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You can assign any name up to 6 characters long to each of the USER indexes ([USER 1] to [USER 6]).
To perform this procedure from the Web page, refer to 

.

You can enter a name for the selected index.

When touched, the letter entry screen appears.

Use the 

 key to clear the displayed name and

then enter the desired name.
When finished, touch the [OK] key. The new name
appears in the screen of step 3.

If you wish to program another index
name, repeat steps 3 and 4.
When finished, touch the [OK] key.

You can print out lists of the one-touch keys and group keys that have been stored in the machine.

[PROCESSING PRINT
DATA] appears in the
message display and
printing begins.
To cancel printing, touch
the [CANCEL] key.

DIRECT ADDRESS

CUSTOM INDEX

E-MAIL SENDER

CUSTOM SETTINGS

CUSTOM INDEX

SELECT THE KEY TO BE CUSTOM NAMED.

OK

USER 1

USER 2

USER 3

USER 4

USER 5

USER 6

Y

ST

S 

L

LIST PRINT

PRINTER TEST PAGE

SENDING ADDRESS LIST (SCANNER)

INDIVIDUAL

LIST

GROUP LIST

●

The list is printed before other print jobs waiting to be printed.

●

If you attempt to print a list when no data exists, a warning message will appear.

If a problem or question arises, try to solve the situation using the following information before contacting your
authorised SHARP dealer.

Cause: The original is loaded upside down.
Solution:If you are using the document glass, the original must be placed face down. If you are using the reversing

automatic document feeder, the original must be inserted face up.

Cause: A slight amount of 

moiré

 sometimes appears when printed matter is scanned.

Solution:The screen that appears when the [EXPOSURE] key is touched includes a [MOIRÉ REDUCTION]

checkbox. Selecting this checkbox can reduce the occurrence of moiré. (

) If you are using the

document glass, also try shifting the position and/or angle of the original on the document glass.

Cause: The document glass or the underside of the document cover is dirty.
Solution:To clean the document glass and the underside of the document cover, see page 7-3 of the "Operation

manual (for general information and copier operation)".

Cause: The set original scanning size is smaller than the actual original size.
Solution:Set the actual original size. (

If you have intentionally set a smaller size than the actual original size, place the original taking into
account the guides for the set original size. For example, when scanning an A4 (8-1/2" x 11") original
using a B5 (5-1/2" x 8-1/2") setting, align the original using the scale at the left edge to fit the area you
wish to scan into the B5 (5-1/2" x 8-1/2") scanning area.

Cause: The original was not placed in the correct orientation.
Solution:Place the original in the correct orientation. (Refer to page 4-7 of Operation manual (for general

information and copier operation).)

Cause: The orientation of the placed document cannot be changed.
Solution:Use the "ROTATE THE IMAGE 90 DEGREES" checkbox. (

Cause: The original was placed with the left and right sides reversed.
Solution:Place the original in the correct orientation. (Refer to page 4-6 of Operation manual (for general

information and copier operation).)

Cause: The viewer program used by the recipient does not support the format of the received image data.
Solution:Try selecting a different file type (TIFF, JPEG, or PDF) and/or a different compression format (NONE, MH

(G3), or MMR (G4)) when sending the image data. (Refer to 

Otherwise, open to use Sharpdesk or a viewer program that supports the above combinations of file types
and compression formats.

Cause: An incorrect destination was selected.

Otherwise, there is a mistake in the information stored for the destination (e-mail address or FTP server
information).

Solution:Select the correct destination and make sure the correct information is stored for the destination. (Refer to

pages 7 to 9

* If delivery by e-mail (Scan to E-mail) is unsuccessful, an error message such as "Undelivered Message"

may be sent to the designated administrator's e-mail address. This information may help you determine
the cause of the problem.

Cause: A limit has been set in the "Setting a maximum number of send data" of the key operator program for the

maximum size of an image file that can be sent using Scan to E-mail (the initial setting is 2 MB).

Solution:The limit can be set from 1 MB to 10 MB in the key operator program. Consult your key operator and

select a suitable limit.

Cause: The amount of data that can be sent in one e-mail transmission is sometimes limited by the administrator

of the mail server. Even if the amount of data sent is within the limit setting explained above, if it exceeds
the limit set by the administrator of the mail server, the data will not be delivered to the recipient.

Solution:Decrease the amount of data sent in the e-mail transmission (reduce the number of pages scanned). (Ask

your mail server administrator what the data limit is for one e-mail transmission.) (Refer to 

.)

Cause: When there is a large amount of image information, the data file is also large and transmission takes a

long time.

Solution:In order to select resolution and data compression settings that are suited to the purpose of transmission

and create image data that is well-balanced in terms of resolution and file size, pay attention to the
following points:

Resolution ("STANDARD", "HIGHER", "HIGHEST")
The default setting is "LOWER". If the original does not contain photographs, illustrations, or other
halftone images, "STANDARD" mode will give you a more workable scanned image. "HIGHER" or
"HIGHEST" should only be selected when the original includes a photograph and you want to give priority
to the quality of the photograph. Note that scanning in "HIGHER" or "HIGHEST" mode will produce a
larger file size than the other modes.

If a Scan to E-mail is not successfully transmitted, an e-mail informing you of this fact is sent to the sender selected at the time
of transmission. If this happens, read the e-mail and determine the cause of the error, and then repeat the transmission.

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error
code will appear in the touch panel on the machine.

■

■

■

■ Error Code Table

CE-01

The optional network interface card (Print Server Card) is not installed or is out of order.

CE-02

Cannot find the specified mail server or FTP server.

CE-03

The server was down during the scanning of the original.

CE-04

An invalid account name or password for the FTP server has been entered.

CE-05

An invalid directory of the FTP server has been entered.

CE-00

An error other than the above has occurred.

There are three ways to check the IP address:
1. Using [LIST PRINT] in [CUSTOM SETTINGS] in the operation panel

Select NIC PAGE to print a list of the machine settings. The IP address that has been set for the machine can be
found in this list. Follow the procedure below to check the IP address using NIC PAGE.

The IP address can be verified using the key operator programs. To use this procedure, consult your key operator.
(The key operator programs cannot be used when DHCP is being used.)

The NIC Manager utility in the User Software CD-ROM can be used to check the IP address. For details, see the
online manual (Print Server Card Users Manual) in the User Software CD-ROM.

The custom setting
menu screen will
appear.

PROCESSING PRINT
DATA appears in the
message screen and
printing begins. To
cancel printing, touch
the [CANCEL] key.

LIST PRINT

Y

ST

S
L

PRINTER TEST PAGE

SENDING ADDRESS LIST (SCANNER)

NOTE
There are a variety of different types of network
environments. When using the machine in a network
environment, refer to the detailed explanations in the
online manual (Print Server Card Users Manual) in
the User Software CD-ROM.

PRINTER

SETTINGS LIST

NIC PAGE

PCL