DOS HOSPITALITY (serv.man5). Waitermate Program Operation Manual Ver 1.05 — Sharp EPOS User Guide / Operation Manual

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User Guide / Operation Manual
EPOS / Waitermate Program Operation Manual Ver 1.05

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Program & Installation Manual
This Manual supersedes the information contained within the UP5700 Version 4 Upgrade Manual. The
information contained in this manual shows the use program & configuration of the Waitermate Terminal,
in conjunction with the UP5300/5700
The Waitermate is a Hand-Held RF (Radio Frequency) order entry terminal. Its interfacing to the
UP5700 allows remote ordering to the UP5700 system. The interface has been developed so that all
programming of the Waitermate Terminal is done from a specified machine on the POS System. The
program that is created for the Waitermate is identical to that on the POS Terminal. The Products and
lists from the POS are used to create the files needed for the Waitermate. NO pricing is held on the
Waitermate, only Lists and products.
As the Waitermate is not as sophisticated as the POS Terminal certain restrictions have to be adhered
to when programming the POS. The restrictions listed below should be noted in order to create resilient
NO Link Lists
To overcome this set the products within a list
to another list
NO Condiment PLU
Use Standard Lists with 0.00 priced items.
Product duplication may be necessary
Products must only be linked to ONE List
Use Multiple Products
Top Level Trading Screen is limited to One
Screen (i.e. 30 Buttons). Screens 2 - 5
cannot be used.
Lists are limited to One Page of a Maximum
of 30 items Page 2 cannot be used
Only 4 Methods of Payment are used on
the Waitermate Payment types 1,2,3,& 4 on
the POS
If less than 4 are needed on the Waitermate set
nothing in types 2,3,4 on the POS and only 1
will appear
Only Two lines of text from the Button Text
should be used
Maximum Recommended Products is 500
Control Characters should not be used
Text for PLU’s and on Screens should not
contain control characters. (i.e. !\/”-()*,. etc)
No Split Tables can Accessed
When using splits of any kind, only the parent
table can be accessed at the Waitermate. (i.e.
Table 1, 1.1, 1.2 are open, only table 1 can be
accessed at the Waitermate)
As the Waitermate uses Disk Space the machine that controls the Waitermate System MUST have
memory Board Fitted  (UPP02MB) if it is a Flash/Ram Terminal. If it is a Hard Disk POS the memory
is not required. It is recommended that if the installation is not a Standalone that the Waitermate Control
POS is a slave. In order to avoid unnecessary use of Disk space
the files required to Run the Waitermate system are contained in a special upgrade, this allows these files
only to be loaded when necessary. Contained in the Waitermate release is the Batch files
WMFLASH.BAT and WMHDD.BAT these files will upgrade any version 4 system to Waitermate.
N.B Using this upgrade on Version 3 POS Software will NOT work. The Waitermate Upgrades will
be carried on our Technical Web Site as are the Application Upgrades.
After Upgrading /Installing a Version 4 System select the machine to be the Waitermate Control POS
and then connect it to a PC using an APLD Cable. Then using WMFLASH.BAT for Flash/Ram POS
and WMHDD.BAT for Hard Disk POS follow the Instructions on the PC screen. When this has been
completed the POS is ready for Waitermate Connection. It is only necessary to carry this out at the
Control POS.
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