Sharp UP-3500 (serv.man34) User Manual / Operation Manual ▷ View online
52
When the master or back-up master recovers from a breakdown, the recovery declaration operation should
be taken to inform satellites of the recovery.
be taken to inform satellites of the recovery.
(1) When the master recovers from a breakdown – Recovery declaration
at the back-up master
Flow of a recovery declaration at the back-up master
1) The recovery declaration operation is done at the back-up master.
2) Each satellite stops sending updated GLU data (and clerk data*) to the back-up master
temporarily.
3) The back-up master sends the updated GLU data (and clerk data*) files to the master.
4) The back-up master informs all satellites of the master's recovery.
5) The satellites restart sending updated GLU data (and clerk data*) to the master and the IRC
system returns to the normal state.
*Only for the centralized clerk file system
The recovery declaration procedure is as follows:
1.
Enter the PGM2 mode from the mode selection window.
2.
Select “7 DECLARE & RECOVERY MA/BMA” from the displayed menu.
The DECLARE & RECOVERY MA/BMA window will appear.
3.
Select “2 SYNCHRONIZE DB MA/BMA.”
3) Updated data file
Satellite
4) Master
recovery
information
recovery
information
2) Transmission stops temporarily.
Recovery declaration
1) Recovery
declaration
operation
declaration
operation
Back-up master
Master
5) Restart of updated
data transmission
data transmission
3. Recovery declaration
53
(2) When the back-up master recovers from a breakdown – Recovery
declaration at the master
Flow of a recovery declaration at the master
1) The recovery declaration operation is done at the master.
2) Each satellite stops sending updated GLU data (and clerk data*) to the master temporarily.
3) The master sends the updated GLU data (and clerk data*) files to the back-up master.
4) The master informs all satellites of the back-up master's recovery.
5) The satellites restart sending updated GLU data (and clerk data*) to the back-up master and the
IRC system returns to the normal state.
*Only for the centralized clerk file system
The recovery declaration procedure is the same as “(1) When the master recovers from a breakdown.”
2) Transmission stops
temporarily.
temporarily.
3) Updated data file
Satellite
4) Back-up master
recovery information
recovery information
Back-up master
Master
1) Recovery declaration
5) Restart of updated data transmission
54
5
Error Recovery
In case of trouble, you can forcibly clear a specific item memory causing the trouble using the manual clear
operation to restore the system. This operation should be done only when the master or system breaks
down.
operation to restore the system. This operation should be done only when the master or system breaks
down.
(1) Manual clearing procedure
With the following procedure, you can specify and clear an item memory causing trouble.
Clearing procedure
1.
Enter the PGM2 mode from the mode selection window.
2.
Select “4 DATA CLEAR” from the displayed menu.
The DATA CLEAR window will appear.
3.
Referring to the list below, select an appropriate item memory to be cleared to restore the system.
The above-mentioned manual clearing jobs should be performed at the advice of your
authorized SHARP dealer.
authorized SHARP dealer.
(2) List of manual clearing items
Manual clearing of the clerk
sign-on state
Manual clearing of the ‘GLU
data in use’ state
Manual clearing of the
GENERAL (dept. and
transaction) data memory
Manual clearing of the hourly
sales data memory
Manual clearing of the clerk
sales data memory
Manual clearing of the cashier
sales data memory
Manual clearing of the daily net
sales data memory
Manual clearing of the T-LOG
buffer
Manual clearing of the electronic
journal data
M
M
M
M
M
M
M
M
M
-
-
S
S
S
S
S
S
S
Effective only for clerks who is in the
sign-on state at the master. (*2)
This operation clears all GLU data
that is currently in use.
Only for the clerk + cashier system.
For T-LOG polling, see page 17.
SIGN ON FLAG
GLU USED FLAG
TRANSACTION
HOURLY
CLERK
CASHIER
DAILY NET
T-LOG
E. JOURNAL
Master(M)
Satellite(S)
Item
Description
Terminal*1
Remarks
*
1
‘M’ denotes manual clearing functions available at the master while ‘S’ denotes manual clearing functions available at
satellites.
*
2
Clerk sales data for each satellite at which a clerk signs on is not collected by manual clearing of the sign-on state.
Clerk sales data is collected only when sign-off operation is done correctly at satellites.
NOTE
1. Manual clear operation
55
If a transmission job from the master to a satellite is not performed successfully, the master either
terminates the job immediately or enters command entry awaiting state depending on whether the system
retry function has been disabled or enabled. When the system retry function has been enabled, the master
awaits entry of a command and retries access depending on the commands as explained on the following
page.
System retry function is also available at satellites depending on a type of transmission error.
terminates the job immediately or enters command entry awaiting state depending on whether the system
retry function has been disabled or enabled. When the system retry function has been enabled, the master
awaits entry of a command and retries access depending on the commands as explained on the following
page.
System retry function is also available at satellites depending on a type of transmission error.
This function is used in the following cases:
• The master has failed to download preset or updated data to all or some of the satellites.
• The master has failed to collect sales report data from all or some of the satellites.
• The satellite has failed to download data to other machines.
• A clerk has failed to sign off at a satellite.*
• The master has failed to collect sales report data from all or some of the satellites.
• The satellite has failed to download data to other machines.
• A clerk has failed to sign off at a satellite.*
Whether the system retry function is enabled or disabled when a transmission error occurs is
programmed both at the master and a satellite. (See “5. Specifying whether to enable or disable the
system retry function when a transmission error occurs” on page 41.)
programmed both at the master and a satellite. (See “5. Specifying whether to enable or disable the
system retry function when a transmission error occurs” on page 41.)
*When a clerk has failed to sign off at a satellite for some reason (e.g. the master is busy), the RETRY
and ABORT commands are available but the IGNORE command is not.
(1) When the system retry function is disabled
The master terminates the transmission job immediately in the following two ways.
If none of the satellites have successfully transmitted data, the transmission is regarded as having
ended with an error, which is equivalent to ABORT as discussed on the following page.
If there is any satellite which has successfully transmitted data, the transmission is regarded as either
successful or unsuccessful depending on the type of transmission job. In this case, the transmission
regarded as successful and the one regarded as unsuccessful are equivalent to IGNORE and ABORT,
respectively, both of which are explained on the following page.
If none of the satellites have successfully transmitted data, the transmission is regarded as having
ended with an error, which is equivalent to ABORT as discussed on the following page.
If there is any satellite which has successfully transmitted data, the transmission is regarded as either
successful or unsuccessful depending on the type of transmission job. In this case, the transmission
regarded as successful and the one regarded as unsuccessful are equivalent to IGNORE and ABORT,
respectively, both of which are explained on the following page.
2. System retry function
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