Panasonic PT-RQ13K (serv.man2) Service Manual ▷ View online
INF-27
SECTION 1 SERVICE INFORMATION
< RQ13K >
4. 5. Security password
4.5.1. Control device password
Take the procedure below to restore the factory default password (AAAA).
1. Press the [AUTO SETUP] button on the remote control or on the control panel of projector for more than 3 seconds while
the control device password input request menu is displayed on the screen.
2. Press the [▼] button for more than 3 seconds.
The password will be initialized.
4.5.2. Initial security password
Initial password : Press [p u q t p u q t] button sequentially and press [ENTER] button.
If the initial password has been changed, ask user to have it.
4.4.3. How to remove the Interface Board
Handle
Fig. 1
1) Remove the Interface Board. (Fig. 1)
f
.
.
f
Hold the handle of the Interface Board and remove it slowly.
2) Attach the slot cover.
f
Attach the stored slot cover
1).
Attention
f
Always attach the slot cover on the blank slot.
f
Store the removed Interface Board inside an antistatic bag.
INF-28
SECTION 1 SERVICE INFORMATION
< RQ13K >
5. Troubleshooting
5. 1. Power/Light source/temperature/fIlter indicators
5. 1. 1. Power indicator
5. 1. 2. Light source/temperature/fIlter indicators
Indicate the status of the power. Check the status of the power indicator <ON (G)/STANDBY (R)> before operating
the projector.
Power indicator <ON (G)/STANDBY (R)>
Indicator status
Projector status
Off
The main power is switched off.
Red
Lit
The power is switched off. (standby mode)
Projection will start when the power on <b> button is pressed.
f
The projector may not operate when the light source indicators <LIGHT1>/<LIGHT2>
or the temperature indicator <TEMP> are blinking.
Green
Lit
Projecting.
Orange
Lit
The projector is preparing to switch off the projector.
The power is switched off after a while. (Changes to the standby mode.)
Note
f
While the power indicator <ON (G)/STANDBY (R)> lights in orange, the fan is running to cool the projector.
f
For approximately 15 seconds after the projector is switched off, the indicator does not light up even if the power is switched on. Turn on the
power again after the power indicator <ON (G)/STANDBY (R)> lights in red.
f
The projector consumes power even in standby mode (power indicator <ON (G)/STANDBY (R)> lit in red). Refer to Operating Instructions
“Power consumption” for the power consumption.
f
When the projector receives the signal from the remote control, the power indicator <ON (G)/STANDBY (R)> will blink in the following color
according to the status of the projector.
g
When the projector is in projection mode: Green
g
When the projector is in standby mode: Orange
However, if the [PROJECTOR SETUP] menu → [STANDBY MODE] is set to [ECO], the indicator will stay lit in red and will not blink if the
projector is in standby mode.
f
The power indicator <ON (G)/STANDBY (R)> will blink slowly in green while the shutter function is in use (shutter: closed), or while the
function of the [PROJECTOR SETUP] menu → [NO SIGNAL LIGHTS-OUT]
is operating and the light source is turned off.
If a problem occurs inside the projector, the light source
indicators <LIGHT1/LIGHT2>, temperature indicator
<TEMP>, or filter indicator <FILTER> will inform you by
lighting or blinking in red.
Light source indicator <LIGHT1>
Light source indicator <LIGHT2>
Temperature indicator <TEMP>
Filter indicator <FILTER>
INF-29
SECTION 1 SERVICE INFORMATION
< RQ13K >
Temperature indicator <TEMP>
Indicator status
Lighting in red
Blinking in red
(2 times)
Blinking in red
(3 times)
Status
Warm-up status
Internal temperature is high
(warning).
Internal temperature is high
(standby status).
The cooling fan has
stopped.
Cause
f
Did you turn on the power
when the temperature
was low (around 0 °C
(32 °F))?
f
Is the air intake/exhaust port blocked?
f
Is the room temperature high?
f
TER> lit?
―
Solution
f
W
in the current status.
f
Install the projector in a
location with the operating
environment temperature
between 0 °C (32 °F) and
45 °C (113 °F)
*1
.
f
Remove any objects that are blocking the air intake/
exhaust port.
f
Install the projector in a location with the operating
environment temperature between 0 °C (32 °F) and
45 °C (113 °F)
*1
, and ambient humidity between 10 %
and 80 % (no condensation).
f
f
Repair
*1 The operating environment temperature should be between 0 °C (32 °F) and 40 °C (104 °F) if the projector is used at an altitude between 1 400 m
(4 593') and 4 200 m (13 780') above sea level. When the [PROJECTOR SETUP] menu → [OPERATION SETTING] → [OPERATING MODE] is
set to [ECO], [LONG LIFE1], [LONG LIFE2], or [LONG LIFE3], the operating environment temperature should be between 0 °C (32 °F) and 40 °C
(104 °F), regardless of the altitude. When the Smoke Cut Filter is used, the operating environment temperature should be between 0 °C (32 °F) and
35 °C (95 °F).
When the [PROJECTOR SETUP] menu → [OPERATION SETTING] → [OPERATING MODE] is set to [ECO], [LONG LIFE1], [LONG LIFE2], or
[LONG LIFE3], the projector cannot be used at an altitude of 2 700 m (8 858') or higher above sea level. When the Smoke Cut Filter is used, the
projector cannot be used at an altitude of 1 400 m (4 593') or higher above sea level.
Filter indicator <FILTER>
Indicator status
Lighting in red
Blinking in red
Status
The temperature inside or outside the projector is abnormally high.
attached.
Cause
f
f
Is the air intake/exhaust
port blocked?
f
Is the projector used at
an altitude of 4 200 m
(13 780')
*1
or higher
above sea level?
f
attached?
Solution
f
Clean or replace the air
f
Remove any objects that
are blocking the air intake/
exhaust port.
f
Do not use the projector
at an altitude of 4 200 m
(13 780')
*1
or higher
above sea level.
f
*1 When the [PROJECTOR SETUP] menu → [OPERATION SETTING] → [OPERATING MODE] is set to [ECO], [LONG LIFE1], [LONG LIFE2], or
[LONG LIFE3], the projector cannot be used at an altitude of 2 700 m (8 858') or higher above sea level. When the Smoke Cut Filter is used, the
projector cannot be used at an altitude of 1 400 m (4 593') or higher above sea level.
Light source indicators <LIGHT1>/<LIGHT2>
Indicator status
Blinking in red
(2 times)
Blinking in red
(3 times)
Status
The light source does not light up, or the light source turns off while the projector is in use.
Cause
―
Solution
f
Turn the <MAIN POWER> switch to <OFF>
and turn on the power again.
Note
f
If the light source indicators <LIGHT1>/<LIGHT2> are still lit or blinking after taking the measures, ask your dealer for repair.
f
The light source indicator corresponding to the light source being lit will light up in green if the projector is in projection mode and there is no
indication of problem by lighting or blinking in red.
INF-30
SECTION 1 SERVICE INFORMATION
< RQ13K >
5. 2. Shutdown system
This projector provides the shutdown function to set into the standby mode immediately for product safety when the projector
has the fan operation error or lightning error.
LED indication sta-
tus
Self-
diagnosis
Shutdown detection
Probable cause
OSD warning, others
Not lighting or flashing
–
Power circuit (PF -Board)
Fuse (F9000) : Rated 20A
Blown out of fuse
(with another reason)
–
–
Driver circuit (D-Board)
Fuse (F9601) : Rated 5A
Blown out of fuse
(with another reason)
–
STANDBY/ON LED blinks
3 times in red
F90/F91/F92 FPGA config error or communication
error
Failure on signal processing part
F90: FPGA (No response)
F91: FPGA1 (ID / Ver. Abnormality)
F92: FPGA2/3 (ID / Ver. Abnormality)
–
–
Main software boot error
Main microprocessor rewrite error
–
F81/F82/F83
Formatter initializing error
FM-P.C.Board failure, FPC connection
failure. Connector contact failure
F81: Red, F82: Green, F83: Blue
–
FC0
No POWER_GOOD signal to FM
PF/PB-P.C.B failure
–
FH1/FH3
(FH0/FH2)
Phosphor wheel rotation speed
Detected by FPGA/MAIN (SUB/MAIN)
a
a
Under 88Hz or over 191Hz
* Shutdown if the NG is detected be-
fore turning on the light at power-on.
Connector contact failure,
Phosphor wheel or drive circuit failure
FH1(FH0): PW1
FH3(FH2): PW2
–
–
AC input voltage
a
a
Less than AC 65V
Out of operating AC voltage
–
STANDBY/ON LED lights
in red
TEMP LED lights
H11
Intake air temperature sensor
a Lower than -20ºC
Intake air temperature sensor error
–
H12
Optical module temperature sensor
a Lower than -20ºC
DMD temperature sensor error
–
H13
Exhaust air temperature sensor
a Lower than -20ºC
Exhaust air temperature sensor error
–
H14
LD1 temperature sensor
a Lower than -20ºC
LD1 temperature sensor error
–
H15
LD2 temperature sensor
a Lower than -20ºC
LD2 temperature sensor error
–
TEMP LED blinks 3 times
(In Warning: TEMP LED
lights)
FE1~FE9
FF0~FF7
(F50~F59)
(F70~F76)
Each FAN sense signal
a Fan rotation signal is not detected
for more than 5 sec.
Each FAN sense signal
a Fan rotation is lower than 70% of
target for more than 5 seconds
Connector disconnection
Fan rotation error, end of life
If one of the fans stops,
the projector does not shut
down and reduces the LD
output until turning off. If
more than two fans have
an error, the projector shut
down.
Each FAN sense signal
a Fan rotation is lower than 80% of
target for more than 5 seconds
FJ0
FJ1
(F00)
(F01)
Each Pump sense signal
a Pump rotation signal is not detected
for more than 5 sec.
Each Pump sense signal
a Pump rotation is lower than 70% of
target for more than 5 seconds
Connector disconnection
Pump rotation error, end of life
FJ0 (F00): PUMP1
FJ1 (G01): PUMP2
–
Each Pump sense signal
a Pump rotation is lower than 80% of
target for more than 5 seconds
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