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UP-X500 (serv.man4)
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75
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1.38 MB
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PDF
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Service Manual
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Device
EPOS / UP-X500 Service Manual
File
up-x500-sm4.pdf
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Sharp UP-X500 (serv.man4) Service Manual ▷ View online

UP-X500U
DIagnostics Specifications
4 – 6
(7) Controller check test
The diag command built in the hard disk is executed to check the hard
disk controller.
[Write mode test]
When the following test is executed, the HDD data will be destroyed. 
(8) Smart ON/OFF
Used to select ON/OFF of the smart function of the hard disk. 
(9) Smart value display
This function is used to display the list of the values saved in the hard
disk and backed up them to the diag media. This function is valid only
when the smart function is ON.
(10) Seek & write/read-verify test
[Test condition setting]
Similar to the above (3). 
[Test contents]
The worst pattern data are written for every sector into the LBA range
set in the above sequentially.
Then read/verify check is executed for every track. 
The read/verify check is executed only once. 
(1 Pass text)
When writing data, write different data from those stored previously.
Before executing write/read, seek is made to the previous LBA or the
next LBA of the target LBA. 
(Head movement)
When reading an LBA (N), the head moves as follows. (The head arm
oscillates back and forth.)
In the direction of 0 
3
 LBA
(Worst pattern data)
There are two types of word data: B6DBh, and 6DB6h.
When an error occurs during the above test, retry is repeated by the set
number of retry. If an error still occurs after completion of retry by the
set number of retry, error logging is made to the DRAM. 
When "Error stop" is set in the test condition setting, if an error occurs
during the above test, the error display is interrupted. To resume the
test, press [SPACE] key.
When "Continue" is set, if an error occurs, the operation is not inter-
rupted though the error display is made.
When "1 Pass" is set, a series of tests is executed only once.
(11) Write/read-verify test
[Test condition setting]
Similar to the above (9).
[Test contents]
The worst pattern data are written for every sector into the LBA range
set in the above sequentially.
Then read/verify check is executed for every track. 
The read/verify check is executed only once. 
(1 Pass text)
When writing data, write different data from those stored previously.
(Worst pattern data)
There are two types of word data: B6DBh, and 6B6Gh.
When an error occurs during the above test, retry is repeated by the set
number of retry. If an error still occurs after completion of retry by the
set n umber of retry, error logging is made to the DRAM. 
When "Error stop" is set in the test condition setting, if an error occurs
during the above test, the error display is interrupted. To resume the
test, press [SPACE] key.
When "Continue" is set, if an error occurs, the operation is not inter-
rupted though the error display is made.
When "1 Pass" is set, a series of tests is executed only once. 
(12) Target sector write/read-verify test
(Test condition setting)
Similar to the above (5).
[Test contents] 
The write/read/verify test is executed for the sector number in the LBA
range set in the above. 
When the write/read test in the set range is completed, it is considered as 1 Pass.
When an error occurs during the above test, retry is repeated by the set
number of retry. If an error still occurs after completion of retry by the
set n umber of retry, error logging is made to the DRAM. 
When "Error stop" is set in the test condition setting, if an error occurs
during the above test, the error display is interrupted. To resume the
test, press [SPACE] key.
When "Continue" is set, if an error occurs, the operation is not inter-
rupted though the error display is made.
When "1 Pass" is set, a series of tests is executed only once. 
(13) HD patch test (Utility)
[Test condition setting]
Similar to the above (6). However, the LBA range is set to 000 - Final LBA.
[Test contents]
The sectors set in the above are displayed in the unit of 256 byte.
Hex data and ASCII data are displayed. 
By key operations, the following 256 byte data or the previous 256 byte
data can be sequentially displayed. 
After converting data on the display, it is written into the selected set
position. 
(14) Error table display (Diag)
In case of an error in the previous tests (1) ~ (12), error information is
saved in the DRAM. This function is used to display the information.
If there is no information, OK or NO ERROR is displayed.
(15) Other supplementary note
Error information if recorded in the sequence of occurrence up to 44
items. No further error information is recorded.
In the direction of 0 a Final LBA, write is executed. 
In the direction of 0 a Final LBA, read/verify check is executed. 
In the direction of 0 a Final LBA, write is executed.
In the direction of 0 a Final LBA, read/verify check is executed. 
N-1
N+1
N
1
2
3
4
Next
0LBA
 Previous
LBA
 LBA to be tested
Next LBA
 Final LBA
N+1
N-1
N
1
2
3
4
Next
In the direction of 0 
1
 LBA
0LBA
 Previous
LBA
 LBA to be tested
Next LBA
 Final LBA
In the direction of 0 a Final LBA, write is executed. 
In the direction of 0 a Final LBA, read/verify check is executed. 
In the direction of 0 a Final LBA, write is executed.
In the direction of 0 a Final LBA, read/verify check is executed. 
UP-X500U
DIagnostics Specifications
4 – 7
4-3-5. Test display
(1) Hard disk test menu
Select an test item with [
2
] and [
4
] keys on the above menu and press
[ENTER] key to start the test. When [ESC] key is pressed, the display
returns to the initial menu. 
(2) Drive status display execution display
The standard value of the hard disk is displayed. 
When any key is pressed, the test is terminated and the display returns
to the menu display of the previous (1).
(3) Sequential seek test execution display
Select an item in each position indicated with "
"
(In the above display, the item surrounded by a 
 is selected and the
value surrounded by a 
 is selected.)
When, in the above display, "Pass count" is counted up (when the test
point is counted from 000 to the final LBA, Pass count is counted up by
1) and all the error counters of all the error kinds are not counted up
(remaining at 00000), the test is OK.
During execution of the test, when [SPACE] key is pressed, the test is
interrupted. 
During interruption of the test, when [SPACE] key is pressed, the test is
resumed. 
During execution or interruption of the test, when [ESC] key is pressed,
the display returns to the menu of (1).
(4) Seek & read test execution display
Select an item in each position indicated with "
"
(In the above display, the item surrounded by a 
 is selected and the
value surrounded by a 
 is selected.)
When, in the above display, "Pass count" is counted up (when the test
point is counted from 000 to the final LBA, Pass count is counted up by
1) and all the error counters of all the error kinds are not counted up
(remaining at 00000), the test is OK.
The procedures to interrupt, resume, and terminate the test are the
same as those of the above (3). 
(5) Read test execution display
Similar to the above (4).
Drive type
: Hard disk drive name
Capacity
: Memory capacity of the hard disk
Cylinder number
: Max. cylinder number
Head number
: Max. head number
Sector number
: Max. sector number
Lba number
: LBA number
Firmware Ver.
: Firmware version No.
Hard Disk Drive Diagnostics
READ MODE TEST
ERROR LOGGING AREA CLEAR(DIAG)
Drive status display
Sequential seek test
Random seek test
Seek & Read test
Target Sector Read test
HD Dump test
Error LOGGING Information Display (DIAG)
Disk Controller Check test
WRITE MODE TEST
Seek  &  Write/Read-Verify test
Target Sector Write/Read-Verify test
HD Patch test
ENTER:Select
ESC:Exit
     :FMove
Error Table Display
Smart ON/OFF
Drive Status display
hard disk drive information
Drive Type     
Capacity        
Cylinder number 
Head number   
Sector number  
Press any key to exit.
:
:
:
:
:
Farm ware ver   :
Target Sector Read test
LBA range 
?
Error Kinds
Drive not ready
Retry count ?
Bad controller
[Error stop continue 1 pass]
Test Start ?[ Yes  No]
Compare error
Pass count=xxxxx
Test Point=xxxxxxxx (LBA)
[0000000-194608791]
[0-4]= 0
ESC:Exit      SPACE:Stop       Start
Error details content
or
~
~
Target Sector Read test
LBA range 
?
Error Kinds
Drive not ready
Sector count ?
Bad controller
[Error stop continue 1 pass]
Test Start ?[ Yes  No]
Compare error
Pass count=xxxxx
Test Point=xxxxxxxx (LBA)
[0000000-194608791]
[0-63]= 63
Retry count  ?
[0-4]= 0
ESC:Exit      SPACE:Stop       Start
Error details content
or
~
~
UP-X500U
DIagnostics Specifications
4 – 8
(6) Target sector read test execution display
Select an item in each position indicated with "
"
(In the above display, the item surrounded by a 
 is selected and the
value surrounded by a 
 is selected.)
When, in the above display, "Pass count" is counted up and all the error
counters of all the error kinds are not counted up (remaining at 00000),
the test is OK.
The procedures to interrupt, resume, and terminate the test are the
same as those of the above (3). 
(7) HD dump test execution display
Select an item in each position indicated with "
"
(In the above display, the item surrounded by a 
 is selected and the
value surrounded by a 
 is selected.)
The above display shows the contents of former 256 byte in the position
of 000 LBA sector. Press [PGDN] key to display the latter 256 byte. 
(When [PGDN] key is pressed on the above menu, the latter half of 256
byte in the position of 000 LBA sector is displayed.) Press PGDN key to
display the former 256 byte. 
When [ESC] key is pressed, the display returns to the menu display of
the previous (1).
(8) Disk controller check test execution display
When the pass count is counted up and "OK!" is displayed at stop, the
test is OK. (Note that it takes several seconds for 1 pass.)
When [SPACE] key is pressed during the test, the test is interrupted. 
When [SPACE] key is pressed during interruption of the test, the test is
resumed.
When [ESC] key is pressed during execution or interruption of the test,
the test is terminated and the display returns to the menu display.
(9) Smart ON/OFF execution display
The status of the smart function is displayed in the position of "
*
"
Press [ENTER] key to turn ON/OFF the smart function. When [ESC]
key is pressed, the display returns to the menu display of the above (1).
Refer to HDD SMART.DOC.
(10) SMART value screen
SMART values stored in HDD are displayed.
Legends
With the above screen displayed, select YES using the cursor keys and
then press ENTER to save the values displayed in the file.
You can exit the program without saving the values, by selecting NO
and then pressing ENTER or ESC.
Target Sector Read test
LBA range 
?
Error Kinds
Drive not ready
Sector count ?
Bad controller
[Error stop continue 1 pass]
Test Start ?[ Yes  No]
Pass count=xxxxx
Test Point=xxxxxxxx (LBA)
[0000000-194608791]
[0-63]= 63
Retry count  ?
[0-4]= 0
ESC:Exit      SPACE:Stop       Start
Error details content
or
HD Dump test
Physical address ? [CCCC.HH.SS]= 0000 .  00 . 01
The first half sector
 0 0 0 :HH HH     HH HH-|HH HH   HH HH  AAA   AA
(1 0 0)
 0 1 0 :HH HH     HH HH-|HH HH   HH HH  AAA   AA
 0 2 0 :HH HH     HH HH-|HH HH   HH HH  AAA   AA
 0 F 0 :HH HH     HH HH-|HH HH   HH HH  AAA   AA
(1 F 0)
PGDN:forward     PGUP:Fback    SPACE:Start     ESC:Exit
(1 1 0)
(1 2 0)
XXXXXXX
: The meaning of each SMART value is displayed.
If an unknown value is read, the ID number is displayed.
cur
: The current value of each item.
wor
: The worst value of each item in the past.
thr
: The lowest value at which each item operates normally.
Disk Controller Check test
[Error stop continue 1 pass]
Test Start ?[ Yes  No]
Pass count=xxxxx
Controller   Checking
ESC:Exit     PACE:Stop        Start
or
Smart ON/OFF
SMART [ON or OFF]
ESC:Exit
ENTER:Exceute
*
Smart Value Display
cur : wor : thr
cur : wor : thr
XXXXXXX : xxx : xxx : xxx
‚w‚w‚w‚w‚w‚w : xxx : xxx : xxx
‚w‚w‚w‚w‚w‚w : xxx : xxx : xxx
XXXXXXX : xxx : xxx : xxx
‚w‚w‚w‚w‚w‚w : xxx : xxx : xxx
Value Save ? [ YES NO ]
CURSOR: Move         ENTER: Select             ESC: Exit
UP-X500U
DIagnostics Specifications
4 – 9
(11) Display before execution of write mode test
Before execution of write mode test
The caution message is displayed: [When executed, Data on hard disk will be
destroyed.]
When "184184" is entered with the keys, the parameter input menu is displayed.
(12) Seek & write/read-verify test execution display
Similar to the above (5). However, the following content differs. 
Test mode: 
 is displayed.
(13) Write/read-verify test execution display
Similar to the above (11). 
(14) Target sector write/read-verify test execution display
Similar to the above (6). However, the following content differs.
Test mode: 
 is displayed.
(15) HD patch test execution display
Similar to the above (7). However, data in the HDD can be patched. 
Data patch is made as follows:
Data in the HDD are changed on the display to patch.
(Shift the cursor to the item to be changed with [
2
], [
4
], [
3
], [
1
] keys,
and enter data with [0] ~ [F] keys.)
Then press [ENTER] key, and select "Yes" in "Update? (Yes No)" and
press [ENTER] key. (Shift the cursor with [
1
] key.) By this procedure,
patch is executed.
4-3-6. Error contents
The following error contents are obtained directly from the HDD controller.
[Error codes and meanings]
4-4. 106 KEYBOARD
4-4-1. Outline
This test is used to check whether the full keyboard I/F section functions
normally or not. This test checks contact state of the signal pins and key
controller troubles. 
4-4-2. Jig to be used
4-4-3. Test item
The following item is checked with this test. 
4-4-4. Test contents
(1) 106 keyboard check
Use 106 keyboard to execute 106 keyboard I/F test. This test checks
contact state of the signal pins in the connector section. The layout of
106 keyboard is displayed on the display. When a key is pressed by the
operator, the key position is indicated with 
 mark on the display. The
operator must check that the pressed key position and the indicated
position on the display are the same.
However, the following keys cannot be checked. 
[PAUSE] [Print Screen]
4-4-5. Test menu
(1) 106 keyboard test menu display
On the above display, use [
2
] and [
4
] keys to select a test item. When
[ENTER] key is pressed, the test is executed. When [ESC] key is
pressed, the display returns to the initial menu. 
(2) 106 keyboard check execution display
The layout of 106 keyboard is displayed.
When any key of 106 keyboard is pressed, the code of the pressed key
is displayed.
KEY CODE: The key code value is displayed in HEX.
Data write -
is displayed. 
Data read - 
Data write -
is displayed. 
Data read - 
Error
code
Error message
0
OK!!
(The process is normally completed.)
1
Drive not ready
(HDD is not ready. STATUS REG bit6:0)
2
Bad contactor
(HDD controller abnormality. diag status error STATUS REG
bit5:1 or DIAG STATUS >=2)
3
Track 000 error
(TRACK 000 cannot be found with RESTORE command.
ERROR REG bit4:0)
4
Seek error
(Seek error occurs. After execution of SEEK command,
STATUS REG bit1 : 1)
5
ID not Found (ID field cannot be found. ERROR REG bit4:1)
When executed, Data on hard disk will be destroyed.
Operation press "184184" to  execute.
ESC:Exit
Cautions message
write
verify
write
verify
6
Data Address Mark not Found
(Data Address Mark cannot be found. ERROR REG bit0:1)
7
Bad Block Detect
(Bad block mark is recorded in the ID field of the requested
sector. ERROR REG bit7:1)
8
Uncorrectable Data Error
(An uncorrectable read error occurs. ERROR REG bit6:1) 
9
Other error
(Other error STATUS REG bit0:1 and ERROR REG:0)
10
Time out error
(Time out occurs when making an access to HDD.)
11
Compare error
(Write data do not match with read data.)
•  106 keyboard (OADG standard)
x 1
•  UP-X500 series main unit diag execution media
x 1
• 106 keyboard check
106 Keyboard check
106 keyboard check
:Move     ENTER:Select     ESC:EXIT
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