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PN-R903/R703/R603　SERVICE MENU/VARIOUS SETTING TOOL OPERATING PROCEDURES

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The operating conditions of the serial number setting tool of the infor-
mation display are as follows.

■ When connected to the information display
with an RS-232C cable

The required RS-232C cable is as shown below. Connect the PC’s
COM port and the RS-232C input terminal of the display with the cable.

■ When connected to the information display
with a LAN cable

Use a cross cable when connecting directly with the display, and use a
straight cable when connecting via a hub. When connecting directly, the
PC and the information display must be set properly.

When the display is already connected to a network, consult the net-
work administrator on the network setting for the PC to connect to the
network. 

Press [Model Name] button of the Service Tool Launcher.

The procedures of setting model names with use of the Model Name
Setting Tool are as follows.

1 ) Input the model name in the field of Write Data.

Normally, the model name has been already input at the time of
start-up. Therefore you don’t need to change it.

2 ) Press [Connection Setting...] button to configure the communica-

tion settings.

3 ) Press [Write] button.

4 ) Press [Read] button, and confirm that the model name is displayed

in the Read Data field.

Press [Display] button on the remote controller to indicate the display
information, and check the model name. 

n

Windows XP

n

Windows Vista

n

Windows 7

n

RS-232C port recognized as a COM port 
(Which can be communicate in 9600/19200/
38400bps.)

n

LAN

Straight cable (D-SUB 9pin female - female)

RS-232 straight cable

(commercially available)

To COM port

PC

RS-232C input terminal

PN-R903/R703/R603　SERVICE MENU/VARIOUS SETTING TOOL OPERATING PROCEDURES

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■ When connecting to the information display
with an RS-232C cable

n

PC which is installed Windows XP, Windows Vista, Windows 7 OS and
has COM port (or USB serial cable).

n

RS-232C cable (Female-Female, Straight)  

n

Information Display which has the Logging function.

Connect PC’s COM port and Information Display’s RS-232C input con-
nector with RS-232C cable.

■ When connecting to the information display
with a LAN cable

・

 PC with Windows XP/Vista/7 OS and LAN configuration

・

 LAN cable (Cross cable when connecting directly to the information 

   display, or straight cable when connecting via a hub)

・

Information display provided with the LAN function and the log output 

   function

Connect the PC and the information display with the LAN cable.
If they are directly connected, setting must be made both in the 
PC and in the information display.

When connecting a PC to the network in order to obtain log information
from the information display which is already connected to the network,
consult the network administrator on the PC setting.

Press [InfoDisp Report] button of the Service Tool Launcher.
Select the model for obtaining the log, and press [OK].

1 ) When a model is selected, the following window is displayed. 

The actual display slightly differs depending on the selected model. 

For the models which do not support the LAN function, [LAN set-
ting] button is not displayed and “LAN” is not displayed in the option
list of the interface. 

Depending on the model you use, the items which are not sup-
ported  are grayed out.

When an RS-232C cable is used for connection, perform the set-
ting of “a.” When a LAN cable is used for connection, perform the
setting of “b.”

a. When connecting to this display via a RS-232C cable, select the

RS-232C port that is connected to the interface (e.g.COM1), and
set the communication speed to the same as the display.
Set the baud rate to the display’s setting. (In some models, the set-
ting item is not displayed.)

b. When connecting to the information display with a LAN cable.

Select “LAN” in the Interface item, and press [LAN settings] button.

PN-R903/R703/R603　SERVICE MENU/VARIOUS SETTING TOOL OPERATING PROCEDURES

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The following window is displayed. Enter the IP address of the
information display and the data port number (10008 if not
changed).
If setting is already made, enter the account number and the pass-
word in addition. 
The setting is not saved. When the tool is once terminated,
perform the setting again.

2 ) After completion of the setting of “1)” press [Get Logs] button.

3 ) Then, following window appears.

The bar progresses, if it communicates well.

If following window appears, it failed to communicate.
Then, check the connection cable and setting.

4 ) If the progress bar reaches right edge, the appearance changes as

below.

5 ) In the columns of Model, Serial Number, Firmware Version, and

Sub Version on the upper side of the window, the model name,
the serial number, the firmware version of the information display,
and the firmware version of the sub microprocessor (if provided)
are displayed. 
Logs are separated into the System Log and the Temp Log.  
User operation settings and the machine states are mainly dis-
played in the Sysytem log.  And, the temperature information is dis-
played in the Temp log.  

When a model is selected, the following window is displayed. 
Logs are displayed with list format downside. Each item’s meanings are
below.

Date

It displays date and time when operation 
occurred. The icon 

 is displayed on left edge to 

stand out, if “Kind” is “Abnormal State”.

Kind

It displays the kind of log. Detail information is 
described in “Log Kind”.

Input

If “Kind” is “Operation” or “Abnormal State”, it dis-
plays the input source of main screen. If “Kind” is 
“Change Signal”, it displays the input source 
which signal is changed and displays which 
screen (Main or Sub)’s signal is changed in 
parenthesis. If “Kind” is “Power Off Reason”, it 
displays none.

Information

It displays information depending on “Kind”. 
Detail information is described in “Log Kind”.

Parameter 1/2

It displays parameter. Detail information is not 
open.

Abnormal State

It displays the log about abnormal state, 
for example “Temperature error”. 
Abnormal kind is displayed in “Information”.

Power Change
Reason

It displays the log of power off. The reason 
of power change is displayed in “Informa-
tion”. 

Change Signal

It displays the log changing signal. 
The timing of new signal is displayed in 
“Information” as “[Width] x [Height] @ 
[Refresh rate]” or “No Signal”.

Operation with IR 
Remote/Key 
(Operation) 

It displays the log of operations with IR 
remote or button on body. Operation kind 
is displayed in “Information”.

Operation
by RS-232C 
(Operation) 

It displays the log of operation by RS-232C 
command. The command is displayed in 
“Information”.

Extended 
Operation by RS-
232C (Operation)

Operation by LAN 
(Operation)

It displays the log of operation from LAN.
The command is displayed in “Informa-
tion”

Extended 
Operation by LAN 
(Operation)

Operation by 
Browser
(Operation)

It displays the log of operation by browser.
The command the occurred by operation
(RS-223C/LAN command) is displayed in 
“Information”

Extended 
Operation by 
Browser 
(Operation)

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    ・

 The log data are saved separately in each type (Abnormality state, 

        Power OFF cause, Signal change, and Operation). Since the latest 

        history of a same type of log is displayed in a certain number, all 

        the logs from the beginning of the log display with this tool are not 

        displayed. 

1 ) In the Temp log tab, the temperature information is dispayed.

.

1 ) Push [Create Report] to save logs in file.

2 ) Following window appears, then specify the file name and push

[Save] button.

3 ) The stored log file can be read with selecting “File” - “Open Report

File” in menu bar.

Other Operation 
(Operation) 

It displays the log of operation except 
above, for example, power off by schedule 
timer. Operation kind is displayed in “Infor-
mation”.

Developer Info

Displays information for developers.

current temperatutre

Temperature when you receive the Temp 
log

direction

The setting whn you install the machine.  

0: horizontal / 1 : vertical / 2 : hotrizontally 
downward / 3 : vertically upward

bright control thresh
high temperature error 
thresh
power off thresh

The temperature when the machine judges 
that the mnachine is in abnormal state.  

minimum temperature

The minimum temperature of the machine
The minimum temperature is displayed 
when the machine is tuned on.  

maximum temperature

The maximum temperature of the machine
The maximum temperature is displayed 
when the machine is tuned on.  

bright down count

The frequency of the brightness decrease 
by the high temperature

high temperature 
count

The frequency of the high temperature 
error

power off count

The frequency of being the standby state 
by the high temperature.  

Log

The previous five logs of Bright down, high 
temperature or power off are displayed.