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If checking external and internal connections does not fix the problem, consider 
inspecting the system component by component (see Table A) and verifying that each 
hardware component is properly installed and configured before you decide to replace 
costly components. 

If a component in the system you are servicing does not meet a condition listed in 
Table A and it is not clear how to fix the problem (for example, if the system hangs before 
reaching Idle), locate the behavior in Table B on page 65 to see the suggested action(s) 
for solving the problem. 

Verifying the system

• All replaceable parts are: 

• Present

• Properly aligned

• Installed securely

• Installed on the appropriate site

• The correct part for the system 

• Not visibly damaged

• Pan and contents have not been tampered with 

(no unauthorized additions or changes have been made)

• Pan does not contain any foreign objects

Fiery X3eTY2 pan, page 8

• Motherboard, including components and traces, appears 

undamaged and no foreign objects are evident

• CPU is present, well-seated in its motherboard connector, 

and appears undamaged

• CPU cooling unit is well-aligned and firmly attached

• Exhaust fan (including fan cable) is well-positioned (with correct 

airflow direction), installed in the correct connector, and appears 
undamaged

• Battery is installed

Motherboard, page 17

• Each DIMM is well-seated and installed in the correct slot

• DIMM connectors are not oxidized (reseating removes oxidation)

Interface board is:

• Present

• Installed in the slot PCI1 on the motherboard

• Well-seated

• Not visibly damaged

Interface board, page 13

CPU is:

• Present

• Well-seated in the motherboard socket

• Not visibly damaged

CPU cooling assembly is:

• Well-positioned (fan cable is able to reach fan 

connector on motherboard)

• Firmly attached

CPU and CPU cooling assembly, 
page 22 and page 24

Fan is:

• Properly positioned (with correct airflow direction)

• Installed in the correct fan cable connector on 

the motherboard

• Not visibly damaged (fan, fan cable, cable connector, 

and motherboard connector)

Exhaust fan, page 26

Verifying the system

Power supply is:

• Present

• Correctly installed

• Not visibly damaged

Cable connectors are:

• Firmly connected

• Not visibly damaged

• Installed in the correct devices and the correct leads on the power 

switch

Power supply, page 27

HDD is:

• Present

• Correctly installed

• Not visibly damaged

HDD data cable is:

• Present

• Firmly connected in the motherboard’s SATA1 connector

• Firmly connected to the HDD

• Not visibly damaged

HDD power cable is:

• Present

• SATA type. For more information, see page 35.

• Firmly connected to the power connector on the HDD

• Not visibly damaged

Verifying the system

To learn possible causes and solutions for a specific LED diagnostic code or error 
condition, find the symptom in Table B and perform the appropriate suggested actions 
in the order listed. If the problem persists after you perform a suggested action, proceed 
to the action described in the next numbered step. For example, in the steps:

First perform the action in step 1. If the problem persists, proceed to the action described 
in step 2.

For detailed information about performing a suggested action, see the corresponding 
service section in this guide.

If replacing a specified component does not correct the problem, install the old 
component back in the Fiery X3eTY2.