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AR-FX7  FLASH ROM VERSION UP PROCEDURE  9 - 1

A Personal computer

B RS232C cross cable (D-sub 9pin to D-sub 9pin, or D-sub 25pin to

D-sub 9pin)

C Software for version-up

The flash ROM is directly installed to each PWB.

MCU PWB

FAX PWB

• Maintenance software: maintenance.exe

• Andromeda module file: ProcModelC.mdl (for AR-M236/M276

series)

Following operational procedures are for:

• Copier program 

• fax program

1)

Make sure copier is off, and connect it to PC with download cable
beforehand.

2)

Start up the maintenance program on PC. Select model name
"AR-M236/M276/M237/M277 Series" from the model selection
dialogue box.

3)

Make sure only "Printer Control Board" tree is visible under "Simu-
lation Command List".

4)

Turn on the copier. The machine starts up in the download mode.

5)

Additional tree will be visible when downloading maintenance pro-
gram on PC.

∗

Make sure to start up maintenance program before turn on the
machine.

6)

When downloading copier program, expand "Special(Copier)",
and double-click on "All Data areas Download".

When downloading Fax program, Expand "FAX" and double click
on "Program Data Area Download".

(PC)

(AR-M236/M276)

MCU-PWB

FAX-PWB

RS232C cross cable

(D-sub 9pin to D-sub 9pin)

or

(D-sub 25pin to D-sub 9pin)

Download 
data

RS232C connector 
(9pin or 25pin)

Centro connector

I/F circuit (9pin)

Ready to start download process 
when these trees appear.

AR-FX7  FLASH ROM VERSION UP PROCEDURE  9 - 2

7)

Select download file(*.dat), and press "Open" button.

8)

Download procedure starts automatically.

9)

Notice message "Download is complete.  Check the copier panel
to make sure the download is complete." will appear on PC.

10) Close the maintenance program, and turn off the copier. Turn on

the copier again after pulling the plug.

This is the end of download procedure.

∗

It is possible that download process somehow went wrong if the
copier does not start up properly. In that case, start up the copier
and maintenance program in download mode by repeating the step
1)-5) again. And then, Expand "Special", and double-click on "Con-
firm Error Status". If any of the message besides "No error has been
occurred" appears, it means that download is incomplete, so please
try again. 

Followings are the error possibly occur during the download process and troubleshooting method.

No

Warning/error message

Detail

1

Incorrect destination.  Continue with the 
download process?

Destination of download file and copier doesn't match.
Possible to select either continue or cancel the job.
[TROUBLESHOOTING]
To change destination, select "Yes". If not, select "No" and cancel download process.

2

Incorrect download file.

Invalid download file for the machine is selected, or the file format is not correct.

[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.

3

No downloadable data included.

Unable to find appropriate data in selected download file.

[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.

4

This option not available.

Download procedure is executed on uninstalled optional kit.
[TROUBLESHOOTING]
Confirm installed optional kit.
Confirm the download file. Possibly the improper download file is selected.

5

The data size exceeds the Flash ROM size.  
Try again with the appropriate size of data.  

Panel flash ROM size is not enough to  execute download procedure.
[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.
Exchange the flash ROM to the one which has more capacity.

6

Time out error.

Transmission error
Unable to receive data from the machine among the certain period of time.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable. 

7

Communication (incoming) error.

Incorrect download procedure.
The machine did not proceed download procedure correctly.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable.
Make sure the communication device of PC(either COM or parallel) is under right condition. 

8

Checksum error.

Transmission error
The check sum value of the transmission data is mismatch.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC (either COM or 
parallel) is under right condition. 

9

Error during the download process.  Error 
code: 0xXXXXXXXX

Download data file operation error.

[TROUBLESHOOTING]
Restart maintenance program after confirming the selected download file is not abnormal and 
not using other application. 

10

An error. [0xXXXXXXXX]

The error occurred except the above errors.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC(either COM or 
parallel) is under right condition.

AR-FX7  TROUBLE CODE LIST  10 - 1

Trouble 

code

Details of trouble

Main 
code

Sub 

code

F6

00

Content

MCU-FAX communication trouble

Details

Communication establishment error/
framing/parity/protocol error

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

F6

10

Content

FAX control PWB trouble

Details

Communication trouble between MCU and 
FAX control PWB

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
IC on FAX PWB causes abnormality

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
Replace the FAX PWB.

80

Content

FAX control PWB communication trouble 
(Protocol)

Details

Communication trouble between MCU and 
FAX control PWB (Protocol error)

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

81

Content

FAX control PWB communication trouble 
(Parity)

Details

Communication trouble between MCU and 
FAX control PWB (Parity error)

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

F6

82

Content

FAX control PWB communication trouble 
(Over-run)

Details

Communication trouble between MCU and 
FAX control PWB (Overrun error)

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

84

Content

FAX control PWB communication trouble 
(Framing)

Details

Communication trouble between MCU and 
FAX control PWB (Framing error)

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

88

Content

FAX control PWB communication trouble 
(Timeout)

Details

Communication trouble between MCU and 
FAX control PWB (Timeout error)

Cause

FAX control PWB connector disconnection
Defective harness between FAX control 
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error

Check 
and 
remedy

Check connector/harness of FAX control 
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.

99

Content

FAX control PWB destination error

Details

The machine destination setup does not 
coincide with the FAX board destination 
setup.

Cause

The machine destination setup (Sim 26-6) 
does not coincide with the FAX board 
setup

Check 
and 
remedy

Check the variety of FAX LIU PWB.
Check the machine destination setup (Sim 
22-6) and FAX country code (Soft SW 
table).

Trouble 

code

Details of trouble

Main 
code

Sub 

code

AR-FX7  TROUBLE CODE LIST  10 - 2

Described on the communication report table, the communication man-
agement table, and the protocol communication report table when
communication is completed.

Communication result X X

(X X X X)

Upper 2 digits of a communication result code: Communication report
code of 00 - 90 (Refer to the list of communication report codes.)

Lower 4 digits of a communication result code: Codes used by service-
man.

Note) Communication report sub code 1 and sub code 2 are in hexa-

decimal. (The others are in decimal.)

(Note) For result codes 16 - 31, V.34 mode communication.

For 32 or later, refer to the table below.

Top 2 digits

Communication report sub code 1 (Refer to 
the list of communication sub code 1.)

Bottom 2 digits

Communication report sub code 2 (Refer to 
the list of communication sub code 2.)

Result 

code

Final reception signal

(Transmitting side)

Final reception signal

(Receiving side)

0

Abnormal signal

Abnormal signal

1

NSF, DIS

(SID), (SUB), NSS, DCS

2

CFR

(PWD), (SEP), NSC, DTC

3

FTT

EOP

4

MCF

EOM

5

PIP, PIN

MPS

6

RTN, RTP

PRI-Q

7

No signal, DCN

DCN

8

PPR

PPS-EOP

9

PPS-EOM

10

PPS-MPS, PPS-NULL

11

RNR

RR

12

CTR

CTC

13

ERR

EOR-Q

14

PPS-PRI-Q

15
16

Abnormal signal

Abnormal signal

17

NSF, DIS

SID, SUB, NSS, DCS

18

CFR

PWD, SEP, NSC, DTC

19

FTT

PPS-EOP

20

MCF

PPS-EOM

21

PIP, PIN

PPS-MPS, PPS-NULL

22

RTN, RTP

PRI-Q

23

No signal, DCN

DCN

24

PPR

25

RNR

RR

26

CTR

CTC

27

ERR

EOR-Q

28

PPS-PRI-Q

29

V.8 Phase-1

V.8 Phase-1

30

V.8 Phase-2

V.8 Phase-2

31

V.8 Phase-3

V.8 Phase-3

Result code 

(Communication 

result)

Communication 

report result 

column

Communication interruption 

content

0 – 31

Refer to the 
previous table.

Depends on the 
communication disconnection 
position. For 16 or later, V.34 
mode communication.

33

Busy

The calling side cannot 
connect the line with the other 
party.

34

Cancel

When a communication 
interruption command is 
delivered during transmission 
or reception, <Send/Receive/
Poll/Bulletin>
When the operation is 
interrupted by the stop key.

35

Power OFF

When the power is cur off 
during sending or receiving, 
<Send/Receive/Poll/Bulletin>

38

Reception 
memory over

When memory is over during 
reception, <Receive/Poll>.
When printing cannot be 
performed during reception 
due to inhibition of proxy 
reception, <Receive/Poll>

42

Reception 
length over

When the received data length 
of one page exceeds the range 
during reception, <Receive/Poll>

44

Document error

When a document jam occurs 
during direct transmission, 
<Send>

46

No response 
from the other 
party

When the FAX signal from the 
other party is not detected 
within T1 time, <Send/Poll>

48

OK

Communication normal end

49

The other party 
has no polling 
function.

When the called side has no 
polling function in polling 
reception, <Poll>
When the called side has no 
transmission data, <Bulletin>

50

Polling is not 
accepted.

When DCN is received for DTC 
in polling reception, <Poll>
When there is no transmission 
data in polling transmission, 
<Bulletin>

51

Polling allow 
number 
discrepancy

When the allow number does 
not coincide in polling 
transmission, <Bulletin>
When the system number does 
not coincide in polling 
transmission, <Bulletin>

56

Interface not 
accepted

1) When DCN is received for 

NSS in transmission of the 
relay instruction, <Send>

2) When a receiving station 

number that is not 
registered is instructed in 
reception of the relay 
instruction, <Receive>

3) When F code relay 

instruction is received 
during F code relay 
broadcasting, <Receive>

59

The other party 
has no function 
of F code 
bulletin board.

When the other party machine 
does not have DIS bit 47 
(Selective polling function) in F 
code polling (ringing), <Poll>

60

F code polling 
is not accepted.

When DCN is received for SEP 
in F code polling (ringing), <Poll>
When there is no transmission 
data for SEP in bulletin board, 
<Bulletin>

61

F code bulletin 
board number 
discrepancy

When the sub address (bulletin 
board number (SEP)) does not 
coincide in bulletin board, 
<Bulletin>

Result code 

(Communication 

result)

Communication 

report result 

column

Communication interruption 

content