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Model
MX-C380P MX-C400P MX-B380P MX-B382P MX-B400P (serv.man6)
Pages
127
Size
57.04 MB
Type
PDF
Document
Service Manual
Brand
Device
Copying Equipment / Service Manual (Revised May 2016).
File
mx-c380p-mx-c400p-mx-b380p-mx-b382p-mx-b400p-sm6.pdf
Date

Sharp MX-C380P / MX-C400P / MX-B380P / MX-B382P / MX-B400P (serv.man6) Service Manual ▷ View online

MX-C400P/C380P, MX-B400P/B380P/B382P  SIMULATION  5 – 15
: ’11/Mar/15
1
 
21
 
21-1
Purpose
Setting
Function (Purpose) Used to set the maintenance cycle.
Section
Operation/Procedure
1) Select a target item of setting.
2) Set the set value. (Enter the set value, and press [OK] key and
OSA shortcut key.)
 
22
 
22-1
Purpose
Adjustment/Setting/Operation data output/
Check
Function (Purpose) Used to check the print count value in each
section and each operation mode. 
(Used to check the maintenance timing.)
Section
Operation/Procedure
Change the display page with [
] [] key.
• MX-C400P/C380P, MX-B400P/B380P
Item/Display
Content
Setting range
Default 
value
A
MAINTENANCE 
COUNTER 
(TOTAL)
Maintenance 
counter 
(Total)
0         : Default
1 - 300: 1K - 300K
999   : Free
60K
B
MAINTENANCE 
COUNTER 
(COLOR)
Maintenance 
counter 
(Color)
0         : Default
1 - 300: 1K - 300K
999   : Free
30K
Item
Display 
(Counter)
Content
NOTE
Total output 
quantity
TOTAL OUT 
(BW)
Total output 
quantity of black 
and white
All prints including 
jams
TOTAL OUT 
(COL)
Total output 
quantity of color
All prints including 
jams
Total use 
quantity
TOTAL (BW)
Total use quantity 
of black and white
Effective paper 
(including self 
print, excluding 
jams)
TOTAL (COL)
Total use quantity 
of full color
Effective paper 
(including self 
print, excluding 
jams)
TOTAL (2COL)
Total use quantity 
of 2-color
Effective paper 
(including self 
print, excluding 
jams)
TOTAL (3COL)
Total use quantity 
of 3-color
Effective paper 
(including self 
print, excluding 
jams)
TOTAL 
(SGL_COL)
Total use quantity 
of single color
Effective paper 
(including self 
print, excluding 
jams)
1
Print
PRINT (BW)
Black and white 
print counter
Billing target 
(excluding self 
print)
PRINT (COL)
Full color print 
counter
Billing target 
(excluding self 
print)
PRINT (2COL)
2-color print 
counter
Billing target 
(excluding self 
print)
PRINT (3COL)
3-color print 
counter
Billing target 
(excluding self 
print)
PRINT 
(SGL_COL)
Single color print 
counter
Billing target 
(excluding self 
print)
Print hold
PRINT HOLD 
(BW)
Black and white 
print hold counter
Billing target 
(excluding self 
print)
PRINT HOLD 
(COL)
Color print hold 
counter
Billing target 
(excluding self 
print)
PRINT HOLD 
(2COL)
2-color print hold 
counter
Billing target 
(excluding self 
print)
PRINT HOLD 
(SCOL)
Single color print 
hold counter
Billing target 
(excluding self 
print)
Other
OTHER (BW)
Black and white 
other counter
Self print quantity
OTHER (COL)
Color other 
counter
Self print quantity
Maintenance 
counter
MAINTENANCE 
ALL
Maintenance 
counter (Total)
MAINTENANCE 
COL
Maintenance 
counter (Color)
Transfer unit
TC1 UNIT
Primary transfer 
unit print counter
TC1 UNIT 
RANGE
Primary transfer 
unit accumulated 
traveling distance 
(cm)
TC1 UNIT DAY
Use day of 
primary transfer 
unit (Day)
TC2 UNIT
Secondary 
transfer unit print 
counter
TC2 UNIT 
RANGE
Secondary 
transfer unit 
accumulated 
traveling distance 
(cm)
TC2 UNIT DAY
Use day of 
secondary 
transfer unit (Day)
Fusing unit
FUSER 
UNIT(U)
Fusing unit print 
counter (Heat 
roller upper)
FUSER UNIT 
(L&E)
Fusing unit print 
counter (Heat 
roller lower and 
external)
FUSER AC DY 
(U)
Use day of fusing 
unit (Heat roller 
upper)
FUSER AC DY 
(L&E)
Use day of fusing 
unit (Heat roller 
lower and 
external)
Item
Display 
(Counter)
Content
NOTE
MX-C400P/C380P, MX-B400P/B380P/B382P  SIMULATION  5 – 16
: ’11/Mar/15
1
• MX-B382P
 
22-2
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check the total numbers of mis-
feed and troubles. (When the number of
total jam is considerably great, it is judged
as necessary for repair.)
Section
Operation/Procedure
The paper jam, trouble counter value is displayed.
Drum life 
meter
DRUM LIFE (K)
Accumulated 
number of drum 
rotations (K)
0 - 100 (%) 
(Unit: 
1%)
DRUM LIFE (C)
Accumulated 
number of drum 
rotations (C)
0 - 100 (%) 
(Unit: 
1%)
DRUM LIFE (M)
Accumulated 
number of drum 
rotations (M)
0 - 100 (%) 
(Unit: 
1%)
DRUM LIFE (Y)
Accumulated 
number of drum 
rotations (Y)
0 - 100 (%) 
(Unit: 
1%)
Developer 
life meter
DEVE LIFE (K)
Accumulated 
number of 
developer 
rotations (K)
0 - 100 (%) 
(Unit: 
1%)
DEVE LIFE (C)
Accumulated 
number of 
developer 
rotations (C)
0 - 100 (%) 
(Unit: 
1%)
DEVE LIFE (M)
Accumulated 
number of 
developer 
rotations (M)
0 - 100 (%) 
(Unit: 
1%)
DEVE LIFE (Y)
Accumulated 
number of 
developer 
rotations (Y)
0 - 100 (%) 
(Unit: 
1%)
Toner 
number 
counter
TONER 
NUMBER (K)
Toner number 
counter (K)
0 - 255
TONER 
NUMBER (C)
Toner number 
counter (C)
0 - 255
TONER 
NUMBER (M)
Toner number 
counter (M)
0 - 255
TONER 
NUMBER (Y)
Toner number 
counter (Y)
0 - 255
Toner near 
end number 
counter
TONER NN 
END (K)
Toner near end 
number counter 
(K)
0 - 255
TONER NN 
END (C)
Toner near end 
number counter 
(C)
0 - 255
TONER NN 
END (M)
Toner near end 
number counter 
(M)
0 - 255
TONER NN 
END (Y)
Toner near end 
number counter 
(Y)
0 - 255
Remaining 
toner 
quantity
TONER 
RESIDUAL (K)
Remaining toner 
quantity (K)
0 - 25%
25 - 50%
50 - 75%
75 - 100%
TONER 
RESIDUAL (C)
Remaining toner 
quantity (C)
0 - 25%
25 - 50%
50 - 75%
75 - 100%
TONER 
RESIDUAL (M)
Remaining toner 
quantity (M)
0 - 25%
25 - 50%
50 - 75%
75 - 100%
TONER 
RESIDUAL (Y)
Remaining toner 
quantity (Y)
0 - 25%
25 - 50%
50 - 75%
75 - 100%
Item
Display 
(Counter)
Content
NOTE
Item
Display 
(Counter)
Content NOTE
Total output 
quantity
TOTAL OUT 
(BW)
Total output 
quantity
All prints including 
jams
Total use 
quantity
TOTAL (BW)
Total use quantity 
of black and white
Effective paper 
(including self 
print, excluding 
jams)
TOTAL (COL)
Total use quantity 
of color
Copy
COPY (BW)
Copy counter
Billing target 
(excluding self 
print)
Print
PRINT (BW)
Print counter
Billing target 
(excluding self 
print)
Document 
filing
DOC FIL (BW)
Document filing 
print counter
Billing target 
(excluding self 
print)
Other
OTHER (BW)
Other counter
Self print quantity
Maintenance 
counter
MAINTENANCE 
ALL
Maintenance 
counter (Total)
Transfer unit
TC1 UNIT
Primary transfer 
unit print counter
TC1 UNIT 
RANGE
Primary transfer 
unit accumulated 
traveling distance 
(cm)
TC1 UNIT DAY
Use day of 
primary transfer 
unit (Day)
0 - 740
TC2 UNIT
Secondary 
transfer unit print 
counter
TC2 UNIT 
RANGE
Secondary 
transfer unit 
accumulated 
traveling distance 
(cm)
TC2 UNIT DAY
Use day of 
secondary 
transfer unit (Day)
0 - 740
Fusing unit
FUSER UNIT 
(U)
Fusing unit print 
counter (Heat 
roller upper)
FUSER ACUM 
DAY (U)
Use day of fusing 
unit (Heat roller 
upper)
0 - 740
Drum life 
meter
DRUM LIFE (K)
Accumulated 
number of drum 
rotations
0 - 100 (%) 
(Unit: 
1%)
Developer 
life meter
DEVE LIFE (K)
Accumulated 
number of 
developer 
rotations
0 - 100 (%) 
(Unit: 
1%)
Display/Item
Content
MACHINE JAM
Machine JAM counter
TROUBLE
Trouble counter
1
MX-C400P/C380P, MX-B400P/B380P/B382P  SIMULATION  5 – 17
 
22-3
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check mis-feed positions and the
mis-feed count of each position. 
* Presumption of the faulty point by this
data is possible.
Section
Operation/Procedure
The paper jam and mis-feed history is displayed from the latest one
up to 50 items. (The old ones are deleted sequentially.)
 
22-4
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check the trouble (self diag) his-
tory.
Section
Operation/Procedure
The trouble history is displayed from the latest one up to 30 items.
(The old ones are deleted sequentially.)
* For the list of the trouble codes: Refer to "[6] SELF DIAG AND
TROUBLE CODE".
 
22-5
Purpose
Others
Function (Purpose) Used to check the ROM version of each
unit (section).
Section
Firmware
Operation/Procedure
The ROM version of the installed unit in each section is displayed.
When there is any trouble in the software, use this simulation to
check the ROM version, and upgrade the version if necessary.
JAM code
Content
TRAY1
Machine cassette 1 paper feed JAM 
(CPFD1 not-reached JAM)
CPFD1_S1
CPFD1 remaining JAM (Machine cassette)
CPFD1_N2
CPFD1 not-reached JAM (Paper feed tray upper stage)
CPFD1_N3
CPFD1 not-reached JAM (Paper feed tray middle stage)
CPFD1_N4
CPFD1 not-reached JAM (Paper feed tray lower stage)
CPFD1_S2
CPFD1 remaining JAM (Paper feed tray upper stage)
CPFD1_S3
CPFD1 remaining JAM (Paper feed tray middle stage)
CPFD1_S4
CPFD1 remaining JAM (Paper feed tray lower stage)
TRAY2
Cassette 2 (Paper feed tray upper stage) paper feed 
JAM
DPFD1_S2
DPFD1 remaining JAM (Paper feed tray upper stage)
DPFD1_N3
DPFD1 not-reached JAM (Paper feed tray middle stage)
PPD1_N1
PPD1 not-reached JAM (Machine cassette)
PPD1_N2
PPD1 not-reached JAM (Paper feed tray upper stage)
PPD1_N3
PPD1 not-reached JAM (Paper feed tray middle stage)
PPD1_N4
PPD1 not-reached JAM (Paper feed tray lower stage)
PPD1_NM
PPD1 not-reached JAM (Manual feed tray)
PPD1_NA
PPD1 not-reached JAM (ADU again)
PPD1_S1
PPD1 remaining JAM (Machine cassette)
PPD1_S2
PPD1 remaining JAM (Paper feed tray upper stage)
PPD1_S3
PPD1 remaining JAM (Paper feed tray middle stage)
PPD1_S4
PPD1 remaining JAM (Paper feed tray lower stage)
PPD1_SM
PPD1 remaining JAM (Manual feed tray)
PPD1_SA
PPD1 remaining JAM (ADU again)
PPD2_N1
PPD2 not-reached JAM (Machine cassette)
PPD2_N2
PPD2 not-reached JAM (Paper feed tray upper stage)
PPD2_N3
PPD2 not-reached JAM (Paper feed tray middle stage)
PPD2_N4
PPD2 not-reached JAM (Paper feed tray lower stage)
PPD2_NM
PPD2 not-reached JAM (Manual feed tray)
PPD2_NA
PPD2 not-reached JAM (ADU again)
PPD2_S1
PPD2 remaining JAM (Machine cassette)
PPD2_S2
PPD2 remaining JAM (Paper feed tray upper stage)
PPD2_S3
PPD2 remaining JAM (Paper feed tray middle stage)
PPD2_S4
PPD2 remaining JAM (Paper feed tray lower stage)
PPD2_SM
PPD2 remaining JAM (Manual feed tray)
PPD2_SA
PPD2 remaining JAM (ADU again)
PPD2_PRI
PPD2 JAM (Image preparation wait time out)
PPD2_DRUM
PPD2 JAM (Drum lock detection)
POD1_N
POD1 not-reached JAM
POD1_S
POD1 remaining JAM
POD1_FUS
POD1 JAM (Detection of twining to fusing)
POD2_N
POD2 not-reached JAM
POD2_S
POD2 remaining JAM
APPD1_N
APPD1 not-reached JAM
APPD1_S
APPD1 remaining JAM
APPD2_N
APPD2 not-reached JAM
APPD2_S
APPD2 remaining JAM
TRAY3
Cassette 3 (Paper feed tray middle stage) paper feed 
JAM
DPFD2_S3
DPFD2 remaining JAM 
(Paper feed tray middle stage)
DPFD1_N4
DPFD1 not-reached JAM 
(Paper feed tray lower stage)
DPFD1_S3
DPFD1 remaining JAM 
(Paper feed tray middle stage)
DPFD1_S4
DPFD1 remaining JAM 
(Paper feed tray lower stage)
TRAY4
Cassette 4 (Paper feed tray lower stage) paper feed 
JAM
DPFD2_N4
DPFD2 not-reached JAM 
(Paper feed tray lower stage)
DPFD2_S4
DPFD2 remaining JAM 
(Paper feed tray lower stage)
MFT
Manual feed tray paper feed JAM (PPD1 not-reached)
DPFD3_S4
DPFD3 remaining JAM 
(Paper feed tray lower stage)
LCC
Side LCC paper feed JAM (LPFD1 not-reached)
LPFD_SL
LPFD remaining JAM (Side LCC)
SIZE_ILG
Size illegal JAM
MTR_ILG
Motor driver trouble JAM 
FPPD1_N
Finisher inlet port not-reached JAM
FPPD1_S
Finisher inlet port remaining JAM
FSTPLJ
Staple JAM
FIN_TIME
Finisher paper fast delivery JAM
FSTPD_N
Finisher paper exit not-reached JAM
FSTPD_S
Finisher paper exit remaining JAM
FPRD_N
Finisher compiler not-reached JAM
FPRD_S
Finisher compiler remaining JAM 
CPFD1_DESK
CPFD1 JAM 
(Paper feed tray communication abnormality detection)
PPD2_FIN
PPD2 JAM 
(Finisher communication abnormality detection)
STOP_JAM Control 
error 
JAM
ICU_REQ
Control error JAM
S/N
Serial No.
ICU (MAIN)
ICU (Main section)
ICU (BOOT)
ICU (Boot section)
LANGUAGE
Language support data version
GRAPHIC
Graphic data for LCD
IMG DATA ROM
ImageASIC Flash ROM data
COLOR PROFILE
Color profile
PCU
PCU 
DESK
Desk unit
FINISHER
Finisher
NIC
NIC
POWER-CON Power 
controller
E-MANUAL
Operation manual (HDD storage)
ESCP
ESCP font ROM
PDL
PDL font ROM
OPU
OPU (Operation panel)
JAM code
Content
MX-C400P/C380P, MX-B400P/B380P/B382P  SIMULATION  5 – 18
: ’11/Mar/15
1
 
22-6
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to output various adjustment/setting
data (simulations, FAX soft switch counter),
the firmware version, the counter list, the
process control data, and SIM50-24 data.
Section
Operation/Procedure
* When installing or servicing, this simulation is executed to print
the adjustment data and set data for use in the next servicing.
(Memory trouble, PWB replacement, etc.)
1) Select the print list mode.
2) Select [EXECUTE] button and press [OK] key, and printing of
the print list mode selected in procedure 1) is executed.
NOTE: When the printing operation is interrupted during list data
printing, cancel the simulation and check for any error. 
 
22-8
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check the number of operations
(counter value) of the finisher, the RSPF,
and the scan (reading) unit.
Section
Operation/Procedure
The counter value of the finisher is displayed.
 
22-9
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check the number of use (print
quantity) of each paper feed section.
Section
Paper feed, ADU
Operation/Procedure
The counter values related to paper feed are displayed.
 
22-10
Purpose
Adjustment/Setting/Operation data check
Function (Purpose) Used to check the system configuration
(option, internal hardware).
Section
Operation/Procedure
The system configuration is displayed.
(The model names of the installed devices and options are dis-
played.)
• MX-C400P/C380P
• MX-B400P/B380P
• MX-B382P
Item/Display
Print list 
mode
Print content
A
DATA PATTERN
1
Firmware version, 
counter data, etc.
2
SIM50-24 data
3
Data related to the process 
control
STAPLER
Staple counter
TRAY1
Tray 1 paper feed counter
TRAY2
Tray 2 paper feed counter
TRAY3
Tray 3 paper feed counter
TRAY4
Tray 4 paper feed counter
MFT TOTAL
Manual paper feed counter (Total)
MFT HEAVY
Manual paper feed counter (Heavy paper)
MFT OHP
Manual paper feed counter (OHP)
MFT ENV
Manual paper feed counter (Envelope)
ADU
ADU paper feed counter 
(Paper reverse section)
MACHINE
MX-C400P
Main unit
MX-C380P
DESK
MX-CSX1
500 sheet paper feed unit A
FINISHER
MX-FN12
Inner finisher
PS
STANDARD
PS expansion kit
XPS
MX-PUX1
XPS expansion kit
SECURITY
MX-FR20U
Data security kit 
(commercial version)
AIM
Application integration module 
None
SDRAM (SYS)
*****MB
SDRAM capacity
SDRAM (ICU)
*****MB
SDRAM capacity
HDD
*****MB
Hard disk capacity
NIC
STANDARD
NIC
BARCODE
AR-PF1
Bar code font
ACM
STANDARD
Application communication module
EAM
STANDARD
External account module
PRINTER
STANDARD
 Printer unit
MACHINE
MX-B400P
Main unit
MX-B380P
DESK
MX-CSX1
500 sheet paper feed unit A
FINISHER
MX-FN12
Inner finisher
PS
STANDARD
PS expansion kit
XPS
MX-PUX1
XPS expansion kit
SECURITY
MX-FR21U
Data security kit 
(commercial version)
AIM
Application integration module 
None
SDRAM (SYS)
*****MB
SDRAM capacity
SDRAM (ICU)
*****MB
SDRAM capacity
HDD
*****MB
Hard disk capacity
NIC
STANDARD
NIC
BARCODE
AR-PF1
Bar code font
ACM
STANDARD
Application communication module
EAM
STANDARD
External account module
PRINTER
STANDARD
 Printer unit
MACHINE
MX-B382P
Main unit
SPF
STANDARD
Reversing single pass feeder
DESK
MX-CSX1
500 sheet paper feed unit A
FINISHER
MX-FN12
Inner finisher
FAX 1
MX-FXX3
Facsimile expansion kit
XPS
MX-PUX1
XPS expansion kit
SECURITY
MX-FR31U
Data security kit 
(commercial version)
SDRAM (SYS)
*****MB
SDRAM capacity
SDRAM (ICU)
*****MB
SDRAM capacity
HDD
*****MB
Hard disk capacity
NIC
STANDARD
NIC
BARCODE
AR-PF1
Bar code font
ACM (*)
STANDARD
Application communication module
EAM (*)
STANDARD
External account module
1
Page of 127
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