Panasonic KV-S5076H / KV-S5046H Service Manual ▷ View online
125
18
08
00
00 5. Exit Sensor does not work
correctly.
Clean up the dirt on the surface of the sensor
and reflection sheet.
Refer to the 3rd item on Classified Code U16.
and reflection sheet.
Refer to the 3rd item on Classified Code U16.
18
10
00
00 6. Slip Detect Sensor does not
work correctly.
Clean up the dirt on the surface of the sensor
and reflection sheet.
Refer to the 3rd item on Classified Code U12.
and reflection sheet.
Refer to the 3rd item on Classified Code U12.
18
20
00
00 7. Starting Sensor does not work
correctly.
Clean up the dirt on the surface of the sensor
and reflection sheet.
Refer to the 3rd item on Classified Code U13.
and reflection sheet.
Refer to the 3rd item on Classified Code U13.
18
40
00
00 8. Waiting Sensor does not work
correctly.
Clean up the dirt on the surface of the sensor
and reflection sheet.
Refer to the 3rd item on Classified Code U11.
and reflection sheet.
Refer to the 3rd item on Classified Code U11.
U23 (Double-feed
error)
error)
1C
00
xx
00 1. Document quality is out of spec.
on this scanner.
1. Set the correct documents on the Hopper
according to this scanner specification.
according to this scanner specification.
Note: Refer to Sec.2.
2. Rollers (Paper Feed,
Separation, DFP) are not
assembled, properly.
Separation, DFP) are not
assembled, properly.
1. Reassemble the rollers.
3. Rollers (Paper Feed,
Separation, DFP) are dirty.
Separation, DFP) are dirty.
1. Clean the rollers.
2. Clear counter for cleaning roller to zero with
the above service utility.
2. Clear counter for cleaning roller to zero with
the above service utility.
4. Rollers have reached their life
expectancy.
expectancy.
1. Replace the Paper Feed, Separation,
and DFP Rollers after checking each
roller configuration and Scanner Counter
of Service Utility software.
2. Clear counter for replacing roller to zero with
the above service utility.
and DFP Rollers after checking each
roller configuration and Scanner Counter
of Service Utility software.
2. Clear counter for replacing roller to zero with
the above service utility.
5. Double Feed Detector (G) does
not work, properly.
not work, properly.
1. Execute Double Feed test in Sec. 9.3.6 to
adjust "Send Level” for Double Feed
Detectors.
2. Execute Double Feed test in Sec. 9.3.6 to
check the detector condition.
3. Check whether the Double Feed Detector is
aligned property.
4. Check the following connection and
soldering condition on each connector.
adjust "Send Level” for Double Feed
Detectors.
2. Execute Double Feed test in Sec. 9.3.6 to
check the detector condition.
3. Check whether the Double Feed Detector is
aligned property.
4. Check the following connection and
soldering condition on each connector.
a. CN2011 (USS / WAITING SENSOR
Board) to CN2034 (BENT RELAY Board)
b. CN2030 (BENT RELAY Board) to CN2007
(USS RELAY Board)
c. CN2006 (USS RELAY Board) to CN1008
(CONTROL Board)
(CONTROL Board)
5. Check the following parts' soldering condition
to repair it.
to repair it.
a. CONTROL Board
IC0006-43rd pin
IC0015-21,23,24, and 27th pins)
b. USS RELAY Board
IC2008-3, 15, 18, 22, and 27th pins
Q2001 to Q2008 surrounding circuit.
IC0006-43rd pin
IC0015-21,23,24, and 27th pins)
b. USS RELAY Board
IC2008-3, 15, 18, 22, and 27th pins
Q2001 to Q2008 surrounding circuit.
6. Check the following signals
a. DC 24V signal (CN2006-10th pin)
b. JS_CLK (CN2006 6th pin)
b. JS_CLK (CN2006 6th pin)
300 kHz
c. USS / WAITING SENSOR USS+
(CN2011-7th pin) and
USS-(CN2011-8th pin)
USS-(CN2011-8th pin)
See Fig. 7.
7. Replace faulty parts or boards.
Error Code
Possible Cause
Check Point
Remarks
Classified Code ST1 ST2 ST3 ST4
126
6. Double Feed Detector (R) does
not work, properly.
not work, properly.
1. Execute Double Feed test in Sec.9.3.6 to
check the detector condition.
2. Check whether the Double Feed
Detector (R) is aligned property.
3. Check the following connection and
soldering condition on each connector.
check the detector condition.
2. Check whether the Double Feed
Detector (R) is aligned property.
3. Check the following connection and
soldering condition on each connector.
a. CN3005 (USR SENSOR Board) to
CN2005 (USR RELAY Board)
b. CN2001 (USR RELAY Board)
to CN1007 (CONTROL Board)
4. Check the following parts' soldering
condition to repair it.
b. CN2001 (USR RELAY Board)
to CN1007 (CONTROL Board)
4. Check the following parts' soldering
condition to repair it.
a. CONTROL Board
IC0006 - 98th pin
b. USR RELAY board
All parts.
All parts.
5. Check the following signals on the USR
RELAY Board.
RELAY Board.
a. DC 12 V signal (CN2001-8th pin)
b. DC 5 V signal (CN2001-7th pin)
b. DC 5 V signal (CN2001-7th pin)
6. Replace faulty parts or boards.
U25 (Detect document
with staples
(Double-feed detec-
tion)
with staples
(Double-feed detec-
tion)
1E
00
00
00 1. Refer to each item on classified code U23.
U26 (Detect document
with staples (Bent-
paper detection)
with staples (Bent-
paper detection)
1F
xx
00
00 1. Bent Paper was detected.
1. Check whether the scanned documents are
fixed by staples or others.
2. Set the documents on the Hopper orderly,
and then scan them again.
fixed by staples or others.
2. Set the documents on the Hopper orderly,
and then scan them again.
2. Some of Bent Paper Sensors do
not work, properly.
not work, properly.
1. Execute Key/Sensor test in Sec. 9.3.6 to
check Bent Paper Sensors' condition while
covering the sensors with white paper.
2. Check whether the BENT PAPER SENSOR
S (L) Board, BENT PAPER SENSOR R (L)
Board, BENT PAPER SENSOR S (R) Board
and BENT PAPER SENSOR R (R) Board
are aligned properly.
3. Check the following connection and
soldering condition on each connector,
check Bent Paper Sensors' condition while
covering the sensors with white paper.
2. Check whether the BENT PAPER SENSOR
S (L) Board, BENT PAPER SENSOR R (L)
Board, BENT PAPER SENSOR S (R) Board
and BENT PAPER SENSOR R (R) Board
are aligned properly.
3. Check the following connection and
soldering condition on each connector,
a. CN2007 (USS RELAY Board) to CN2030
(BENT RELAY Board)
b. CN2031 (BENT RELAY Board) to CN3013
(BENT PAPER SENSOR R (L) Board)
c. CN3014 (BENT PAPER SENSOR R (L)
Board) to CN3017 (BENT PAPER
SENSOR S (L) Board)
d. CN2032(BENT RELAY Board) to CN3015
(BENT PAPER SENSOR R(R) Board)
e. CN3016(BENT PAPER SENSOR R(R)
Board) to CN3018(BENT PAPER
SENSOR S (R) Board)
(BENT RELAY Board)
b. CN2031 (BENT RELAY Board) to CN3013
(BENT PAPER SENSOR R (L) Board)
c. CN3014 (BENT PAPER SENSOR R (L)
Board) to CN3017 (BENT PAPER
SENSOR S (L) Board)
d. CN2032(BENT RELAY Board) to CN3015
(BENT PAPER SENSOR R(R) Board)
e. CN3016(BENT PAPER SENSOR R(R)
Board) to CN3018(BENT PAPER
SENSOR S (R) Board)
4. Check the following parts’ soldering
condition to repair it.
a. CONTROL Board
condition to repair it.
a. CONTROL Board
IC0015 (21, 23, 24, and 27th pins)
b. USS RELAY Board
IC2008 (2, 3, 4, 15, 18, 22, and
b. USS RELAY Board
IC2008 (2, 3, 4, 15, 18, 22, and
27th pins)
IC2001 to IC2003, IC2005, IC2006, Q2012
to Q2017, and their surrounding circuit.
5. Check the following signals
5. Check the following signals
a. DC14 V signal (CN2006-12th pin and
CN2007-1st pin)
b. BPS_D_L (CN3017-3rd pin) and
CN2007-1st pin)
b. BPS_D_L (CN3017-3rd pin) and
BPS_D_R (CN3018-3rd pin)
See Fig. 11.
6. Replace faulty parts or boards.
U30 (ADF Door or
Imprinter Door is
open.)
Imprinter Door is
open.)
20
00
00
00 1. ADF Door or Imprinter Door is
not closed enough.
Shut the door properly.
Error Code
Possible Cause
Check Point
Remarks
Classified Code ST1 ST2 ST3 ST4
127
2. Door Switch (Micro switch) does
not work correctly.
not work correctly.
1. Execute Key/Sensor in Sec. 9.3.6 to check
the door switch (Door Sensor) ON/OFF
condition.
2. Check the condition between the Door
Switch and CN4002 on DRIVE Board.
3. Check the Door Switch mechanical
condition.
4. Replace a faulty cable.
5. Replace the Door Switch.
the door switch (Door Sensor) ON/OFF
condition.
2. Check the condition between the Door
Switch and CN4002 on DRIVE Board.
3. Check the Door Switch mechanical
condition.
4. Replace a faulty cable.
5. Replace the Door Switch.
3. Monitor circuit to check the door
ON/OFF condition is broken.
ON/OFF condition is broken.
1. Execute Key/Sensor in Sec. 9.3.6 to check
the door switch ON/OFF condition.
2. Check 24VIL signal line (CN4002-2nd pin)
3. Check DOOR signal (CN4003-3rd)
the door switch ON/OFF condition.
2. Check 24VIL signal line (CN4002-2nd pin)
3. Check DOOR signal (CN4003-3rd)
+5 V (when the door is open)
0 V (when the door is closed)
4. Replace a faulty cable.
5. Replace the DRIVE Board.
6. Replace the CONTROL Board.
4. Replace a faulty cable.
5. Replace the DRIVE Board.
6. Replace the CONTROL Board.
F17 (SD-RAM error)
87
xx
00
00 Access error to SDRAM (IC0040 to
IC0043, IC0055 to IC0058) on the
CONTROL Board
CONTROL Board
1. Check the soldering condition of the parts
surrounding the ASIC (IC0035 and IC0038)
2. Check the soldering condition of the SDRAM
(IC0040 to IC0043, IC0055 to IC0058).
3. Replace faulty parts or CONTROL Board.
surrounding the ASIC (IC0035 and IC0038)
2. Check the soldering condition of the SDRAM
(IC0040 to IC0043, IC0055 to IC0058).
3. Replace faulty parts or CONTROL Board.
F31 (Analog IC error)
95
xx
00
00 Access error to Analogue IC
1. Check the following connection and
soldering condition to repair it.
a. CIS(F) Unit to CN2022(CIS(F) RERAY
Board)
soldering condition to repair it.
a. CIS(F) Unit to CN2022(CIS(F) RERAY
Board)
b. CN2024(CIS(F) RERAY Board) to
CN1004(CONTROL Board).
c. CIS(B) Unit to CN2025(CIS(B) RERAY
Board).
d. CN2027(CIS(B) RERAY Board) to
CN1006(CONTROL Board).
e. IC0006(CONTROL Board) and its
surround circuit.
2. Check the following signals during
power-on.
a. CN1004:CIS_SENB_F, CIS_SDO_F,
CIS_SCLK, CIS_SDI,+3.9V
b. CN1006:CIS_SENB_B, CIS_SDO_B,
CIS_SCLK, CIS_SDI, +3.9V
For Example:CIS_SDO_F:See Fig.10
3. Replace faulty parts or boards.
2. Check the following signals during
power-on.
a. CN1004:CIS_SENB_F, CIS_SDO_F,
CIS_SCLK, CIS_SDI,+3.9V
b. CN1006:CIS_SENB_B, CIS_SDO_B,
CIS_SCLK, CIS_SDI, +3.9V
For Example:CIS_SDO_F:See Fig.10
3. Replace faulty parts or boards.
F33 (USB IC error)
97
00
00
00 Access error to USB Controller
1. Check the soldering condition of the USB
Controller (IC0001) and its surrounding
circuit on the CONTROL Board to repair it.
2. Check the soldering condition of CPU
(IC0006) on the CONTROL Board.
3. Replace faulty parts or CONTROL Board.
Controller (IC0001) and its surrounding
circuit on the CONTROL Board to repair it.
2. Check the soldering condition of CPU
(IC0006) on the CONTROL Board.
3. Replace faulty parts or CONTROL Board.
F34 (EEPROM error)
98
00
00
00 Access error to EEPROM
1. Check the soldering condition of the
EEPROM (IC0004) and its surrounding
circuit on the CONTROL Board.
2. Check the soldering condition of the CPU
(IC0006-80,45, and 110th pins) and their
surrounding circuit on the CONTROL Board.
3. Replace faulty parts or CONTROL Board.
EEPROM (IC0004) and its surrounding
circuit on the CONTROL Board.
2. Check the soldering condition of the CPU
(IC0006-80,45, and 110th pins) and their
surrounding circuit on the CONTROL Board.
3. Replace faulty parts or CONTROL Board.
F35 (Image process-
ing FPGA/DDR2 error)
ing FPGA/DDR2 error)
99
xx
00
00 Access error to DDR2(IC0033 or
IC0034)
1. Check the soldering condition of the parts
surrounding FPGA (IC0030 and IC0031).
2. Check the soldering condition of the DDR2
(IC0033 and IC0034).
3. Replace faulty parts or CONTROL Board.
surrounding FPGA (IC0030 and IC0031).
2. Check the soldering condition of the DDR2
(IC0033 and IC0034).
3. Replace faulty parts or CONTROL Board.
F36 (Front ASIC error)
9A
xx
00
00 Access error to SDRAM (IC0040
and IC0041 and IC0055,IC0056)
1. Check the soldering condition of the parts
surrounding the ASIC (IC0035).
2. Check the soldering condition of the SDRAM
(IC0040 and IC0041 and IC0055, IC0056).
3. Replace faulty parts or CONTROL Board.
surrounding the ASIC (IC0035).
2. Check the soldering condition of the SDRAM
(IC0040 and IC0041 and IC0055, IC0056).
3. Replace faulty parts or CONTROL Board.
Error Code
Possible Cause
Check Point
Remarks
Classified Code ST1 ST2 ST3 ST4
128
F38 (Back Gate Array
error)
error)
9C
xx
00
00 Access error to SDRAM (IC0042
and IC0043 and IC0057, IC0058)
1. Check the soldering condition of the parts
surrounding the Gate Array (IC0038).
2. Check the soldering condition of the
SDRAM(IC0042 to IC0043 and IC0057,
IC0058).
3. Replace faulty parts or CONTROL Board.
surrounding the Gate Array (IC0038).
2. Check the soldering condition of the
SDRAM(IC0042 to IC0043 and IC0057,
IC0058).
3. Replace faulty parts or CONTROL Board.
F40 (Hopper error)
00
00
00
00 Hopper does not work
Check the condition of both hopper gear and
rack.
Check the condition of hopper drive gear train.
1. Check the following connection and
soldering condition on each connector.
rack.
Check the condition of hopper drive gear train.
1. Check the following connection and
soldering condition on each connector.
a. CN3002(DFP HOME SENSOR Board) to
CN2003(USR RERAY Board).
b. CN2001(USR RELAY Board) to CN1007
(CONTROL Board).
c. CN3024(HOPPER POSITION SENSOR
Board) to CN2035(BENT RELAY Board).
d. CN2030(BENT RELAY Board) to CN2007
(USS RELAY Board).
e. CN2006(USS RELAY Board) to CN1008
(CONTROL Board).
2. Check the soldering condition of IC3004 one
the DFP HOME SENSOR Board.
3. Check the soldering condition of IC0053 and
IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
4. Check the soldering condition of IC3005 one
the HOPPER POSITION SENSOR Board.
5. Replace faulty parts or related Board.
2. Check the soldering condition of IC3004 one
the DFP HOME SENSOR Board.
3. Check the soldering condition of IC0053 and
IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
4. Check the soldering condition of IC3005 one
the HOPPER POSITION SENSOR Board.
5. Replace faulty parts or related Board.
F42 (DFP Home
Position error)
Position error)
32
00
00
00 1. DFP Pressure Motor does not
work, properly.
Refer to the 7th item on Classified Code U12.
F43 (Platen(front)
motor error)
motor error)
00
00
00
00 3. Platen(front) motor does not
work properly.
Check the condition of both gear train.
1. Check the following connection and
soldering condition on each connector.
1. Check the following connection and
soldering condition on each connector.
a. Platen F Motor to CN4011.
b. CN4006(DRIVE Board) to CN1011
b. CN4006(DRIVE Board) to CN1011
(CONTROL Board).
c. CN3021(PLATEN SENSOR(F) Board) to
CN2020(USR RELAY Board).
d. CN2001(USR RELAY Board) to CN1007
(CONTROL Board).
2. Check the soldering condition of IC4021 and
their surrounding circuit on the DRIVE
Board.
3. Check the soldering condition of IC3008 and
their surrounding circuit on the PLATEN
SENSOR(F) Board.
4. Check the soldering condition of IC0053,
IC0015, IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
5. Replace faulty parts or related Board.
2. Check the soldering condition of IC4021 and
their surrounding circuit on the DRIVE
Board.
3. Check the soldering condition of IC3008 and
their surrounding circuit on the PLATEN
SENSOR(F) Board.
4. Check the soldering condition of IC0053,
IC0015, IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
5. Replace faulty parts or related Board.
F44 (Plate(Back) motor
error)
error)
00
00
00
00 3. Platen(back) motor does not
work properly.
Check the condition of both gear train.
1. Check the following connection and
soldering condition on each connector.
1. Check the following connection and
soldering condition on each connector.
a. Platen B Motor to CN4012.
b. CN4006(DRIVE Board) to CN1011
b. CN4006(DRIVE Board) to CN1011
(CONTROL Board).
c. CN3022(PLATEN SENSOR(B) Board) to
CN2018(USS RELAY Board).
d. CN2006(USS RELAY Board) to CN1008
(CONTROL Board).
2. Check the soldering condition of IC4022 and
their surrounding circuit on the DRIVE Board.
3. Check the soldering condition of IC3009 and
their surrounding circuit on the PLATEN
SENSOR(B) Board.
4. Check the soldering condition of IC0053,
IC0015, IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
5. Replace faulty parts or related Board.
2. Check the soldering condition of IC4022 and
their surrounding circuit on the DRIVE Board.
3. Check the soldering condition of IC3009 and
their surrounding circuit on the PLATEN
SENSOR(B) Board.
4. Check the soldering condition of IC0053,
IC0015, IC0011 and CPU(IC0006) and their
surrounding circuit on the CONTROL Board.
5. Replace faulty parts or related Board.
Error Code
Possible Cause
Check Point
Remarks
Classified Code ST1 ST2 ST3 ST4
