DOWNLOAD Sharp XG-V10XE Service Manual ↓ Size: 1.25 MB | Pages: 63 in PDF or view online for FREE

4

Sharp Head Office (Stockley Park)
4 Furzeground Way,
Stockley Park,
Uxbridge,
Middlesex
UB11 1AE

Sharp Sales
Please contact your account manager directly or telephone 0208 7342000

Sharp Parts Centre 
E-mail – 

Sharp Training Information
E-mail – 

Sharp Technical Support
Please visit the following link - 

From this website, by selecting the product, Sharp provides Online Technical Assistance via a
request form.

5

ANSI Lumens

4000

4700

Native Resolution

XGA

SXGA

Dimensions (W x H x D mm)

448 x 222 x 643

448 x 222 x 643

Weight

18.9kg + lens

18.9kg + lens

Panel Size

1.8” TFT LCD x 3

1.8” TFT LCD x 3

Contrast Ratio

400:1

400:1

Fan Noise

39dB

39dB

Composite

2

2

Component

2

2

S-Video

2

2

PC RGB

2

2

RS-232

Y

Y

DVI

Y

Y

PCMCIA

N

N

Audio

Y

Y

PC RGB

Y

Y

Audio

Y

Y

RS-232

Y

Y

Other Outputs

Video, S-Video,

Component, 12v DC

Video, S-Video,

Component, 12v DC

Ceiling Mountable

Y

Y

Throw Ratio

Optional Lenses

Optional Lenses

Focus

Powered

Powered

Lens Shift
Supported Resolutions

UXGA, SXGA, XGA,

SVGA, VGA,

MAC 21”/19”/16”/13”

UXGA, SXGA, XGA,

SVGA, VGA,

MAC 21”/19”/16”/13”

Audio

3W + 3W

3W + 3W

Control

Via RS-232

Via RS-232

Available Lenses

7

7

Remote Control

InfraRed/Wired

InfraRed/Wired

Mouse Function

Y

Y

Pointer

Laser

Laser

Lamp

200W x 2

200W x 2

Lamp Life

1000

1000

Warranty

1Yr Dealer Support or

RTB

1Yr Dealer Support or

RTB

Lamp Warranty

N

N

Additional Features

Optional I/F Cards: 10

BaseT LAN, RS422,

SDI, Free Sharp

Advanced Presentation

Software (SAPS)

Optional I/F Cards: 10

BaseT LAN, RS422,

SDI, Free Sharp

Advanced Presentation

Software (SAPS)

6

• 

The reseller will carry out all warranty repairs to Sharp XGV10 series projectors sold by them.

• 

Repairs to all units will be carried out to component level, where possible.

• 

Alternatively, the product may be repaired by Sharp’s approved service company on a chargeable basis.

• 

XGV10 series projector products carry a one-year manufacturer’s parts only warranty. This covers all major
components against defects in design, materials or workmanship, valid from the date of initial use. The reseller
may return product to Sharps approved service contractor (T.P. Matrix) for repair on a chargeable basis.

• 

Carriage costs are the responsibility of the reseller in accordance with their own service agreement. Carriage
costs are not covered under manufacturer’s warranty.

• 

Parts cost repaid. (Parts ordered via the Intranet have a 7.5% discount applied. Full parts cost is repaid under
warranty).

• 

All parts replaced under the manufacturer’s warranty are to be kept and returned to Sharp Electronics with the
accompanying warranty claim documentation.

• 

Authorisation must be obtained by the reseller from Sharp, prior to replacing any high value or non-repairable
parts under warranty (e.g. LCD panels, ballast units).

• 

Complete PWB units are not covered under warranty and must be repaired to component level by the reseller.

• 

Ensure the customer is informed of your warranty terms and conditions.

• 

Inform the customer of the correct machine specification, as defined by Sharp Electronics.

• 

Carry out preventative and corrective maintenance in accordance with service documentation and Sharp
Electronics’ instructions.

• 

Correctly prepare the machine for installation by performing an established Pre-Delivery Inspection, including
where necessary, the rectification of any problems that may be discovered during the Pre-Deliver Inspection.

• 

Problems highlighted by the Pre-Delivery Inspection must be reported to Sharp Electronics, using the Field
Quality Report (FQIR) form (see appendix 5).

• 

Correctly install the machine, and carry out user maintenance and operation training, as outlined in the product
Operation Manual.

• 

Maintain an adequate level of Sharp Electronics trained technicians at all authorised reseller branches, to
ensure prompt and efficient service to the level specified in the customer contract. Details of training courses
may be obtained by calling the LCD hot-line (0161 204 2418)

• 

Ensure recommended modifications are implemented within the specified time scale, as advised in Sharp
Electronics Technical Bulletins.

• 

Submit maintenance agreements or details of chargeable service rates at the time of purchase. Charges should
be independently determined between the reseller and the Customer, and should be in line with the industry
standard.

• 

Repair all units that fail within their warranty period.

• 

All warranty repairs will be to component level as indicated in this policy.

• 

Service repair data and service feedback to be made available to Sharp Electronics Technical Services Group
upon request, and to include quality control information and field repair data.

7

• 

Set up of direct warranty and parts accounts for approved resellers.

• 

Provide free product training courses.

• 

Provide free first issue copies of all service literature.

• 

Provide access to our technical Intranet site

• 

Provide free technical advice via the LCD Help-Desk during normal office hours (9:00am to 5:00pm), excluding
Public and Bank Holidays. A message service is provided outside of these hours.

• 

Consider field visits on a case by case basis, with reseller staff, to their customers for difficult technical
problems.

• 

Replacement PCBs

• 

Projection Lamps

• 

Air Filters

• 

Lens Cover

• 

Operation Manuals and other literature

• 

Plugs & Fuses

• 

Cosmetic Parts

• 

Accessory Cables

• 

Spare Parts, unless faulty on receipt

• 

Batteries

• 

Internal and external cleaning and general maintenance

• 

Faults caused by incorrect installation, maintenance, poor handling, misuse or misoperation.

• 

Picture generation devices, such as LCD panels, DMD chips, without prior authorisation from Sharp Systems
Technical Department). NB. LCD panels with pixel failures within factory specifications will not be
authorised.

T.P. Service Co
Unit J Prince of Wales Industrial Park
Vulcan St
Oldham
Lancashire OL1 4ER
Tel: 0161 626 4067
Fax: 0161 627 1741
Internet: 

www.tpgroup.co.uk