Sharp AR-M256 (serv.man18) User Manual / Operation Manual ▷ View online
59
5
DISPLAY MESSAGES
If one of the following messages appears in the display, take prompt action as instructed by the message.
Message
Cause and solution
Page
ENTER YOUR ACCOUNT
NUMBER.
NUMBER.
Auditing mode is enabled. Enter your account number.
57
A MISFEED HAS OCCURRED.
Remove the misfeed as explained in "MISFEED REMOVAL".
65
2-SIDED COPIES CANNOT BE
MADE ON THIS PAPER TYPE.
MADE ON THIS PAPER TYPE.
This appears when you attempt to make two-sided copies on special
paper that cannot be used for two-sided copying. Cancel two-sided
copying or change the paper.
paper that cannot be used for two-sided copying. Cancel two-sided
copying or change the paper.
15, 27
REMOVE PAPER FROM THE
<*>TRAY.
<*>TRAY.
The indicated output tray is full. Remove the output from the tray.
(<*> indicates the tray that is full.)
(<*> indicates the tray that is full.)
-
CLOSE THE <**> COVER.
The indicated cover is open. Close the cover. (<**> indicates the
cover that is open.)
cover that is open.)
-
PLEASE EXTEND BYPASS-TRAY.
When copying from the bypass tray, be sure to pull out the bypass
tray extension.
tray extension.
18
COVER SHEETS MUST BE THE
SAME SIZE AS THE COPY
PAPER USED.
SAME SIZE AS THE COPY
PAPER USED.
When adding a cover, load paper in the bypass tray that is the
same size as the paper in the tray selected for copying.
same size as the paper in the tray selected for copying.
48
TONER SUPPLY IS LOW.
The toner cartridge must be replaced soon.
73
CHANGE THE TONER CARTRIDGE.
The toner cartridge is out of toner. Replace the toner cartridge.
73
CHECK THE TONER CARTRIDGE.
Make sure that the toner cartridge is installed correctly.
73
THE DOCUMENT FEEDER IS
DISABLED.
DISABLED.
The RSPF has been disabled in the key operator programs. Use
the document glass.
the document glass.
22
SELECTED PAPER TRAY IS
PROHIBITED. PLEASE SELECT
ANOTHER PAPER TRAY.
PROHIBITED. PLEASE SELECT
ANOTHER PAPER TRAY.
This appears when a tray is selected that has been prohibited in
"TRAY SETTINGS" in the custom settings.
"TRAY SETTINGS" in the custom settings.
54
PLEASE CHECK THE PAPER
SIZE OF TRAY <***>.
SIZE OF TRAY <***>.
The tray's paper size setting is different from the actual paper size.
Load the correct size of paper. The tray is indicated in <***>.
Load the correct size of paper. The tray is indicated in <***>.
15
ADD STAPLES.
The finisher is out of staples. Replace the staple cartridge as
explained in "STAPLE CARTRIDGE REPLACEMENT".
explained in "STAPLE CARTRIDGE REPLACEMENT".
74
PLEASE REMOVE PAPER FROM
THE STAPLER COMPILER.
THE STAPLER COMPILER.
Paper remains in the stapler compiler. Remove the paper.
71
MEMORY IS FULL. PRESS [START]
TO BEGIN COPYING OR [CA] TO
CANCEL.
TO BEGIN COPYING OR [CA] TO
CANCEL.
The memory becomes full while scanning originals. Press the
[START] key (
[START] key (
) to copy only the originals that have been
scanned, or press the [CLEAR ALL] key (
) to cancel the job.
-
ar_m318_uk_cpy.book 59 ページ ２００７年１月１５日 月曜日 午前１１時３６分
60
TROUBLESHOOTING AND MAINTENANCE
SELECTED PAPER TRAY IS OUT
OF SERVICE.
OF SERVICE.
Contact your authorised service representative.
-
CHECK STAPLER POSITION OR
STAPLE JAM.
STAPLE JAM.
Staples are jammed in the finisher or the staple case is not
attached correctly. Check the staple case. If the message still
appears after removing the jammed staples, disable the stapler
using "DISABLING OF STAPLER" in the key operator programs
(See the "Key operator’s guide.), and contact your authorised
service representative.
attached correctly. Check the staple case. If the message still
appears after removing the jammed staples, disable the stapler
using "DISABLING OF STAPLER" in the key operator programs
(See the "Key operator’s guide.), and contact your authorised
service representative.
75
(CALL FOR SERVICE SOON.)
It will soon be time for regular maintenance. Contact your
authorised service representative.
authorised service representative.
-
(MAINTENANCE REQUIRED.)
It is time for regular maintenance. Contact your authorised service
representative.
representative.
-
CALL FOR SERVICE.
CODE:
CODE:
Turn off the power and then turn it back on. If this does not clear
the message, write down the 2-digit main code and 2-digit
sub-code and promptly contact your authorised service
representative.
the message, write down the 2-digit main code and 2-digit
sub-code and promptly contact your authorised service
representative.
-
PLEASE CHECK THE ORIGINAL
SIZE. JOB IS CANCELED.
SIZE. JOB IS CANCELED.
The original in the RSPF is longer than the size that was detected.
Reinsert the original, make sure that the size indicated in the
touch panel is the same as the actual size, and begin copying. You
can also select mixed feeding to copy onto paper that matches
each original size after all originals have been scanned.
Reinsert the original, make sure that the size indicated in the
touch panel is the same as the actual size, and begin copying. You
can also select mixed feeding to copy onto paper that matches
each original size after all originals have been scanned.
-
Message
Cause and solution
Page
ar_m318_uk_cpy.book 60 ページ ２００７年１月１５日 月曜日 午前１１時３６分
61
5
TROUBLESHOOTING
If you experience difficulty using the machine, check the following troubleshooting guide before calling for service.
Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting
guide, turn off the power switch, unplug the machine, and contact your authorised service representative. The
following problems are related to the general operation of the machine and copying.
For problems related to the printer, fax, and network scanner functions, see the corresponding operation manuals.
Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting
guide, turn off the power switch, unplug the machine, and contact your authorised service representative. The
following problems are related to the general operation of the machine and copying.
For problems related to the printer, fax, and network scanner functions, see the corresponding operation manuals.
Problems related to machine operation
Problem
Cause and solution
Page
The machine does not operate.
Power switch OFF.
→ Turn the power switch ON.
13
The machine is warming up.
→ The machine requires about 23 seconds to warm up after the
power switch is turned on. While the machine is warming up,
copy settings can be selected but copying is not possible. Wait
until "READY TO COPY." appears.
copy settings can be selected but copying is not possible. Wait
until "READY TO COPY." appears.
13
Out of paper.
→ Load paper.
17
Out of toner.
→ Replace the toner cartridge.
73
Misfeed occurs.
→ Remove the misfed paper.
65
The power is on but copying is not
possible.
possible.
The machine is in auto power shut-off mode.
→ If only the [START] key (
) blinks, auto power shut-off mode
has activated. Press the [START] key (
) to return the machine
to normal operation.
14
Copy mode is not selected.
→ Press the [COPY] key to select copy mode.
10
Two-sided copying is not possible.
Automatic two-sided copying was attempted on paper
that is not suitable for automatic two-sided copying.
that is not suitable for automatic two-sided copying.
→ Two-sided copying is not possible on special paper. Use paper
that is suitable for automatic two-sided copying.
27
Two-sided copying is prohibited in the key operator
programs.
programs.
→ Change the setting in the key operator programs to permit
two-sided copying.
Key
operator’s
guide
Wrong paper size is displayed for
paper in the bypass tray.
paper in the bypass tray.
The bypass tray extension is not pulled out.
→ To detect the paper size correctly, the bypass tray extension
must be pulled out when the paper is loaded.
18
A copy job stops before it is
finished.
finished.
Too many pages have accumulated in the output tray,
causing the tray full sensor to activate. Further
copying is not possible until the pages are removed.
causing the tray full sensor to activate. Further
copying is not possible until the pages are removed.
→ Remove the pages from the output tray.
-
The contrast of the touch panel is
too high or too low.
too high or too low.
The display contrast has not been adjusted.
→ Adjust the contrast using "DISPLAY CONTRAST" in the custom
settings.
54
Image cannot be rotated.
Neither auto paper selection nor auto image mode are
selected.
selected.
→ Rotation copy functions only if auto paper select mode or auto
image mode is selected.
25, 30
Rotation copy is prohibited in the key operator
programs.
programs.
→ Change the setting in the key operator programs to permit
rotation copying.
Key
operator’s
guide
ar_m318_uk_cpy.book 61 ページ ２００７年１月１５日 月曜日 午前１１時３６分
62
TROUBLESHOOTING AND MAINTENANCE
Original size is not selected
automatically, or copying does not
take place on paper that matches
the original size.
automatically, or copying does not
take place on paper that matches
the original size.
The document cover/RSPF was not opened completely
when the original was placed on the document glass.
when the original was placed on the document glass.
→ Open the document cover/RSPF completely, place the original on
the document glass, and close the RSPF.
-
The original contains large black solid areas.
→ If the original contains any large black solid areas, the original
size may not be detected automatically. Use the [SPECIAL
MODES] key to select the original size.
MODES] key to select the original size.
47
The original is smaller than A5 (5-1/2" x 8-1/2") size.
→ When the original is smaller than A5 (5-1/2" x 8-1/2") size, the
size cannot be detected. Use the [PAPER SELECT] key to select
the desired paper size.
the desired paper size.
22
The original is not a standard size.
→ When the original is not a standard size, the size cannot be
detected. Manually select the closest standard original size, or
use the [PAPER SELECT] key to select the desired paper size.
use the [PAPER SELECT] key to select the desired paper size.
22, 47
Paper size for a paper tray cannot
be set.
be set.
A copy, print job, or received fax is being printed.
→ Set the correct paper size after printing is finished.
-
Operation has temporarily stopped because the tray is
out of paper or a misfeed occurred.
out of paper or a misfeed occurred.
→ Load paper or remove the misfeed, finish the copy job, and then
set the paper size.
19, 65
During an interrupt copy job.
→ Set the correct paper size after the interrupt copy job is finished.
34
Misfeed occurs.
→ Remove the misfed paper.
65
Paper tray settings are prohibited in the key operator
programs.
programs.
→ Change the setting in the key operator programs to permit paper
tray settings.
Key
operator’s
guide
Order of copies is incorrect.
The originals were placed in the wrong order.
→ When using the document glass, scan the originals one sheet at
a time beginning from the first page. When using the RSPF, insert
the originals with the first page on top and facing up.
the originals with the first page on top and facing up.
23
The job is cancelled after the
originals were being scanned.
originals were being scanned.
The memory become full while the originals were
being scanned.
being scanned.
→ When using a function such as pamphlet copy or multi shot copy
where all original pages are scanned into memory before copying
begins, scanning will stop and copying will not take place if the
memory becomes full. The number of pages that can be scanned
into memory can be increased by installing more memory.
begins, scanning will stop and copying will not take place if the
memory becomes full. The number of pages that can be scanned
into memory can be increased by installing more memory.
77
Not all pages are copied.
The memory become full while the originals were
being scanned.
being scanned.
→ When the memory becomes full while the originals are being
scanned, you can select whether you want to continue the job
and print only those originals that were scanned, or cancel the
job. If you continue the job, copies will only be made of the
originals that were scanned, and thus all originals cannot be
copied at once.
and print only those originals that were scanned, or cancel the
job. If you continue the job, copies will only be made of the
originals that were scanned, and thus all originals cannot be
copied at once.
-
The RSPF cannot be used.
Use of the RSPF has been prohibited in the key
operator programs.
operator programs.
→ Enable use of the RSPF in the key operator programs.
Key
operator’s
guide
Lighting fixture flickers.
The same power outlet is used for the lighting fixture
and the machine.
and the machine.
→ Connect the machine to a power outlet which is not used for other
electric appliances.
4
Problem
Cause and solution
Page
ar_m318_uk_cpy.book 62 ページ ２００７年１月１５日 月曜日 午前１１時３６分
Click on the first or last page to see other AR-M256 (serv.man18) service manuals if exist.