Panasonic PT-EZ590E / PT-EZ590LE / PT-EW650E / PT-EW650LE / PT-EW550E / PT-EX620E / PT-EX620LE / PT-EX520E (serv.man2) Service Manual ▷ View online
INF-23
SECTION 1 SERVICE INFORMATION
<EZ590/EW650/EW550/EX620/EX520>
5. 2. Shutdown system
This projector provides the shutdown function to set into the standby mode immediately for product safety when the projector
has the fan operation error or lamp lightning error.
has the fan operation error or lamp lightning error.
LED indication status
Shutdown detection
Probable cause
OSD warning
Not lighting or flashing
Power supply block
Fuse : Rated 8A
Blown out of fuse(with another reason)
Disconnecting the connectors
Power board failure
Ballast board failure
Disconnecting the connectors
Power board failure
Ballast board failure
–
Ballast board
Fuse : Rated 5A
Fuse : Rated 5A
Blown out of fuse(with another reason)
Disconnecting the connectors
Disconnecting the connectors
–
Thermal fuse
a Over 115ºC
Blown out of thermal fuse (with another reason)
Check usage environment
Disconnecting the thermal fuse
Disconnecting the thermal fuse
–
Sub-microprocessor communication error
Sub-microprocessor failure
Disconnection the communication lines
Disconnection the communication lines
–
ON(G)/STANDBY(R) LED
blinks in red
FPGA initializing error or communication
error
error
Failure on signal processing part
–
LAMP LED lights
Lamp runtime
a
More than 4000/5000 hours
(Normal/Eco)
(Shutdown in 10 minutes)
Lamp runtime is over
“REPLACE LAMP IN ** MIN-
UTES, POWER WILL TURN OFF
AND GO INTO STANDBY MODE
AUTOMATICALLY.”
LAMP LED blinks
(0.5 seconds cycle)
(0.5 seconds cycle)
Lamp igniting error/Lamp goes off
Lamp cover not installed
Disconnecting the connectors
Lamp error/burning
Disconnecting the connectors
Lamp error/burning
Ballast block error
–
FILTER LED lights
Sum of the fan voltage level and filter clog
level exceeds the threshold level.
level exceeds the threshold level.
Filter clogged
–
FILTER LED blinks
Air filter unit is not installed. (Not shut-
down *3)
down *3)
Air filter is not installed.
–
TEMP LED lights
Temperature exceeds a threshold (*1)
Temperature error
–
Abnormal temperature reading
Temperature sensor error
Connection error
Disconnecting the connectors or wires.
–
TEMP LED blinks
(2 seconds cycle)
(2 seconds cycle)
No fan sense signal
Each fan sense signal level
a One of the fans is not operating.
a One of the fans is not operating.
Disconnecting the connectors
Fan rotation error/ abnormal
Fan control circuit on the main bard has error.
Fan rotation error/ abnormal
Fan control circuit on the main bard has error.
–
Power supply error
Disconnecting the connectors
Board error
Board error
–
*1 It depends on the lamp mode , fan mode or installed environment.
*2 It depends on the various levels of the filter clogged and fan voltage.
*3 Projector operate continuously even if the LED lights.
*2 It depends on the various levels of the filter clogged and fan voltage.
*3 Projector operate continuously even if the LED lights.
The count down number 10 to 1
will be indicated in **.
will be indicated in **.
INF-24
SECTION 1 SERVICE INFORMATION
<EZ590/EW650/EW550/EX620/EX520>
5. 3. Log data acquisition method
5. 3. 1. Equipment to be used
1. Computer : Use it for getting the log data.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : "ServiceEZ590_FZ570.exe" service software is downloaded from the projector service homepage.
5. 3. 2. Connection preparations
1. Connect the serial terminals on the projector and the
PC by using a communication cable.
5. 3. 3. Acquisition of log data
1. Set the projector to "Normal-Standby" mode (ON(G)/
STANDBY(R) indicator is blinking in red).
2. Start up the software "ServiceEZ590_FZ570.exe" with a PC.
3. Select language and click the [OK] button.
4. 1) Choose the available serial port number on your PC.
2) Click the [Data] button.
4. 1) Choose the available serial port number on your PC.
2) Click the [Data] button.
5. 1) Click the [Lamp Log] or [System Log] button. The log display window will appear.
2) Click the [SystemLog Receive] or [LampLog Receive] button. The log data will appear on the window.
Communication cable (straight)
D-Sub 9p (Male)
D-Sub 9p (Female)
Projector Connection terminals
Computer
k
j
j
k
Example window when getting the
system log.
system log.
INF-25
SECTION 1 SERVICE INFORMATION
<EZ590/EW650/EW550/EX620/EX520>
5. 4. Displaying the binary log data as readable log
This function is to display the readable log data on the window with the service tool from the log data acquired from the Multi
Monitoring and Control software or the error log data attached with e-mail sent from the Early Warning software.
5. 4. 1. Equipment and data
1. Computer : Use it for displaying the log data.
2. Service Software : "ServiceEZ590_FZ570.exe" service software is downloaded from the projector service homepage.
2. Service Software : "ServiceEZ590_FZ570.exe" service software is downloaded from the projector service homepage.
3. Log data : The log data getting from the Multi Monitoring and Control software or Early Warning software.
5. 4. 3. Displaying the log data
1. Start up the software "ServiceEZ590_FZ570.exe" with a PC.
2. Select language and click the [OK] button.
3. 1) Choose the available serial port number on your PC.
2) Click the [Data] button.
3. 1) Choose the available serial port number on your PC.
2) Click the [Data] button.
k
j
4. 1) Click the [Lamp Log] or [System Log] button. The log display window will appear.
2) Click the [File Read] button and select the log file to display. The log information will appear on the window.
j
k
Example window when displaying
the system log getting from the
Multi Monitoring and Control soft-
ware.
the system log getting from the
Multi Monitoring and Control soft-
ware.
INF-26
SECTION 1 SERVICE INFORMATION
<EZ590/EW650/EW550/EX620/EX520>
5. 5. Error log code table
Bit
Display content of log tool
Type of errors
Error occur timing
Note
UPPER
31
INTERNAL ERR
Use other than the original destination Detecting the abnormal use
30
FAN
FAN error
Fan rotation decreases a certain level.
Lower 6-13 bit comes error.
29
28 Temp error[IN]
28 Temp error[IN]
Intake temperature error
Intake temperature reaches an error temperature.
27 Temp error[OUT]
Exhaust temperature error
Exhaust temperature reaches an error temperature.
26
Non air filter
Air filter is not installed.
Air filter unit is not installed.
25
LIGHTOUT LIMIT
Limitation of light output (Lamp power
mode sets to "Eco" mode due to intake
air temp.
Intake air temperature reaches a specified tempera-
ture.
ture.
24
error[Lamp time]
Lamp runtime error
Exceeding the lamp runtime
23
Lens mounter
Lens mounter operation error
22
LAMP
Lamp error
Lamp ignition failure or goes off.
Lower 3-4 bit comes error
21
Iris error
Iris error
Iris error occurs
20
Shutter error
mechanical shutter error
Shutter error occurs
19
18 Sensor error[IN]
18 Sensor error[IN]
Disconnection of intake temp sensor.
17 Sensor error[OUT]
Disconnection of exhaust temp sensor.
16
Low battery
Battery low voltage
15
14
13
Temp warning[IN]
High temperature warning, intake
Intake temp reaches a warning temp.
12
Temp warning[OUT]
High temperature warning, exhaust
Exhaust temp reaches a warning temp.
11
IIC
IIC communication error
IIC communication error occurs
Lower 14-27 bit comes error
10
Dirty air filter
Filter clogged warning
Filter clogged occurs
9
8
7 Horizontal Angle warning
8
7 Horizontal Angle warning
Portrait warning
6
Warning[Lamp time]
Lamp runtime warning
Lamp runtime reaches lamp warning time (Lamp
life - 200h)
life - 200h)
5
Filter Clog error
Filter clogged error
Filter clogged
4
3
2
1
0
LOWER
31
FPGA[CONFIG ERR]
FPGA configuration error
30
29 Gamma Data None
29 Gamma Data None
γ correction data not stored
SELF CHECK G-SAVED=NG
28 Uniformity Data None
Uniformity data not stored
SELF CHECK U-SAVED=NG
27 IIC14 LAN SW EEPROM
IIC14 communication error
LAN_SW EEPROM
26
25
24
IIC11 RTC
IIC11 communication error
RTC
Communication error
23
IIC10 S_H
IIC10 communication error
S/H
Communication error
22
IIC9 GAMMA
IIC9 communication error
Gamma
Communication error
21
IIC8 DIGITAL LINK
IIC8 communication error
HD-BASE
Communication error
20
IIC7 PRESSURE SENSOR
IIC7 communication error
PRESS-SENSOR
Communication error
19 IIC6 ACCELERATION SEN-
SOR
IIC6 communication error
ACCELERATION-SENSOR
Communication error
18 IIC5 LAMP EEPROM
IIC5 communication error
LAMP ID
Communication error
17 IIC4 AUDIO AMP
IIC4 communication error
AUDIO AMP
Communication error
16
IIC3 UART EXPAND
IIC3 communication error
UART expand
Communication error
15
IIC2 HDMI SW
IIC2 communication error
HDMI SW
Communication error
14
IIC1 EEPROM
IIC1 communication error
PWC878 EEPROM
Communication error
13
12
FAN[EXST]
Lamp exhaust fan error
Fan rotation decreases less than a specified level.
11
FAN[POWER]
Power intake fan error
Fan rotation decreases less than a specified level.
10
FAN[REAR]
Lamp rear intake fan error
Fan rotation decreases less than a specified level.
9 FAN[LAMP]
Lamp intake fan error
Fan rotation decreases less than a specified level.
8 FAN[PBS]
PBS intake fan error
Fan rotation decreases less than a specified level.
7 FAN[G]
G intake fan error
Fan rotation decreases less than a specified level.
6
FAN[R_B]
R/B intake fan error
Fan rotation decreases less than a specified level.
5
BALLAST
Ballast communication error
Fan rotation decreases less than a specified level.
4
LAMP error
Lamp light failure
Lamp failure on lighting.
3
LAMP IGN error
Lamp ignition error
Lamp failure at turning-on
2
EEPROM[LAMP]
Lamp memory initializing error
Lamp memory is not initialized
1
0
Sub CPU
Sub-microprocessor comm. error
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