Sony NWZ-F885 / NWZ-F886 / NWZ-F887 Service Manual ▷ View online
NWZ-F885/F886/F887
21
SECTION 3
SERVICE MODE
1. PREPARATION OF SERVICE MODE
Prepare the following before checking service mode.
Prepare the following before checking service mode.
• Windows
PC
•
USB cable for the WM-PORT (accessory)
•
Service mode install tool
(ServiceModeInstaller-20131003A.zip)
•
•
Service mode uninstall tool
(ServiceModeUninstaller-20131003A.zip)
• Newest
• Newest
fi rmware update tool
Note: Confi rm the method of obtaining each tool to each service head-
quarters.
2. INSTALLING METHOD OF THE SERVICE MODE
TOOL
Procedure:
1. On PC, unzip the service mode install tool, and confi rm that
1. On PC, unzip the service mode install tool, and confi rm that
the “ServiceModeInstaller-20131003A” folder has been cre-
ated.
ated.
2. Connect PC and “WALKMAN” with the USB cable for the
WM-PORT (accessory).
USB cable
Plug in the USB cable
with facing upward,
making sure the
connection is secure.
with facing upward,
making sure the
connection is secure.
3. Confi rm that the USB connection screen is displayed on
“WALKMAN”, then confi rm that “USB storage in use” is dis-
played.
played.
Note 1: If the USB connection screen is not displayed, swipe the status bar
on the top of the screen then tap “USB connected” on the notifi ca-
tion panel.
tion panel.
USB storage in use
USB mass storage
6:09
Before turning off USB storage, unmount
(”ejecte”) your Android’s USB storage from
your computer.
Turn off USB storage
4. On PC, confi rm that “WALKMAN” drive has been recog-
nized.
(In this example, “WALKMAN” is recognized as F drive)
Note 2: When Windows XP is used, after recognizing a drive, the instal-
lation screen of a driver may be displayed. In that case, install a
driver according to screen.
driver according to screen.
5. On PC, open the “ServiceModeInstaller-20131003A” folder,
and start “Digital Player Software Update tool” by double-
clicking “FWUpdater.exe”.
clicking “FWUpdater.exe”.
6. On PC, check into the [I agree] box on “Digital Player Soft-
ware Update tool”, and click the [Next] button.
Note 3: The language displayed in “Digital Player Software Update tool”
changes with linguistic environment of PC.
7. On
PC,
confi rm that all applications are terminated, and click
the [OK] button on “Digital Player Software Update tool”.
8. On PC, confi rm that the following screen is displayed, and
click the [OK] button on “Digital Player Software Update
tool”.
tool”.
NWZ-F885/F886/F887
22
9. On PC, wait for a while until progress will be 100%.
Note 4: “WALKMAN” is rebooted automatically.
10. On PC, confi rm that the following screen is displayed, and
click the [Finish] button on “Digital Player Software Update
tool”.
tool”.
Note 5: The contents which have failed in updating may be displayed,
but there is no problem.
11. Confi rm that the following screen is displayed on “WALK-
MAN”, and tap the [OK] button.
USB storage in use
USB mass storage
6:09
Before turning off USB storage, unmount
(”ejecte”) your Android’s USB storage from
your computer.
Turn off USB storage
System Update
Update to version NONE
completed successfully.
completed successfully.
OK
12. Tap “ ” (Apps) on “WALKMAN”, and the list of applications
is displayed.
(The
following
fi gure is example of display)
13. Confi rm that two icons (“DiagTestMode” and “ServiceMo-
deTool”) are displayed.
(The display position in the following fi gure is an example)
14. On PC, unmount the USB storage, and disconnect the USB
cable for the WM-PORT (accessory) from PC and “WALK-
MAN”.
MAN”.
NWZ-F885/F886/F887
23
3. UNINSTALLING METHOD OF THE SERVICE MODE
TOOL
Note1: After work is completed, uninstall the service mode tool abso-
lutely.
Procedure:
1. On PC, unzip the service mode uninstall tool, and confi rm that
1. On PC, unzip the service mode uninstall tool, and confi rm that
the “ServiceModeUninstaller-20131003A” folder has been
created.
created.
2. Connect PC and “WALKMAN” with the USB cable for the
WM-PORT (accessory).
USB cable
Plug in the USB cable
with facing upward,
making sure the
connection is secure.
with facing upward,
making sure the
connection is secure.
3. Confi rm that the USB connection screen is displayed on
“WALKMAN”, then confi rm that “USB storage in use” is dis-
played.
played.
Note 2: If the USB connection screen is not displayed, swipe the status bar
on the top of the screen then tap “USB connected” on the notifi ca-
tion panel.
tion panel.
USB storage in use
USB mass storage
6:09
Before turning off USB storage, unmount
(”ejecte”) your Android’s USB storage from
your computer.
Turn off USB storage
4. On PC, confi rm that “WALKMAN” has been recognized.
(In this example, “WALKMAN” is recognized as F drive)
Note 3:When XP is used, after recognizing a drive, the installation screen
of a driver may be displayed. In that case, install a driver accord-
ing to screen.
ing to screen.
5. On PC, open the “ServiceModeUninstaller-20131003A” fold-
er, and start “Digital Player Software Update tool” by double-
clicking “FWUpdater.exe”.
clicking “FWUpdater.exe”.
6. On PC, check into the [I agree] box on “Digital Player Soft-
ware Update tool”, and click the [Next] button.
Note 4: The language displayed in “Digital Player Software Update tool”
changes with linguistic environment of PC.
7. On
PC,
confi rm that all applications are terminated, and click
the [OK] button on “Digital Player Software Update tool”.
8. On PC, confi rm that the following screen is displayed, and
click the [OK] button on “Digital Player Software Update
tool”.
tool”.
NWZ-F885/F886/F887
24
9. On PC, wait for a while until progress will be 100%.
Note 5: “WALKMAN” is rebooted automatically.
10. On PC, confi rm that the following screen is displayed, and
click the [Finish] button on “Digital Player Software Update
tool”.
tool”.
Note 6: The contents which have failed in updating may be displayed,
but there is no problem.
11. Confi rm that the following screen is displayed on “WALK-
MAN”, and tap the [OK] button.
USB storage in use
USB mass storage
6:09
Before turning off USB storage, unmount
(”ejecte”) your Android’s USB storage from
your computer.
Turn off USB storage
System Update
Update to version NONE
completed successfully.
completed successfully.
OK
12. Tap “ ” (Apps) on “WALKMAN”, and the list of applications
is displayed.
(The
following
fi gure is example of display)
13. Confi rm that two icons (“DiagTestMode” and “ServiceMo-
deTool”) are deleted.
(The
following
fi gure is example of display)
14. On PC, refer to following procedures, and unzip the newest
fi rmware update tool corresponding to “WALKMAN” re-
paired, and confi rm that the folder has been created.
paired, and confi rm that the folder has been created.
Destination
Tool name
Except Chinese
model
model
icx1237_002-F.1.00.00-user-relkey-
updater
updater
Chinese model
icx1237_005-F.1.00.00-user-relkey-
updater
updater
(The underline of the tool name shows the version)
15. On PC, open the folder created in step 14, and start “Digital
Player Software Update tool” by double-clicking “FWUpdat-
er.exe”.
er.exe”.
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