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When the message “

”

appears in the message display, service by an authorised Sharp
Service Technician will be required soon. Contact your Service Centre
as soon as possible.

  Maintenance required

  Troubleshooting

Always check the message display whenever the copier stops or
operation is not possible. The messages will give you easy-to-follow
directions. If the messages do not give specific  instructions, check the
list below.

Copier does not operate.

Copies are too dark or too
light.

Blank copies.

Copies smear if rubbed.

●

Copier plugged in?

●

Power switch on?

●

Copy density properly adjusted?

●

Is the original placed  face up in the
document feeder tray or face down
on the document glass?

●

Paper too heavy?

●

Paper damp?

●

Paper size indicator properly set?

Plug the copier into a grounded outlet.

Turn the power switch on.

See page 2-16.

Place the original face up in the
document feeder tray or face down on
the document glass.

Use copy paper within the specified
range. See page 4-2.

Replace with dry copy paper. Be sure
to store copy paper in a dry location.

When changing the copy paper size in
a tray, be sure to adjust the paper size
indicator. See page 4-4.

Problem

Solution

Copy size is different from
the selected paper size.

Problem

Solution

Paper misfeeds frequently.

Dust, dirt, smudges appear
on copies.

Touch panel is too dark or
too light.

●

Non-standard paper used?

●

Is paper properly installed?

●

Pieces of paper inside copier?

●

Paper curled or damp?

●

Document glass, RADF transport
belt dirty?

●

Is LCD contrast  properly
adjusted?

Use standard paper.
If using special papers, feed the paper
through the bypass tray.

See pages 2-14 and 4-2.

Remove all pieces of misfed paper.
See page 5-2.

Store copy paper flat in the wrapper in
a dry location. See page 4-8.

Clean regularly. See page 6-6.

Adjust the LCD contrast.
See page 6-7.

If a problem persists after checking the above, please consult your key
operator prior to contacting your authorised Sharp Service Centre.

An automatic self-diagnostic function is built into this copier. Should the
copier malfunction, the self-diagnostic function will locate the problem
and stop the copier to prevent damage. An alphanumeric code will
appear in the message display.

Example
Should the copier stop completely, and the message “

” appear in the message display, contact your

authorised Sharp Service Centre.

★ KEY OPERATOR

  Troubleshooting