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The Waitermate is a Hand-Held RF (Radio Frequency) order entry terminal. Its interfacing to the
UP5700 allows remote ordering to the UP5700 system. The interface has been developed so that all
programming of the Waitermate Terminal is done from a specified machine on the POS System. The
program that is created for the Waitermate is identical to that on the POS Terminal. The Products and
lists from the POS are used to create the files needed for the Waitermate. NO pricing is held on the
Waitermate, only Lists and products.

As the Waitermate is not as sophisticated as the POS Terminal certain restrictions have to be adhered
to when programming the POS. The restrictions listed below should be noted in order to create resilient
operation.

Restriction
Number

Restriction

Comment

1.

NO Link Lists

To overcome this set the products within a list
to another list

2.

NO Condiment PLU

=

s

Use Standard Lists with 0.00 priced items.
Product duplication may be necessary

3.

Products must only be linked to ONE List

Use Multiple Products

4.

Top Level Trading Screen is limited to One
Screen (i.e. 30 Buttons). Screens 2 - 5
cannot be used.

5.

Lists are limited to One Page of a Maximum
of 30 items Page 2 cannot be used

6.

Only 4 Methods of Payment are used on
the Waitermate Payment types 1,2,3,& 4 on
the POS

If less than 4 are needed on the Waitermate set
nothing in types 2,3,4 on the POS and only 1
will appear

7.

Only Two lines of text from the Button Text
should be used

8.

Maximum Recommended Products is 500

9.

Control Characters should not be used

Text for PLU’s and on Screens should not
contain control characters. (i.e. !\/”-()*,. etc)

10.

No Split Tables can Accessed

When using splits of any kind, only the parent
table can be accessed at the Waitermate. (i.e.
Table 1, 1.1, 1.2 are open, only table 1 can be
accessed at the Waitermate)

As the Waitermate uses Disk Space the machine that controls the Waitermate System MUST have
memory Board Fitted  (UPP02MB) if it is a Flash/Ram Terminal. If it is a Hard Disk POS the memory
is not required. It is recommended that if the installation is not a Standalone that the Waitermate Control
POS is a slave. In order to avoid unnecessary use of Disk space
the files required to Run the Waitermate system are contained in a special upgrade, this allows these files
only to be loaded when necessary. Contained in the Waitermate release is the Batch files
WMFLASH.BAT and WMHDD.BAT these files will upgrade any version 4 system to Waitermate.

N.B Using this upgrade on Version 3 POS Software will NOT work. The Waitermate Upgrades will
be carried on our Technical Web Site as are the Application Upgrades.

After Upgrading /Installing a Version 4 System select the machine to be the Waitermate Control POS
and then connect it to a PC using an APLD Cable. Then using WMFLASH.BAT for Flash/Ram POS
and WMHDD.BAT for Hard Disk POS follow the Instructions on the PC screen. When this has been
completed the POS is ready for Waitermate Connection. It is only necessary to carry this out at the
Control POS.

In order to set the Control POS carry out the following after Version 4 Upgrade.

1.

Copy the Waitermate Installation file WAITMnn.EXE into a New folder on the PC and Execute
it, then connect the PC to the POS using the APLD cable and enter WMFLASH of WMHDD
on the PC and follow the On-Screen Instructions.

2.

After completion re-start the POS and follow the Instructions below.

1.

To set the Waitermate Control  POS it is only necessary to enable it in C:\RINCS.CFG as
follows :-

[GCNET]

REM V4********************WAITERMATE PROGRAMMING START******************

REM ============PORT SETTING============

REM To set the Port that the Waitermate Base Station is connected to

REM remove the REM line below and set n= Com Port Number

REM ======WAITERMATE PRINT STATION======

REM To set which POS Terminal to send Waitermate Receipts and Bills

REM remove the REM statement below and set n= POS Terminal Number and

REM x= to the Waitermate Number (e.g To set Waitermate 1 to print at POS

REM Terminal 3 WMPRINT1=3)

REM *********************WAITERMATE PROGRAMMING END*********************

The two settings are :-

Waitermate=n Where n is the Serial port that the Waitermate Home Base is connected (N.B This
should be Port 1 or 2)

WMPRINTx=n Where x is the Waitermate Number and n is the POS Terminal Number that sets the
Receipt/Bill printer that will be used to print from the Waitermate set in x. This is to enable different
Waitermates to print at different machines, e.g if WMPRINT2=4 was set, Waitermate 2 would print
on the Receipt/Bill printer that was set on Terminal 4 Till parameters.

Then at the control POS in DOS carry out the following EDIT C:\AUTOEXEC.WM when the screen
comes up you will see that two settings need setting PONUM=n where n is the port that the Waitermate
Home Base 

A

dongle

@

 is connected and also HBNUM=m where m is the Homebase Number. This can

be found on the underside of the Waitermate Home Base Pyramid.

The only other set up required is servers. One Server is required for each Waitermate and it is strongly
advised that the clerks selected are not available directly on the POS either by Real Key or Push Keys.