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Model
ER-A771 (serv.man3)
Pages
77
Size
2.35 MB
Type
PDF
Document
Service Manual
Brand
Device
EPOS / Service Manual
File
er-a771-sm3.pdf
Date

Sharp ER-A771 (serv.man3) Service Manual ▷ View online

ER-A771VS
DIAGNOSTICS SPECIFICATIONS
6 – 6
4) CH4 Check
1
Check content
The check procedure, the display, and the terminating procedure are
the same as CH1 Check. 
5) CH5 Check
1
Check content
The check procedure, the display, and the terminating procedure are
the same as CH1 Check.
6) CH6 Check
1
Check content
The check procedure, the display, and the terminating procedure are
the same as CH1 Check.
7) CH8 Check
1
Check content
The check procedure, the display, and the terminating procedure are
the same as CH1 Check.
3-6. Liquid Crystal Display Diagnostics
The ER-A771 LCD display is checked. 
The test program displays the patterns in the following sequence. Every
time when the ENTER key is pressed, the next pattern is displayed.
When the ENTER key is pressed at the final pattern, or when the CAN-
CEL key is pressed at the midst of the check, the display returns to the
menu screen. 
1) Liquid Crystal Display Check 
1
Check content
The test patterns are displayed in the following sequence. When the
ENTER key is pressed, the next pattern is displayed.
•  Black and white pattern at 1 dot pitch
•  Reversed pattern of the above
•  Vertical stripe pattern at 1 dot pitch
•  Reversed pattern of the above
•  Horizontal stripe pattern at 1 dot pitch
•  Reversed pattern of the above
•  The outermost peripheral of the LCD's active area is displayed in
one-dot line.
•  "H" pattern. "H" is displayed in 40 digits and 15 lines. The 15th
line only has 39 digits of "H."
2
Terminating procedure
Press the ENTER key at the final pattern, or press the CANCEL key
to terminate the check. 
ER-A771VS
DIAGNOSTICS SPECIFICATIONS
6 – 7
3-7. Rear & Pole Display Diagnostics
The rear display is checked.
The test program displays the following patterns. When the CANCEL
key is pressed, the display returns to the diagnostics menu. 
1) Rear & Pole Display Check 
1
Check content
The test patterns are displayed in the following sequence. When the
ENTER key is pressed, the next pattern is displayed.
i.
The test pattern below is displayed. 
ii.
The test pattern with all the elements ON is displayed.
2
Display
3
Terminating procedure
Press the CANCEL key to turn off all the elements of the rear dis-
play.
3-8. TCP/IP Stack Network Diagnostics
Performing the TCP/IP STACK test.
To perform this test, the following configuration is required.
• ER-A771
•  10BASE-T cable (only for data transmission test)
• HUB (only for LOOPBACK test and data transmission test when
using satellites.)
The following menu is displayed. The cursor position is highlighted. Use
2
 key and 
4
 key to move the cursor. Move the cursor to the process you
desire and press the enter key. After the individual program is com-
pleted, the screen returns to this menu. Press Cancel key to return to
the Diag Main menu.
1) SELF Check
1
Check content
The diagnostics is built in the FlashROM of the TCP/IP is executed in
sequence and the result is displayed.
i.
Executes the FLASH MEMORY TEST command and displays
the result.
ii.
Executes the SRAM TEST command and displays the result.
iii. Executes the DUALPORT-RAM TEST command and displays
the result.
iv. Executes the INTERRUPT TEST command and displays the
result.
The description of each error status is shown below.
2
Display
3
How to terminate
Press the CANCEL key terminate the check.
2) LOOPBACK Check
1
Check content
Connect the RJ45 connector and the hub with a straight cable and
execute the LOOPBACK TEST command to perform a 1 packet
transmission.
2
Display
3
How to terminate
Press the CANCEL key terminate the check.
DOT DISPLAY     :
7SEG DISPLAY   :
0 1 2 3 4 5 6 7 8 9 ; A a B b C
0. 1. 2. 3. 4. 5. 6. 7. 8. 9. -.
8.  8.  8.  8.  8.  8.  8.  8.  8.  8.  8.
  ,    ,    ,    ,    ,    ,    ,    ,    ,    ,    ,
7-SEG DISPLAY:
ALPHA DISPLAY:
Rear Display Check
LOOPBACK Check
MAC ADDRESS & FIRM Ver. Read
MAC ADDRESS & FIRM Write
DATA Transmission Check (MA)
DATA Transmission Check (SA)
TCP/IP STACK Network Diagnostics
SELF Check
b7: Reserved ("0" is always displayed.) 
b6: Reserved ("0" is always displayed.)
b5: Reserved ("0" is always displayed.)
b4: Reserved ("0" is always displayed.)
b3: HR_RST :  In case that /INTHR can not be reset, "1" is set.
b2: HR_ACK : In case that /INTHR is not received within 10ms,
"1" is set.
b1: HW_RST : In case that /INTHR can not be reset, "1" is set.
b0: Reserved ("0" is always displayed.)
SELF Check
FLASH : PASS (or ERROR)
SRAM : PASS (or ERROR)
XXXXXXXX : XX :XX
address and data are displayed 
    when an error occurs.
DPRAM : XX :XX
INTERUPT : PASS (or ERROR)
address and data are displayed 
    when an error occurs.
XXXXXXXX
data is displayed when an error 
    occurs.
LOOPBACK Check
LOOPBACK : PASS (or ERROR)
LOOPBACK ERROR 
Displays when an error occurs.
LAN ERROR
Displays when an error occurs.
ER-A771VS
DIAGNOSTICS SPECIFICATIONS
6 – 8
3) MAC ADDRESS & FIRM Ver. Read Check
1
Check content
Reads the MAC Address and the firmware version and displays the
content.
2
Display
3
How to terminate
Press the CANCEL key terminate the check.
4) MAC ADDRESS & FIRM Write
1
Operation content
Write MAC Address and the firmware. 
(operation procedure)
•  Install FPROM in ROM socket of TCP/IP and set IPL switch of
TCP/IP to "program rewriting mode".
• Power on the ER-A771, then execute the MAC ADDR&FIRM
WRITE diag.
•  Enter three sets of three digits decimal from numeric key of touch
panel, and touch the ENTER key.
• Write the MAC ADDRESS of total 6 byte, which is comprising
SHARP maker code (08, 00, 1F) and the three hexadecimal digits
converted from three numbers entered with keyboard, into dual
port RAM (800000H~)
•  Turn the power off and remove the EPROM from the ROM socket
of the TCP/IP, then set the IPL switch to "normal MODE".
•  Power on the main unit.
Input: DUAL PORT RAM (80000H~)
MAC ADDRESS (XX,YY,ZZ are in hexadecimal converted from
decimal.)
Output: DUAL PORT RAM (800800H~)
• Rewriting
•  When terminating (the same when a copy is skipped on the first
verify.)
•  When an error is terminated.
2
Display 
In case that IPL switch is not in the writing MODE, the following mes-
sage is displayed.
3
How to terminate
Press the CANCEL key terminate the check.
5) Data Transmission Check
Data transmission is checked in the system already established. The
system is composed of one master machine and a max. 63 satellite
machines. 
Note when starting the check:
•  When checking the set in which the LAN setting has been completed,
disable the LAN setting before starting this check.
• When testing the system already established, disconnect the LAN
cable of the sets not subject to test, or disable the LAN setting. Leav-
ing LAN enabled may cause data to be destroyed.
• The transmission test setting must be performed after disabling the
LAN setting of all the sets in the system. For the transmission check
setting, first, set the satellite machines, then set the master machine.
ER-A771 DIAG uses private IP address. This DIAG assigns Private IP
addresses to 64 terminal numbers to simplify the test as shown below.
When performing data transmission check, be sure to physically discon-
nect other network where these IP addresses are set. 
TERMINAL NO.1= 192.168.0.1
TERMINAL NO.2= 192.168.0.2
. . . . .
TERMINAL NO.63= 192.168.0.63
TERMINAL NO.64= 192.168.0.64
1
How to set
i.
Satellite machine setting
In the menu screen, select "Data Trans. (SA)". Following screen
appears. Numeric key panel to enter numbers is displayed in
the lower part of the screen.
Press the terminal No. (2 digits number between 1~64) of the
machine to be checked and touch the Enter key.
The following screen appears.
MAC ADDR&FIRM Ver.Read
MAC ADDRESS :
XX XX XX XX XX XX
Displays 6 BYTE information
FIRMWARE VERSION :
XXXXXXXX
Displays 10 digits.
08 00 1F XX YY ZZ
I
P
L
0
0
-
0
7
o
o
I
P
L
0
0
-
7
7
O
K
I
P
L
0
0
-
0
7
N
G
MAC ADDR&FIRM Write
MAC ADDRESS :
AAA BBB CCC
Input with keyboard in decimal.
08 00 1F XX YY ZZ
Displays 6 BYTE in hexadecimal.
TCP/IP FIRM CHANGE :
IPL 00-07    XX (XX : 00~07 OK or NG)
MAC ADDR&FIRM Write
CHANGE IPL SW!!
Data Transmission Check (SA)
INPUT SA T-NO :
Enter one number out of 1 to 64. 
Data Transmission Check (SA)
INPUT SA T-NO : XX
Displays the entered terminal numbers 
    of the satellite machine.
DATA SEQ NO. : 0000
ER-A771VS
DIAGNOSTICS SPECIFICATIONS
6 – 9
ii.
Master machine setting
In the menu screen, select "DATA Trans. (MA)". The following
screen appears. Numeric key panel to enter numeric character
is displayed in the lower part of the screen.
Press the terminal No. (2 digits number among 1~64) of the
machine to be checked and Enter key. 
The following screen appears. The numeric key panel to enter
numeric characters is displayed in the lower part of the screen.
Press the terminal No. (2 digits number among 1~64) of the sat-
ellite machine to be connected to the test machine. The
numeric key panel to enter numeric characters is displayed in
the lower part of the screen.
When checking with two or more satellite machines connected,
repeat the entry for the terminal No. (2 digits, 1~64) and touch
ENTER key. To execute the checking, touch the ENTER key
without entering the terminal No. You can also enter the termi-
nal No. with range designating function without entering all ter-
minal No. After entering the first terminal No. and last terminal
No. of the satellite machine, touch ENTER key. For example,
when you want to enter the terminal No. 5~15 of the satellite
machine, touch "0515" and ENTER key.
The following screen appears.
Do not assign the same terminal No. to different machines
(master/satellite).
When you designate terminal No. with range designating func-
tion, the terminal No. used in the master machine is excluded
from the designated terminal number of the satellite machine.
After completing the above setting, data transmission test
starts.
2
Check content
i.
Data composed of 2 byte sequence No. and 254 byte AAH data
in the following format are transmitted from the master machine
to the satellite machine. The master machine displays the
sequence No. 
Test data format (1 packet : 256 byte)
ii.
The satellite machine sends back the received data to the mas-
ter machine. The satellite machine displays the received
sequence No.
iii. After receiving the data, the master machine checks the
sequence No. and 254 byte AAH data. In case of an error, the
error code is displayed and the test is completed. If multiple sat-
ellite machines are connected, the step i and ii above operation
are repeated. If data transmission with all the satellite machines
are normally completed, the master machine increments the
sequence No.
Repeat step i and iii. 
3
Error display 
Description of the error codes are shown below. (comply with TCP/IP
HANDLER)
4
How to terminate
Press the CANCEL key terminate the check.
Data Transmission Check (MA)
INPUT MA T-NO : 
Enter one number out of 1 to 64.
Data Transmission Check (MA)
INPUT MA T-NO : XX
Displays the entered terminal number of 
    the master machine.
INPUT SA T-NO : 
Enter one number out of 1 to 64.
Data Transmission Check (MA)
INPUT MA T-NO : XX
Displays the entered terminal 
    number of the master machine.
INPUT SA T-NO : XX (or XXXX)
Displays the entered terminal
   numbers of the satellite machine.
Data Transmission Check (MA)
INPUT MA T-NO : XX
Displays the entered terminal number of 
    the master machine.
INPUT SA T-NO : XX
Displays the entered terminal number of 
    the satellite machine.
 XX XX XX XX XX XX (or XXXX)
When multiple terminal number
of the satellite 
DATA SEQ.NO. : 0000
machine are entered, all of them
will be displayed.
Data Trans. (MA)
INPUT MA T-NO : XX
INPUT SA T-NO : XX
 XX XX XX XX XX XX
 XX XX XX XX XX XX (or XXXX)
DATA SEQ.NO. : 0000
TCP/IP ERROR : XX 
Displays ERROR CODE.
01
Improper command (except when transmission)
02
No data received.
03
Received data present. 
Received data remained.
04
Remote machine not ready (when sending)
"NTDY" is sent back because the remote machine is not
ready for reception.
05
Received buffer full (when sending)
The controller’s receive buffer of the remote machine is full.
06
Re-send error (when sending)
Excess retrying (5 times) for no response
07
Collision error (when sending)
In a collision circumstance, excess in retry times (16 times) for
re-collision after a random (0~255ms) interval.
08
Line busy time out. 
Transmission can not be made due to the communications
between multi-station, and it causes time out in data send wait
time.
09
Excess of allowed receive size (when receiving)
Received buffer size is insufficient.
0A
Hardware error
Improper interface (LAN controller etc.)
XX
XX
AA
AA
AA
AA
AA
AA
256
255
254
5
4
3
2
1
Byte
XXXX
AA
: Sequence No. (2byte: 4digits of binary decimal numbers)
: Transmission data (AAH) x 254 bytes
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