DOWNLOAD Sharp XE-A113 (serv.man5) Service Manual ↓ Size: 5.87 MB | Pages: 127 in PDF or view online for FREE

Part

1

 QUICK START GUIDE

Part

2

Part

3

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine.  It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.

When the following error codes are displayed, press the 

l

key and take a proper action according to the table

below.

Fault

Checking

The display won’t illuminate even when the mode switch 
is turned to any other position than “    ”.

• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the 
  AC outlet?

(2) 

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown in 
  “PREPARING THE CASH REGISTER” on page 8?
  (Note that initialization clears all the data and programmed 
  settings stored in memory.)

(1) 

The display is illuminated, but the whole machine 
refuses registrations.

• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?

(3) 

No receipt is issued.

• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?

(4) 

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly? 
• Is there a paper jam?

(5) 

Printing is unusual.

• Is the print roller arm securely locked?
  Open the print roller arm, and lock the arm by following 
  the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?

(6) 

Continuous printing stops.

• Display shows “– – – – –”.
  Printing will automatically restart after several seconds.

(7) 

Error

Error status

Action

code

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E03

Undefined code is entered.

Enter a correct code

E07

Memory is full (in the 

a

key programming). 

Program the 

a

key within 25 steps.

E11

Compulsory depression of the 

s

key for 

Press the 

s

key and continue the operation.

direct finalization

E12

Compulsory tendering

Make a tendering operation.

E32

No entry of a clerk code

Make a clerk code entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong entries in the 

mode.

 A113_1 Quick Start Guide  06.9.11 6:35 PM  Page 31

Clerk assignment
Prior to any item entries, clerks must enter their clerk codes into the register.  However, the code entry may not
be necessary when the same clerk handles the consecutive transactions.

Receipt ON/OFF function
When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper
using the receipt ON/OFF function. To disable receipt printing, press the 

R

key in the OP X/Z position.  This

key toggles the receipt printing status ON and OFF.
The register will print reports regardless of the receipt state, so the paper roll must be installed.  
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function being OFF
status, press the 

R

key.  This will produce a receipt.  However, if more than 30 items were entered, the

receipt will be issued in a summary receipt.

Copy receipt
You can print a copy receipt by pressing the 

R

key when the receipt ON/OFF function is in the “ON” status.

To realize this function, you must enable the function.  Please refer to page 56 (Job code 63).

Power Save Mode
The register will enter into power save mode when no entries are performed based on the pre-programmed time
limit (by default, 30 minutes).
When the register goes to the power save mode, all display lights will turn off except the decimal point at the
leftmost position.  The register will return to the normal operation mode when any key is pressed or a mode is
changed with the mode key.  Please note when the register is recovered by a key entry, its key entry is invalid.
After the recovery, start the key entry from the beginning.

In the following examples, your register will go into an error state accompanied with a warning beep and an error
symbol “

” on the display.  Clear the error state by pressing the 

l

key and take the proper action.

Please refer to the error code table on page 31.
• Enter over a 32-digit number (entry limit overflow): Cancel the entry and re-enter the correct number.
• An error in key operation: Clear the error and continue operation.
• An entry beyond a programmed amount entry limit: Check to see if the entered amount is correct.  If it is

correct, it can be rung up in the MGR mode.  Contact your manager.

• An including-tax subtotal exceeds eight digits: Delete the subtotal by pressing the 

l

key and press the

A

, 

X

, 

Y

, 

c

or 

b

key to finalize the transaction.

2

L

Clerk code

To display the signed-on clerk code

L

L

■ Sign-off (in REG, MGR,         mode)

■ Sign-on (in REG, MGR,         mode)

1

 A113_2 FOR THE OPERATOR  06.9.11 6:37 PM  Page 32

Part

2

 FOR THE OPERATOR

Part

3

Part

1

Error escape function
To quit a transaction due to an error or an unforeseen event, use the error escape function as shown below:

The transaction is voided (treated as a subtotal void) and the receipt is issued by this function.  If you have
already entered a tendered amount, the operation is finalized as a cash sale.

The cash register provides a maximum of 50 departments for a merchandise classification.  Group attributes,
such as taxable status, are applied to items when they are entered to the departments.

For department 1 to 16, enter a unit price and press a department key.  If you use a programmed unit price,
press a department key only.
For department 17 to 32, enter a unit price, press the 

D

key and press a department key.  If you use a

programmed unit price, press the 

D

key and press a department key.

*

1

Less than the programmed upper limit amounts
When zero is entered, only the sales quantity is
added.

*

2 

For the departments 17 through 32, press the

D

key.

D

D

!

Enter a department (dept.) code and press the 

d

key, then enter a unit price and press the 

d

key again.  If

you use a programmed unit price, enter a dept. code and press the 

d

key.

*

1

Less than the programmed upper limit
amounts
When zero is entered, only the sales
quantity is added.

For another merchandise classification, the cash register provides a maximum of 200 PLUs/subdepartments.
PLUs are used to call up preset prices by a code entry.  Subdepartments are used to classify merchandise into
smaller groups under the departments.  Every PLU and subdepartment has a code from 1 to 200, and should
belong to a department to obtain attributes of that department.

Dept. code

(1 to 50)

Unit price *

1

(max. 8 digits)

When using a programmed unit price

(In case only preset price entry is allowed.)

d

d

Department key

Unit price *

1

(max. 8 digits)

When using a programmed unit price

D

*

2

3

l

Transaction 

To clear the error state

E

E

 A113_2 FOR THE OPERATOR  06.9.11 6:37 PM  Page 33

By default, these 200 codes are set to PLU mode and zero for unit price.

* Less than the programmed upper limit

amounts
When zero is entered, only the sales
quantity is added.

You can use this function for entering a sale of two or more of the same items.  Consecutive pressing of a
department key, 

d

key or 

p

key is as shown on key operation example below.

1200 

(

 

(

500 

D

 

!

 

!

 

)

 

)

D

 

"

 

"

 50 

d

 1500 

d

 

d

33 

d

 

d

2 

p

 

p

11 

p

 1200 

p

 

p

A

Subdepart-
ment entry

PLU entry

Department entry

Subdepartment
entry

PLU entry

Department entry

1200 

(

500 

D

 

!
)

D

 

"

 50 

d

 1500 

d

33 

d

2 

p

11 

p

 1200 

p

A

PLU code

p

Unit price *

(max. 8 digits)

p

PLU code

p

 A113_2 FOR THE OPERATOR  06.9.11 6:37 PM  Page 34