Panasonic KV-S5076H / KV-S5046H Service Manual ▷ View online
97
9 SERVICE UTILITY & SELF TEST
9.1.
Main Menu Indication for Service Utility
This section describes the functions of the service utility software, such as adjustments, diagnosis, configuration and maintenance.
This utility software also includes the functions contained in the User Utility software enclosed in the scanner.
Executing “ServiceUtility.exe” will allow you to operate all the functions found in this service utility software.
Note
This utility software also includes the functions contained in the User Utility software enclosed in the scanner.
Executing “ServiceUtility.exe” will allow you to operate all the functions found in this service utility software.
Note
• This utility software is not included with the scanner. Please call service or technical support to obtain the utility
software.
• This software should be used only by an authorized service technician. Improper use of this software may cause
damage to the scanner.
Note
• This is a sample of the main menu (Fig. 9.1 ) for the Service Utility software (Version 6.11 or higher).
• This was the latest version of the software at the time when this service manual was issued, but it is subject to change
• This was the latest version of the software at the time when this service manual was issued, but it is subject to change
without prior notice.
• Item “Flatbed“ is available only in case the Flatbed Scanner (KV-SS081 optional) is connected to a PC.
For this operation, refer to service manual for KV-SS081.
98
9.2.
List of Functions for Service Utility
Service Utility item list is as follows.
Note:
Note:
When two or more scanners are connected to a PC, execute “Select Scanner” to specify the scanner before evaluating.
The procedure is as follows.
1. Click “Select Scanner” on the main menu.
2. Select the product number of the scanner to evaluate.
The procedure is as follows.
1. Click “Select Scanner” on the main menu.
2. Select the product number of the scanner to evaluate.
Item
Purpose
Remarks
Scanner Status
*2
Used to indicate scanner status (Ready, Error, or Caution)
2
Scanner Information
*2
Used to indicate scanner information such as Model, firmware
version, board revision, memory size, interface, Interface
condition, etc.
version, board revision, memory size, interface, Interface
condition, etc.
2
Scanner Counter
Update Counters
*2
Used to update the values of System Counter.
1, 6
Scanner Condition Sleep Mode
*2
Used to set “Waiting Time” before entering the Sleep Mode
1
Clean Imprinter
*1 *2
Used to clean the ink jet head of the imprinter
6
Buzzer Setting
*2
Used to set the Buzzer ON/OFF condition
1
User Shading
*2
Used to execute shading correction at the user side, or to restore
the shading data to the default (Factory-setting)
the shading data to the default (Factory-setting)
4
Roller Maintenance
*2
Used to set the number of the document scanning that enables
the Service Utility to inform the caution information (roller
replacement timing and roller cleaning timing)
the Service Utility to inform the caution information (roller
replacement timing and roller cleaning timing)
1, 3
Set Default
Used to set “Sleep Mode”, “Caution Setting”, and
“Feed Speed” to the default
“Feed Speed” to the default
3
Test 1
LED
Used to periodically light the indicators on the front cover
5
Key / Sensor
Used to do keys' or sensors' ON/OFF test
5
Feed Motor
Used to check the operation of the motor periodically rotating in
the paper-feed direction and its reverse direction
Note:
the paper-feed direction and its reverse direction
Note:
• Rotating in the paper-feed direction will allow the Paper
Feed Roller Module to go down to perform the paper-feed
function.
• Rotating in the reverse direction will allow the Paper Feed
Roller Module to rise to perform the paper-separation
function.
Feed Roller Module to go down to perform the paper-feed
function.
• Rotating in the reverse direction will allow the Paper Feed
Roller Module to rise to perform the paper-separation
function.
5
Conveyor Motor
Used to check Conveyor Motor rotation
5
DFP Pressure Drive
Used to check DFP Pressure Motor rotation
5
Hopper Drive
Used to check the operation of the Hopper Motor Operation
Feed
Used to check paper feed condition
5
LCD Test
Used to check the LCD (S5076H only)
Sleep Mode
Used to check whether the sleep mode function works properly
5
CIS LED Level
This Item is not used.
CIS Level
This Item is not used.
5
CIS Black Level
This Item is not used.
Focus
Used to check whether CIS operates normally by outputting the
CIS's output level or whether a dust is attached on the Scanning
Glass
CIS's output level or whether a dust is attached on the Scanning
Glass
5
Double Feed
Used to check the level of the Double Feed Detector (R)
(Response level) after setting the ultrasonic emission level of the
Double Feed Detector (G)
(Response level) after setting the ultrasonic emission level of the
Double Feed Detector (G)
5
Memory
Used to execute memory R/W test
5
Ionizer
Used to check whether ON/OFF (Enable/Disable) control to
output Ionizer properly operates.
output Ionizer properly operates.
5
Test 2
Deskew Assist Motor
Used to check Deskew Assist Motor rotation (S5076H only)
Exit Motor
Used to check Deskew Assist Motor rotation (S5076H only)
Platen Motor
Used to check Platen Motor rotation
99
Note
*1
: This item is available only if the optional Imprinter is installed to the scanner.
*2
: These items are also available in User Utility software.
*3
: This setting is needed when replacing CONTROL Board or IC0004.
Remarks
1. Parameter setting by user
2. Status indication
3. Parameter setting by service person
4. Adjustment
5. Diagnosis
6. Maintenance
2. Status indication
3. Parameter setting by service person
4. Adjustment
5. Diagnosis
6. Maintenance
Adjust
Shading
Used to execute shading correction
4
All Position
Used to adjust scanning length, paper end position, width,
vertical position, and horizontal position adjustment for front and
back sides automatically
vertical position, and horizontal position adjustment for front and
back sides automatically
4
Individual Position
1. Used to execute automatic length, paper end position, width,
vertical position, or horizontal position adjustment for front and
back sides, individually
2. Used to adjust scanning length, paper end position, width,
vertical position, or horizontal position for front and back sides
manually
vertical position, or horizontal position adjustment for front and
back sides, individually
2. Used to adjust scanning length, paper end position, width,
vertical position, or horizontal position for front and back sides
manually
4
Double Feed
Used to correct the Double Feed Detector’s ultrasonic emission
level automatically
level automatically
4
Bent Paper Sensor
Used to correct the Bent Paper Sensor’s sending level
automatically
automatically
4
USB ID
*3
Used to set a USB ID for the scanner, connected to the PC
3
Feed Speed
Used to change the paper feed speed
3
Sensor Sensitive Level
Used to check the status (Offset level, Slice level, LED current) of
each Sensor
(Waiting, Slip Detect, Starting, Exit)
each Sensor
(Waiting, Slip Detect, Starting, Exit)
Other
Save Information
*2
Used to save the scanner and PC information
1
Item
Purpose
Remarks
100
9.3.
Operation
This section describes each operation (or status indication), according to the function item list shown in Sec.9.2.
9.3.1.
Scanner Status
This function indicates the scanner status, and updates it every few seconds. The status messages and their contents are
as follows.
as follows.
Classification
Code
Status Message
Contents
—
Scanner has no error.
No error
U11, U12, U13,
U14, U16
U14, U16
A paper jam has occurred.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
U11: Paper Feed Jam (Paper did not reach the
Waiting Sensor.)
U12: Conveyor Jam 1 (Paper did not reach the
Slip Detect Sensor.)
U13: Conveyor Jam 2 (Paper did not reach the
Starting Sensor.)
U14: Conveyor Jam 3 (Paper did not reach the Exit
Sensor.)
U16: Exit Jam 1 (Paper did not pass through the Exit
Sensor.)
Waiting Sensor.)
U12: Conveyor Jam 1 (Paper did not reach the
Slip Detect Sensor.)
U13: Conveyor Jam 2 (Paper did not reach the
Starting Sensor.)
U14: Conveyor Jam 3 (Paper did not reach the Exit
Sensor.)
U16: Exit Jam 1 (Paper did not pass through the Exit
Sensor.)
U18
Paper remains in the Scanner.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Document remains in the scanner, or dust is
attached around a sensor.
attached around a sensor.
U23
A paper double feed has occurred.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Double feed error
U25
A stapled document has been detected.
(Double-feed detection)
Place the documents back in the document feed
tray.
(Double-feed detection)
Place the documents back in the document feed
tray.
The double-feed detection of the stapled document
has been detected.
has been detected.
U26
A stapled document has been detected.
(Bent-paper detection)
Place the documents back in the document feed
tray.
(Bent-paper detection)
Place the documents back in the document feed
tray.
The bent-paper detection of the stapled document
has been detected.
has been detected.
U30
Scanner Door is open!
Please close the door.
Please close the door.
ADF Door or Imprinter Door is open.
Fxx
System error occurred!
Please consult with a service representative.
Please consult with a service representative.
Service level error occurred.
—
*** Caution***
The rollers need to be cleaned.
Please clean the rollers.
Please select “Clear Counter” button after cleaning
the rollers.
The rollers need to be cleaned.
Please clean the rollers.
Please select “Clear Counter” button after cleaning
the rollers.
Caution for cleaning rollers.
—
***Caution***
The replaceable rollers (consumable) are reaching
the end of their usable life.
To insure reliable operation, please replace these
rollers with Roller Exchange Kit for your specific
scanner.
After replacing the roller, select the “Clear Counter”
button.
The replaceable rollers (consumable) are reaching
the end of their usable life.
To insure reliable operation, please replace these
rollers with Roller Exchange Kit for your specific
scanner.
After replacing the roller, select the “Clear Counter”
button.
Caution for replacing rollers.
—
*** Caution***
The front reference plate may need to be cleaned.
Please clean the front reference plate.
The front reference plate may need to be cleaned.
Please clean the front reference plate.
The reference plate is dirty.
—
*** Caution***
The back reference plate may need to be cleaned.
Please clean the back reference plate.
The back reference plate may need to be cleaned.
Please clean the back reference plate.
The reference plate is dirty.
—
***Caution***
The ion outlets are dirty. Clean the ion outlets.
Scanner is not connected!
The ion outlets are dirty. Clean the ion outlets.
Scanner is not connected!
The ion outlets are dirty.
Click on the first or last page to see other KV-S5076H / KV-S5046H service manuals if exist.