Sharp MX-B201D (serv.man9) Service Manual ▷ View online
MX-B201/B201D SIMULATION, TROUBLE CODES 10 - 42
:'11/Oct/17
1
5. Trouble codes
A. Trouble codes list
B. Details of trouble codes
Main
code
code
Sub
code
Details of trouble
A0
30
Machine configuration error
E1
00
Network board communication trouble
01
Network board command time out error
80
Network board communication interface error
(Break in)
(Break in)
81
Network board communication interface error (Parity)
82
Network board communication interface error
(Overrun)
(Overrun)
84
Network board communication interface error
(Framing)
(Framing)
E7
01
Image data error
06
Image data decode error
10
Shading trouble (Black correction)
11
Shading trouble (White correction)
16
Abnormal laser output
20
LSU trouble
F2
64
Toner supply abnormality
70
Improper cartridge
74
Toner cartridge CRUM error
F5
02
Copy lamp lighting abnormality
F6
60
AFAX plug detect error
90
AFAX USB communicate error
92
ANB flash error
94
AFAX register error
H2
00
Thermistor open
H3
00
Heat roller high temperature detection
H4
00
Heat roller low temperature detection
L1
00
Feeding is not completed within the specified time
after starting feeding. (The scan head locking switch
is locked)
after starting feeding. (The scan head locking switch
is locked)
L3
00
Scanner return trouble
L4
01
Main motor lock detection
31
Fan motor lock detection trouble
L6
10
Polygon motor lock detection
U1
03
Network board battery error
U2
00
EEPROM read/write error (Serial communication
error)
error)
11
Counter check sum error (EEPROM)
U9
99
Panel language error
1
1
1
1
1
1
1
1
Main
code
code
Sub
code
Details of trouble
A0
30
Content Machine configuration error
Detail
Discrepancy in the machine composition
Cause
Discrepancy with the machine
configurations. (ANB/AFAX)
EEPROM data error
configurations. (ANB/AFAX)
EEPROM data error
Check
and
remedy
and
remedy
Check to confirm that the machine
configurations are compatible with the
product specifications.
Replace the EEPROM.
configurations are compatible with the
product specifications.
Replace the EEPROM.
E1
00
Content Network board communication trouble
Detail
Detail
An abnormality occurs in communication
between the MCU and the network board.
between the MCU and the network board.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
01
Content Network board command time out error
Detail
Detail
MCU cannot receive response from the
network board while 30sec.
network board while 30sec.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
80
Content Network board communication interface
error (Break in)
Detail
A break in error occurs in communication
between the CPU and the network board.
between the CPU and the network board.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
81
Content Network board communication interface
error (Parity)
Detail
A parity error occurs in communication
between the MCU and the network board.
between the MCU and the network board.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
1
MX-B201/B201D SIMULATION, TROUBLE CODES 10 - 43
:'11/Oct/17
1
E1
82
Content Network board communication interface
error (Overrun)
Detail
An overrun error occurs in communication
between the MCU and the network board.
between the MCU and the network board.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
84
Content Network board communication interface
error (Framing)
Detail
A framing error occurs in communication
between the MCU and the network board.
between the MCU and the network board.
Cause
Improper connection of the network board
cable
Improper firmware
Network board abnormality
MCU abnormality
cable
Improper firmware
Network board abnormality
MCU abnormality
Check
and
remedy
and
remedy
Check connection of the network board
cable.
Update firmware.
Replace the MCU and network board with
new one.
cable.
Update firmware.
Replace the MCU and network board with
new one.
E7
01
Content Image data error
Detail
1) The memory capacity for the duplex
model machine is improper.
Insufficient memory capacity
Insufficient memory capacity
2) Duplex setting for the single-surface
model.
Cause
1) The memory capacity on the MCU PWB
is improper.
2) Wrong setting for the single-surface
model.
Check
and
remedy
and
remedy
1) Use SIM26-39 to check to confirm that the
memory capacity is 64MB. If it is not
64MB, replace the MCU PWB.
64MB, replace the MCU PWB.
2) If SIM26-04 is set to 1, set it to 0. If the
setting is 0, replace the MCU PWB.
06
Content Image data decode error
Detail
Image expansion error
Cause
MCU PWB error
USB cable trouble
USB cable trouble
Check
and
remedy
and
remedy
Replace the MCU PWB.
Replace the USB cable.
Replace the USB cable.
10
Content Shading trouble (Black correction)
Detail
The CCD black scan level is abnormal when
the shading.
the shading.
Cause
Improper connection of the CCD unit flat
cable
CCD unit abnormality
MCU PWB abnormality
cable
CCD unit abnormality
MCU PWB abnormality
Check
and
remedy
and
remedy
Check connection of the CCD unit flat cable.
Check the CCD unit.
Check the CCD unit.
Main
code
code
Sub
code
Details of trouble
1
1
E7
11
Content Shading trouble (White correction)
Detail
Detail
The CCD white scan level is abnormal when
the shading.
the shading.
Cause
Improper connection of the CCD unit flat
cable
Dirt on the mirror, the lens, and the reference
white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF/RSPF scan
position.)
Improper installation of the mirror unit
cable
Dirt on the mirror, the lens, and the reference
white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF/RSPF scan
position.)
Improper installation of the mirror unit
Check
and
remedy
and
remedy
Clean the mirror, lens, and the reference
white plate.
Check the light quantity and lighting status of
the copy lamp (SIM 05-03).
Check the MCU PWB.
white plate.
Check the light quantity and lighting status of
the copy lamp (SIM 05-03).
Check the MCU PWB.
16
Content Abnormal laser output
Detail
When the laser output is stopped, HSYNC is
detected.
detected.
Cause
Laser abnormality
MCU PWB abnormality.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Check the laser emitting diode operation.
Replace the MCU PWB.
Replace the MCU PWB.
20
Content LSU trouble
Detail
The BD signal from the LSU cannot be
detected in a certain cycle. (Always OFF or
always ON)
detected in a certain cycle. (Always OFF or
always ON)
Cause
LSU connector or LSU harness defect or
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Check connection of the LSU connector.
Execute SIM 61-03 to check the LSU
operations.
Check that the polygon motor rotates
normally.
Check that the laser emitting diode
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
Execute SIM 61-03 to check the LSU
operations.
Check that the polygon motor rotates
normally.
Check that the laser emitting diode
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
F2
64
Content Toner supply abnormality
Detail
Detail
The maximum toner supply time is greatly
exceeded.
exceeded.
Cause
CRUM chip trouble
Improper developing unit
Improper developing unit
Check
and
remedy
and
remedy
Replace the CRUM chip.
Replace the developing unit.
Replace the developing unit.
70
Content Improper cartridge
Detail
Detail
The destination of the main unit differs from
that of the CRUM.
When the life cycle information is other than
Not Used (FFh).
that of the CRUM.
When the life cycle information is other than
Not Used (FFh).
Cause
CRUM chip trouble
Improper developing unit
Improper developing unit
Check
and
remedy
and
remedy
Replace the CRUM chip.
Replace the developing unit.
Replace the developing unit.
Main
code
code
Sub
code
Details of trouble
1
MX-B201/B201D SIMULATION, TROUBLE CODES 10 - 44
:'11/Oct/17
1
F2
74
Content Toner cartridge CRUM error
Detail
Detail
MCU
Cause
Toner cartridge (CRUM) trouble.
MCU PWB trouble.
Connector/harness trouble.
MCU PWB trouble.
Connector/harness trouble.
Check
and
remedy
and
remedy
Replace the toner cartridge.
Replace the MCU PWB.
Connector and harness check.
Replace the MCU PWB.
Connector and harness check.
F5
02
Content Copy lamp lighting abnormality
Detail
Detail
The copy lamp does not turn on.
Cause
Copy lamp abnormality
Copy lamp harness abnormality
CCD PWB harness abnormality.
Copy lamp harness abnormality
CCD PWB harness abnormality.
Check
and
remedy
and
remedy
Use SIM 5-3 to check the copy lamp
operations.
When the copy lamp lights up.
Check the harness and the connector
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector
between the copy lamp unit and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
operations.
When the copy lamp lights up.
Check the harness and the connector
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector
between the copy lamp unit and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
F6
60
Content AFAX plug detect error
Detail
Detail
For USB connection with AFAX, ANB cannot
detect the connection with AFAX.
detect the connection with AFAX.
Cause
USB connected error between ANB and
AFAX
AFAX
Check
and
remedy
and
remedy
Replace the ANB PWB or AFAX PWB.
90
Content AFAX USB communicate error
Detail
Detail
For interface, ANB cannot be communicated
with AFAX.
with AFAX.
Cause
Interface error between ANB and AFAX
Check
and
remedy
and
remedy
Check the connection between ANB and
AFAX.
Replace the ANB PWB or AFAX PWB.
AFAX.
Replace the ANB PWB or AFAX PWB.
92
Content ANB flash error
Detail
Can not read /write to Flash ROM on the
ANB PWB.
ANB PWB.
Cause
Access error to Flash ROM.
Check
and
remedy
and
remedy
Replace the ANB PWB.
94
Content AFAX register error
Detail
Can not access to MODEM on the AFAX
PWB.
PWB.
Cause
Access error to MODEM
Check
and
remedy
and
remedy
Replace AFAX PWB.
H2
00
Content Thermistor open
Detail
Detail
The thermistor is open.
The fusing unit is not installed.
The fusing unit is not installed.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Check
and
remedy
and
remedy
Check the harness and the connector
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic
display.
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
code
Sub
code
Details of trouble
1
H3
00
Content Heat roller high temperature detection
Detail
Detail
The fusing temperature exceeds 240°C.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection.
Control PWB abnormality
Fusing section connector disconnection.
Check
and
remedy
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
H4
00
Content Heat roller low temperature detection
Detail
Detail
1) When the target temperature (165°C) is
not reached in 55 sec after starting
warming-up.
warming-up.
2) When the temperature below 100°C is
detected for 300ms under the ready print
state.
state.
∗ "Starting warming-up" means not only that
in power supply but also reset that in reset
from shut-off and in side door close. (The
timing of generating H4 is not limited to
that in power supply.)
from shut-off and in side door close. (The
timing of generating H4 is not limited to
that in power supply.)
Cause
Thermistor abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Check
and
remedy
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp
and the thermostat. Check the interlock
switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp
and the thermostat. Check the interlock
switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
code
Sub
code
Details of trouble
MX-B201/B201D SIMULATION, TROUBLE CODES 10 - 45
:'11/Oct/17
1
L1
00
Content Feeding is not completed within the
specified time after starting feeding. (The
scan head locking switch is locked)
scan head locking switch is locked)
Detail
The white area and the black marking on the
shading plate are used to obtain the
difference in the CCD level values for
judgment of lock. When the difference in the
levels of which and black is small, it is judged
that the black mark could not be scanned by
lock and the trouble code "L1" is displayed.
shading plate are used to obtain the
difference in the CCD level values for
judgment of lock. When the difference in the
levels of which and black is small, it is judged
that the black mark could not be scanned by
lock and the trouble code "L1" is displayed.
Cause
The scan head is locked by the lock switch.
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
and
remedy
Check to confirm that the scan head lock
switch is released.
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
switch is released.
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
L3
00
Content Scanner return trouble
Detail
When the mirror base is returned for the
specified time (6 sec) in mirror initializing
after turning on the power, the mirror home
position sensor (MHPS) does not turn ON.
Or when the mirror base is returned for the
specified time (about 6 sec) after start of
copy return, the mirror home position sensor
(MHPS) does not turn ON.
specified time (6 sec) in mirror initializing
after turning on the power, the mirror home
position sensor (MHPS) does not turn ON.
Or when the mirror base is returned for the
specified time (about 6 sec) after start of
copy return, the mirror home position sensor
(MHPS) does not turn ON.
Cause
Mirror unit abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
and
remedy
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
L4
01
Content Main motor lock detection
Detail
Detail
When the main motor encoder pulse is not
detected for 100 msec.
detected for 100 msec.
Cause
Main motor unit abnormality
Improper connection or disconnection the
main motor and the harness.
MCU PWB abnormality
Improper connection or disconnection the
main motor and the harness.
MCU PWB abnormality
Check
and
remedy
and
remedy
Use SIM 25-01 to check the main motor
operations.
Check connection of the main motor
harness/connector.
Replace the main motor.
Replace the MCU PWB.
operations.
Check connection of the main motor
harness/connector.
Replace the main motor.
Replace the MCU PWB.
Main
code
code
Sub
code
Details of trouble
L4
31
Content Fan motor lock detection trouble
Detail
Detail
The fan does not rotate.
When sampling is made in an interval of
50msec, the normal signals are not detected
5 times continuously in 1 sec.
When sampling is made in an interval of
50msec, the normal signals are not detected
5 times continuously in 1 sec.
Cause
FAN trouble or harness contact trouble and
disconnection.
disconnection.
Check
and
remedy
and
remedy
Check connection of the FAN harness and
connector.
Replace the FAN.
Replace the MCU PWB.
connector.
Replace the FAN.
Replace the MCU PWB.
L6
10
Content Polygon motor lock detection
Detail
Detail
The lock signal (specified rpm signal) does
not return within a certain time (about 20
sec) from starting the polygon motor
rotation.
not return within a certain time (about 20
sec) from starting the polygon motor
rotation.
Cause
Polygon motor unit abnormality
Improper connection or disconnection of the
polygon motor and the harness.
MCU PWB abnormality
Improper connection or disconnection of the
polygon motor and the harness.
MCU PWB abnormality
Check
and
remedy
and
remedy
Use SIM 61-1 to check the polygon motor
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
U1
03
Content Network board battery error
Details
The RTC backup battery voltage on network
PWB falls.
PWB falls.
Cause
The RTC backup battery voltage on network
PWB falls.
PWB falls.
Check
and
remedy
and
remedy
Check voltage of the RTC back up battery.
Replace the battery.
Replace the battery.
U2
00
Content EEPROM read/write error (Serial
communication error)
Detail
EEPROM access process error
Cause
EEPROM abnormality
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
11
Content Counter check sum error (EEPROM)
Detail
Check sum error of the counter area in the
EEPROM
EEPROM
Cause
EEPROM abnormality
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
U9
99
Content Panel language error
Detail
Detail
Improper language data
Cause
A improper language data was downloaded.
Check
and
remedy
and
remedy
Update LCD data.
Main
code
code
Sub
code
Details of trouble
1
1
1
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