view online for FREE

Model
MX-M364N MX-565N
Pages
60
Size
2.5 MB
Type
PDF
Document
Handy Guide
Brand
Device
Copying Equipment / NOTE - Handy Guides are NOT a substitute for Service Manuals and Parts Guides
File
mx-m364n-mx-565n.pdf
Date

Sharp MX-M364N / MX-565N Handy Guide ▷ View online

 
Repair Hints 
 
SHARP
 
Document Solution Centre
 
57 
 
 
PRINT CONTROLLER
 
ALL 
After upgrading from Windows 8 to 8.1 
or 2012 to 2012R2, “Features” 
information on the printer properties is 
not displayed. 
This is caused by the OS upgrade. 
If you change the Printer Name or change/reset the Port 
properties of the queue, the Features information will 
return. 
When using PC-Fax Preview function on 
Windows 8.1 or 2012R2, the preview 
image and sending result is incorrect 
When using PC-Fax driver on Windows 8.1 or 2012R2, set 
the FAX resolution setting to 200x200dpi, 400x400dpi or 
600x600dpi. 
Unable to install OSX10.8 or 10.9 
Drivers - Cannot be opened because it 
was not downloaded from the Mac APP 
Store error message 
For additional security, OSX 10.8 Mountain Lion 
implemented “Gatekeeper”, which can be set to restrict 
the installation of applications/drivers from a specific 
source (eg Mac App Store). 
 
From the Security & Privacy menu (System Preferences), 
change the "Allow Applications Downloaded From" 
setting to Mac App Store and identified developers or 
Anywhere. 
When printing multiple page reports 
from different paper trays as separate 
files, is it possible to stop the MFP 
device from bypassing jobs held when a 
paper out condition occurs, to prevent 
an out of sequence output/report? 
Enable (check) the following setting change on the MFP 
device:- 
System Settings - Operation Settings - Disabling of Bypass 
Printing 
 
 
Technical Bulletin Index 
 
 
58 
SHARP
 
Document Solution Centre
 
 
 
Note: Excludes Part Change/Correction Information. 
 
Reference 
Description 
Model 
COP2092
 
ROM version upgrade 
MX-FR44U 
COP2091
 
Rom version upgrade (including revision history) 
All 
COP2088
 
Change in colour of the Photoconductor Drum 
All 
COP2087
 
Sharp Remote Device Manager [SRDM] v1.4 
All 
COP2086
 
New part registration - Paper feed drive sub unit. 
All 
COP2085
 
Measures to prevent F1-00 error code caused by the contact failure 
of the paper surface detection sensor. 
MX-FN11/18 
COP2076
 
Elimination of two springs to improve productivity. 
MX-FN10 
COP2073
 
Rom version upgrade 
MX-FN10/11/18 
COP2071
 
Measures to prevent streaks in the paper path direction when 
printing solid black and colour images. 
MX-FN11/18 
COP2051
 
Modification of Control PWB 
MX-FN17 
COP2048
 
Amendment note when replacing the OPC Drum 
All 
COP2047
 
Firmware update to support MXM365N/465N/565N series 
MX-FN10/11/17/18 
COP2046
 
Firmware version upgrade and change of transport motor to support 
MXM365M/465N/565N series 
MX-DE13/14 
COP2044
 
Registry growth when using an auto created printer under a Citrix or 
terminal services environment. 
All 
COP2028
 
Enhancement to prevent damage to the flag paper detect up (F1-15) 
MX-FN11/18 
COP1974
 
Enhancement of gear strength in the SD drive section 
MX-FN10 
 
 
 
 
 
Document Reference 
 
SHARP
 
Document Solution Centre
 
59 
 
 
Operating System Support Reference: 
 
GDI 
Graphic Display Interface. 
SPLC 
Sharp Printer Language Control (GDI). 
Sharp Advanced Printing Language (GDI) 
PCL 
Printer Command Language 
PS 
Postscript 3  
PPD 
Postscript Printer Description. 
GPD 
Generic Printer Description (PCL). 
XPS 
XML Paper Specification (Page Description Language) 
SRDM 
Sharp Remote Device Manager 
 
Print Driver / Application / Operation are available and supported. 
 
Windows Vista/2008 or Windows 7 Drivers / Application are supported. 
 
Print Driver / Application / Operation are not available or supported under Windows OS
 
Print Driver / Application / Operation are not available or supported under Apple OSX. 
WSUS 
Digitally Certified Print Driver is installed automatically using Plug & Play via Windows 
Update server. 
WHQL 
WHQL (Windows Hardware Quality Lab) Digitally Certified Print Driver for specified 
Windows Operating System is supported. 
01/14
 
Current Release/Support Schedule - Month/Year  [English only]. 
 
Note: Release schedule is subject to change without prior notice. 
 
Useful Links (Web Addresses): 
 
Support Website: 
MFP Firmware 
Service Documentation 
Print Drivers 
Utility Software - 
 
 
www.sharp.net.au
 
 
 
 
Product Information: 
 
 
(Document Solution Centre):  - 
http://training.sharp.net.au/dsc/
 
 
Product Key Registration:-   
https://dse-pub.sharp.co.jp/key/
 
 
User Name:   
keyuser 
Password: 
 
key000323 
 
Information contained within this guide is subject to change without prior notice.  
 
This Handy Guide is not a substitute for the official Sharp Service manuals. 
It is for use by Sharp qualified service technicians with the intention of improving 
the efficiency of Sharp MFP Devices. 
 
All the latest fault finding information, firmware and printer drivers 
can be found on the SHARP Support Website. 
Notes 
 
 
60 
SHARP
 
Document Solution Centre
 
 
 
 
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Sharp MX-M364N / MX-565N Handy Guide ▷ Download