Panasonic PT-JW130GWE / PT-JW130GBE Service Manual ▷ View online
SECTION 1 SERVICE INFORMATION
<PT-JW130>
6. Troubleshooting
6. 1. Shutdown system
When something wrong such as stop of fan happens, the projector has a function to be on standby immediately.
Indicator
Shutdown detection
Probable cause
OSD warning, etc
Not lighting or flashing
Interlock switch status
⇒
⇒
OFF state
Rear cover is not installed
－
Primary side power fuse
⇒
⇒
AC line : 5A or more
Failure of power circuit
－
Sub microprocessor
⇒
⇒
Communication error (UART)
Failure of communication lines to main
microprocessor
microprocessor
－
Color wheel Index signal
⇒
⇒
Lower than 45Hz
Failure of color wheel
Bad connection
Bad connection
－
DMD temperature sensor
⇒
⇒
Lower than -20ºC (3 sec)
Each fan sense signal
⇒
⇒
No signal (more than 3 sec)
Connector disconnection
Fan rotation failure
Fan rotation failure
－
Each fan sense signal
⇒
⇒
Less than 70% of target
speed (more than 120 sec)
Warning :
Less than 80% of target
speed (more than 120 sec)
Warning :
Less than 80% of target
speed (more than 120 sec)
Fan rotation failure
Life time of the fan
Life time of the fan
－
("TEMPERATURE WARNING")
Intake air temperature sensor
⇒
⇒
Higher than 48ºC (30 sec)
⇒
Lower than -2ºC (3 sec)
Intake air temperature error
High temperature of environment
Ventilation holes are blocked
Low temperature of environment
High temperature of environment
Ventilation holes are blocked
Low temperature of environment
43 ℃ / 1 ℃
"TEMPERATURE WARNING"
"TEMPERATURE WARNING"
DMD temperature sensor
⇒
⇒
Higher than 65ºC (3 sec)
⇒
Lower than -3ºC (3 sec)
DMD temperature error
High temperature of environment
Ventilation holes are blocked
Low temperature of environment
High temperature of environment
Ventilation holes are blocked
Low temperature of environment
63 ℃ / 0 ℃
"TEMPERATURE WARNING"
"TEMPERATURE WARNING"
LD driver microprocessor
⇒
⇒
Non lighting status
⇒
Communication error (UART)
Failure of LD unit or LD driver circuit
Failure of communication lines to main
microprocessor
Failure of communication lines to main
microprocessor
－
Phosphor wheel Index signal
⇒
⇒
Lower than 45Hz
Failure of phosphor wheel
Bad connection
Bad connection
－
LIGHT LED blinks 2 times
Secondary side power fuse
⇒
⇒
12V line : 3.5A or more
Failure of signal processing circuit
－
Main microprocessor
⇒
⇒
No response
Main microprocessor boot error (hang up)
－
FPGA
⇒
⇒
No response
Configuration error
(Failure of signal processing circuit)
(Failure of signal processing circuit)
－
＋
3.3V line
⇒
No voltage (more than 2 sec)
Instantaneous power failure
Failure of +3.3V circuit
Failure of +3.3V circuit
－
TEMP LED blinks 3 times
(Warning：
TEMP LED lights)
(Warning：
TEMP LED lights)
LD unit temperature sensor
⇒
⇒
Higher than 75ºC (3 sec)
⇒
Lower than -3ºC (3 sec)
LD unit temperature error
Abnormal mounting of heatsink
Ventilation holes are blocked
Low temperature of environment
Abnormal mounting of heatsink
Ventilation holes are blocked
Low temperature of environment
STANDBY/ON LED
blinks in red 3 times
blinks in red 3 times
DMD drive circuit
⇒
⇒
DMD device error
Bad connection (A30-A31)
Failure of DMD chip
Failure of DMD chip
－
LIGHT LED blinks 3 times
73 ℃ / 0 ℃
"TEMPERATURE WARNING"
"TEMPERATURE WARNING"
TEMP LED blinks 2 times
(Warning：
TEMP LED lights)
(Warning：
TEMP LED lights)
Bad connection of DMD temp sensor
Failure of DMD temp sensor
Failure of DMD temp sensor
－
TEMP LED lights
Intake air temperature sensor
⇒
⇒
Lower than -20ºC (3 sec)
Bad connection of intake air temp sensor
Failure of intake air temp sensor
Failure of intake air temp sensor
－
LD unit temperature sensor
⇒
⇒
Lower than -20ºC (3 sec)
Bad connection of LD unit temp sensor
Failure of LD unit temp sensor
Failure of LD unit temp sensor
－
INF - 16
SECTION 1 SERVICE INFORMATION
<PT-JW130>
6. 2. System log data acquisition method
6. 2. 1. Equipment to be used
1. Computer : Use to get the log data
2. Service Software : ［DataLogBackup.exe］ Please prepare the service software.
<When connecting via wired LAN>
3. Communication cable : LAN cable (Category 5 or higher)
2. Service Software : ［DataLogBackup.exe］ Please prepare the service software.
<When connecting via wired LAN>
3. Communication cable : LAN cable (Category 5 or higher)
6. 2. 2. Network connection Preparations
1. Connect the projector and a computer using a LAN cable.
2. Open the [NETWORK] menu and confirm [WIRED LAN] settings.
3. Based on setting of the projector, configure the network of the computer.
2. Open the [NETWORK] menu and confirm [WIRED LAN] settings.
3. Based on setting of the projector, configure the network of the computer.
・
Set the IP address of computer to the same IP address group of the projector.
・
If the projector is in the factory default settings, configure the network settings
of the computer side as follows, and then you can use network functions.
1. Open the [NETWORK] menu and confirm the [WIRELESS LAN] settings.
2. Based on setting of the projector, configure the network of the computer.
2. Based on setting of the projector, configure the network of the computer.
・
Set the IP address of computer to the same IP address group of the projector.
・
If [M-DIRECT] is set on the projector side, set “Obtain an IP address automatically”
in the network setting on the computer side.
・
If [USER1] through [USER3] are set on the projector side, follow the instructions
of your network administrator and configure each network setting item of your
computer and the projector.
3. Connect the computer to the network set for the projector.
・
Click in the task tray (lower right of the computer screen).
If [M-DIRECT] is set on the projector, select the same name as SSID set for the projector.
・
If the projector is in the default settings and [M-DIRECT] is set, [SSID] is [M-DIRECTxxxx]
(xxxx stands for the last four-digit number of the network ID).
・
If [USER1] through [USER3] are set on the projector, select the same name as SSID of your access point.
6. 2. 3. Acquisition of log data
1. Set the projector to "Normal-Standby" mode (POWER indicator is red blinking).
2. Start up service software [DataLogBackupSN.exe] with a computer.
2. Start up service software [DataLogBackupSN.exe] with a computer.
[IP ADDRESS]
192.168.10.101
[SUBNET MASK]
255.255.255.0
[DEFAULT GATEWAY]
192.168.10.1
When connecting via wired LAN
Computer
Projector
LAN cable (straight)
LAN cable (straight)
Hub
<Connection Example>
When connecting via wireless LAN
<Connection Example>
IEEE802.11a/b/g/n
Computer
Projector
INF - 17
SECTION 1 SERVICE INFORMATION
<PT-JW130>
3. 1) Select " Option " → " Setting ".
2) Select the connection method, enter the setting information of the projector.
2) Select the connection method, enter the setting information of the projector.
・
The factory default setting of the user name is "admin1" and the password is "panasonic".
4. Select " Log (SYSTEM) " and set up the log display method, click the [ Get ] button.
5. System log is displayed.
* Select " Show All Log " or " Show Error Only "
①
②
③
INF - 18
SECTION 1 SERVICE INFORMATION
<PT-JW130>
6. 2. 4. Error cord of system log
Bit
Factor
Description
0
00000000 00000001
Intake air temperature warning
1
00000000 00000002
DMD temperature warning
2
00000000 00000004
LD unit temperature warning
3
00000000 00000008
Intake / DMD / LD low temperature warning
Environment temperature is low
4
00000000 00000010
Intake air temperature error
5
00000000 00000020
DMD temperature error
6
00000000 00000040
LD unit temperature error
7
00000000 00000080
Intake / DMD / LD low temperature error
Environment temperature is low (shutdown)
8
00000000 00000100
Unused
9
00000000 00000200
LD1 synchronization signal abnormality
10
00000000 00000400
LD2 synchronization signal abnormality
11
00000000 00000800
LD3 synchronization signal abnormality
12
00000000 00001000
LD4 synchronization signal abnormality
13
00000000 00002000
LD1 factory adjusted value abnormality
14
00000000 00004000
LD2 factory adjusted value abnormality
15
00000000 00008000
LD3 factory adjusted value abnormality
16
00000000 00010000
LD4 factory adjusted value abnormality
17
00000000 00020000
LD1 voltage abnormality
18
00000000 00040000
LD2 voltage abnormality
19
00000000 00080000
LD3 voltage abnormality
20
00000000 00100000
LD4 voltage abnormality
21
00000000 00200000
LD1 20V (light source) voltage abnormality
22
00000000 00400000
LD2 20V (light source) voltage abnormality
23
00000000 00800000
LD3 20V (light source) voltage abnormality
24
00000000 01000000
LD4 20V (light source) voltage abnormality
25
00000000 02000000
LD1 WDT reset abnormality
26
00000000 04000000
LD2 WDT reset abnormality
27
00000000 08000000
LD3 WDT reset abnormality
28
00000000 10000000
LD4 WDT reset abnormality
29
00000000 20000000
Rear cover open error
Rear cover is not installed (Interlock switch is OFF)
30
00000000 40000000
Unused
31
00000000 80000000
Unused
32
00000001 00000000
Intake air temperature sensor disconnected
Intake air temp detect line has breaking of wire
33
00000002 00000000
DMD temperature sensor disconnected
DMD temp detect line has breaking of wire
34
00000004 00000000
LD unit temperature sensor disconnected
LD temp detect line has breaking of wire
35
00000008 00000000
Unused
36
00000010 00000000
Unused
37
00000020 00000000
Remaining battery level warning
Remaining battery level is low (A-P.C.Board)
38
00000040 00000000
Unused
39
00000080 00000000
Unused
40
00000100 00000000
Unused
41
00000200 00000000
Unused
42
00000400 00000000
FAN1 error
Intake fan or fan driver circuit is failure
43
00000800 00000000
FAN2 error
Power fan or fan driver circuit is failure
44
00001000 00000000
Unused
45
00002000 00000000
Unused
46
00004000 00000000
Unused
47
00008000 00000000
Unused
48
00010000 00000000
Unused
49
00020000 00000000
Unused
50
00040000 00000000
Unused
51
00080000 00000000
Unused
52
00100000 00000000
Unused
53
00200000 00000000
Unused
54
00400000 00000000
Unused
55
00800000 00000000
Unused
56
01000000 00000000
Unused
57
02000000 00000000
Unused
58
04000000 00000000
Unused
59
08000000 00000000
Unused
60
10000000 00000000
Unused
61
20000000 00000000
Unused
62
40000000 00000000
Unused
63
80000000 00000000
Unused
Error code (hex)
LOWE
R
Projector internal high temperature warning
Ventilation holes are blocked
Environment temperature is high
Ventilation holes are blocked
Environment temperature is high
Projector internal high temperature error (shutdown)
Ventilation holes are blocked
Environment temperature is high
Ventilation holes are blocked
Environment temperature is high
Error was detected when light source starting
(Lighting is possible)
(Lighting is possible)
Error was detected when light source starting
(Lighting is failure)
Shutdown in the case of all (LD1-LD4) system failure
(LIGHT LED blinks 3 times)
(Lighting is failure)
Shutdown in the case of all (LD1-LD4) system failure
(LIGHT LED blinks 3 times)
INF - 19
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