Panasonic PT-DZ8700U / PT-DS8500U / PT-DW8300U / PT-DZ110XE / PT-DS100XE / PT-DW90XE (serv.man11) Service Manual ▷ View online
PT-DZ8700U / PT-DS8500U / PT-DW8300U / PT-DZ110XE / PT-DS100XE / PT-DW90XE
INF-15
6. Troubleshooting
6.1. Summary of shutdown system
When something wrong such as stop of fan happens, the projector has a function to be on standby immediately.
Monitor LED Indication
Shut down Detection
Presumed Factor
OSD Warning
Thermal fuse: More than 152 degrees
Celsius (automatic restoration type)
Celsius (automatic restoration type)
Bimetal OFF
(there is another factor in
disconnecting)
.
Confirmation of setting circumstances.
－
Fuse : 20A
Blowout of a fuse.
(there is another factor in disconnecting.)
－
Not illuminated
Ballast block Thermal protector
(SW9601): More than 115±5degrees.
(80±15 degrees automatic restoration)
(SW9601): More than 115±5degrees.
(80±15 degrees automatic restoration)
Dust clog on air filter.
Ballast block error.
Ballast block error.
－
“STANDBY/ON LED”
Blinking in red (once)
Blinking in red (once)
Inter lock SW: Shut-down immediately
by off
by off
Lamp unit cover is not installed.
－
FPGA initialize / communication error
Defective in signal unit board.
－
“STANDBY/ON LED”
Blinking in red(3 times) DMD drive circuit initialize error
Blinking in red(3 times) DMD drive circuit initialize error
DMD drive circuit / Signal block
operation error.
Defective in connector connection.
operation error.
Defective in connector connection.
－
Intake air Thermo-sensor:
Less than -20 degrees
Less than -20 degrees
Intake air thermo-sensor connection
error.
Defective in sensor.
error.
Defective in sensor.
－
Optical module thermo-sensor:
Less than -20 degrees
Less than -20 degrees
Optical module thermo-sensor
connection error.
Defective in sensor.
connection error.
Defective in sensor.
－
“STANDBY/ON LED”
Lighting in red
“TEMP LED”
Lighting in red
Lighting in red
“TEMP LED”
Lighting in red
Exhaust Thermo-sensor:
Less than -20 degrees
Less than -20 degrees
Exhaust Thermo-sensor connection
error.
Defective in sensor.
error.
Defective in sensor.
－
No signal in each Fan sense
Connector disconnection.
Defective fan rotation.
Defective fan rotation.
－
“TEMP LED”
Blinking in red(3 times)
Blinking in red(3 times)
Each fan sense signal:
Less than 70 % of the aim rotation is
more than 5 seconds
Less than 70 % of the aim rotation is
more than 5 seconds
Fan rotation error.
－
Intake air Thermo-sensor:
More than 48 degrees
More than 48 degrees
Intake thermal error.
Dust clog on the filter.
Outside temperature is high.
Dust clog on the filter.
Dust clog on the filter.
Outside temperature is high.
Dust clog on the filter.
46 degrees (high altitude 41
degrees) "TEMPERATURE
WARNING"
44 degrees (high altitude 39
degrees) "warning cancel"
degrees) "TEMPERATURE
WARNING"
44 degrees (high altitude 39
degrees) "warning cancel"
Optical module thermo-sensor:
More than 70 degrees
More than 70 degrees
Optical module error.
Heat sink attachment error.
Clogged ventilator.
high altitude mode is not on.
Heat sink attachment error.
Clogged ventilator.
high altitude mode is not on.
68 degrees
"TEMPERATURE
WARNING "
66 degrees "Warning cancel"
"TEMPERATURE
WARNING "
66 degrees "Warning cancel"
Optical module thermo-sensor:
When, after lamp lighting, less than 5
degrees Celsius passed more than 5
minutes.
When, after lamp lighting, less than 5
degrees Celsius passed more than 5
minutes.
Optical module temperature is low.
Adjust the setting circumstances.
Adjust the setting circumstances.
－
“TEMP LED”
Blinking in red (twice)
(warning
condition: ”TEMP
LED” Lighting in red )
Blinking in red (twice)
(warning
condition: ”TEMP
LED” Lighting in red )
Exhaust Thermo-sensor:
More than 65 degrees
More than 65 degrees
Exhaust temperature error.
Closed ventilator.
Deteriorating exhaust fan.
High altitude mode is not on.
Closed ventilator.
Deteriorating exhaust fan.
High altitude mode is not on.
63 degrees
"TEMPERATURE
WARNING "
61 degrees "Warning cancel"
"TEMPERATURE
WARNING "
61 degrees "Warning cancel"
“LAMP LED”
Blinking in red (once)
Blinking in red (once)
Lamp memory (EEPROM)
communication:
No access response ( no ACK)
communication:
No access response ( no ACK)
Un-attached lamp.
lamp memory cable error or
disconnecting.
lamp memory cable error or
disconnecting.
－
“LAMP LED”
Blinking in red(3 times)
Blinking in red(3 times)
Lamp status: When status is not
"Normal performance ", or all lamps do
not "ON".
"Normal performance ", or all lamps do
not "ON".
The failure of lamp lit, lamp error.
Defective in ballast block.
Hot restart.
Defective in ballast block.
Hot restart.
－
“LAMP LED”
Lighting in red
Lighting in red
Lamp ran-time : More than 3000h
(in 10 minutes shut down)
(in 10 minutes shut down)
Exceed the limitation of lamp use.
“REPLACE LAMP
IN ** MINUTES,POWER
WILL TURN OFF
AND GO INTO STANDBY
MODE AUTOMATICALLY”.
IN ** MINUTES,POWER
WILL TURN OFF
AND GO INTO STANDBY
MODE AUTOMATICALLY”.
“FILTER LED”
Blinking in red (once)
Blinking in red (once)
ACF detection switch (SW1501): ON
when un-attached ACF detection
switch voltage "Low".
when un-attached ACF detection
switch voltage "Low".
ACF unit un –attached.
ACF unit detection switch.
ACF unit detection switch.
“REPLACE FILTER.
IN ** MINUTES,POWER
WILL TURN OFF
AND GO INTO STANDBY
MODE AUTOMATICALLY”.
IN ** MINUTES,POWER
WILL TURN OFF
AND GO INTO STANDBY
MODE AUTOMATICALLY”.
** : 10-1 countdown value is displayed.
PT-DZ8700U / PT-DS8500U / PT-DW8300U / PT-DZ110XE / PT-DS100XE / PT-DW90XE
INF-16
6.2. System log data acquisition method
6.2.1. Equipment to be used
1. Computer : Use it for the transfer of backup data.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : ［DataLogBackup.exe］ Service software is downloaded from the projector service homepage.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : ［DataLogBackup.exe］ Service software is downloaded from the projector service homepage.
6.2.2. Connection Preparations
1. Correct the serial terminals on the projector and the PC by using a communication cable.
*Prevent PC from going into stand-by or shut down.
*Prevent PC from going into stand-by or shut down.
6.2.3. Backup the EEPROM data (It is before circuit board exchange)
1. Switch the projector to "Normal-Standby" mode (POWER indicator is Lighting in red).
2. Start up service software ［DataLogBackup.exe］ with a computer.
3. Choose "Option " → " Setting" and set Serial Port of the computer, Baud Rate and Parity.
4. Choose a model number and ID.
2. Start up service software ［DataLogBackup.exe］ with a computer.
3. Choose "Option " → " Setting" and set Serial Port of the computer, Baud Rate and Parity.
4. Choose a model number and ID.
Computer
Projector
RS-232C straight
PT-DZ8700U / PT-DS8500U / PT-DW8300U / PT-DZ110XE / PT-DS100XE / PT-DW90XE
INF-17
5. 1) Choose "Log (SYSTEM)”.
2) Click an [Get] button.
6. Log is displayed.
2) Click an [Get] button.
6. Log is displayed.
PT-DZ8700U / PT-DS8500U / PT-DW8300U / PT-DZ110XE / PT-DS100XE / PT-DW90XE
INF-18
6.2.4. Error cord of system log
Bit Error
cord
Factor
Descrition
0
00
00
00
01
Photo sensor error
The photo sensor in this projector has breaking of wire, or
connector RL14 or M31 is disconnected.
It is abnormality of the reading value of the photo sensor.
connector RL14 or M31 is disconnected.
It is abnormality of the reading value of the photo sensor.
1
00
00
00
02
Cover open error
Does the lamp unit cover open?
2 00
00
00
04
Unused
3 00
00
00
08
Airflow sensor
disconnected
disconnected
The airflow sensor has breaking of wire, or connector RL9 or M21
is disconnected.
is disconnected.
4
00
00
00
10
Warning of low voltage
The AC voltage is less than it 90V.
5
00
00
00
20
Filter blocked error
The air filter in ACF has no quantity, or it may accumulate dust.
6
00
00
00
40
LAMP1 time warning
7
00
00
00
80
LAMP2 time warning
It becomes a period when the lamp unit is replaced.
Prepare a new lamp unit. The shutdown will occur within 200
hours.
Prepare a new lamp unit. The shutdown will occur within 200
hours.
8
00
00
01
00
Filter rotation error
It failed in the air filter rewinding in ACF.
9 00
00
02
00
ACF
time
warning
The ACF runtime exceeds specified cumulative usage time, and
becomes a period when the air filter is replaced.
becomes a period when the air filter is replaced.
10 00
00
04
00
Unused
11 00
00
08
00
Unused
12 00
00
10
00
Warning of lamp
surroundings high
temperature
surroundings high
temperature
13 00
00
20
00
Warning of intake air high
temperature
temperature
14 00
00
40
00
Warning of optical module
high temperature
high temperature
The temperature inside this projector has become high. If the
temperature rises any further, the shutdown occurs.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may be too high.
- The air filter may accumulate dust
temperature rises any further, the shutdown occurs.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may be too high.
- The air filter may accumulate dust
15 00
00
80
00
Warning of optical module
low temperature
low temperature
The ambient temperature in the place of use may be 0°C or
lower.
If the temperature inside this projector does not rise within 5
minutes after the turning on the lamp, the shutdown occurs.
lower.
If the temperature inside this projector does not rise within 5
minutes after the turning on the lamp, the shutdown occurs.
16 00
01
00
00
Warning of battery for
clock
clock
It is necessary to exchange a battery.
17 00
02
00
00
Lamp surroundings
thermosensor
disconnected
thermosensor
disconnected
The lamp surroundings thermosensor has breaking of wire, or
connector R34 or M11 is disconnected.
connector R34 or M11 is disconnected.
18 00
04
00
00
Intake air thermosensor
disconnected
disconnected
The intake air thermosensor has breaking of wire, or connector
RL10 or M11 is disconnected.
RL10 or M11 is disconnected.
19 00
08
00
00
Optical module
thermosensor
disconnected
thermosensor
disconnected
The thermosensor in this projector has breaking of wire, or
connector G14 is disconnected.
connector G14 is disconnected.
20 00
10
00
00
Shutter
error
It fails in the operation of the shutter. It is a breakdown when not
recovering even if the power is turned on again.
recovering even if the power is turned on again.
21
00
20
00
00
Iris error
It fail in the movement of the Iris.
22
00
40
00
00
LAMP1 turning ON failure
23
00
80
00
00
LAMP2 turning ON failure
It fails in the turning ON the lamp.
- The power may have been turned on straight away after it was
turned off.
- The power may have been turned on straight away after it was
turned off.
24
01
00
00
00
LAMP1 time error
25
02
00
00
00
LAMP2 time error
The lamp ON time exceeds specified cumulative usage time, and
becomes a period when the lamp unit is replaced.
becomes a period when the lamp unit is replaced.
26
04
00
00
00
ACF installation error
The air filter has not been installed properly.
27 08
00
00
00
Lamp surroundings
temperature error
temperature error
28 10
00
00
00
Intake air temperature
error
error
29 20
00
00
00
Optical module
temperature error
temperature error
Abnormally high temperature is detected inside this projector and
the shutdown has occurred.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may be too high.
- The air filter may accumulate dust.
the shutdown has occurred.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may be too high.
- The air filter may accumulate dust.
30 40
00
00
00
Fan
error
The fan and/or fan drive circuit is abnormal. It is a breakdown
when not recovering even if the power is turned on again.
when not recovering even if the power is turned on again.
Basic
31
80
00
00
00
Main CPU error
The main CPU circuit is abnormal. It is a breakdown when not
recovering even if the power is turned on again.
recovering even if the power is turned on again.
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