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MX-M350/M450 N/U  SIMULATION  9 - 17

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key. 

2) Press [START] key. (The trouble display is canceled.)

1) Select 1 (YES) with 10-key.

2) Press [START] key. (The trouble display is canceled.)

13-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag "U1" trouble. (Only 
when FAX is installed.)

FAX

Trouble

1

YES

After canceling U1 trouble, the machine returns to 
the main code entry standby mode.

2

NO

Without canceling U1 trouble, the machine 
returns to the main code entry standby mode.

14-0

Clear/Cancel (Trouble etc.)

Used to cancel excluding the self-diag U1/LCC/
U2/PF troubles.

Trouble

Error

1

YES

After canceling the trouble other than U1, U2, PF, 
and LCC, the machine returns to the main code 
entry standby mode.

2

NO

Without canceling the trouble, the machine returns 
to the main code entry standby mode.

SIMULATION 13

U1 TROUBLE CANCELLATION. 

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 14

TROUBLE CANCELLATION. (OTHERS)

ARE YOU SURE?

1. YES

2. NO

1

15-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag "U6-01, 02, 03, F3-
12, 22" (large capacity paper feed tray, paper feed 
trays 1, 2) troubles.

LCC

Trouble

1

YES

After canceling the LCC trouble, the machine 
returns to the main code entry standby mode.

2

NO

Without canceling the trouble, the machine 
returns to the main code entry standby mode.

16-0

Clear/Cancel (Trouble etc.)

Used to cancel the self-diag U2 troubles.

MFP control PWB, PCU PWB, scanner control 
PWB

Trouble

1

YES

After canceling the U2 trouble, the machine returns 
to the main code entry standby mode.

2

NO

Without canceling the trouble, the machine returns 
to the main code entry standby mode.

SIMULATION 15

LCC TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 16

U2 TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

MX-M350/M450 N/U  SIMULATION  9 - 18

1) Select 1 (YES) with 10-key. 

2) Press [START] key. (The trouble display is canceled.)

1) Enter the number corresponding to the maintenance timing

display. 

2) Press [START] key. The condition entered in procedure 1) is

set.

Various print counter values are displayed.

The paper jam/trouble counter value is displayed.

17-0

Clear/Cancel (Trouble etc.)

Used to cancel the PF troubles (when the copy 
inhibit command from the host computer is 
received).

Communication unit (TEL/LIU/MODEM etc.)

Trouble

Error

1

YES

After canceling the PF trouble, the machine returns 
to the main code entry standby mode.

2

NO

Without canceling the trouble, the machine returns 
to the main code entry standby mode.

21-1

Setting

Used to set the maintenance cycle.

Specifications

Counter

Maintenance timing display

Set range

0

Default (Differs depending on the model.)

0 - 999

1 - 200

Maintenance display at 1K - 200K

999

No maintenance display

SIMULATION 17

PF TROUBLE CANCELLATION.

ARE YOU SURE?

1. YES

2. NO

1

SIMULATION 21-1

MAINTENANCE CYCLE SETUP. INPUT VALUE 0-999, AND PRESS

START.

 0:     DEFAULT

 1-200: MAINTENANCE CYCLE (1K-200K)

 999:   FREE

0

22-1

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the print count value in each 
section and each operation mode. (Used to check 
the maintenance timing.)

Counter

TOTAL

Total counter

DRUM

Drum counter

TONER

Toner counter

DEVE

Developer counter

MAINTENANCE

Maintenance counter

TOTAL OUTPUT

Total output quantity

COPIES

Copy effective paper counter

PRINTER

Printer counter

FAX OUTPUT

FAX print counter

I-FAX OUTPUT

Internet FAX print counter

DOC FILING OUTPUT

Document filing print counter

RIIGHT SIDE

Right paper exit counter

OTHERS

Other print counter (List print , etc.)

22-2

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the total numbers of misfeed and 
troubles. (When the number of misfeed is 
considerably great, it is judged as necessary for 
repair. The misfeed rate is obtained by dividing this 
count value with the total counter value.)

Trouble

PAPER JAM

Number of paper jams

SPF JAM

Number of SPF jams

TROUBLE

Number of troubles

SIMULATION 22-1

COUNTER DATA DISPLAY.

TOTAL: ********  DRUM: ********  TONER: ******** 

DEVE: ********   MAINTENANCE: ********

TOTAL OUTPUT: ********  COPIES: ******** 

PRINTER: ********       FAX OUTPUT: ******** 

I-FAX OUTPUT:********   DOC FILING OUTPUT:********

RIGHT SIDE:********     OTHERS: ********

SIMULATION 22-2

JAM/TROUBLE COUNTER DATA DISPLAY.

PAPER JAM: ********   SPF JAM: ********

TROUBLE: ********

MX-M350/M450 N/U  SIMULATION  9 - 19

The history of paper jams and misfeed is displayed. 

The misfeed history is displayed sequentially from the latest one.
The max. 100 items of misfeed history can be recorded. The data
may be used to identify trouble position. 

The latest 100 items of paper jam history are displayed. (Refer to
the jam cause code table below.)

(Jam cause code)

22-3

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check misfeed positions and the misfeed 
count of each position. (If the misfeed count is 
considerably great, it may be judged as necessary 
to repair.)

Sections other than SPF/DSPF section

Trouble

Misfeed

Code

Description

NO_JAM_CAUSE

No jam. Also used to cancel a jam.

TRAY2

Tray 2 paper feed jam 
(MCPPD not-reaching: When AR-MU2 
installed)
(TPFD1 not-reaching: When AR-D28 
installed)
(DPFD1 not-reaching: When AR-D27 
installed)

DPFD1_ND1

DPFD1 not-reaching jam (Desk tray 1 feed 
paper)

DPFD1_ND2

DPFD1 not-reaching jam (Desk tray 2 feed 
paper)

TPFD1_NTD

TPFD1 not-reaching jam (Tandem desk feed 
paper)

MCPPD_ST2

MCPPD remaining jam (Machine tray 2 feed 
paper: When AR-MU2 installed)

TPFD1_ST2

TPFD1 not-reaching jam (Machine tray 2 
feed paper: When AR-D28 installed)

DPFD1_ST2

TPFD1 not-reaching jam (Machine tray 2 
feed paper: When AR-D28 installed)

DPFD1_SD1

DPFD1 remaining jam (Desk tray 1 feed 
paper)

DPFD1_SD2

DPFD1 remaining jam (Desk tray 2 feed 
paper)

TPFD1_STD

TPFD1 remaining jam (Tandem desk feed 
paper)

PPD1NMF

PPD1 not-reaching jam (Manual feed tray 
paper)

TRAY1

Tray 1 feed paper jam (PPD1 not-reaching)

PPD1NT2

PPD1  not-reaching jam (Machine tray 2 
feed paper)

PPD1ND1

PPD1 not-reaching jam (Desk tray 1 feed 
paper)

PPD1ND2

PPD1 not-reaching jam (Desk tray 2 feed 
paper)

PPD1NTD

PPD1 not-reaching jam (Tandem desk feed 
paper)

PPD1NAD

PPD1 not-reaching jam (ADU refeed paper)

PPD1SMF

PPD1 remaining jam (Manual feed tray feed 
paper)

PPD1ST1

PPD1 remaining jam (Machine tray 1 feed 
paper)

PPD1ST2

PPD1 remaining jam (Machine tray 2 feed 
paper)

PPD1SD1

PPD1 remaining jam (Desk tray 1 feed 
paper)

PPD1SD2

PPD1 remaining jam (Desk tray 2 feed 
paper)

PPD1STD

PPD1 remaining jam (Tandem desk feed  
paper)

PPD1SAD

PPD1 remaining jam (ADU refeed paper)

PPD1_PCU

PPD1 remaining jam (Timer end of fusing 
ready standby/high voltage rising completion 
standby, etc.)

PPD1PRI

PPD1 jam (Image ready is not supplied from 
ICU.)

POD1N

POD1 not-reaching jam 

POD1S

POD1 remaining jam

POD2N

POD2 not-reaching jam

POD2SR

POD2 remaining jam (When discharging to 
the right side of machine.)

POD2SL

POD2 remaining jam (When discharging to 
the left side of machine.)

AINPDN

ADU paper entry sensor not-reaching jam

AINPDS

ADU paper entry sensor remaining jam

APODN

ADU paper exit sensor not-reaching jam

APODS

ADU paper exit sensor remaining jam

APPD1N

ADU transport sensor 1 not-reaching jam

APPD1S

ADU transport sensor 1 remaining jam

APPD2N

ADU transport sensor 2 not-reaching jam 
(When ADU transport)

APPD2S

ADU transport sensor 2 remaining jam 
(When ADU transport)

BPT

Manual feed tray paper feed jam (APPD2 
not-reaching)

APPD2SM

ADU transport sensor 2 remaining jam 
(Manual feed tray feed paper)

DESK2

Desk tray 2 paper feed jam (DPFD3 not 
activated)

DPFD3SD2

DPFD3 remaining jam (Desk tray 2 feed 
paper)

DESK1

Desk tray 1 paper feed jam (DPFD2 not 
activated)

DPFD2N2

DPFD2 not-reaching jam (Desk tray 2 feed 
paper)

DPFD2S1

DPFD2 remaining jam (Desk tray 1 feed 
paper)

DPFD2S2

DPFD2 remaining jam (Desk tray 2 feed 
paper)

TTRAY2

Tandem tray 2 paper feed jam (TPFD3 not 
activated)

TPFD3S2

TPFD3 remaining jam (Tandem tray 2 feed 
paper)

TTRAY1

Tandem tray 1 paper feed jam (TPFD2 not 
activated)

TPFD2N2

TPFD2 not-reaching jam (Tandem tray 2 
feed paper)

TPFD2S1

TPFD2 remaining jam (Tandem tray 1 feed 
paper)

TPFD2S2

TPFD2 remaining jam (Tandem tray 2 feed 
paper)

PPD1_DESK

DESK paper feed jam (Preliminary paper 
feed from the desk, no response in a certain 
time after paper feed instruction)

FPID_N

Built-in finisher PID not-reaching jam

FPID_S

Built-in finisher PID remaining jam

FSCID_N

Built-in finisher SCID not-reaching jam

FSCID_S

Built-in finisher SCID remaining jam

FSCID2N

Built-in finisher SCID2 not-reaching jam

FSCID2S

Built-in finisher SCID2 remaining jam

FPPD_S

Built-in finisher PPD remaining jam

FSCPD_N

Built-in finisher SCPD not-reaching jam

FSCPD_S

Built-in finisher SCPD remaining jam

Code

Description

MX-M350/M450 N/U  SIMULATION  9 - 20

(10 lines, 80 digits = 800 characters)

The trouble history is displayed.

The trouble history is displayed sequentially from the latest one.
The max. 100 items can be stored. (The oldest one is deleted
sequentially. The trouble position can be identified by the data.)

(10 lines, 80 digits = 800 characters)

The ROM version of each section can be checked. When there is
any problem in the software, use this simulation to check the ROM
version of each section and revise the version if necessary.

When installing or servicing this machine, execute this simulation
to print and save various setting and adjustment data for next ser-
vicing. (For example, memory trouble, PWB replacement, etc.)

1) Enter 1 with 10-key.

2) Press [START] key.

The various setting and adjustment data are printed out. (The print
paper cannot be selected optionally.)

FPOD_N

Built-in finisher POD not-reaching jam

FPOD_S

Built-in finisher POD remaining jam

FES_N

Console finisher entry port sensor (FES) 
not-reaching jam

FES_S

Console finisher entry port sensor (FES) 
remaining jam

FFPS_N

Console finisher saddle not-reaching jam 
(Not reaching the folding sensor (FFPS).)

FFPS_S

Console finisher saddle remaining jam 
(The folding sensor (FFPS) does not turn 
off.)

FSTPL

Console finisher staple jam 
(The stapler does not complete clinching.)

FPNCH

Console finisher punch jam 
(The puncher does not complete punching.)

FDOP

Console finisher door open jam 
(During/after paper passing, the front door, 
joint, or upper cover is opened.)

PID_N

Mail box  PID not-reaching jam

PID_S

Mail box  PID remaining jam

MPPD1_N

Mail box  MPPD1 not-reaching jam

MPPD1_S

Mail box  MPPD1 remaining jam

MPPD2_N

Mail box  MPPD2 not-reaching jam

MPPD2_S

Mail box  MPPD2 remaining jam

MPPD3_N

Mail box  MPPD3 not-reaching jam

MPPD3_S

Mail box  MPPD3 remaining jam

MPPD4_N

Mail box  MPPD4 not-reaching jam

MPPD4_S

Mail box  MPPD4 remaining jam

MPPD5_N

Mail box  MPPD5 not-reaching jam

MPPD5_S

Mail box  MPPD5 remaining jam

22-4

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to check the trouble (self diag) history.

Trouble

Code

Description

SIMULATION 22-3

PAPER JAM HISTORY.
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
*******,*******,*******,*******,*******,*******,*******,*******,*******,*******
···············

SIMULATION 22-4

TROUBLE HISTORY.
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**,**-**
···············

22-5

Other

Used to check the ROM version of each unit 
(section).

Software

S/N

Engine section serial number

MFP

MFP controller

(LANGUAGE)

(Language version)

BOOT

MFP controller boot ROM

FAX

FAX controller

NIC

Network card

PCU

PCU controller

SCANNER

Scanner controller

FINISHER

Finisher controller

DESK

Desk/LCC controller

MAIL BIN

mail bin controller

PUNCH UNIT

Punch unit

22-6

Adjustment/Setup/Operation data output/Check 
(Display/Print)

Used to output the list of the setting and 
adjustment data (simulations, FAX soft switch, 
counters).

Data

Adjust/Setting data

0

TRAY SELECT

TRAY SELECT auto only (Selection is 
not allowed.)

1

PRINT START

PRINT START

Select 1 and press [START] 
key.

Press [SYSTEM SETTINGS] key or 
[START] key.

SIMULATION 22-5

ROM VERSION DATA DISPLAY.

S/N:

 0000000000

MFP:  

 

1.00

(LANGUAGE:1.00)

PCU: 

         1.00           BOOT:         1.00

SCANNER:        1.00            FAX:         1.00

FINISHER:       1.00            NIC:         1.00

DESK:

         1.00       MAIL BIN:         1.00

PUNCH UNIT:     1.00

SIMULATION 22-6

DATA PRINT MODE. SELECT SETTING, AND PRESS START.

0. TRAY SELECT  :AUTO ONLY

1. PRINT START

1

SIMULATION 22-6

0

DATA PRINT MODE. EXECUTING···.

0. TRAY SELECT  :

1