Sharp MX-3050N / MX-3060N / MX-3070N / MX-3550N / MX-3560N / MX-3570N / MX-4050N / MX-4060N / MX-4070N (serv.man30) User Manual / Operation Manual ▷ View online
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BEFORE USING THE MACHINE►PERIPHERAL DEVICES
Sharp OSA
Sharp OSA (Open Systems Architecture) is an architecture that directly links the machine to software applications for
work (external applications) over a network.
When you use a machine that supports Sharp OSA, you can link controls on the operation panel and device functions
such as scan send to external applications.
work (external applications) over a network.
When you use a machine that supports Sharp OSA, you can link controls on the operation panel and device functions
such as scan send to external applications.
APPLICATION COMMUNICATION
This module enables you to link the machine with a scanner application and other standard applications. Set a standard
application in "Setting mode (administrator)" and "Sharp OSA".
application in "Setting mode (administrator)" and "Sharp OSA".
EXTERNAL ACCOUNT APPLICATION
The external account module enables you to use an "external account application" for centralized account management
of an MFP on a network.
of an MFP on a network.
To set a standard application in "Setting mode (administrator)":
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [Standard Application Settings].
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [Standard Application Settings].
1
Tap the [Sharp OSA] key in the Home
screen.
screen.
If no standard applications have been stored, the key cannot
be tapped.
be tapped.
2
Select a standard application.
If two or more standard applications have been stored, the
screen for selecting a standard application will appear. Tap
the standard application that you wish to use.
If only one standard application has been stored, connection
to the standard application will begin.
screen for selecting a standard application will appear. Tap
the standard application that you wish to use.
If only one standard application has been stored, connection
to the standard application will begin.
3
Connect the machine to the standard application.
The message "Connecting to the external application." appears while the machine communicates with the standard
application.
application.
Easy
Copy
Easy
Scan
Scan
Operation
Guide
Enlarge
Display Mode
Settings
Total Count
LCD Control
LINE
PRINTER
Easy
Copy
Copy
Easy
Scan
Scan
HDD
File retrieve
File retrieve
Sharp OSA
Job Status
Easy
Fax
Job Status
CLOUD PORTAL
Select External Application
CLOUD PORTAL
Exit
Mynumber_top_new
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BEFORE USING THE MACHINE►PERIPHERAL DEVICES
An "external account application" can be used in "external authentication mode" or "external count mode".
When "external authentication mode" is used, the login screen is retrieved from the application when the machine is
started. When a job ends, a job notification screen is sent to the application for counts by authenticated user. When
"external count mode" is used, the login screen is not displayed when the machine is started. Only a job result
notification is sent to the application. User authentication by the external account application cannot be used. However,
the external account application can be used in combination with the internal account function.
When "external authentication mode" is used, the login screen is retrieved from the application when the machine is
started. When a job ends, a job notification screen is sent to the application for counts by authenticated user. When
"external count mode" is used, the login screen is not displayed when the machine is started. Only a job result
notification is sent to the application. User authentication by the external account application cannot be used. However,
the external account application can be used in combination with the internal account function.
External account application setup
After setting an external application in "Setting mode (administrator)", restart the machine to enable the setting.
To restart the machine, see "
To restart the machine, see "
TURNING ON THE POWER (page 1-10)
".
Operation in external account mode
The following describes operation in the two modes for using an external account application.
External authentication mode
When the machine is powered on in external authentication mode, the machine accesses the external account
application and displays the login screen. The login screen also appears when the [Call] key is tapped to run a job in the
job status complete screen. (The login screen does not appear if the user has already logged in by the normal method.)
Tap the job status display while the login screen is displayed, and the Job Status screen appears. To return to the
previous screen, tap a mode select key.
application and displays the login screen. The login screen also appears when the [Call] key is tapped to run a job in the
job status complete screen. (The login screen does not appear if the user has already logged in by the normal method.)
Tap the job status display while the login screen is displayed, and the Job Status screen appears. To return to the
previous screen, tap a mode select key.
If login fails:
If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating
correctly. In that case, terminate external account mode forcibly.
If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating
correctly. In that case, terminate external account mode forcibly.
External count mode
Unlike in external authentication mode, when the machine is started in "external count mode", the login screen of the
external account application is not displayed after the machine has started up. Only the job result is sent to the external
account application.
External count mode can be used together with the user control function of the machine. (External count mode can also
be used when the user control function is disabled.)
external account application is not displayed after the machine has started up. Only the job result is sent to the external
account application.
External count mode can be used together with the user control function of the machine. (External count mode can also
be used when the user control function is disabled.)
To set up the external account application:
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings].
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings].
To enable the external authentication mode:
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings] and enable the [External Account Control] setting.
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings] and enable the [External Account Control] setting.
• The user control function of the machine cannot be used in external authentication mode.
However, "User Registration", "User Count Display", "User Count Reset", "User Information Print", and "The Number of
User Name Displayed Setting" can be used.
User Name Displayed Setting" can be used.
• The mode select key cannot be used while the login screen appears.
To forcibly terminate the external account mode:
In "Setting mode (Web version)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application Settings].
If termination in Setting mode (Web version) fails, terminate it forcibly on the operation panel of the machine.
In "Setting mode", select [System Settings] → [Sharp OSA Settings] and change the setting for [External Accounting
Application Settings] and then restart the machine. To restart the machine, see "
In "Setting mode (Web version)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application Settings].
If termination in Setting mode (Web version) fails, terminate it forcibly on the operation panel of the machine.
In "Setting mode", select [System Settings] → [Sharp OSA Settings] and change the setting for [External Accounting
Application Settings] and then restart the machine. To restart the machine, see "
TURNING ON THE POWER (page 1-10)
".
To enable the external count mode:
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings] and enable the [External Account Control] setting alone.
In "Setting mode (administrator)", select [System Settings] → [Sharp OSA Settings] → [External Accounting Application
Settings] and enable the [External Account Control] setting alone.
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BEFORE USING THE MACHINE►REMOVING MISFEEDS
REMOVING MISFEEDS
If a paper misfeed occurs, the "Paper Jam" message will appear in the touch panel and printing and scanning will stop.
In this event, tap the [Check how to remove misfeeds] key in the touch panel.
When the key is tapped, instructions for removing the misfeed will appear. Follow the instructions. When the misfeed is
cleared, the message will automatically disappear.
In this event, tap the [Check how to remove misfeeds] key in the touch panel.
When the key is tapped, instructions for removing the misfeed will appear. Follow the instructions. When the misfeed is
cleared, the message will automatically disappear.
REMOVING MISFEEDS
• The fusing unit and paper output area are hot.
• When removing a misfeed, do not touch the fusing unit. You may burn yourself.
• When removing a misfeed, do not touch the fusing unit. You may burn yourself.
Check how to remove misfeeds
Misfeed has occurred.
Fusing unit
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BEFORE USING THE MACHINE►MAINTENANCE
This section explains how to clean the machine, replace the toner cartridge, the waste toner box, and the stamp
cartridge.
cartridge.
REGULAR MAINTENANCE
To ensure that the machine continues to provide top quality performance, periodically clean the machine.
CLEANING THE DOCUMENT GLASS AND AUTOMATIC
DOCUMENT FEEDER
If the document glass or document backplate sheet becomes dirty, the dirt will appear as dirty spots, colored lines, or
white lines in the scanned image. Keep these parts clean at all times.
Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After that, wipe with a clean dry cloth.
Examples of lines in the image
white lines in the scanned image. Keep these parts clean at all times.
Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After that, wipe with a clean dry cloth.
Examples of lines in the image
Document glass
Document backplate sheet
MAINTENANCE
Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components or
the fusing unit inside the machine, fire or electrical shock may result.
the fusing unit inside the machine, fire or electrical shock may result.
• Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discolor the
housing.
• Use a soft cloth to gently wipe off dirt from the area on the operation panel with
a mirror-like finish (shown at right). If you use a stiff cloth or rub hard, the
surface may be damaged.
surface may be damaged.
The area with a mirror-like finish is
the area that is
the area that is
Black lines
White lines
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