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Sharp Electronics (UK) Ltd., NIS Systems Support 

 

NIS Bulletin 079 

 

Page:  1 of 3 

 

 
 
 
 

 

 

MSBlast Virus Protection 

 
 
Model Name: 

AR-PE1 

 
 
Description: 

MSBlast or W32.Blaster.Worm is a virus that exploits the DCOM RPC 
vulnerability using TCP port 135. This virus only targets Windows NT, 2000, 
2003 & XP machines. 

 
 

Because the AR-PE1 uses Windows NT4 operating system, the controller is 
vulnerable if not properly patched.  

 
 

The following symptoms may occur if the AR-PE1 is affected by the virus:- 

 

1.  The Controller keeps rebooting by itself. 
2.  Failure to Print (Jobs are spooled/ripped) 
3.  Complete loss of data from the Job Log 

 

To note, the AR-PE2 and AR-P15 are not affected by this virus. 

 

 

 
Action   

Upgrade and install the following system software patches:- 

 
    1-ANKZ9.ps 

 

 

SP6a 

Installer 

update 

    1-ANC11.ps 

Q823980 

Security 

Hotfix 

 

For existing SharpEye subscribers, the updates can only be found on the 
October 2003 release of CD14 (AR-C150 & AR-C250)  
 
 

 

Note: 
When downloading and installing the update patches, the 1-ANKZ9.ps 
(SP6a) patch MUST be installed first, prior to downloading and installing the 
1-ANC11.ps (Hotfix) patch.  
 
DO NOT Download both patches together to the direct queue. 
 
Also, the above patches must not be installed onto earlier AR-C150 System 
Software (v1.01,1.02 or v1.03). 
 

 

 

 

 

 

 

 

Cont’d 

Date:  

9

th

 September 2003 

Model:  

ARPE1 

Ref: 013 
Colour Code:  White 
Page: 

 

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DOCUMENT SYSTEMS 

SUPPORT BULLETIN

 

Sharp Electronics (UK) Ltd., NIS Systems Support 

 

NIS Bulletin 079 

 

Page:  2 of 3 

 
Procedure: 

1.  Insert the CD containing the update patches into the CD drive of the  

AR-PE1. 
 

2.  Using Fiery Downloader or Command Workstation, browse the AR-PE1 

CD drive and download the 1-ANKZ9.ps patch (approx 417MB) to the 
Direct Queue. 

 

 

 
 
3.  After the system returns to “Idle”, wait 60 seconds. 

 

4.  Reboot the Print Controller. 

 

5.  After the Boot sequence finishes, the LCD will display a message that 

SP6a is being installed. Once SP6a is completed, the system will boot to 
“Idle”. 

 

6.  Reboot the Print Controller again. When the server is “Idle”, print a 

configuration page to verify the patch is installed (the Update Information 
section should contain the patch number 1-ANKZ9). 

 

Please Note:   Upon Boot, the NT System will now have a password for the 

User Administrator – “Fiery.1” 

 
 

Cont’d

Sharp Electronics (UK) Ltd., NIS Systems Support 

 

NIS Bulletin 079 

 

Page:  3 of 3 

 

 

7.  Download the 1-ANC11.ps patch (approx 10MB) with Fiery Downloader 

or Command Workstation to the Direct Queue. 

 

 

9.  Reboot the Print Controller. The Controller should “Boot Up” and should 

automatically reboot itself. 

 

10.  When the server is “Idle”, print a configuration page to verify both patches 

are installed (the Update Information section should contain 1-ANKZ9 & 
1-ANC11). 

 

11.  Remove the CD from the AR-PE1 CD Drive. 

 

 
Installation of SP6a and Security Hotfix (Q823980) is now complete